NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2007 Kia Sorento. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I went in to the burlington, wa kia dealership for this recall fix. And after waiting an hour they tell me they don't have the right part. It's now been about a month later and I'm still waiting to hear when the part will be available. I don't think this is ok for a safety issue.
The doors were locked by using the button on the driver side of our Kia Sorento. This is performed each time the car is traveling on the road. When the car was parked, the automatic unlock for all the doors worked for both front seat passengers but not the two rear doors. The inside handles for opening the doors on both of the rear passenger doors did not open. Attempting to prior the lock mechanism on both rear doors did not work either thus I was trapped in the back seat of the vehicle. I had to crawl out of the truck of the vehicle to exit. In my opinion, this poses a serious safety concern not only with this Kia but with other ones as well. What interesting about this incident is that mechanics, at Kia or other places have no idea how to solve the problem.
2007 KIA SORENTO. CONSUMER WRITES IN REGARD TO DEFECTIVE ABS SYSTEM.
ABS LIGHT STAY ON, AND WHEN DRIVING THE POWER WILL TURN OFF AND TURN BACK ON WILL DRIVING
With or without passengers in vehicle, passenger side air bag does not come on.
I WAS DRIVING ON THE HIGHWAY WHEN MY STEERING WHEEL BECAME REALLY STIFF LIKE I LOST POWER STEERING. I LOOKED AT MY DASH AND HAD A CHECK ENGINE LIGHT, OIL LIGHT, ABS LIGHT, AND ESC OFF LIGHT ILLUMINATED. I PRESSED THE GAS TO TRY TO SWITCH LANES AS I WAS IN THE FAR LEFT LANE AND NEEDED TO REACH THE SHOULDER TO FIGURE OUT WHAT WAS GOING ON, AND THE CAR WOULD NOT ACCELERATE. I TURNED MY FLASHERS ON AND WAS LUCKILY ABLE TO MAKE IT TO THE SHOULDER WITHOUT CAUSING AN ACCIDENT. WHEN I WAS ON THE SHOULDER I TURNED THE KEY OFF AND THEN BACK ON. THE CHECK ENGINE LIGHT AND OIL LIGHT WENT AWAY, BUT THE ABS LIGHT AND THE ESC LIGHT REMAINED ON. I STARTED TO DRIVE BACK TOWARDS MY HOUSE AND FELT THE CAR IDLING ROUGHLY WHEN AT A STOP. AT HOME MY HUSBAND DISCONNECTED THE BATTERY FOR A FEW MINUTES WHICH SOLVED THE ROUGH IDLING ISSUE BUT THE ABS AND ESC LIGHTS ARE STILL ON. I AM NOW SCARED TO DRIVE MY DAUGHTER TO SCHOOL AND HAVE THE CAR SHIFT OFF AGAIN. I HAVE READ SIMILAR REVIEWS ABOUT THIS VEHICLE. SOMETHING NEEDS TO BE DONE BY KIA TO SOLVE THIS. THEY RECALLED SOME VEHICLES FOR THIS ISSUE BUT MINE IS NOT LISTED AND CLEARLY NEEDS TO BE! *TR
I RECEIVED A MANUFACTURER RECALL NOTICE ABOUT POSSIBLE FIRES DUE TO BRAKING CIRCUITS IN THE EARLY SPRING, BUT THE DEALERSHIP KNEW NOTHING ABOUT IT. THE CAR WAS PARKED OUTSIDE AS SUGGESTED. I RECEIVED A SECOND NOTICE AT THE END OF JUNE. THE SUV WAS SERVICED 7/14/20 FOR A RECALL ON THE BRAKING CIRCUIT. ON 8/22/20 A BEAUTIFULLY CLEAR SATURDAY, I WAS DRIVING HOME FROM A NEIGHBORING COMMUNITY ON A PAVED COUNTRY ROAD. I NOTICED THAT THE ESC OFF INDICATOR LIGHT DISPLAYED ON THE DASHBOARD. I STOPPED TO LOOK IN THE MANUAL TO SEE IF THE CAR WAS DRIVEABLE. I PARKED MY CAR IN THE GARAGE AFTER ARRIVING HOME AND NOTICED THAT TAIL LIGHTS/BRAKE LIGHTS REMAINED ON EVEN WITH THE ENGINE TURNED OFF. BECAUSE OF TWO PRIOR MANUFACTURER WARNINGS ABOUT FIRE WITH THE ELECTRICAL SYSTEM, I PARKED THE CAR OUTSIDE AWAY FROM THE HOUSE AS RECOMMENDED. I CALLED THE KIA DEALERSHIP AT 4:30 THAT DAY AND ARRANGED WITH CAMERON TO DROP THE SUV OFF ON SUNDAY. ON SUNDAY, MY NEIGHBOR HELPED JUMP START MY CAR AND HE FOOLED AROUND UNDER THE DASH TO TURN THE BRAKE LIGHTS OFF. HE SAID TO TELL THE DEALERSHIP THAT THE WIRES WERE WARM WHICH I DID. I INCLUDED A LIST OF CONCERNS/FACTS WITH MY KEY IN THE DROP OFF BOX. ON MONDAY, 8/24/20 CAMERON, THE SERVICE AGENT, SAID THAT THE BRAKING CIRCUIT "WAS FRIED" . THE REPAIR COST OF $2,516.07 WOULD INCLUDE THE ELECTRICAL CIRCUIT AND ALL WIRES. THE COMPLETED WORK ORDER BILL SAID THAT THE HYDRAULIC MODUL WAS REPLACED, THE SWITCH ASSEMBLY, AND HECU,
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AS THE CONTACT SAT IN THE SEAT. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,200.
