2008 Kia Sorento Complaint Log

2008 KIA SORENTO TPS PROBLEM CAUSING MY VEHICLE TO HAVE NO ACCELERATION VERY DANGEROUS WHILE DRIVING ESC AND CHECK ENGINE LIGHT COME ON WHEN PROBLEM OCCURS. TOOK TO LOCAL AUTO ZONE TO SEE WHY ENGINE LIGHT CAME ON AND THERE CODE READER SAID I HAD 3 DIFFERENT CODES WRONG WITH THE CAR WHICH ALL WERE RELATED TO THE TPS SENSOR. THIS NEEDS TO BE A SAFETY RECALL ASAP. *TR

MY 2008 KIA SORENTO IS EXPERIENCING INTERMITTENT TRANSMISSION LUNGING. THERE IS ONLY 40,000 MILES ON THIS VEHICLE. THE VEHICLE DOES THIS EVERY DAY, EXCEPT WHEN I TAKE IT INTO THE DEALER. ONCE I DO TAKE IT IN TO THE DEALER, THEY SAY THAT NOTHING IS WRONG AND THAT THEY CANNOT GET THE CAR TO DO THE SAME THING I DO. I BELIEVE THAT NO DIAGNOSTICS WERE PERFORMED, AND I KNOW THAT A PROPER ROAD TEST WAS NOT PERFORMED. I HAVE TAKEN THIS VEHICLE IN 2 TIMES WITHIN THE LAST MONTH AND NO SOLUTION HAS BEEN DETERMINED. *TR

BOUGHT THE CAR IN DECEMBER OF 2008. PROBLEMS BEGAN WITH THE ESC OFF LIGHT AND CHECK ENGINE ABOUT A YEAR LATER. MULTIPLE PARTS WERE SUPPOSEDLY FIXED AND REPLACED BUT THE LIGHTS KEPT COMING ON, EACH TIME LOOSING ALL ACCELERATION SOMETIMES ON THE HIGHWAY! A FEW DAYS AGO, DRIVING UP A HILL, BOTH LIGHTS ARE ON, MY CAR STALLS OUT, STEERING LOCKS AND STARTS ROLLING DOWN THE HILL, LUCKILY IN A QUIET, SLOW TRAFFIC NEIGHBORHOOD. AFTER THAT MY CAR WON'T EVEN START. HAD TO GET IT TOWED TO THE DEALERSHIP. THEY HAVE SINCE CALLED CORPORATE... WE WILL SEE WHAT THAT DOES. *TR

APPROXIMATELY 2 YEARS AGO, THE ESC LIGHT WOULD COME ON AND THE VEHICLE HAD NO ACCELERATION AND PULLING OUT INTO ONCOMING TRAFFIC WOULD BE VERY SCARY TO SAY THE LEAST. IT WOULD BE VERY SLUGGISH AND NO ACCELERATION AND ONCOMING TRAFFIC WOULD COME UP ON YOU BEFORE YOU COULD GET IT GOING. I CARRIED IT TO THE KIA DEALERSHIP WHERE IT WAS PURCHASED AND THEY SAID IT WAS A FAULTY ACCELERATOR AND REPLACED IT AT A COST OF 350 DOLLARS. IT HAS STARTED DOING IT AGAIN. THIS IS VERY DANGEROUS AND I AM AFRAID TO DRIVE IT AND DON'T HAVE 350 DOLLARS TO TRY AND FIX IT AGAIN. THIS IS A SERIOUS PROBLEM THAT I HAVE FOUND TONS OF COMPLAINTS WITH THIS. SOMETHING NEEDS TO BE DONE AND IT SHOULD NOT BE AT THE COST OF THE CONSUMER FOR A FAULTY PRODUCT. *TR

MY 2008 KIA SORENTO HAS 40000 MILES AND THE ESC OFF INDICATOR, AS WELL AS, THE CHECK ENGINE LIGHT IS ON. I WAS DRIVING TO CHURCH AND WHILE DRIVING THE ACCELERATION DIMINISHED. I AM VERY DISAPPOINTED, BEING I JUST BLUNT THE CAR A MONTH AGO. YES IT IS STILL UNDER WARRANTY, BUT WHAT ABOUT WHEN IT IS NOT.... FROM THE LOOKS OF IT THIS IS A CONTINUAL PROBLEM THAT SHOULD BE INVESTIGATED, BEFORE SOMEONE LIFE BE HARMED WHILE DRIVING. *TR

1. A WHINING NOISE DEVELOPED AROUND 40K AND PROGRESSIVELY GOT WORSE. WAS TOLD THE DIFFERENTIAL NEEDED TO BE REPLACED. COME TO FIND OUT IT WAS A FAULTY BEARING. 2. PASSENGER SIDE SEAT AIRBAG LIGHTS COME ON FOR NO REASON STATING THAT AIRBAGS ARE OFF EVEN WHEN THERE IS AN ADULT PASSENGER IN THE SEAT 3. SUDDEN LOSS OF POWER AND CAR IS LITERALLY NOT ABLE TO ACCELERATE, DUE TO SENSOR THAT CONTROLS ACCELERATOR, HAPPENED TWICE BEFORE BEING REPLACED. *TR

2008 KIA SORENTO ESC LIGHT AND CHECK ENGINE LIGHT CAME ON AND VEHICLE LOST POWER. *TR

TL* THE CONTACT OWNS A 2008 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WENT INTO LIMP MODE. THE CONTACT DROVE THE VEHICLE TO SHAWNEE MISSION KIA (7591 SHAWNEE MISSION, KS 66202), BUT THEY COULD NOT REPAIR THE FAILURE. THE CONTACT EXPERIENCED THE SAME FAILURE SIX YEARS AGO. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 31,970. THE VIN WAS UNAVAILABLE.

