2015 Kia Sorento Complaint Log

KIA DEALERSHIP ROTATED TIRES. REAR DRIVER SIDE TIRE FLEW OFF VEHICLE WITHIN 2 BLOCKS OF DEALERSHIP SERVICE DEPARTMENT. ALL LUGS MISSING. EXTENSIVE DAMAGE TO REAR END DEALERSHIP CLAIMS ALL LUG NUTS WERE PROPERLY ATTACHED AND THE ATTACHMENT WAS WITNESSED BY 2 TECHNICIANS. IF THIS IS TRUE THE WHEELS CAN FLY OFF OF THIS VEHICLE AT ANY TIME. I WANT THEM TO VIDEO ALL FUTURE WHEEL SERVICE AND RECALL ALL PREVIOUS WORK. THEY COULD KILL SOMEONE.

The headlights are very dim on my 2015 Kia Sorento, when compared to other vehicles. They only illuminate about 10 feet in front of the car. They need to be replaced with a stronger bulb as it is dangerous driving at night.

I HAVE THE KUMHO CRUGEN PREMIUM KL33 235 60 R18 TIRES. THEY CAME WITH THE KIA SORENTO. I WAS DRIVING DOWN THE FREEWAY AND THE CAR STARTED SHAKING AND I PULLED OVER TO SEE THE TIRE WITH ONLY 16 THOUSAND MILES ON THEM WITH THE SIDEWALL CUT THROUGH AROUND THE WHOLE TIRE, THREAD SEPERATION. I TOOK THE TIRE TO THE DEALER WHERE I BOUGHT THE CAR AND THEY COULD NOT FIND ANY BRUISE OR CUT THAT WOULD CAUSE IT TO BLOW OUT. THEY SENT IT TO KUMHO FOR WARANTEE EVALUATION.

Severe paint chipping on the hood of car and roof. Causing rust to build by windshield. Kia refuses to fix the issue

SOOO MANY COMPLAINTS OF KIA DOORS NOT OPENING FROM THE INSIDE. KIA IS NOT ISSUING A VOLUNTARY RECALL OF THIS. THEY SHOULD ASAP! AS SOON AS SOMEONE'S CAR CATCHES FIRE AND THEY CAN'T GET THE DOORS OPEN, THERE WILL BE SERIOUS LAWSUITS. IF YOU ARE UNDER WARRANTY WHEN THIS HAPPENS, YOU ARE GOOD TO GO. BUT ONE BY ONE, THE DOORS STOP WORKING....AND IF OUT OF WARRANTY, DEALERS WANT $400+ PER DOOR LOCK. IT WOULD BEHOOVE KIA TO FIX THESE ASAP BEFORE SOME CHILD GETS TRAPPED INSIDE. GO TO CARGURUS.COM AND YOU WILL SEE ALL THE COMPLAINTS.

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS PUSHED INTO A TELEPHONE POLE ON THE PASSENGER SIDE. NONE OF THE AIR BAGS DEPLOYED, BUT THE VEHICLE WAS FILLED WITH A VERY STRONG SMELL COMING FROM THE AIR BAGS. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED A MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS TOWED TO AN AUTO BODY YARD THAT WAS ASSOCIATED WITH THE LOCAL DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHEN THE AIR CONDITIONER OR HEATER WAS ACTIVATED, AN ABNORMAL ODOR EMITTED FROM THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE CONTACT WAS INFORMED THAT A DEODORIZER WAS SPRAYED INTO THE VENTS, BUT THE VEHICLE WAS UNABLE TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

The contact owns a 2015 Kia Sorento. The contact stated that while driving at various speeds the headlights were dim and failed to produce adequate lighting. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 16,000.

