NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2006 Kia Sorento. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I OWN A 2006 KIA SORENTO. SEVERAL MONTHS AGO WE NOTICED AN ISSUE WITH GAS SPRAYING BACK WHEN TRYING TO FILL THE TANK. WE WENT TO THE KIA DEALER WHERE WE BOUGHT OUR VEHICLE TO LEARN THE DEALERSHIP HAD BEEN SOLD. WE NOTIFIED THE NEW DEALER OF OUR NEED TO HAVE WARRANTY WORK DONE, EXPLAINED THE PROBLEM AND WAS TOLD THAT NO WARRANTY WORK COULD BE DONE UNTIL THEY WERE GIVEN "CODES" FROM THE PARENT COMPANY. WE MADE MANY CALLS OVER SEVERAL MONTHS AND WAS FINALLY TOLD NOT TO CALL THE DEALER, THEY HAD OUR INFORMATION AND WOULD CALL US. THE SITUATION WITH THE GAS TANK SEEMED TO SETTLE UNTIL TWO WEEK AGO WHEN THE SAME PROBLEM OCCURRED ONLY TO A GREATER DEGREE, THERE IS A GREAT DEAL OF SPRAY BACK, AND THE TANK CANNOT BE FILLED. WE RETURNED TO THE DEALER AND WAS TOLD THIS WAS A VAPOR VALVE ISSUE AND SINCE OUR CAR NOW HAD 70000 MILES THE WARRANTY WOULD NOT APPLY. THERE IS NO RECORD OF OUR CALLS NOR IS THERE ANY RECORD OF THE "CODES". I HAVE INITIATED A COMPLAINT WITH THE PARENT COMPANY, TO NO AVAIL. AFTER REVIEWING SOME OF THE LITERATURE I HAVE NOTED THAT KIA HAS HAD ISSUES SIMILAR TO THIS SINCE 1999 WITH A NHTSA INVESTIGATION OF GAS TANK LEAKS IN MAY 2006. I BELIEVE THAT THE SAME DEFECT THAT WAS IN THE KIA SPORTAGE IS IN THE KIA SORENTO. THERE SEEMS TO BE A GROWING POPULATION OF KIA OWNERS WHO ARE HAVING THE SAME ISSUE. SINCE MY ISSUE SEEMS TO BE THE SAME AS MANY OTHER KIA OWNERS WHO HAVE HAD GAS TANK PROBLEMS, I DO NOT FEEL I SHOULD HAVE TO PAY IN EXCESS OF 500 DOLLARS TO CORRECT A PROBLEM THAT KIA KNEW THEY HAD. BOTH THE DEALERSHIP AND THE PARENT COMPANY REFUSE TO ACKNOWLEDGE THIS ISSUE EVEN THOUGH THERE IS SIGNIFICANT DOCUMENTATION OF THIS EXACT ISSUE BEING INVESTIGATED OVER TIME. THANK YOU PAUL LEBLANC *TR
ALL MY LIGHTS BOTH INTERNAL & EXTERNAL ARE BURNING OUT EVERY FEW MONTHS. AND I'VE HAD TO REPLACE MY BATTERY TIMES ALSO. MY HEADLIGHTS ARE REPLACED EVERY 4-5 MONTHS NOW, FIRST STARTING OUT EVERY YEAR HAS NOW DROPPED TO MONTHS. THE BATTERY LASTS FROM 10-13 MONTHS BEFORE HAVING TO BE REPLACED. NOW PARKING & BRAKE LIGHTS ARE BURNING OUT AT A RATE OF ABOUT EVERY 6 MONTHS. CALLED MY LOCAL KIA SERVICE REP AND HE SAYS MY DASH AND CONSOLE WOULD HAVE TO BE RIPPED OUT TO REPAIR, AND OF COURSE IT IS NO LONGER COVERED UNDER WARRANTY.ALSO MY INTERIOR LIGHTS ON DASH,CONSOLE AND INSIDE ON THE HEADER NO LONGER WORK. HAVE CHECKED ALL FUSES AND CAN FIND NOTHING UNUSUAL. *TR
CAR STALLS WHILE DRIVING WITHOUT ANY WARNING. IT HAS STALLED IN INTERSECTIONS AND JUST RIDING DOWN THE ROAD. WHEN THE VEHICLE STALLS IT JUST CUTS OFF AND MY STEERING WHEEL LOCKS UP AND YOU HAVE NO TIME TO PULL OVER. ALMOST REAR ENDED 3 TIMES IN A WEEK. *TR
2006 KIA SORENTO. I BOUGHT THIS VEHICLE NEW IN 2006. I HAVE REPLACED SEVERAL HEADLIGHTS, TAILLIGHTS, TURN LIGHTS, ECT. MY DOME LIGHT IS NOW BROKEN AND WONT TURN ON WHEN I OPEN THE DOORS. MOST IMPORTANTLY THE DRIVERS SIDE SEAT MOTOR HAS NOW WENT OUT. AFTER CALLING THE DEALERSHIP THEY ADVISED ME THAT ITS ABOUT $1,300.00 TO FIX!!!!!!! MY 4-WHEEL DRIVE GOES IN O.K. BUT I HAVE TO PLAY WITH IT TO GET IT OUT. THIS VEHICLE HAS NEVER HAD WATER DAMAGE OR BEEN RODE HARD. YET STILL PROBLEM AFTER PROBLEM!!!!!!! *TR
TL*THE CONTACT OWNS A 2006 KIA SORENTO. THE CONTACT STATED THAT THE AIR CONDITIONING FAILED TO WORK DURING A HEAT WAVE. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL DURING THIS TIME. IN ADDITION, THE CLUTCH FAILED. NEW BRAKE PADS AND ROTORS WERE INSTALLED AND THE CONTACT MUST DOWNSHIFT IN ORDER TO STOP THE VEHICLE. THE VEHICLE HAS BEEN TAKEN TO TWO DEALERS AND TWO MECHANICS. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 43,000.