I tried to contact the manufacturer to fix the recall but they have told me multiple times they do not have the part to replace or fix.
WHILE THE VEHICLE WAS SITTING, NOT RUNNING, THE CAR BEGAN TO SMOKE FROM THE DRIVERS SIDE ENGINE COMPARTMENT AND UNDER THE DASH. THE SMOKE GOT MUCH WORSE AND THE HEAT FROM THE SOURCE WAS GROWING. AFTER OPENING THE HOOD AND DISCONNECTING THE POSITIVE TERMINAL ON THE BATTERY THE SMOKE SLOWED AND EVENTUALLY STOPPED ALL TOGETHER. NOTE - THE CAR WAS PARKED AND THE ENGINE WAS NOT RUNNING. ALSO THE CAR WAS, AND HAD BEEN SITTING SINCE THE NIGHT BEFORE AND THE ENGINE WAS COLD TO THE TOUCH WHEN THE ELECTRICAL FIRE TRANSPIRED. NOTE: THE LOCATIONS THAT WERE BELLOWING SMOKE WERE HOT TO THE TOUCH AND THE SMOKE WAS BLACK AND GRAY. THE INSIDE OF THE CAB HAD FILLED UP WITH SMOKE AS WELL AND HAD A STRANGE NEW ODOR THAT IS UNPLEASANT TO SAY THE LEAST. OVER ALL THE CAR DID NOT CATCH FULL FIRE AND THE DAMAGE IS NOT VISIBLE TO THE EYE. THE ENTERAL UNSEEN DAMAGE MAY BE SIGNIFICANT. NOTE: CURRENT MILEAGE UNAVAILABLE BEING THE BATTERY MUST STAY UNPLUGGED TO AVOID THE ENTIRE CAR CATCHING ON FIRE. THE ONLY REASON THAT THE CAR STOPPED BURNING WAS BECAUSE OF QUICK AND DANGEROUS ACTIONS TAKEN TO DISCONNECT THE BATTERY.
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED WHILE AT IDLE AT FAST FOOD DRIVE THRU, WHEN HE SAW SMOKE EXITING FROM THE HOOD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK AT THE PARKING LOT AND WAS ABLE TO EXTINGUISHED THE FIRE WITH A WET TOWEL. A FIRE REPORT WAS FIELD WITH THE FIRE DEPARTMENT. THE CONTACT STATED NO ONE WAS INJURED OR SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER KIA ATLANTA SOUTH (7310 JONESBORO RD, MORROW, GA 30260. (770) 968-3400) WHERE THE VEHICLE WAS STILL BEING DIAGNOSED. THE VIN WAS ASSOCIATED TO NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND STATED THE FAILURE WAS NOT ASSOCIATED TO RECALL ASSOCIATED TO THE VIN. THE FAILURE MILEAGE WAS 102,000.
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT RECEIVED AN INTERIM LETTER FROM THE MANUFACTURER. THE LETTER STATED THAT THE VEHICLE'S ENGINE COMPARTMENT COULD POTENTIALLY CATCH ON FIRE AND INSTRUCTED THE CONTACT TO PARK THE VEHICLE AWAY FROM BUILDINGS AND OTHER VEHICLES. THE VIN TOOL SHOWED NO RECALLS. THE LETTER ALSO STATED THAT THE VEHICLE COULD CATCH ON FIRE EVEN WHEN IT WAS NOT BEING DRIVEN. BATTLEGROUND KIA (2927 BATTLEGROUND AVE, GREENSBORO, NC 27408, (336)295-1542, STATED THAT THE DEALER WAS AWARE OF THE LETTER BUT WAS NOT GIVEN INSTRUCTIONS FROM THE MANUFACTURER ON HOW TO FIX THE VEHICLE. THE DEALER RECOMMENDED NOT DRIVING THE VEHICLE UNTIL THE REPAIR WAS PERFORMED. THE CONTACT WAS INFORMED TO CONTACT THE MANUFACTURER TO REQUEST A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS SAFE TO BE DRIVEN. THE MANUFACTURER DECLINED TO PROVIDE A LOANER VEHICLE. THE CONTACT WAS INFORMED TO PARK THE VEHICLE AWAY FROM BUILDINGS OR OTHER VEHICLES. A CASE WAS FILED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 158,000.
