There are 10 owner-reported air bags & restraints complaints for the 2004 Kia Sorentoin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
"TAKATA RECALL" I BOUGHT THIS CAR JUST RECENTLY AND THE DRIVERS SIDE AIR BAG STAYS ON ALL THE TIME THERE HAVE BEEN RECALLS BUT NOT ON MY CAR IS IT SAFE TO DRIVE THIS LIKE THIS OR IS IT DANGEROUS AND THE FACTORY SHOULD SEND OUT A RECALL ON THIS RIGHT !
TAKATA RECALL AIR BAG LIGHT IS ON THE DASH CAN I GET THIS REPLACED FOR NO CHARGE LIGHT STAYS ON ALL THE TIME.
MY AIR BAG LIGHT TURNED ON. IT TURNED ON JUST UNDER A 100,000 MILES. I LOOKED AROUND ON LINE AND ALOT OF PEOPLE ARE COMPLAININF ABOUT THIS SAME ISSUE WITH THE SAME MAKE AND YEAR. IT WILL NOT PASS INSPECTION BECAUSE OF IT AND THAT IT WILL COST ME AT LEAST $200 TO FIX IT.
TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE VEHICLE WAS FLIPPED BY THE FORCE OF THE IMPACT. THE FRONT AND SIDE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE BACK, NECK, HIPS AND EYES. THE FRONT PASSENGER SUSTAINED A HEAD CONTUSION, INJURIES TO THE SHOULDER, HIPS, LEGS AND BACK, IN ADDITION TO INTERNAL BRUISING. ADDITIONALLY, THERE WERE THREE SMALL CHILDREN WHO WERE SEATED IN THE REAR THAT SUSTAINED HEAD INJURIES AND ABRASIONS. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
WHILE APPROACHING TO AN INTERSECTION THE KIA CRASH THE FRONT LEFT SIDE TO THE BACK OF A LAND ROVER, AND DESPITE THE BIG IMPACT AND DAMAGES THE AIR BAGS DIDN'T OPENED ENDANGERED THE LIFE OF MY DAUGHTER. I HAVE PHOTOS OF THE BIG IMPACT AS OF THE FACT THAT THE AIR BAGS DIDN'T OPENED.
2004 KIA SORENTO. ROLLOVER. KIA SAYS THAT THE AIR BAGS ARE TURNED OFF IN A ROLL OVER NOT WHEN HIT ON THE SIDE! WHAT GOOD ARE THEY THAN? THIS INFORMATION IS NOT GIVEN WHEN THE KIAS ARE PURCHASED.... RESEARCH NEEDS TO BE DONE FOR HOW OFTEN IT OCCURS AND THAT THERE MAY BE MORE ROLLOVERS THAN SIDE IMPATCTS, WHY THEY ROLLOVER SOO MANY TIMES, AND THAT THERE ARE MANY COMPLAINTS FOR OTHER KIAS THAT THE AIRBAGS HAVE NOT DEPLOYED IN CRASHES. CONSEQUENCES WERE THAT THE DRIVER DIED THIS TIME DUE TO THE AIR BAGS DID NOT DEPLOY! THERE WAS ONLY ONE PERSON THE DRIVER IN THE KIA, THE CRASH WAS WHEN THE VEHICLE HIT THE ROCK AND THAN THE GROUND 15 TIMES. *TR
THE SIDE AIRBAGS ON OUR 2004 KIA SORENTO DID NOT DEPLOY IN A SIDE IMPACT WITH A UTILITY (ELECTRIC) POLE. CAR SLID FROM ROAD IN A SUDDEN HAIL STORM AND SLID PASSENGER SIDE INTO THE POLE. SPEED WHEN CONTROL OF CAR WAS LOST, APPROX 45 MPH. THE IMPACT BROKE THE POLE INTO 4 PIECES AND TOTALED THE CAR. THE IMPACT WAS IN THE REAR PASSENGER SIDE DOOR, JUST INFRONT OF THE RIGHT REAR TIRE. THE DAMAGE TO THE CAR WENT ALL THE WAY TO THE FRAME. *TR
TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING IN A SNOW STORM AT 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A PINE TREE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. HE WAS WEARING HIS SEAT BELT AT THE TIME OF THE CRASH, BUT HIS HEAD STILL STRUCK THE WINDSHIELD. THE CONTACT WANTS TO KNOW WHY THE AIR BAGS FAILED TO DEPLOY DURING THE HIGH SPEED CRASH. THE FAILURE MILEAGE WAS 43,000.
TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO HYDROPLANE. THE VEHICLE TURNED AND CRASHED HEAD ON WITH ANOTHER VEHICLE TRAVELING 45 MPH AS WELL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SENT PICTURES OF THE CRASH AND CALLED THE MANUFACTURER, BUT WAS INFORMED THAT THE IMPACT WAS NOT POWERFUL ENOUGH TO DEPLOY THE AIR BAGS. THE VEHICLE WAS DESTROYED. THE CONTACT'S WIFE AND TWO OTHERS WERE INJURED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 57,000. UPDATED 04/23/08 *BF
AIRBAGS NOT WORKING PROPERLY DURING ACCIDENTS. THIS HAS CAUSED ALL INSURANCE COMPANIES TO REMOVE THE DISCOUNTS FOR AIRBAGS. THIS NEED TO BE INVESTIGATED DUE TO THE FACT SEVERAL INJURIES HAVE OCCURRED BECAUSE OF THIS PROBLEM. IF THE AIRBAGS FAIL DURING THE TIME WHEN THEY ARE NEEDED MOST THEN THE MANUFACTURER HAS A DUTY TO FIX THIS PROBLEM. *JB
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026