4-TIRES AT 44 PSI, 1-TIRE AT 35 PSI. ALL 5-TIRES SHOULD BE AT 44 PSI. *TR
2006 KIA SORENTO WITH UNEVEN AND ODD WEAR MARKS ON TIRES. CONSUMER STATES THAT DUE TO THE BAD WEAR OF THE MICHELIN TIRES, THE VEHICLE RIDES VERY ROUGH AND BADLY AFFECTS THE STEERING. *KB MICHELIN CROSS TERRAIN TIRES. *JB
WE HAVE REPEATEDLY REPLACED LOW BEAM HEADLIGHTS. HAVE TRIED VARIOUS BRANDS TO NO AVAIL. TRIED REPLACING ONE AT A TIME/ BOTH AT SAME TIME WITH NO LUCK. SAME RESULT IN THAT THEY BURN OUT WITHIN A COUPLE DAYS TO A COUPLE MONTHS. SHORTLY AFTER PURCHASING VEHICLE, THE DOME LIGHT FOR THE DOOR DOES NOT WORK. DECIDED TO INVESTIGATE ON INTERNET AND HAVE FOUND I AM NOT THE ONLY PERSON HAVING THESE ISSUES. SEEMS TO ME THERE IS AN ISSUE WITH THE ELECTRICAL SYSTEM. ONLY REPORTING TO EXPRESS MY CONCERN TO THE SAFETY OF MY FAMILY AND OTHERS WHO OWN A KIA. THIS HAS BEEN BROUGHT TO MY ATTENTION AFTER MY WIFE WAS PULLED OVER FOR HAVING ONLY ONE HEADLIGHT. THE OFFICER WAS NICE AND ONLY GAVE HER A COURTESY WARNING. NOT SURE WHAT WILL HAPPEN THE NEXT TIME. LAW ENFORCEMENT DOES NOT ALLOW IGNORANCE AS AN EXCUSE FOR THE LAW. *TR
TL*THE CONTACT OWNS A 2006 KIA SORENTO. THE FRONT WINDOW CONTINUED TO DEVELOP FROST IN THE PASSENGER COMPARTMENT. THE CONTACT NOTICED STRESS FRACTURES ON THE WINDSHIELD FROM WITHIN THE VEHICLE. WHILE MAKING A RIGHT TURN AT 5 MPH, THE CONTACT NOTICED ADDITIONAL CRACKS IN THE WINDOW. THE CONTACT IS UNABLE TO SEE OUT OF THE FRONT WINDOW DUE TO THE DAMAGE. THE INSURANCE COMPANY WILL AUTHORIZE THAT THE WINDOW BE REPLACED. THE DEALER DIAGNOSED THE FAILURE TWICE AND CHARGED THE CONTACT $50 PER VISIT. THEY ALSO STATED THAT THE WINDSHIELD WAS NOT COVERED BY THE WARRANTY AND SHE SHOULD HAVE DONE HER RESEARCH PRIOR TO PURCHASING THE VEHICLE. THE CONTACT LIVES IN A STATE WHERE IT SNOWS FREQUENTLY. SHE IS CURRENTLY UNABLE TO DRIVE THE VEHICLE WHEN IT SNOWS DUE TO THE LINKAGE BETWEEN THE STEERING AND REAR END OF THE VEHICLE, WHICH PREVENTS PROPER TRACTION. THE FAILURE MILEAGE WAS 18,800 AND CURRENT MILEAGE WAS 18,893. UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR
TL*THE CONTACT OWNS A 2006 KIA SORENTO. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN SMOKING AND THEN STOPPED MOVING. THE VEHICLE WAS TOWED FOUR TIMES FOR THIS SAME FAILURE. THE DEALER STATED THAT THE FAILURE WAS DUE TO NORMAL WEAR ON THE CLUTCH. UPON FURTHER INSPECTION, IT WAS FOUND THAT THE CLUTCH WEARS ON ONE SIDE AND OCCURS EVERY 14,000 TO 15,000 MILES. THE COMPANY NO LONGER MADE THE 5 SPEED FOR THIS MODEL VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 45,923.