I JUST RECEIVED A RECALL ON MY KIA SORENTO, IT SAYS IT IS DUE TO A ELECTRICAL ANTI LOCK BRAKE SYSTEM. AND FOLLOWED BY THIS LETTER MY LIGHT DOES STAY ON FOR THIS PART AND OTHER LIGHTS ARE ON TOO DO TO THIS. I'M SCARED TO DEATH TO DRIVE THIS KIA NOW. I THINK FOR THIS KIND OF PROBLEM, THEY SHOULD RECALL THE ENTIRE VEHICLE. AND GIVE ME A BRAND NEW KIA SORRENTO. BECAUSE THIS IS LIFE OR DEATH,AND THIS IS THE ONLY VEHICLE I HAVE TO TAKE CARE OF MY DAUGHTER. TO SCHOOL AND DOCTOR, OR WHAT EVER HER NEEDS AND MINE ARE. I AM A SINGLE MOTHER ON A FIXED INCOME AND I'M VERY SCARED FOR MINE AND MY CHILD'S LIFE OR WHO RIDES WITH US. SO I THINK KIA DEALERSHIP SHOULD TAKE MY KIA THAT'S RECALLED AND GIVE ME A NEW ONE FOR THAT. I TRAVEL ALOT EVERYDAY AND I NEED A DEPENDABLE VEHICLE AND SHOULDN'T HAVE TO WORRY ABOUT MY FAMILY'S SAFETY FOR USING MY KIA. *TR
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE DECELERATE. THE CONTACT STATED SHE DEPRESSED THE BRAKE PEDAL HOWEVER THE VEHICLE FAILED TO STOP. THE CONTACT STATED THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE CONTACT ALSO STATED SHE SAW SMOKE EXITING THE HOOD. THE CONTACT STATED A SHERIFF WAS ON THE SCENE TO ASSIST HER AND HE OPENED THE HOOD AND MORE SMOKE WAS SEEN HOWEVER, NO FLAMES WERE SEEN. THE VEHICLE WAS TOWED TO KIA OF VACAVILLE (651 ORANGE DR, VACAVILLE, CA 95687; (707) 392-4623), WHERE IT WAS DIAGNOSED WITH A CRACKED RADIATOR THAT NEEDS TO BE REPLACED. THE DEALER ALSO INFORMED THE CONTACT THAT THE RADIATOR FAILURE WAS NOT ASSOCIATED TO THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE DEALER ALSO CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000. PARTS DISTRIBUTION DISCONNECT. *TR
NHTSA SITE DOES NOT YET REFLECT THAT NHTSA RECALL #: 20V088 AFFECTS MY VEHICLE. YOUR SITE, WHICH ISSUED THAT RECALL STATES THAT THERE ARE 0 UNRESOLVED RECALLS FOR MY VEHICLE, BUT MY VEHICLE HAS NOT YET BEEN SERVICED FOR THAT RECALL. THE NHTSA SITE NEEDS TO BE UPDATED REGARDING THIS RECALL DATED MARCH 25, 2020, WITH DEALER SERVICE RESPONSES COMMENCING APRIL 10, 2020. MAILED RECALL NOTICE RECEIVED FROM KIA. THANK YOU FOR YOUR IMPORTANT WORK, AND STAY SAFE. *TR
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHILE ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE DID NOT RESPOND AND REAR ENDED A SECOND VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED RIGHT ANKLE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,600. THE CONSUMER STATED ONCE SHE WAS AWARE SHE WAS ROLLING BACKWARDS, SHE PUTHE VEHICLE IN PARK, IT CONTINUED TO ROLL. THE CONSUMER THEN SHIFTED INTO DRIVE STRIKING ANOTHER VEHICLE. *JS
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, WHEN HE HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED HE CONTINUED TO DRIVE THE VEHICLE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO LOCAL DEALER (KIA OF VERO BEACH LOCATED AT 1105 S, US-1, VERO BEACH, FL 32962, (772) 291-0624) TO HAVE NHTSA CAMPAIGN NUMBER: 20V088000 ( ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) PERFORMED AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS THEN TAKEN TO INDEPENDENT MECHANIC AND WAS INFORMED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Passenger seat air bag sensor doesn't work.