I PURCHASED THIS CAR PRE OWNED. ABOUT 2 WEEK LATER, WHILE DRIVING THE ESC LIGHT SHOWS UP CAUSING THE CAR TO SLOWLY LOSE POWER. THIS IS VERY DANGEROUS. I ALMOST GOT HIT WHEN THIS HAPPENED!! AFTER 3-4 TIMES LATER, KIA DEALERSHIP CANNOT REPAIR THE ISSUE OR EVEN SOLVE IT. THEY ACTUALLY TOLD ME YESTERDAY THAT THE CAR WAS READY, HOWEVER IT WAS NOT FIXED BC THEY CANT FIGURE IT OUT. THEY TRIED EVERYTHING. I DID PICK UP THE CAR ONLY TO BRING IT RIGHT BACK THIS MORNING. I AM SCARED FOR MY SAFETY AS WELL AS MY CHILDREN. I LOOKED ONLINE AND THEIR ARE SO MANY OTHERS WITH THIS SAME ISSUE. THIS IS INSANE. I AM NOW IN A RENTAL AS THEY ARE TRYING AGAIN FOR TIME #5 TO FIGURE IT OUT. I HAVE SPOKEN TO KIA CORPORATE. I HAVE FILED COMPLAINTS WITH THE BBB. AND NOW I AM HERE. IF ANYONE CARES ABOUT OTHERS SAFETY THIS NEEDS TO BE RECALLED. I REFUSE TO PUT MY CHILDREN'S LIFE AT RISK. IMAGINE DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN THIS LIGHT TURNING ON RANDOMLY AND YOUR CAR JUST LOSING POWER. VERY UNSAFE!! *TR

TRANSMISSION - VEHICLE TURNS ON, WHEN PLACED IN REVERSE A LOUD/HARD JOLT OCCURS. WHEN PLACED IN DRIVE, VEHICLE WILL HARDLY MOVE WITHOUT PRESSING ALL THE WAY DOWN ON THE GAS PEDAL. ENGINE ROARS AND HARDLY MOVES FORWARD. HAPPENED ON TWO OCCASIONS IN THE LAST FEW MONTHS. WAS RECENTLY FIXED TWO MONTHS AGO BUT HAPPENED AGAIN. *LN

MICHELIN TIRE ON VEHICLE COMPLETELY BLEW OUT THAT ALMOST CAUSED A CRASH, TIRE TORE COMPLETELY AROUND THE OUTER PART. VEHICLE WAS TRAVELING ABOUT 70 MPH ON INTERSTATE WHEN BLOWOUT OCCURRED. *TR

MICHELIN TIRE ON VEHICLE COMPLETELY BLEW OUT THAT ALMOST CAUSED A CRASH. TIRE TORE COMPLETELY AROUND THE OUTER PART. VEHICLE WAS TRAVELING ABOUT 70 MPH ON INTERSTATE WHEN BLOWOUT OCCURRED. *TR

ON 3 OCCASIONS MY CAR HAS SLIPPED OUT OF PARK AFTER STOPPING & REMOVING MY KEY... IT IS POSSIBLE THAT MY KIA HAS ALLOWED ME TO REMOVE THE KEY WHEN IT IS NOT IN PARK, BUT I THINK IT IS THE FORMER.. *TR

01/25/10 WITH 22,395 MILES ON VEHICLE. THE CAR HAD NO ACCELERATION. HAD PART #35107-3C100FF TH SENSOR ASSY REPLACED. 11/12/10 WITH 30,002 MILES ON VEHICLE. THE CAR HAD NO ACCELERATION AGAIN. HAD PART #91214-3E324 WIRING ASSY-ENG REPLACED. 12/30/10 WITH 32,064 MILES ON VEHICLE. THE CAR HAD NO ACCELERATION AGAIN. HAD PART #32700-3E400 PEDAL ASSY-ACCE REPLACED. MY CONCERN IS LOSING POWER ON A FREEWAY AND GETTING INTO A ACCIDENT. ALSO HAVE PROBLEMS WITH THE PASSENGER AIR BAG BEING ON AT RANDOM TIMES. MY CONCERN IS HAVING A ACCIDENT AND THE PASSENGER AIR BAG NOT WORKING. *TR

THE FUEL GAUGE NEEDLE DROPS DOWN FROM FULL TO EMPTY AND THE LOW/OUT OF GAS INDICATOR LIGHT COMES ON, BUT GOES OFF AFTER NEEDLE MOVES FROM THE LOW FUEL GAUGE MARKING. THIS MALFUNCTION OF THE FUEL GAS NEEDLE HAPPENS AT NO SPECIFIC TIME INTERVAL OR SPEED RATE. *TR

DASH LIGHTING PROBLEM ON 2008B KIA SORENTO. WHEN CONTROL KNOB ON TURN SIGNAL SWITCH IS ROTATED FOR NIGHT LIGHTING OF DASH LIGHTS, THE DASH LIGHTS GO OUT, BLOWING A FUSE. POSSIBLE SHORT IS SYSTEM SOMEWHERE. UNABLE TO TRACE AT CANADIAN KIA DEALERSHIP WITHOUT PAYING $90.00/HR FEE WHICH COULD TAKE MANY HOURS. *TR

2008 KIA SORENTO AIRBAG DEPLOYMENT WHILE THE VEHICLE WAS PARKED. 38 Y W/F SITTING IN DRIVER'S SEAT, VEHICLE NOT RUNNING AND NO ONE WAS AROUND VEHICLE. AIRBAG DEPLOYED STRIKING FEMALE ON LEFT SIDE CAUSING INJURY TO ABDOMEN, ARM, SHOULDER AND FACE. ACCORDING TO KIA COMPUTER MALFUNCTION CAUSED PROBLEM. GLAD SHE WAS WAITING ON OTHER SON TO LEAVE CHURCH. KIA'S SOLUTION IS TO REPLACED AIRBAG SYSTEM. VEHICLE STILL UNDER WARRANTY. EVENTS FEMALE SAT IN DRIVER'S SEAT. CONSEQUENCES MODERATE INJURY, DISORIENTED UNABLE TO REMEMBER WHICH CHILD WAS IN THE BACK SEAT SHE WAS TALKING TO AT THE TIME. OFFICIAL MEDICAL VISIT AT URGENT CARE THE NEXT MORNING. X-RAYS AND CAT SCAN. SEVERE CONSEQUENCES COULD HAVE BEEN DEATH IF IT HAPPENED 5-10 MINUTES LATER GOING DOWN ROAD. WHAT HAS BEEN DONE? I HAVE BEEN INFORMED KIA DOES NOT DEAL WITH HYPOTHETICAL SITUATIONS. FAMILY COULD HAVE BEEN JUST ANOTHER NUMBER. *TR