HEADLIGHTS BOTH SIDES WILL GO OUT ON REGULAR BASIS WITHOUT WARNING -DASH LIGHTS GO OUT ON REGULAR BASIS-A/C UNIT WILL SHORT OUT CAUSING BURN SMELL -WINDOW SWITCHES AND TAIL LIGHTS WILL STOP WORKING ON REGULAR BASIS I HAVE FOUND MANY COMPLAINTS ABOUT THESE PROBLEMS. *KB
TL* THE CONTACT OWNS A 2006 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE HEADLIGHTS WOULD FLICKER AND HE CONSTANTLY HAD TO REPLACE THE LIGHT BULBS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DID NOT PROVIDE AN ACTUAL DIAGNOSIS AS TO WHAT WAS CAUSING THE FAILURE AND ADVISED THE CONTACT TO ONLY USE THE LIGHT BULBS SOLD BY THE MANUFACTURER, NOT AFTERMARKET PRODUCTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 110,000.
SINCE PURCHASING MY SORENTO IN 2006 I HAVE REPLACED ALL 3 OF MY HEAD, FOG, AND BRAKES LIGHTS MORE THAN A DOZEN TIMES. ALSO THE OVERHEAD CONSOLE THAT DISPLAYS THE TEMPERATURE, COMPASS, ETC HAS NEVER REPORT ACCURATE READING. THERE WERE TIME IN THE WINTER WHEN THE TEMPERATURE OUTSIDE WERE 20 DEGREES HOWEVER IT WOULD DISPLAY THAT IT WAS 50 DEGREES. THEN THEY ARE TIMES WHEN THE PASSENGERS SEATBELT LIGHT STAYS ON EVEN WHEN THEY IS SOMEONE SEATING IN IT. I HAVE ATTEMPTED TO CONTACT KIA ABOUT THE ABOVE CONCERNS ONLY TO HAVE HEARD BACK FROM ANYONE. *TR
THE DAY AFTER WE PURCHASED THIS VEHICLE I HAD TO CHANGE THE RIGHT BRAKE LIGHT, SINSE THEN I'VE HAD TO CHANGE THE HEADLIGHTS BOTH AT LEAST TWICE, ASSORTED TAIL LIGHTS EACH SIDE AT LEAST THREE TIMES, THE FRONT DOME LIGHT WILL NOT COME ON WHEN YOU OPEN THE DOORS BUT CAN BE SWICHED ON, NOW DASH LIGHTS ARE GOING OFF ONE AT A TIME SOME CAN BE WIGGLED AND COME ON FOR A FEW SECONDS. THIS HAS GONE FROM ANNOYING TO A SAFETY ISSUE, AND I READ A LOT OF PEOPLE ON LINE WITH 06 SORENTOS HAVE THE SAME PROBLEM AND HAVE BEEN TOLD BY THE DEELER THAT IT WILL COST THEM A LOT OF MONEY TO FIX. I FEEL LIKE ALL THE OTHERS THIS SHOULD BE KIA'S RESPONIBILITY TO FIX. *TR
I HAVE BEEN THE OWNER OF 2 BRAND NEW KIA SORRENTOS, A 2004 AND A 2006. WITH BOTH VEHICLES I HAVE HAD THE SAME PROBLEM WITH THE BRAKES SHAKING (SOMETIMES VIOLENTLY) AFTER ONLY 6,000 TO 8,000 MILES. WHEN TAKEN TO BE LOOKED AT I WAS TOLD THE ROTORS WERE WARPED AND NEEDED TO BE REPLACED, AT MY OWN COST BECAUSE "BRAKES ARE A WEAR ITEM". I HAVE A FRIEND WITH A 2005 SORRENTO THAT HAS DEALT WITH THE SAME PROBLEM. THIS IS OBVIOUSLY A HUGE PROBLEM WITH THE SORRENTO LINE AND YOU WOULD THINK THEY WOULD TRY TO MAKE CUSTOMERS HAPPIER AND MAKE STRONG PARTS. *TR
BOTH HEADLIGHTS (LOW BEAM) WERE OUT. TOOK THE VEHICLE TO THE DEALERSHIP AND HAD TO PAY $98.15 TO GET THEM REPLACED. THE DEALERSHIP SAID THE WARRANTY IS GOOD FOR 12 MONTHS OR 12,000 MILES. A COUPLE OF MONTHS BACK I ALSO HAD BOTH TAIL LIGHTS GO OUT AND HAD TO PAY FOR THEM AS WELL.