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V473000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VANCOUVER KIA (3400 NE AUTO MALL DR, VANCOUVER, WA 98662, (360) 342-9104) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL. AIR BAG LIGHT ON DASH STAYS ON AT ALL TIMES AND "PASSENGER AIR BAG ON/OFF" INDICATOR INDICATES OFF, EVEN WHEN AN ADULT IS SITTING IN THE PASSENGER SEAT. ADDITIONALLY, HORN WON'T BLOW AT TIMES.
TAKATA RECALL: VEHICLE IS UNSTABLE WHEN DRIVING, IT JUMPS WHEN ON MOTION. WHEN DRIVING IN THE NIGHT THE HEAD LIGHTS GOES ON AND OFF, REAR WIPER IS WORKING NON STOP EVEN WHEN THE CAR IS OFF. THIS ELECTRIC SYSTEM DYSFUNCTION ALSO AFFECTS THE RADIO SYSTEM.
THIS MORNING I WAS IN A CITY STREET HAD JUST LEFT HOME AND TURN ON THE FRONT DEFOGGER, AFTER 2-3 MIN. I NOTICED SOME SMOKE AND SMELLED SOMETHING BURNING. THEN I HEARD A CRACKLING SOUND. I LOOKED AROUND AND DIDNT KNOW WHAT WAS BURNING. I THEN TURNED AROUND TO HEAD BACK HOME. THERE WAS NO ONE ELSE ON THE ROAD. I THEN TURNED OFF THE DEFOGGER AND NOTICED THE CRACKING SOUND WAS MY WINDSHIELD HAD CRACKED FROM THE BOTTOM LEFT SIDE ABOVE WHERE THE VIN # IS LOCATED. NOW IM AFRAID THAT MY TRUCK WILL CATCH ON FIRE IF I TURN ON THE FRONT DEFOGGER. SO, I WONDERING IF YOU HAVE RECEIVED ANY COMPLAINTS REGARDING THE DEFOGGER.
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR FRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 218,000. **TR *TR
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE DECELERATED AND STALLED. ALSO, THE CHECK ENGINE AND ELECTRONIC STABILITY CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 134,000.
SERVICE BRAKE HYDRAULIC SWITCHES BRAKE LIGHT, EXTERIOR LIGHTING BRAKE LIGHT SWITCH, AIR BAG FRONTAL SENSOR/CONTROL MODULE. NO BRAKE LIGHT WHEN BRAKE IS PRESS, CRUISE ONTROL, ESC LIGHT, AIR BAG AND GEAR SHIFT WILL NOT MOVE FROM PARK.
WE HAD AN ELECTRICAL ISSUE WITH THE CAR AND IT WAS TOWED TO A DEALERSHIP A COUPLE HUNDRED MILES FROM HOME. THERE THE DEALER NOTICED THE BRACKET THAT HOLDS THE REAR END ON HAD RUSTED AWAY AND IT WAS LEAKING FLUID. THE CAR HAS AROUND 45,000 MILES ON IT AND I FEEL THAT AN ISSUE LIKE THIS SHOULD HAVE BEEN A RECALL AS I HAVE SINCE FOUND IS A COMMON PROBLEM AND WAS RECALLED IN EUROPE FOR THE SAME THING. MY DAUGHTER COULD HAVE BEEN KILLED. THIS CAR HAS BEEN IN A KIA DEALERSHIP 3 TIMES SO FAR THIS YEAR FOR AN OIL LEAK ISSUE AND THEY SHOULD HAVE MENTIONED THIS ISSUE. THE WARRANTY RAN OUT IN MAY AFTER THE LAST VISIT UP TO THIS ONE. THE DEALER EVEN SAID THERE COULD HAVE BEEN A FIRE.