MY 2008 KIA SORENTO LX LOSES POWER & WILL NOT ACCELERATE TO 60MPH. I FEAR DRIVING MY VEHICLE BECAUSE I WAS ALMOST REAR ENDED ON 2 SEPARATE OCCASIONS BY AN 18-WHEELER DIESEL DUE TO THE FACT THE POWER IS LOST UPON ACCELERATION ATTEMPTS. IN ADDITION TO THE LOSS OF POWER, THE CHECK ENGINE & ESC OFF LIGHTS STAY ILLUMINATED. LIKE MANY OF THE OTHER COMPLAINTS, I HAVE TRIED TURNING MY ENGINE OFF & WAITING 10 MINUTES BEFORE RESTARTING THE ENGINE TO SEE IF THAT CLEARS THE STATUS OF THE LIGHTS BUT HAD LIMITED SUCCESS. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP AT LEAST 3 TIMES, WHILE UNDER WARRANTY, FOR RESOLUTION. THE DEALERSHIP HAS ADVISED THAT CERTAIN SENSORS HAVE BEEN REPLACED AS WELL AS THE GAS PEDAL BUT YET EITHER HAS RESOLVED THE ISSUE. THE DEALERSHIP EVEN WANTED TO CHARGE ME $2800 FOR ONE TRIP & $1800 ON THE NEXT. THIS WAS TOTALLY UNACCEPTABLE & CORPORATE WAS CONTACTED IMMEDIATELY. I AM CURRENTLY WAITING ON A RESPONSE FROM THEM. THE BRAKES ON THIS VEHICLE AS WELL HAVE BEEN AN ISSUE & ARE ANOTHER REASON FOR WHY I FEAR FOR THE SAFETY OF ME & MY PASSENGERS WHEN THIS VEHICLE IS DRIVEN. *TR

MY CAR WILL ROCK BACK AND FORTH VIOLENTLY WHILE DRIVING. NOTICE IT MORE AT HIGHER SPEEDS, SEEMS TO HAPPEN WHEN I TAKE MY FOOT OFF THE GAS PEDAL. IT'S PROGRESSIVELY GETTING WORSE AND I'M TERRIFIED OF HAVING A WRECK. HAVE TRIED NEW TIRES, TIRE ROTATIONS, ALIGNMENTS ETC.. I'VE BEEN TOLD IT MAY BE THE DIFFERENTIAL. *TR

TL* THE CONTACT OWNS A 2008 KIA SORRENTO. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, FOLLOWED BY A COMPLETE LOSS OF ENGINE POWER. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE ENGINE RESTARTED AND THE VEHICLE RESUMED OPERATION. THE VEHICLE WAS IN THE PROCESS OF BEING DIAGNOSED BY AN AUTHORIZED DEALER AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 12,000.

I HAVE A 2008 KIA SORENTO WITH JUST OVER 34,000 MILES ON IT AND AM ON MY SECOND EXPERIENCE WITH THE ESC OFF PROBLEM. THE FIRST TIME WAS JULY 2010, CAR WAS TAKEN TO A DEALERSHIP AND THEY REPLACED THE SENSOR AND CAR WORKED FINE UNTIL THIS PAST MONDAY. I STARTED MY CAR TO WARM IT UP AND AFTER 10 MINUTES I RETURNED TO THE CAR TO LEAVE AND NOTICED THAT THE ESC OFF LIGHT WAS ON AS WELL AS THE CHECK ENGINE LIGHT. AS PREVIOUS EXPERIENCE HAS SHOWN ME, THE ESC OFF LIGHT IS DANGEROUS AS THE CAR LOSES POWER. I TURNED THE CAR OFF, THEN ON, BUT THE LIGHTS WERE STILL ON. I GOT A RIDE TO WORK THAT DAY, BUT MY DAD WENT OVER TO LOOK AT THE CAR. THE ESC OFF LIGHT WENT OFF FOR HIM AND SO DID THE CHECK ENGINE, HE DROVE IT AROUND WITH NO PROBLEM. NOW THIS MORNING I STARTED IT TO WARM IT UP, NO LIGHTS CAME ON. I GOT IN TO LEAVE AND WHEN I REACHED THE END OF MY ROAD AT THE STOP SIGN, BOTH LIGHTS CAME ON AGAIN. I TURNED THE CAR OFF, THEN ON AND THE ESC OFF WENT OFF, BUT THE CHECK ENGINE IS STILL ON. THIS PROBLEM WILL STILL HAPPEN EVERY NOW AND THEN. THIS PROBLEM HAS HAPPEND MORE THAN A DOZEN TIMES AND IT DOSN'T MATTER WHAT SPEED I'M DRIVING IT WILL HAPPEN WHEN DRIVING SLOW OR FAST. LOSS OF POWER IS DANGEROUS WHEN THERE IS NOWHERE TO PULL OVER. I HAVE BEEN ON SEVERAL WEBSITED WHERE OTHERS HAVE HAD THE SAME PROBLEM. I HAVE ALSO BEEN TOLD THAT I NEED TO HAVE THE ACCELERATOR SENSOR REPLACED, NOT THE ESC SENSOR. IN JULY 2010 THE ESC SENSOR WAS REPLACED AND THE PROBLEM OCCURED AGAIN THE FOLLOWING JAN. 2011. *TT

TL* THE CONTACT OWNS A 2008 KIA SORRENTO. SHE STATED WHILE DRIVING AT 70 MPH, THE CHECK ENGINE AND ESC WARNING LIGHTS ILLUMINATED. THE VEHICLE THEN INDEPENDENTLY DECELERATED TO SPEEDS OF 5 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THAT THE THROTTLE PEDAL WAS DAMAGED. THE THROTTLE PEDAL WAS REPLACED. THE FAILURE RECURRED WITHIN ONE MONTH. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS CONTACTED AND SHE WAS ADVISED THAT THE PARTS WERE ON BACK ORDER DUE TO THE DEMAND FOR THE PARTICULAR PART. THE FAILURE AND CURRENT MILEAGE WAS 33,000.