I HAVE HAD TO REPLACE AT LEAST A HEAD LIGHT AND/OR TAIL LIGHT ABOUT ONCE EVERY THREE MONTHS SINCE I BOUGHT MY VEHICLE. IT SEEMS LIKE THERE IS A SHORT SOMEWHERE BUT NONE TO BE FOUND; PLEASE HELP! *TR
TL*- THE CONTACT OWNS A 2006 KIA SORENTO WITH A CURRENT AND FAILURE ODOMETER READING OF 1,200 MILES. THE CONTACT WAS DRIVING AT 45 MPH UNDER DRY CONDITIONS WHEN THE GEAR SHIFT CAME OFF. THE CONTACT STATED THAT TWO SCREWS AND A SPRING POPPED OFF, AND NOW THE ONLY WAY THAT SHE CAN SHIFT GEARSWAS BY PUSHING DOWN ON THE METAL BAR THAT STUCK OUT. *AK
LIKE CLOCKWORK, EVERY 6,000 - 8,000 MILES THE ROTORS WARP. KIA MACHINED THEM THE FIRST 2 TIMES, THEN AFTER THAT SAID IT IS MY DRIVING HABITS AND I HAD TO PAY. I HAVE OWNED 15 CARS IN MY LIFETIME AND NEVER HAD A SINGLE ONE WARP. IT CAUSES THE VEHICLE TO SHAKE WHEN STOPPING, ESPECIALLY AT HIGHER SPEEDS AND I AM AFRAID TO DRIVE OUT OF TOWN DUE TO THE MOUNTAINOUS REGIONS THAT SURROUND WHERE I LIVE (PHOENIX, AZ). *TR
MY SISTER-IN-LAW OWNS A 2006 KIA SORENTO AND BOTH REAR TAIL LIGHTS ARE OUT AND DO NOT FUNCTION, ONLY THE 3RD MIDDLE LIGHT WORKS. I HAVE SINCE PERSONALLY OBSERVED 4 KIA SORENTOS IN THE LOS ANGELES AREA ON THE ROAD WITH THE LEFT, RIGHT OR BOTH REAR TAIL LIGHTS NOT FUNCTIONING. I HAVE ALSO OBSERVED 3 KIA SORENTOS IN THE SF BAY AREA WITH THE SAME PROBLEM. OTHER KIA PRODUCTS MAY ALSO HAVE THIS ISSUE BUT IT IS A MAJOR PROBLEM/CONCERN WITH THE SORENTO. THIS IS A SAFETY ISSUE AND MAY RESULT IN AN ACCIDENT OR INJURY. YOUR ACTION TO CONTACT THE MANUFACTURER IS NEEDED FOR A LONG TERM SOLUTION AND/OR RECALL. *JB
TL* THE CONTACT OWNS A 2006 KIA SORENTO. THE CONTACT STATED THAT THE HEADLIGHTS AND REAR LIGHTS HAD TO BE REPLACED AT A MINIMUM OF ONE TIME PER YEAR. THE CONTACT HAD TO CONSTANTLY REPLACE THE BULBS FOR THE LIGHTS BUT THE VEHICLE HAD NOT YET BEEN TO THE DEALER FOR INSPECTION OF THE RECURRING FAILURE. IN ADDITION, THE VEHICLE WOULD STALL SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED TO THE CONTACT THAT THE CRANKSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 71,000.