TAKATA RECALL- I HAVE CHANGE ALL THE BREAK PADS, AND WHEN I PRESS THE BREAK PEDAL I GOES ALL THE WAY DOWN TO THE FLOOR PANEL. I HAVE ALL READY BLEED ALL THE LINE TO GET THE AIR OUT, BUT IT NOT WORKING. THEIR IS NO BRAKE LIGTH ON, AND ON CARS.COM I SEE SOME RECALLS AND THE KIA'S RECALL CAMPAIGN NUMBER IS SC098. PLEASE HELP THANK YOU
I MAY LOVE MY KIA SORENTO BUT WHEN IT COMES TO SAFETY DEVICES AND FAULTY AIR BAGS KIA COULD CARE LESS ABOUT ONES SAFETY. I HAVE BEEN PARTS AND SERVICE DIRECTOR FOR CHRYSLER, FORD AND MITSUBISHI AD WHEN THESE COMPANIES HAVE FAULTY AIR BAG COMPONENTS CAUSING LIFE AND DEATH SCENARIOS THEY DO NOT LOOK AT WARRANTY DATES AND MILEAGE. I HAVE THE SORENTO THAT JUST FALLS OUT OF A RECALL QUALIFICATION BY A COUPLE MONTHS AND THEY ARE REFUSING THE REPAIR THE AIR BAG FAULT SAYING MAYBE THEY WILL COVER HALF. WELL KIA FORCES THE REPAIR TO BE A COMPLETE SEAT AS THEY DO NOT HAVE REPAIR PARTS FOR THE AIR BAG SENSOR. WHEN I WAS AT CHRYSLER CUSTOMERS WOULD CALL THE CHRYSLER HOTLINE AND CHRYSLER WOULD DO A DEDUCTIBLE COPAY ON TRANSMISSION FOR ANYWHERE BETWEEN 200-500 FOR CARS OUT OF WARRANTY BY OVER 20K AND MORE THAN A YEAR. WHEN IT CAME TO SAFETY CHRYSLER VERY RARELY EVER CHARGED A DEDUCTIBLE OR COPAY NO MATTER WHAT TIME OR MILEAGE. . . . . . .... .. GUESS AS MUCH AS I LOVE MY KIA SORENTO KIA DOES NOT CARE ABOUT ONES LIFE AND SAFETY WHERE CHRYSLER PUTS THE SAFETY AS NUMBER ONE. NOT SURE I WILL BE RECOMMENDING ANY KIA'S ANYMORE AS THEY DO NOT CARE ABOUT THE LIFE OF THE DRIVER OR PASSENGER. SO WHEN THE AIR BAG DOES NOT WORK PROPERLY AND CAUSES A DEATH KIA WILL BE SEEN IN COURT PAYING OUT A LOT OF MONEY FOR THE DEATH THEY CAUSED. ALSO JUST FOR INFORMATION THE REPRESENTATIVE I HAVE BEEN SPEAKING WITH IS AS POLITE AS A SNAKE AND JUST PLAIN ARROGANT SAYING IT IS MY FAULT FOR THE FAILURE WHEN THERE IS A RECALL FOR THE EXACT PROBLEM BUT MY CAR PRODUCTION DATE IS OFF BY A MONTH OR TWO. THIS WILL BE TAKEN LEGAL S THE AIR BAG IS A SAFETY ISSUE AND KIA REFUSES TO ACCEPT FAULT
THE SPEED SENSOR LOCATED INSIDE THE TRANSMISSION MALFUNCTIONING WHICH MEANS I HAVE TO START BY SHIFTING 1 AND SECOND GEAR THEN WHEN THE VEHICLE REACHES 40 IN WILL GO INTO 3RD AND THE D LIGHTS UP...I WILL ONLY HAVE 4TH GEAR NO 5TH SO THE ENGINE IS AT 3000 RPMS AT HIGHWAY SPEEDS! IT USES MORE FUEL AND OIL! BEEN DRIVING IT THIS WAY FOR 3 YEARS NOW!
MY 07 KIA SORENTO WHEN TRYING TO ENTER THE STATE HIGHWAY. WHEN YOU PUSH DOWN ON THE ACCELERATOR PEDAL. THE VIECHEL STATE TO ACCELERATE AND THEN ALL OF A SUDDEN THE ESC. LIGHT COMES ON AND THE SUV. GOES INTO SAFE LIMP MODE. WHERE IT WILL NOT ACCELERATE AND WILL NOT CLIMB OVER 20MPH. FOR A VERY LONG PERIOD. MY FAMILY AND I HAVE BEEN IN A FEW SITUATIONS WHERE WE WERE ALMOST HIT. LOOKING ONLINE I CAN SEE THAT THIS IS FAR FROM BEING A ISOLATED ORDEAL. AND THAT BECAUSE OF THE AGE OF THE VIECHEL . I AM READING WHERE MORE AND MORE PEOPLE ARE DEALING WITH THE SAME ISSUE BUT NOT GOING TO THE DEALER BECAUSE OF THE COST INVOLVED. WITH THE NUMBER OF THE VIECHELS SOLD THERE HAVE TO BE QUITE A FEW THAT HAVE RESULTED IN A ACCIDENT THAT INVOLVES BODILY INJURY. IF NOT GOD FORBID EVEN DEATH. I JUST HOPE THIS REACHES THE DESK OR SCREEN OF SOMEONE WHO CAN INVESTIGATE THIS MATTER. A LOT BETTER THAN WHAT I AM CAPABLE OF DOING.