2008 KIA SORENTO LOSES POWER. ESC LIGHT ILLUMINATES AS WELL AS CHECK ENGINE LIGHT. VEHICLE WILL NOT ACCELERATE TO MORE THAN ABOUT 40-45 MPH. IF I PULL OVER TO A STOP AND TURN THE ENGINE OFF AND THEN RESTART THE ENGINE THE PROBLEM SOMETIMES RESOLVES ITSELF. SOMETIMES I FIND THE FUEL CAP IS LOOSE AND WITHOUT TURNING THE ENGINE OFF I TIGHTEN THE CAP AND THIS RESOLVES THE PROBLEM. I BOUGHT THIS VEHICLE IN JUNE 2009. IT WAS USED WITH ABOUT 12,000 MILES ON IT. THE FIRST TIME THIS HAPPENED MY SON HAD IT ON A TRIP AND HE CALLED IN A PANIC WHILE DRIVING IN A LARGE CITY WITH HEAVY TRAFFIC. THAT WAS IN THE SUMMER OF 2010. THE PROBLEM WAS RESOLVED BY TIGHTENING THE FUEL CAP AS HE TOLD ME HE HAD JUST FILLED IT WITH FUEL. DURING THE SUMMER OF 2011 THE PROBLEM HAS BECOME MUCH MORE FREQUENT, NEARLY A WEEKLY EVENT FOR EITHER MY WIFE OR ME. THANKFULLY WE LIVE IN A SMALLER CITY WHERE TRAFFIC IS LIGHTER AND IT IS EASY TO PULL OFF ON A SIDE STREET TO DO THE "SHUTDOWN/RESTART" PROCEDURE. *TR

ESC OFF LIGHT COMES ON, SUDDEN LOSS OF ACCELERATION, HEAD LIGHTS CONSTANTLY NEEDING TO BE CHANGED. MIDDLE SEAT BELT IN BACK MALFUNCTIONS BY NOT UNLOCKING AT TIMES. *TR

DRIVING 75 MPH ON HIGHWAY THE ESC OFF LIGHT LUMINATED AND CHECK ENGINE LIGHT CAME ON. CAR LOST ACCELERATION AND POWER (WENT FROM 75 MPH TO 10 MPH INSTANTLY ON HWY). KIA REPLACED THE TPS SENSOR AND UPDATED ECM MODULE. ONE YEAR LATER SAME EVENT HAPPENED REPEATEDLY. DEALER WILL NOT FIX EVEN WITH TECH BULLETIN. TRIED TO CONTACT KIA MOTORS WITH NO RETURN RESPONSE. AT THE CURRENT TIME THE VEHICLE WILL NOT ACCELERATE. FASTEST IT WILL GO IS 45MPH EVEN WITH ACCELERATION PEDAL PUSHED ALL THE WAY DOWN. WHEN YOU TRY TO PULL OUT OR ACCELERATE THE VECHICLE LOOSES POWER. RANDOMLY THE CHECK ENGINE AND "ESC OFF" LIGHT WILL GO OFF AND CAR WILL ACCELERATE BUT ONCE OVER 65MPH WILL LOSE ALL POWER HAS ALMOSTED CAUSED SEVERAL WRECKS THAT WOULD HAVE CAUSED AN ACCIDENT FROM BEHIND. THE LACK OF POWER IS DANGEROUS BUT NOT AS DANGEROUS AS THE VEHICLE LOSING POWER ON THE HIGHWAY OR WHILE TRYING TO PULL OUT FROM A COMPLETE STOP. VEHICLE HAS LOST POWER IN INTERSECTION NEARLY CAUSING SIDE WRECK. SEARCHED ON INTERNET AND TPS SEEMS TO BE COMMON PROBLEM

I HAVE A 2008 KIA SORENTO I HAVE HAD 6 SERVICE ISSUES WITH THE CHECK ENGINE LIGHT AND ESC COMING ON. KIA DEALERSHIP HAS REPLACED GAS PEDAL X2, THROTTLE SENSORY ASSY, TIGHTENED CONNECTIONS, CLEARED CODES, APPLIED STABULANT, TIGHTENED PINS, RESET CODES, CLEARED FAULTS, CLEANED GROUND STATION AND NUMEROUS OTHER THINGS. I ONLY HAVE THESE ISSUES WITH THE CAR IN THE WARMER MONTHS (MAY-AUGUST)? IT LOSES POWER AND WON'T ACCELERATE. *JS

TL* THE CONTACT OWNS A 2008 KIA SORRENTO. THE VEHICLE EXHIBITED ABNORMAL HESITATION WHEN ACCELERATING FROM A COMPLETE STOP AND WOULD ONLY ACCELERATE AT A VERY LOW SPEED. AFTER SHUTTING THE VEHICLE OFF AND ALLOWING IT TO SIT FOR A FEW HOURS, THE VEHICLE WOULD OPERATE AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE UPGRADES WERE MADE TO THE COMPUTER SYSTEM. THE FAILURE SINCE RECURRED APPROXIMATELY 3 TIMES. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR FURTHER REPAIRS OR DIAGNOSIS. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 25,000.

AFTER BEING PARKED WITH VEHICLE OFF, TURNED VEHICLE ON AND VEHICLE WOULD ONLY ACCELERATE AT A VERY SLOW SPEED, MAYBE 5 MPH. TRIED TO SWITCH IT TO MANUAL SHIFT BUT IT WOULD NOT REGISTER. TURNED VEHICLE OFF FOR A FEW MINUTES AND TURNED IT BACK ON AND IT WAS BACK TO NORMAL. THIS HAS HAPPENED AT LEAST THREE TIMES A MONTH SINCE AND HAS NOT DONE IT ONCE FOR THE DEALER TO FIGURE OUT THE PROBLEM. THEY ALWAYS ACT LIKE I AM INSANE AND DON'T KNOW WHAT I AM TALKING ABOUT. VEHICLE IS NOW OVER 60,000 MILES AND THE DEALERS COULD CARE LESS ABOUT MY ISSUE. IT IS SO IMMENSELY FRUSTRATING. *TR

INTERIOR LIGHTS HAVE NOT WORKED FOR YEARS. THE LIGHT ON CEILING OF CAR IS SWITCHED TO OFF BECAUSE THE INTERIOR LIGHTS DO NOT GO OUT WHEN YOU SHUT ALL OF THE DOORS