TL*- THE CONTACT STATED THAT THE 2006 KIA SORENTO LX WAS IN A CRASH ON 02/12/07 WHILE DRIVING 30-35 MPH, AN D MAKING A LEFT HAND TURN ONTO A SIDE STREET WITH THE STREET CONDITION CLEAR IN THE EVENING HOURS ANOTHER VEHICLE HIT THE PASSENGER'S SIDE DOOR OF THE CONTACT'S VEHICLE AND THE AIRBAG DIDN'T DEPLOY. THE CONTACT STATED THAT THERE WAS A DEFECT IN THE AIRBAG MANUFACTURING. HE FELT THAT AIRBAGS WERE SUPPOSED TO BE DESIGNED TO DEPLOY UNDER THESE TYPES OF CONDITIONS. *AK
BRAND NEW 2006 KIA SORENTO - BRAKES STARTED SHAKING AFTER ABOUT 2,000 MILES. AT 8,000 MILES THE CAR WOULD NOT STOP. I WAS DRIVING AT ABOUT 45 MPH AND ENTERING A TURN LANE. THE LIGHT AHEAD WAS ABOUT TO TURN RED. AS I BRAKED, IT SOUNDED LIKE THE WHEELS WERE SPINNING AND THE CAR WOULD NOT STOP. THERE WAS A HEAVY CLANKING NOISE AND THEN THE CAR FINALLY STOPPED (WHILE I WAS HALFWAY INTO THE INTERSECTION.) WHEN THE LIGHT TURNED GREEN, I GENTLY APPLIED THE GAS AND THE TIRES SOUNDED LIKE THEY WERE SPINNING AGAIN AND THE CAR WOULD NOT MOVE FOR ABOUT 3-5 SECONDS. I IMMEDIATELY TOOK MY CAR INTO THE DEALERSHIP. THEY CALLED ME 3 HOURS LATER AND SAID THE CAR WAS FIXED. THEY REPLACED BOTH FRONT ROTORS AND DID NOT HAVE AN EXPLANATION AS TO WHY THE TILES SPUN WHEN I APPLIED THE GAS AT THE STOP LIGHT. *JB
WE INITIALLY PURCHASED A USED KIA SORENTO IN 2005. WE ENCOUNTERED PROBLEMS WITH THE ELECTRICAL SYSTEM (LIGHTS CONTINUALLY BURNING OUT) SO WE DECIDED TO PURCHASE A NEW SORENTO SO WE WOULD HAVE THE BENEFIT OF THE FULL WARRANTY. SINCE THE PURCHASE OF THE 2006 KIA SORENTO, WE HAVE REPLACED NEARLY EVERY LIGHT (HEADLIGHTS, INTERIOR LIGHTS, BRAKELIGHTS, TAIL LIGHTS, FOG LAMPS, TURN LIGHTS AND LICENSE PLATE LAMP) NUMEROUS TIMES. THE ASSORTED REPLACEMENT LIGHTS WERE PURCHASED FROM VARIOUS LOCATIONS, ENSURING THE ERROR WAS NOT WITH THE REPLACEMENT PARTS, BUT RATHER THE VEHICLE ITSELF. THE OLD LIGHTS WERE NOT RETAINED. OUR FULL WARRANTY IS NEARING EXPIRATION AND WE WOULD LIKE "SOME TYPE" OF ACTION TO OCCUR BEFORE IT IS TOO LATE. WE FEEL THAT NOT ONLY IS THIS CONSTANT SOURCE OF IRRITATION AND A FINANCIAL BURDEN, BUT ALSO A POTENTIAL SAFETY HAZARD. *TR
I HAVE REPLACED WELL OVER 10 HEADLIGHT BULBS IN MY KIA SORENTO. I'M A FANATIC ABOUT MAKING SURE MY CAR IS IN THE BEST OF ORDER. ONCE A BULB IS OUT IT IS REPLACED THE SAME DAY. AT FIRST I THOUGHT, "YEAH BULBS BURN OUT," BUT COME ON ALREADY. I HAVE EVERY RECEIPT SHOWING HOW MANY I HAVE BOUGHT AND REPLACED. WHAT GIVES? DOME LIGHTS, TAIL LIGHTS AND SUCH HAVE BEEN REPLACED TOO HOWEVER THERE HAVE BEEN WAY MORE LOW-BEAM LIGHT BULBS REPLACED THEN I BELIEVE IS NORMAL. *TR
TL* THE CONTACT OWNS A 2006 KIA SORENTO. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL SHORTAGE WAS CAUSING THE LOW BEAMS TO FAIL PREMATURELY. THE LOW BEAM BULBS WERE REPLACED NUMEROUS TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