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ESC AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED AND THE MASSAGE "LIMP HOME" WOULD DISPLAY BEFORE THE VEHICLE'S SPEED WOULD SUDDENLY REDUCE TO APPROXIMATELY 15 MPH. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER GRAND KIA OF DENVER CO. AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 139,000.
THE RIGHT REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. I HAVE MADE EVERY ATTEMPT TO OPEN THE DOOR SHORT OF CUTTING THE INTERIOR PANEL. THIS IS A MAJOR SAFETY ISSUE NOT MENTION A MAJOR INCONVENIENCE. WHILE RESEARCHING THIS ISSUE ON THE INTERNET I FOUND THAT THIS LOCKING DOOR ISSUE SEEMS TO BE A SERIOUS PROBLEM WITH MANY OWNERS AND SEVERAL KIA MODELS COVERING YEARS FROM 2004 TO 2011. THERE WERE THIRD PARTY REPORTS OF A CLASS ACTION LAWSUIT. THE ISSUE WITH MY VEHICLE OCCURRED AFTER RETURNING TO OUR VEHICLE AFTER SHOPPING AT LOWE'S. THE DOOR WORKED WHEN WE ARRIVED AT THE STORE. WE HAD OPENED THE DOOR TO RETRIEVE AN ITEM TO RETURN TO THE STORE. I WOULD ALSO LIKE TO NOTE THAT I HAVE HAD TO HAVE THE DRIVERS DOOR AND FRONT PASSENGER DOOR LATCHES REPAIRED FOR A SIMILAR PROBLEM WHERE THEY WOULD NOT OPEN FROM THE OUTSIDE DUE TO A PLASTIC PART BREAKING. IT HAPPENED A THIRD TIME ON THE DRIVERS DOOR A COUPLE OF YEARS AGO AND I FIXED IT WITH MY OWN, STRONGER HOME MADE PARTS. I HAVE A 1972 CHEVELLE AND A 1967 CAMARO AND THOSE, ORIGINAL, DOOR LATCHES WORK FLAWLESSLY. THERE IS NO EXCUSE FOR THIS!
PASSAGER AIRBAG WON'T TURN ON.
MY ESC LIGHT WILL COME ON AND MY CAR WILL LOSE ALL POWER,STEP ON GAS AND NOTHING HAPPENS, HAVE TO PULL OVER, STOP ENGINE AND RESTART, THEN CAR RUNS NORMAL, THIS SEEMS TO BE VERY DANGEROUS IF HAPPENS ON FREEWAY
I RECEIVED A RECALL NOTICE ON MY 2007 KIA SORENTO TO HAVE THE CLOCK SPRING REPLACED. PRIOR TO TAKING THE CARTO THE DEALER THE AIRBAG WARNING LIGHT CAME ON. I TOOK THE CAR TO THE FRANKLIN TN DEALERSHIP ASSUMING THE LIGHT WAS CAUSED BY THE CLOCK SPRING RECALL. THE TECH INFORMED ME THAT IT WAS CAUSED BY THE OCS MAT IN THE PASSENGER SEAT AND IT COULD BE FIXED FOR $2,200+. HE ALSO SAID THAT I DID NOT NEED A CLOCK SPRING. WHEN I CHECKED ON THE CLOCK SPRING RECALL I SEE MY CAR NOW HAS NO RECALLS ACTIVE. WITH THE SAME OCS MAT PROBLEM BEING COVERED ON THE SPECTRA MODEL I FEEL THE SORENTO SHOULD ALSO BE INCLUDED IN THE EXTENDED COVERAGE.
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR WAS JAMMED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
THE BRAKE LAMP SWITCH CONTINUES TO BE FAULTY. IN SOME CASES THE BRAKE LIGHTS DO NOT ILLUMINATE AT ALL AND OTHER TIMES THE BRAKE LIGHTS REMAIN ON AND DRAIN THE BATTERY. THIS OCCURS WHILE DRIVING OR STATIONARY. (THIS HAS BEEN A RECALL AND FIXED 4 TIMES AND CONTINUES TO OCCUR).