WE HAVE A 2008 SORENTO, PURCHASED IN MARCH 2009 (NEW). APPROXIMATELY A YEAR AND A HALF AGO, ONLY APPROX 15,000MILES, WE HAD OUR FIRST INCIDENT THAT THE ESC OFF LIGHT AND CHECK ENGINE LIGHT ILLUMINATED ON THE DASH, AT THE SAME TIME, POWER WAS SIGNIFICANTLY DECREASED TO THE ENGINE. THANKFULLY, I WAS DRIVING IN MY NEIGHBORHOOD AND NOT ON THE HIGHWAY. I TURNED THE CAR OFF AND BACK ON AND THE ESC OFF LIGHT WAS NOW OFF, BUT THE CHECK ENGINE LIGHT REMAINED ON FOR THE REST OF THE DAY. WE DIDN'T THINK MUCH OF IT UNTIL IT HAPPENED AGAIN, ABOUT 2-3 WEEKS LATER. THIS TIME WE TOOK IT TO THE SERVICE DEPARTMENT. THEY INSISTED THAT THEY DIDN'T KNOW WHAT CAUSED IT AND THAT THERE WAS NO RECORD IN THE "COMPUTER" OF THE CHECK ENGINE LIGHT BEING ON. WE WERE BASICALLY DISMISSED BECAUSE THEY COULD NOT EVEN TELL THAT IT HAPPENED. THE THIRD TIME IT HAPPENED I WAS ON MY WAY TO WORK, TURNING ONTO THE ENTRANCE RAMP OF I-95, I LOST POWER AND COULD NOT ACCELERATE TO MERGE ONTO THE HIGHWAY. I WAS FURIOUS AND FRIGHTENED OF THE POSSIBLE DANGER OF THE SITUATION, AND CALLED TO MAKE A SERVICE APPOINTMENT, THIS WAS THE 2ND TIME, WHICH BY THE TIME WE GOT THERE EVERYTHING WAS BACK TO "NORMAL" AND NO RECORD IN THE COMPUTER. I HAD PRINTED OUT RESEARCH FOR MY HUSBAND TO TAKE WITH HIM TO SHOW THEM THAT OTHER PEOPLE HAVE HAD THIS PROBLEM AND THAT THE TCM WAS REPLACED, HOWEVER THEY DISMISSED HIM AND DID SOMETHING ELSE. IT WAS FINE FOR A WHILE, THEN HAPPENED AGAIN (APPROX DEC. 2010) WHEN MY HUSBAND WAS DRIVING DOWN I-95, WE LOST POWER WHILE GOING 65 MPH AND THE ESC AND CHECK ENGINE LIGHT ON. THIS TIME, MY DAD (WHO USED TO BE A SERVICE MANAGER) WAS AVAILABLE AND WENT TO THE DEALERSHIP AND HAD A STERN CONVERSATION WITH THE SERVICE MANAGER EXPRESSING HIS CONCERN FOR OUR SAFETY. THEY SUPPOSEDLY FIXED THE PROBLEM, I'M NOT SURE WHAT THEY DID, AND IT HAS BEEN FINE FOR THE PAST 6 MONTHS, UNTIL THE PAST 2 WEEKS, THE SAME PROBLEM HAS OCCURRED TWICE. WE ALSO HAD THE PASSENGER AIRBAG OFF WHEN I AM SITTING IN THE SEAT AS WELL. *TR

TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THE PASSENGER'S FRONTAL AIR BAG WARNING LIGHT INDICATING THE AIR BAG WAS INOPERABLE, CONTINUOUSLY ILLUMINATES ON THE DASHBOARD . THE DEALER AND MANUFACTURER WERE BOTH CONTACTED AND ADVISED THEY WERE AWARE OF THE FAILURE BUT WOULD NOT PROVIDE A REMEDY FOR THE FAILURE. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF A CRASH, THE PASSENGER'S FRONTAL AIR BAG WOULD NOT DEPLOY. THE FAILURE AND CURRENT MILEAGES WERE 10,000. THE CONSUMER STATED THE AIR BAG OFF LIGHT WOULD STAY ON WHEN THE PASSENGER SEAT WAS OCCUPIED. UPDATED EVOQ 12/03/10.*JB

ON A TRIP FROM BILOXI, MS TO FORT MYERS, FL- APPROXIMATELY 800 MILES ALL 4 TIRES ON A "NEW" (13,000 MILES) KIA SORENTO FAILED. AFTER SEVERAL HUNDRED MILES OF THE TRIP THE CAR BEGAN TO SHAKE VIOLENTLY AND LUCKILY WAS KEPT UNDER CONTROL. A TOWTRUCK HAD TO BE CALLED AND THE CAR TOWED TO TWO CITIES BEFORE A DEALERSHIP COULD BE FOUND TO "FIX" THE CAR. THIS MEANT AN OVERNIGHT STAY. THE SERVICE DEPT PROBABLY DIDN'T UNDERSTAND WHAT HAPPENED! THEY PUT 2 NEW TIRES ON, INSPECTED OTHERS AND ALIGNED THE CAR- COSTLY SERVICE CALL + 2 NEW TIRES. BACK TO THE TRIP AND SEVERAL MORE HUNDRED MILES AND AGAIN VIOLENT SHAKING. ANOTHER TIRE WAS FALLING APART! SAME THING ANOTHER TOW, OVER NIGHT STAY, DEALER, ANOTHER TIRE. BOTH DEALERS SAID THEY WOULD SEND TIRES BACK TO KUMHO FOR EXAMINATION. WE COULD NOT BELIEVE, BUT OUTSIDE TAMPA AT 10:30 AT NIGHT-VIOLENT SHAKING. CHANGED THE TIRE ON THE SIDE OF THE ROAD IN THE DARK. THANK GOD, NO ONE HURT. HAD TO ORDER A NEW TIRE FROM SEARS IN FORT MYERS FOR THIS ONE. I NOW HAVE MIS-MATCHED TIRES ON MY NEW VEHICLE- HAD TO BUY NEW TIRES 30,000 MILES BEFORE I SHOULD OF HAD TO- HAD A FAMILY MEMBERS LIFE IN DANGER, HAVE TO WORRY ABOUT DAMAGE DONE FROM ALL THE VIOLENT SHAKING, WAS SERVICE WORK DONE CORRECTLY, DO I STILL NEED AN ALIGNMENT-- IT TOOK OVER 48 GRUELING, NERVE-RACKING HOURS FOR AN 11 HOUR TRIP- WITH A LOT OF EXTRA EXPENSES. KUMHO DOES NOT WANT TO MAKE US "WHOLE" ON THIS FIASCO (WE ARE HAPPY THOUGH THAT IT IS NOT A TRAGEDY). BY "WHOLE" WE MEAN REIMBURSE US FOR WHAT WAS SPENT ON THIS "MESS". THEY DON'T SEEM CONCERNED THIS IS A SAFETY ISSUE. WE HOPE THIS DOES NOT HAPPEN TO SOMEONE ELSE WITH WORSE RESULTS. YOU WILL NOT BELIEVE WHAT THE TIRE WE HAVE KEPT LOOKS LIKE. THE AIR PRESSURE SENSORS NEVER SHOWED LOSS OF AIR AND THE LAST TIRE WHEN BROUGHT TO SEARS STILL HAD AIR IN IT. TREAD IS COMING OFF OF THE TIRE AND THE STEEL BELTS ARE FRAYED. PLEASE CONTACT US SO WE CAN SEND YOU PICTURES OF THE TIRE. THANK YOU FOR YOUR QUICK RESPONSE. *TR