BRAKE PROBLEMS. I HAVE HAD TO HAVE EXTENSIVE WORK ON MY BRAKES EVERY 8000 MILES. I CAN SET MY ODOMETER BY THIS IT IS SO RELIABLE. WHEN I BOUGHT MY SORRENTO IN 2006 WITHIN THE FIRST 8000 MILES THE BRAKES WENT OUT. THE DEALERSHIP AGREED TO CHANGE THE ROTORS FOR ME. IN 8000 MILES THE SHOES, ROTORS EVERYTHING WAS BAD AGAIN. I CALLED THE DEALERSHIP, THEY REFUSED TO FIX IT. I WENT TO THEM AND THEY WANTED TO CHARGE AN EXORBITANT PRICE SO I WENT TO MY USUAL CAR REPAIR SHOP. THEY CHANGED THE BRAKES AND AS USUAL WITHIN 8000 MILES AGAIN THE BRAKES. I WENT BACK TO MY CAR REPAIR SHOP AND THEY SAID THIS TIME IT WAS THE BACK BRAKES (THE FIRST TIME THE FRONT). THEY REPAIRED THEM AND ASSURED ME THAT THIS SHOULD NOT HAPPEN AGAIN BEFORE ABOUT 30K MILES. NOW AFTER 8000 MILES MY BRAKES ARE AGAIN BAD. I HAVE COMPLAINED REPEATEDLY TO KIA, THEY DO NOTHING. THEIR CONSUMER PORTION OF KIA IS A JOKE. THEY ALWAYS SAY IT'S THE CONSUMER'S FAULT. MY CAR IS 3 YEARS, AND ALMOST 4 YEARS OLD AND I ONLY HAVE 29K MILES ON IT SO I AM NOT A ROUGH DRIVER, NOT A LONG DISTANCE DRIVER AND AM A 50 YEAR OLD WOMAN SO IT'S NOT LIKE I'M OUT HOTRODDING. *TR
I HAVE HAD TO HAVE EXTENSIVE WORK ON MY BRAKES EVERY 8000 MILES. I CAN SET MY ODOMETER BY THIS IT IS SO RELIABLE. WHEN I BOUGHT MY SORENTO IN 2006 WITHIN THE FIRST 8000 MILES THE BRAKES WENT OUT. THE DEALERSHIP AGREED TO CHANGE THE ROTORS FOR ME. IN 8000 MILES THE SHOES, ROTORS EVERYTHING WAS BAD AGAIN. I CALLED THE DEALERSHIP, THEY REFUSED TO FIX IT. I WENT TO THEM AND THEY WANTED TO CHARGE AN EXORBITANT PRICE SO I WENT TO MY USUAL CAR REPAIR SHOP. THEY CHANGED THE BRAKES AND AS USUAL WITHIN 8000 MILES AGAIN THE BRAKES. I WENT BACK TO MY CAR REPAIR SHOP AND THEY SAID THIS TIME IT WAS THE BACK BRAKES (THE FIRST TIME THE FRONT). THEY REPAIRED THEM AND ASSURED ME THAT THIS SHOULD NOT HAPPEN AGAIN BEFORE ABOUT 30K MILES. NOW AFTER 8000 MILES MY BRAKES ARE AGAIN BAD. I HAVE NOW REPAIRED MY BRAKES, INCLUDING NEW ROTORS AND CYLINDERS AT 8000, 16,000, 23,000, 27,000 AND NOW AGAIN AT 36,000. MY MECHANIC SAYS THIS IS THE WORST HE'S EVER SEEN, A VEHICLE WITH NO BRAKES IS A DEADLY WEAPON, EVEN IF UNINTENDED. KIA FEELS THAT THEY DON'T HAVE TO DO ANYTHING ABOUT IT AND REFUSE TO ACKNOWLEDGE THIS. I HAVE COMPLAINED REPEATEDLY TO KIA, THEY DO NOTHING. THEIR CONSUMER PORTION OF KIA IS A JOKE. THEY ALWAYS SAY ITS THE CONSUMERS FAULT. MY CAR IS 3 YEARS, AND ALMOST 4 YEARS OLD AND I ONLY HAVE 29K MILES ON IT SO I AM NOT A ROUGH DRIVER, NOT A LONG DISTANCE DRIVER AND AM A 50 YEAR OLD WOMAN SO ITS NOT LIKE IM OUT HOTRODDING. PLEASE HOLD THIS COMPANY UP TO US STANDARDS. FROM NOW ON I WILL ONLY BUY AMERICAN MADE VEHICLES AS I FEEL THIS COMPANY HAS NO REGARD FOR RULES SET BY MY GOVERNMENT, THEY ARE NOT CONCERNED THAT SOMEONE MAY DIE, THEY DON'T CARE.