PASSENGER AIR BAG LIGHT IS ON. THE DEALER SAID THAT THE PASSENGER SEAT AIR BAG SENSOR NEEDS REPLACEMENT. I HAVE BEEN READING MANY OTHERS ARE EXPERIENCING THIS PROBLEM WHICH COULD CAUSE THE AIR BAG MAY DEPLOY UNEXPECTEDLY OR NOT EVEN AT ALL. THE DEALER SAID MY CAR DOES NOT FALL UNDER SOME RECALL WITH THE SAME PROBLEM FOR DIFFERENT PRODUCTION DATES. THE DEALER WAS QUICK TO SAY T WOULD COST AROUND $2000.00 TO FIX THIS. CALLED KIA AND THEY SAID IT IS NOT A SAFETY ISSUE THEY WORRY ABOUT. SCARY IT IS AN AIR BAG FAULT. I HAVE BEEN GOING BACK IN FORTH WITH DEALER AND CORPORATE FOR ASSISTANCE BUT THERE IS NO HELP AND I FOUND THIS SITE SEARCHING AND HOPE YOU CAN HELP NOT JUST ME BUT ALL THE OTHERS OUT THERE HAVING THE SAME PROBLEM
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE ALTERNATOR FAILED AGAIN AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS ONCE AGAIN REPAIRED, BUT THE FAILURE PERSISTED APPROXIMATELY A MONTH LATER. THE CONTACT STATED THAT THE ALTERNATOR WAS REPLACED A TOTAL OF EIGHT TIMES SINCE APRIL OF 2016. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. . ..UPDATED 12/12/16 *BF
DAUGHTER WAS DRIVING THE VEHICLE WHEN THE TURN SIGNALS STARTED FLASHING. AS SHE PULLED TO A STOP, SOMEONE CAME UP TO HER WINDOW AND TOLD HER THERE WAS SMOKE COMING FROM THE BACK OF THE VEHICLE. SHE PULLED IN TO A PARKING LOT TO CALL ME. WHEN I ARRIVED AT THE VEHICLE THERE WAS A SMALL FIRE COMING FROM UNDERNEATH THE RIGHT REAR OF THE VEHICLE. FIRE DEPARTMENT WAS CALLED AND FIRE WAS OUT BY THE TIME THEY ARRIVED. FIRE DEPARTMENT LOOKED UNDERNEATH THE VEHICLE AND FOUND THAT THE TRAILER HITCH WIRING HARNESS SHORTED OUT AND STARTED ON FIRE. MY DAUGHTER WAS NOT TOWING ANYTHING AT THE TIME. WIRING HARNESS IS OEM
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING 15 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SENSOR MAT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE FRONT DRIVER SIDE TIRE SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VALVE STEM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ALSO DISCOVERED THAT THE UPPER AND LOWER BALL JOINTS WERE FAULTY AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 112,000.
FRONT PASSENGER AIRBAG LIGHT IS ALWAYS ON , I PURCHASED THIS CAR LAST 2016 AND WHEN I CHECKED FOR RECALLS SAID NOTHING PENDING BUT THIS ISSUE ITS BEEN ALWAYS SINCE I BOUGHT IT ,SOMETIMES LIGHT GOES BLINKING,VEHICLE IS IN USE ,CALLED KIA AND THEY SAID THIS CAR WAS ALREADY CHECKED FOR THAT RECALL .RECALL # SC076A
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED WHILE MOVING THE GEAR SHIFT LEVER FROM PARK TO DRIVE, THE GEAR SHIFT LEVER FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
I OWN A 2007 KIA SORENTO. RECENTLY, MY CHECK ENGINE AND ESC OFF LIGHTS BECAME ILLUMINATED ON MY DASHBOARD. I NOTICED THAT MY BRAKE LIGHTS WERE NOT ILLUMINATING WHEN I PRESSED THE BRAKE PEDAL. AFTER LOOKING UP MY CAR MAKE AND MODEL ON THE NHTSA WEBSITE, I NOTICED THERE WAS A RECALL FOR MY MODEL YEAR SORENTO FOR THE EXACT SAME PROBLEMS (NHTSA CAMPAIGN NUMBER 13V114000/KIA SERVICE CAMPAIGN SC098). I TOOK THE CARTO MY LOCAL KIA DEALERSHIP AND THEY TOLD ME I WAS NOT ELIGIBLE FOR THE RECALL AS MY VIN WAS NOT INCLUDED. AS SUCH, I HAVE TO DRIVE AROUND WITHOUT FUNCTIONAL BRAKE LAMPS UNTIL I GET THIS PROBLEM RESOLVED--INCREASING MY CHANCES OF BEING REAR-ENDED. I TRAVEL CONSTANTLY FOR WORK SO I DO NOT HAVE THE LUXURY OF NOT DRIVING. THIS NEEDS TO BE INVESTIGATED AND RESOLVED.