BOUGHT THE VEHICLE BRAND NEW AND NOTICED YOU HAVE TO DEPRESS THE BRAKE PEDAL ALL THE WAY DOWN IN ORDER FOR THE VEHICLE TO SLOW DOWN AND STOP. SPOKE TO THE DEALERSHIP AND THEY SAID ALL KIA SORENTO MODELS ARE LIKE THIS, YOU HAVE TO PRESS HARD DOWN ON THE BRAKE PEDAL FOR VEHICLE TO SLOW DOWN AND FINALLY STOP AND IT TAKES A WHILE FOR IT TO RESPOND. HAVING OWNED SEVERAL VEHICLES AND DRIVING FOR 15 YEARS, I KNEW SOMETHING WAS WRONG WITH THE VEHICLE BRAKING SYSTEM BUT I JUST DEALT WITH IT ACCEPTING THE ANSWER THAT KIA SORENTO BRAKES WERE NOT GOING TO BE AS GOOD AS OTHER BRAND BRAKES (HONDA, TOYOTA, MAZDA). I TOOK THE VEHICLE IN FOR REGULAR MAINTENANCE AND ALWAYS ASKED THE ENGINEERS IF THEY COULD DO SOMETHING ABOUT THE BRAKES AND HOW LONG IT TAKES TO BRAKE (BRAKING DISTANCE). I FELT UNSAFE DRIVING THIS VEHICLE AND ULTIMATELY SOLD AFTER REPLACE BRAKES AND SHOE PADS. THE PASSENGER AIRBAG LIGHT WAS ALSO FAULTY WHEN AN ADULT WOULD BE SITTING THERE AND IT WAS NOT WORKING. THERE WAS ALSO A CHECK ENGINE LIGHT THAT WOULD RANDOMLY COME ON AS WELL AS THE TPMS (TIRE PRESSURE MONITORING SYSTEM). I TOOK IT TO THE MECHANICS AND KIA DEALERSHIP AND THEY WOULD JUST TURN OFF THE LIGHTS BUT COULDN'T EXPLAIN A REASON FOR THESE TURNING ON AS THE VEHICLE TIRES AND ENGINE WERE OK. I CANNOT UNDERSTAND WHY THE BRAKING SYSTEM WAS ALLOWED TO PASS ON THIS VEHICLE WHEN IT WAS NOT ABLE TO STOP AT HIGHWAY SPEEDS IN A ACCEPTABLE TIME. I HOPE KIA ISSUES A RECALL ON 2008 KIA SORENTO LX MODELS TO REPLACE OR FIX THE BRAKING ISSUES BECAUSE IT IS VERY DANGEROUS TO BE DRIVING ON THE ROAD AND NOT BEING ABLE TO BRAKE PROPERLY. *TR

PASSENGER AIRBAG LIGHT COMES ON WITH A PASSENGER IN THE SEAT AND SAYS THAT AIR BAG IS TURNED OFF. WIFE WEIGHTS 160 AND IS A FULL SIZE ADULT. KIA SAYS SHE IS NOT SITTING IN THE SEAT RIGHT, I HAVE HAD IT IN TO THE DEAL TWICE NOW FOR THIS SAME PROBLEM. THEY KNOW THEY HAVE A PROBLEM AND ARE AVOIDING IT. IT IA A KIA SORENTO. *TR

"PASSENGER AIRBAG OFF" LIGHT REMAINS ON WHEN ADULT PASSENGERS OVER 108 LB SIT IN SEAT. NO AIRBAG FAILURE LIGHT INDICATED. HAD DEALER REP INSPECT AND DO CALIBRATION TO OCS IN LATE AUG. HOWEVER, THE FAULT STILL HAPPENS ABOUT 1OUT OF 10 TIMES. *TR

TL* THE CONTACT OWNS A 2008 KIA SORENTO. THE PASSENGER FRONT AIR BAG MISCLASSIFIED A SMALL ADULT AS A CHILD. AS A CONSEQUENCE IN A SITUATION THAT WARRANTS, THE AIR BAGS MAY FAIL TO DEPLOY. THE DEALER WAS CONTACTED AND A TECHNICIAN COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. HOWEVER HE SPECULATED THAT THE SEATS WOULD HAVE TO BE POSITIONED FAR AWAY FROM THE AIR BAG IN ORDER TO BE OPERATIVE. THE FAILURE MILEAGE WAS 3,000. THE CURRENT MILEAGE WAS 6,900.

I HAVE A 2008 KIA SORENTO. THE LOW HEADLIGHTS MAKE A CIRCLE IN FRONT OF MY CAR. THE HEADLIGHTS ILLUMINATE THE STREET AND I CAN SEE THE CIRCUMFERENCE. BEYOND THE LIGHT, IT IS PURE DARKNESS. IS THERE A RECALL ON THE HEADLIGHT RANGE? *TR

TL*THE CONTACT OWNS A 2008 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED EVEN WHEN SOMEONE WAS SEATED IN THE PASSENGER SEAT. THE DEALER REPLACED THE SEAT CUSHION THREE TIMES BUT THE FAILURE CONTINUED. THE DEALER SCANNED THE SENSOR BUT THE FAILURE CONTINUED. THE CONTACT ALSO STATED THAT THE TIRE PRESSURE MONITORING SYSTEM LIGHT ALSO ILLUMINATED. THE DEALER CLEARED THE MEMORY AND THE LIGHT TURNED OFF FOR TWO MONTHS BUT ILLUMINATED AGAIN. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 45,000. UPDATED 5/2/11 *CN THE CONSUMER STATED HE HAS BEEN TO THE DEALER NUMEROUS TIMES, BUT THE AIR BAG LIGHT CONTINUES TO ILLUMINATE. UPDATED 05/11/11