I REPLACE THE HEADLIGHTS AND FOG LIGHTS AT LEAST EVERY 3-6 MONTHS, I'VE EVEN REPLACE PARKING LIGHTS AND TAIL LIGHTS. I BOUGHT MY 2006 KIA BRAND NEW AND EVERY YEAR SINCE, ITS THE SAME THING... KIA REALLY NEEDS TO ADDRESS THIS, AS THESE SORENTOS CAN RUN FOREVER BUT IF WE CAN'T SEE WHERE WE ARE GOING, THAT'S A PROBLEM. *TR
WE HAVE A 2006 KIA THE SUV TYPE AND THE PROBLE IS THAT WHEN WE FILLED THE GAS TANK THE GASA GAUGE WOULD WOULD GO TO EMPTY IN 32 MILES AND AL SO THE SHIFTER HANDEL POPED OUT THE HOLDER
DT*: THE CONTACT STATED WHILE DRIVING 15 MPH UNDER NORMAL ROAD CONDITIONS, THE BRAKES LOCKED UP. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE SERVICE DEALER, WHO REPLACED THE BRAKES. THE CONSUMER HAS ALSO HAD PROBLEMS WITH THE VEHICLE'S CRUISE CONTROL *NM
TL*THE CONTACT OWNS A 2006 KIA SORENTO. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR LIGHTS WOULD FLASH, THE DOOR WOULD UNLOCK, AND THE REAR HATCH WOULD OPEN AUTOMATICALLY. THE DEALER REPLACED THE COMPUTER AND STATED THAT THERE WAS A DEAD CELL IN THE BATTERY, WHICH DID NOT REMEDY THE ISSUE. A KIA REPRESENTATIVE STATED THAT THE GROUND WIRE COULD BE THE ISSUE; THEREFORE, THE DEALER REPLACED THE GROUND WIRING. THE REPAIR STOPPED THE LIGHTS FROM FLASHING; HOWEVER, THE HATCH STOPPED OPENING THE VERY SAME NIGHT OF THE REPAIRS. IN ADDITION, THE HEATER FAN ONLY WORKED ON HIGH. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE CONTACT IS CONCERNED THAT THE FLASHING LIGHTS WILL DISTRACT OTHER DRIVERS AND LEAD TO A CRASH. THE CURRENT MILEAGE WAS 39,600 AND FAILURE MILEAGE WAS 1,246.
REPLACED FRONT ROTORS,18,000,26,000 MILES. NEEDS TO BE REPLACED AGAIN AT 30,000 MILES. BOTH BRAKE LIGHTS HAVE BEEN REPLACED. REPLACED REAR DRIVE SHAFT AND INSTALLED SHIELDED WIRE FROM TCM TO TRANSMISSION SENSOR. *TR
2006 KIA SORENTO EX 4WD, CLUNKING SOUND IN THE REAR END WHEN YOU COME TO A COMPLETE STOP AND THEN START AGAIN. REAR DIFFERENTIAL WENT OUT AND WAS REPLACED IN AUG 2005, BUT THE CLUNK IN THE REAR END STILL REMAINS. AS OF OCT 2005 THERE IS ALSO AN INTERMITTENT SOUND IN THE REAR END THAT SOUNDS LIKE THE DIFFERENTIAL IS STICKING OR LOCKING INTO A POSITIVE TRACTION CAUSING ONE TIRE TO SOUND AND FEEL LIKE IT IS SLIDING ON GRAVEL. PREVIOUS OWNER REPORTED SAME PROBLEM "CLUNK" IN THE REAR END NUMEROUS TIMES AS WELL. POSSIBLY A DESIGN FLAW. *NM
DT*: THE CONTACT STATED THE OUTSIDE TEMPERATURE GAUGE WAS INOPERABLE AND ATTEMPTED REPAIR RESULTED TO THE SPLICING OF THE WRING HARNESS. THE REPAIR CAUSED THE VEHICLE TO STALL AT 45 MPH. THE VEHICLE WAS MANEUVERED OFF THE ROAD AND TOWED TO THE DEALER WHERE A NEW WIRING HARNESS WAS ORDERED. UPDATED 9/5/2006 - WHEN MAKING A U-TURN THE VEHICLE MADE A CLICKING NOISE. THE DEALER REPLACED BOTH FRONT CENTER CAPS. *NM
FROM THE MOMENT I PURCHASED MY KIA SORENTO MY FAMILY HAS HAD NOTHING BUT ISSUE. FROM REPLACING LIGHT BULBS MONTHLY TO VALVE COVER LEAKAGE TO NOW A KNOCK UNDER THE HOOD. IT HAS 113,000 MILES AND HAS BEEN MAINTAINED. I WOULD NEVER RECOMMEND BUYING ANOTHER KIA TO ANYONE WITH ALL THE ISSUES WE HAVE HAD. *TR