WHEN TRYING TO OPEN THE DRIVERS DOOR, THERE WAS A LOUD POP AND THE DOOR WAS UNABLE TO BE OPENED FROM THE OUTSIDE. THIS IS A MAJOR ISSUE IN THE EVENT OF AN EMERGENCY OR AN ACCIDENT. I'VE GONE TO THE KIA DEALER AND THEY ARE QUOTING AN OUTRAGEOUS AMOUNT JUST TO TAKE A LOOK AT THE ISSUE. THIS IS INCONVENIENT WHILE I TRAVEL TO AND FROM WORK, AS I HAVE TO CLIMB THROUGH THE PASSENGER SIDE IN ORDER TO GET IN THE CAR! THE PROBLEM INITIALLY BEGAN DECEMBER OF 2014, AND MY FATHER HAD TO LEAVE A STICK OR A WIRED HANGER ON THE FLOOR BOARDS SO THAT WHEN ENTERING THE VEHICLE I WOULD LEAN IN THROUGH EITHER THE PASSENGER OR REAR DRIVERS DOOR TO OPEN THE DRIVER DOOR. ON 8/4/15, THE DOOR HAS STOPPED WORKING COMPLETELY. THIS IS OBVIOUSLY A MANUFACTURING ISSUE AS THE SAME THING HAS HAPPENED TO THE REAR PASSENGER DOOR AS WELL. I HAVEN'T FOUND AN INDEPENDENT REPAIR PERSON THAT CAN ACTUALLY FIX THIS ISSUE AND IT'S SOMETHING THAT NEEDS ATTENTION ASAP!
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT THE EXTERIOR DRIVER SIDE DOOR LATCH DISCONNECTED AND CAUSED THE CONTACT TO BE UNABLE TO OPEN THE DOOR. THE HANDLE WAS ATTACHED; HOWEVER, THE DOORS WOULD NOT OPEN. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLE ASSEMBLY WAS FRACTURED. THERE WAS NO LINKAGE FROM THE DOOR TO THE HANDLE THAT WOULD OPEN THE DOOR PROPERLY. THE VEHICLE WAS REPAIRED. ON A LATER OCCASION, THE CONTACT NOTICED THAT THE INTERIOR REAR PASSENGER HANDLE WOULD NOT OPEN THE DOOR FROM THE INSIDE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,290.
EACH DOOR HANDLE IS POPPING AND I'M UNABLE TO OPEN DOORS FROM THE OUTSIDE. THE REAR PASSENGER DOOR HAS STOPPED WORKING AND AT THE TIME THE CHILD LOCK WAS ON AND I CAN NO LONGER USE THAT DOOR AT ALL. THE SEATBELT ON THE REAR DRIVER'S SIDE WILL NOT BUCKLE INTO THE SOCKET AND MY CHILD HAS TO WRAP THE BELT AROUND HIM WHEN HE RIDES IN THE BACK. SHOULD AN ACCIDENT OCCUR, NOT ONLY WILL HE NOT BE FULLY COVERED BY HIS SAFETY SEAT, BUT IF WE SHOULD HAVE TO ESCAPE SUDDENLY, NEITHER OF US CAN JUST OPEN OUR DOORS AND GET OUT! THIS IS AN ONGOING ISSUE AND IT'S QUITE EXPENSIVE TO GET FIXED AT THE DEALER. ALSO, JUST RECENTLY WHILE DRIVING THE GEAR SHAFT POPPED OUT OF PLACE AND MY FATHER TAPED IT BACK ON SO THAT I'M ABLE TO GET BACK AND FORTH TO WORK AND SCHOOL.
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKE LIGHTS WOULD NOT ILLUMINATE. THE CONTACT INDICATED THAT THE LIGHT BULBS AND FUSES WERE REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
WHEN CAR IS IN MOTION EVEN WHEN CRUISE CONTROL IS ON GOING OVER 30 MILES AN HOUR, THERE WILL BE A HESITATION IN FORWARD MOTION. ITS NOT A TRANSMISSION JERK. ITS A PAUSE WHILE IN MOTION. THE HEADLIGHTS ALSO DO THE SAME WHEN ON. THEY WILL BE ON NORMAL THEN GO DIM WHILE IN MOTION. WE HAVE TROUBLE SHOOTED AND NO CODES COME UP. WE BELIEVE IT IS AN ELECTRICAL ISSUE. WE HAVE ONLY HAD VEHICHLE FOR 2 YRS AND ITS DONE THIS EVERY SINCE WE HAD IT BUT ITS GOTTEN WORSE. WASNT AS NOTICABLE WHEN WE PURCHASED BUT IT WASNT BEING DRIVEN FOR LONG DISTANCES. NOW IT HAS BEEN DROVE ON LONG TRIPS AND IS VERY NOTICEABLE. FEELS LIKE THE CAR WILL JUST STOP/SHUT DOWN IN MOTION.