2008 KIA SERENTO TPMS LIGHT COMES AND OFF CAME ON THE SECOND DAY I OWNED THE CAR COMES ON FOR A DAY THEN OFF FOR A DAY GIVE OR TAKE A COUPLE OF DAYS TOOK IT TO DEALER WAS CLEAR THEN COULDN'T FIND NOTHING CAME BACK ON JUST BEFORE ARRIVING AT HOME THE SAME DAY TOOK IT BACK AFTER A COUPLE OF DAYS THEY SAID IT WAS THE SENSOR IN THE LEFT REAR TIRE HAD TO ORDER PART AFTER ABOUT TWO WEEKS TOOK IT BACK TO HAVE SENSOR REPLACED WAS NOT CHANGED THEY SAID THEY WOULD CONTACT THE MANUFACTURER AFTER RE-TESTING IT FOR THE PROBLEM IM STILL WAITING THATS NOW BEEN 1 MONTH. *TR

THE PASSENGER AIR BAG LIGHT WILL NOT GO OFF. I HAVE TAKEN IT INTO THE DEALERSHIP 2 TIMES AND THEY SAID THEY HAVE FIXED THE SENSOR. IT STILL IS NOT FIXED. I HAVE SEEN ON A FEW FORUMS (IE. EDMUNDS.COM) THAT IT HAS BEEN AN ISSUE AND IT IS NOT GETTING RESOLVED. I AM CONCERNED FOR MY PASSENGERS SAFETY. *TR

TL*THE CONTACT OWNS A 2008 KIA SORENTO. THE PASSENGER FRONT AIR BAG SENSOR MISCLASSIFIED A SMALL STATURE ADULT AS A CHILD. THE CONTACT IS AWARE OF THE SAFETY RISK IN THE EVENT OF A CRASH, THE AIR BAG MAY FAIL TO DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER, AND A TECHNICIAN CONCLUDED THAT SINCE THE PASSENGER WEIGHED ONLY 130 LBS, SHE WAS NOT LARGE ENOUGH FOR THE SENSOR TO DETECT HER WEIGHT. THE FAILURE MILEAGE WAS 380 AND THE CURRENT MILEAGE WAS 3,200.

TL*THE CONTACT OWNS A 2008 KIA SORENTO. WHENEVER AN OCCUPANT IS SEATED IN THE PASSENGER SEAT, THE AIR BAG LIGHT ILLUMINATES, WHICH INDICATES THAT IT IS NOT ENGAGED NOR WORKING PROPERLY. THE FAILURE WAS NOTICED WHILE DRIVING AT ANY SPEED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER ON TWO OCCASIONS. THE FIRST TIME, THE MECHANIC STATED THAT OTHER CONSUMERS WERE EXPERIENCING THE SAME FAILURE. THE CONTACT WAS INFORMED THAT MOVEMENT IN THE SEAT WILL USUALLY ENGAGE THE AIR BAGS. THE DEALER DID NOT OFFER A REMEDY AT THAT TIME. A WEEK LATER, THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY STATED THAT IT WAS UNSAFE TO SIT IN THE VEHICLE. THE AIR BAG LIGHT WILL DIM ONCE THE VEHICLE HAS BEEN RESTARTED A FEW TIMES. THE SERVICE MANAGER CALLED AND STATED THAT A RECALL WAS ISSUED FOR THIS FAILURE. THE NHTSA CAMPAIGN ID NUMBER WAS UNABLE TO BE LOCATED. THE CURRENT AND FAILURE MILEAGES WERE 150. UPDATED 06/10/09. *JB

SINCE WE PURCHASED OUR 2008 KIA SORENTO IN MARCH 2009, THERE HAS BEEN A PROBLEM WITH THE PASSENGER SEAT WHERE WHEN I AM SITTING THERE AND THE "PASSENGER AIRBAG OFF" LIGHT IS ILLUMINATED. I AM 150 POUNDS, AND MOVED MYSELF AROUND IN THE SEAT, WEIGHT CENTERED, SITTING PROPERLY. AT THE SAME TIME WE HAVE BEEN FIGHTING THE ISSUE OF THE ESC OFF AND CHECK ENGINE LIGHT AS WELL, SO THE 3 TIMES THE VEHICLE HAS BEEN TO SERVICE FOR THE ESC OFF PROBLEM, WE ALSO TOLD THEM ABOUT THE PASSENGER AIRBAG OFF. MY HUSBAND IS THE ONE WHO TOOK THE VEHICLE AND THE FIRST TIME THEY TOLD HIM THAT I WAS NOT POSITIONED IN THE SEAT PROPERLY. THE SECOND TIME THE VEHICLE WENT TO THE SERVICE DEPT, IT WAS AFTER I BASICALLY YELLED AT THEM ON THE PHONE AND TOLD THEM TO RIP OUT THE SEAT IF THEY HAD TO IN ORDER TO FIX IT. AGAIN, MY HUSBAND TOOK IT, THEY SAID THAT "THE AIRBAG WILL DEPLOY, BUT IT MIGHT BE SLOW." I KNEW THIS WAS INCORRECT. I KNOW THE WAY IT WORKS AND IF THE SENSOR IS NOT WORKING PROPERLY AND IT SAYS THE AIRBAG IS OFF, IT WILL NOT DEPLOY. THE THIRD TIME IT WENT TO SERVICE FOR THE ESC OFF LIGHT PROBLEM, MY FATHER WENT AND HAD A STERN CONVERSATION WITH THE SERVICE MANAGER AND ADVISED HIM THAT HE WAS A SERVICE MANAGER AND THAT HE KNOWS THAT IT IS HIS RESPONSIBILITY TO FIND OUT THE CAUSE OF THE PROBLEM AND FIX IT, ESPECIALLY BEING THE CAR IS UNDER WARRANTY AND THAT THIS IS A SAFETY ISSUE. THEY SUPPOSEDLY FIXED THE ISSUE, I'M NOT SURE WHAT THEY DID, BUT WE HAVE ONLY HAD THE PROBLEM AGAIN ONCE IN THE PAST 6 MONTHS, AS OPPOSED TO TWICE A WEEK FOR OVER A YEAR. I HAVE FILED A SEPARATE COMPLAINT REGARDING THE ESC OFF AND CHECK ENGINE LIGHT. *TR