2006 SORENTO WAS PURCHASED IN NOV 2005. JAN OF 2006 THE CHECK ENGINE LIGHT CAME ON AND I WAS TOLD IT WAS DUE TO POSSIBLE LOOSE GAS CAP. FIRST TIME TAIL LIGHT WENT OUT WAS IN JULY OF 2006. RIGHT REAR TAIL LIGHT WAS REPLACED. IN OCTOBER OF 2006 A TAIL LIGHT BULB WAS REPLACED DURING MY 15,000 MILE MAINTENANCE. IN NOVEMBER 2006 RIGHT TAIL LIGHT WENT OUT AND KIA REPLACED BULB ONCE AGAIN. IN DECEMBER OF 2006 LEFT TAIL LIGHT WENT OUT AND CHECK ENGINE LIGHT CAME ON. BULB WAS REPLACED AND I WAS TOLD MY SPARK PLUGS WERE MISFIRING AND WERE REPLACED. A DAY LATER MY CHECK ENGINE LIGHT CAME ON AGAIN. I AM NOW TRYING TO SEE WHAT DAY I CAN TAKE OFF OF WORK YET AGAIN TO GO AND HAVE THE CHECK ENGINE LIGHT LOOKED AT. *NM
I BOUGHT THIS CAR NEW IN JULY 2006 IT HAD 200 MILES ON IT WHEN I DROVE IT OFF THE LOT. A WEEK AFTER I PURCHASED IT THE BRAKES WERE SMOKING ON THE DRIVERS FRONT SIDE, I TOOK IT INTO THE DEALER THEY SAID I HAD DRIVEN OVER SOMETHING AND IT WAS SIMPLY BURNING OFF (YEAH RIGHT) A MONTH LATER THEY BRAKES STARTED GRINDING I TOOK IT IN THEY RESURFACED THE ROTORS, ABOUT 3 MONTHS LATER THE BRAKES WERE GRINDING AGAIN, THEY REPLACED THE ROTORS, ABOUT 4 MONTHS LATER THE BRAKES WERE SQUEALING AND GRINDING AGAIN AND I TOOK IT IN THEY SAID THEY COULD FIND NOTHING WRONG WITH IT YET WHEN I LEFT THE DEALERSHIP THEY BRAKES SEEMED FINE. IN DECEMBER 07 THE CAR BEGAN TO SHAKE AND MAKE A VERY LOUD THUNDEROUS NOISE AT TAKE OFF, I TOOK IT INTO THE DEALER AND THEY SAID THE "PROPELLER" OR OTHERWISE DRIVE SHAFT WAS A RECALL AND NEEDED TO BE REPLACED WHICH DID NOT HAPPEN UNTIL JANUARY 08 BECAUSE THEY HAD TO ORDER THE PART. NOW THE BRAKES ARE BAD AGAIN, AND THE DEALER NOW WANTS TO CHARGE ME OVER 300.00 TO FIX THEM! OUTRAGEOUS AND TOTALLY UNBELIEVABLE! *TR
TL*THE CONTACT OWNS A 2006 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE FRONT PASSENGER SIDE OF ANOTHER VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THERE WERE NO INJURIES, BUT BOTH VEHICLES WERE DAMAGED. THE VEHICLE WAS TAKEN TO A COLLISION CENTER FOR REPAIRS. RECENTLY, THE CONTACT CRASHED INTO ANOTHER VEHICLE. HER VEHICLE WAS DESTROYED AND THE AIR BAGS FAILED TO DEPLOY AGAIN. PRIOR TO THIS CRASH, THE AIR BAG WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY ORDERED A PART RELATED TO THE AIR BAG COMPONENT. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 29,000.
WHEN THE A/C TURNS ON, A BELT SLIPS NOTICEABLY AND THE POWER DIPS. *NM
TL*THE CONTACT OWNS A 2006 KIA SORENTO. THE CONTACT STATED THAT HIS CLUTCH PEDAL DEPRESSES ITSELF AND STICKS TO THE FLOOR. THE FAILURE OCCURS MOSTLY WHEN DRIVING IN SLOW MOVING TRAFFIC. THE VEHICLE HAS A MANUAL TRANSMISSION. THE DEALER COULD NOT DUPLICATE THE FAILURE OR PROVIDE A REMEDY AS TO WHY THE CLUTCH WAS STICKING. THE FAILURE MILEAGE WAS 20,000. UPDATED 06/27/09 *BF UPDATED 06/23/09.*JB
I HAVE HAD TO REPLACE THE HEADLIGHT BULBS 5 TIMES AND TAIL LIGHT BULBS 4 TIMES. THE 2006 KIA SORENTO WAS PURCHASED NEW. THIS IS NOT NORMAL. AN ELECTRICAL PROBLEM IS EVIDENT. I DO A GREAT DEAL OF DRIVING AT NIGHT AND THERE IS A SAFETY ISSUE WITH THE HEAD LIGHTS AND TAIL LIGHTS NOT BEING DEPENDABLE. NOT TO MENTION THE FACT THAT GETTING PULLED OVER BY LAW OFFICERS DUE TO THIS PROBLEM IS A HUGE INCONVENIENCE. *TR
Data synced from NHTSA on May 4, 2026