INTERMITTENT DISPLAY ON DASH "PASSENGER AIR BAG OFF'" WHILE PASSENGER IS SEATED AND BELTED INTO PASSENGER SEAT. SEVERAL DOCUMENTED SERVICE APPOINTMENTS WITH DEALER HAVE FAILED TO ELIMINATE PROBLEM. *TW

I BOUGHT MY 2008 KIA SORENTO 11/11/2008. IN MARCH 2009, I STARTED TO NOTICE A COMPRESSION TYPE NOISE AND IT OCCURS EVERY 3-5 SECONDS. THE KIA DEALERSHIP HAS HAD THIS VEHICLE SEVERAL TIMES, BUT CAN'T FIGURE OUT THE ISSUE. THIS IS AN ONGOING AND STILL CURRENT ISSUE. IT'S VERY INCONVENIENT TO TAKE MY VEHICLE TO THE DEALERSHIP EVERY OTHER WEEK JUST TO HEAR THAT THEY CAN'T FIGURE OUT THE ISSUE. THE KIA DEALERSHIP CAN NOT TELL ME IF IT A SAFETY ISSUE. IF THE DEALERSHIP SERVICE TECH'S CAN'T FIGURE OUT THE PROBLEM, THEN HOW DO I KNOW IF MY FAMILY IS SAFE IN THIS VEHICLE? *TR

PASSENGER AIRBAG LIGHT WILL NOT TURN OFF WHEN PASSENGER SITS IN SEAT. MEANING THE AIRBAGS WILL NOT DEPLOY IF AN ACCIDENT OCCURS. THIS HAS BEEN HAPPENING INTERMITTENTLY SINCE DECEMBER 2008, THE FIRST DOCUMENTED TIME WAS JANUARY 2009, AND HAS BEEN DOCUMENTED FIVE TIMES. THE ONLY ATTEMPT TO REPAIR WAS TO UPDATE THE COMPUTER CHIP, WHICH DID NOT WORK. WE HAVE BEEN TOLD BY THE DEALER THAT THEY WILL NOT REPAIR THIS PROBLEM, WHICH TO ME IS A MAJOR SAFETY ISSUE. *TR

WE PURCHASED A 2008 KIA SORENTO FROM KIA OF BRADLEY, ILLINOIS, LAST NOVEMBER. THE FRONT PASSENGER AIR BAG LIGHT SIGNALS THAT THE AIR BAG IS OFF, EVEN THOUGH SOMEBODY IS SITTING IN THE SEAT. AS I UNDERSTAND IT, THEN, THAT IF YOU WERE IN A FRONT END ACCIDENT AND THE LIGHT IS STATING THE AIR BAG IS OFF, IT WILL NOT DEPLOY. WE HAVE COMPLAINED NUMEROUS TIMES TO KIA OF BRADLEY, TALKED WITH THE REGIONAL MANGER, AND HIS BOSS AND THEIR STAND IS THAT MY WIFE IS SITTING WRONG IN THE SEAT. I DON'T BUY THIS. THERE WAS A RECALL, WE TOOK IT IN TO BE FIXED, THAT DID NOT HELP. ALSO, THE FRONT PASSENGER SEAT WAS REPLACED AND THAT DID NOT HELP EITHER. THEY DID ALL THIS WORK BUT CONTINUE TO MAINTAIN THAT MY WIFE IS SITTING IN THE SEAT INCORRECTLY. *TR

I HAVE A 2008 KIA SORENTO THAT HAS HAD THE FRONT ROTORS REPLACED THREE TIMES DUE TO WARPING. I AM ABOUT TO REPLACE THEM FOR THE FOURTH TIME AT 79,000 MILES. I BELIEVE THAT THE BRAKES ON THIS SUV ARE INADEQUATE FOR THIS VEHICLE. KIA HAS INFORMED ME THAT SINCE THE SUV IS OUT OF WARRANTY IT DOES NOT FEEL IT HAS ANY RESPONSIBILITY. I BELIEVE THAT SINCE THIS ROTOR WARPING PROBLEM HAS HAPPENED SO MANY TIMES THAT IT IS A DESIGN ISSUE WITH THE BRAKES AND SHOULD BE COVERED BY A RECALL. I HOPE ENOUGH CONSUMERS? COMPLAIN SO THAT THE NTSB DOES AN INVESTIGATION. *TT

TL*THE CONTACT OWNS 2008 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT OCCASIONALLY FAILED TO INDICATE THAT A PASSENGER WAS SEATED IN THE FRONT SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE MANUFACTURER WOULD NOT REPLACE THE COMPUTER BECAUSE IT WAS A SMARTS SYSTEM. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 62,000.

FROM THE FIRST DAY I PURCHASED MY VEHICLE, I'VE NOTICED A PROBLEM WITH THE HEADLIGHTS VISIBILITY. WHEN DRIVING, THE HEADLAMPS ARE NOT AIMED OR FOCUSED TO SEE MORE THAN TWO CAR LENGTHS IN FRONT OF THE VEHICLE. I WENT BACK TO KIA AND HAD THEM CHECK IT OUT. THEY SAID THE LIGHTS WERE ADJUSTED AS FAR UP AS THE STATE ALLOWS. I CONTACTED KIA CUSTOMER SERVICE AND THEY CLAIM THEY HAVEN'T HAD ANY COMPLAINTS. THE VISIBILITY WITH THE HEADLIGHTS IS TERRIBLE. THE HEADLIGHTS ARE NOT ADJUSTED HIGH ENOUGH TO SEE WHEN NIGHT DRIVING. YOU CAN ONLY SEE TWO CAR LENGTHS IN FRONT OF YOU AND IF DEPENDING ON THE TERRAIN OF THE ROAD OR IF THERE IS NO OTHER AREA LIGHTING, I.E. STREET LIGHTS, STORE LIGHTS OR OTHER COMMERCIAL LIGHTING, THE AREA BEYOND TWO CAR LENGTHS IS COMPLETELY BLACK.. THE VISIBILITY IS HORRIBLE AND UNSAFE. IT'S AT THE POINT, THAT WE'RE AFRAID TO DRIVE THE CAR AT NIGHT. *TR