My car first off is a LEMON Kia has dragged me along from the beginning. My engine was replaced due to a smoke fire no flames they have yet to take blame for it and had my car for a month in the shop and wouldn't tell me anything they still don't admit it was a car fire but I know it was I had witnesses trying to pull me out of the vehicle which I had towed to kia. Before that happened I took it in twice letting them know I had shortage problems with my lights turning off and bulbs going out over and over with the headlights it happen one time at night at a speed of 70mph they told me to change the blub that was the problem treated me like I was crazy I've been pulled over for one headlight and officers told me to sue and trade or turn in my vehicle it was a lemon. I knew nothing about lemon laws until it was to late and Kia knew exactly what to say to keep me at bay for almost two years now I'm still having issues and no carlot will take it as a trade due to fire hazard issues and they don't want the risk and I have 4 recalls on this year. It was the worst year for kids. I bought this SUV new planning to take trips I have yet to take one trip with my family because we're afraid . Kia could have taken it back and gave us a year newer to make our troubles go away but instead have avoided the situation and drag it out as my fault my vehicle has lost value and if resold all the things will pull up and I don't feel safe selling this to another family so I am stuck I paid $35,000 for this vehicle they should have taken it back now the airbag light is on doesn't go off it's a recall I found out so another safety hazards I have a newborn baby I'm due in September I can't risk anymore time with what this vehicle has been said to do last week in Oregon just the city next to me the same year kia caught fire I have the pictures thank goodness no one got hurt it was a horrible scene. I have leaking of some sort that has damaged my driveway and I have low oil all the time

My vehicle's headlights are dim and do not light the roadway properly, even when they are turned to the bright setting. I am unable to drive it at night or during rainy weather. I have paid hundreds of dollars for replacement bulbs, trying to get the lights adjusted, and for refurbishing the covers. It is available for inspection at any time. With me being unable to see the road at night, it endangers myself and my passengers when driving. This can also result in a danger to other people or property if my vehicle fails to illuminate for me to see them until I am too close to stop/avoid an accident. I have been told by two dealerships that this issue is common with my vehicle and they have not been provided a fix. They have informed me that everyone complains about it, because the headlights tilt in a way that prevents them from lighting the roadway properly. I have been stopped by police officers in the past for my lights appearing to be "wonky" and not lighting the roadway. There are no warning lamps or messages. The issue has been ongoing since it was purchased new in 2015. Unfortunately, I have yet to find a solution.

BACK PASSENGER SOOR ONLY OPENS UNDER EXTREME PULLING ON HANDLE OR PUSHING FROM INSIDE HARD...THE INSIDE FRAME COMES LOOSE AND THEN WE BANK IT BACK IN PLACE WITH ONES FIST....NEXT TIME ,,,,IT STICKS AGAIN!! VEHICLE PARKED OF COURSE.

The contact owns a 2015 Kia Sorento. The contact stated from the time the vehicle was purchased, it would make an abnormal popping sound when started and while driving. There were no warning lights illuminated. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the failure had been reoccurring and the check engine warning light illuminated while driving. The vehicle was taken back to the dealer several times and the dealer diagnosed that the oil and the transmission needed to be replaced, and advised the contact that he would be responsible for the cost of the repair since the warranty had expired. The contact stated that the vehicle was repaired however, the failure persisted. The vehicle was then taken to Kia of Streetsboro (835 Classic Dr, Streetsboro, OH 44241) who diagnosed that the transmission and the steering wheel had failed. The contact stated that the vehicle was not repaired. The contact received a recall notification for NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) however, the dealer informed the contact that they were not aware of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised that the VIN did not exist. A case was opened and closed. The approximate failure mileage was 300. Parts distribution disconnect.

HEAD LIGHTS TOO DIMMED/I HAVE TO USE HIGH LIGHTS OFTEN DURING MY DRIVING./HAPPENS DURING THE NIGHT. IT HAS HAPPENS ANY TIME I USE THE CAR AT NIGHT. I HOPE HIS CAN CHANGE. NOT SAFE FOR DRIVING AT NIGHT.

DRIVING ON MILD SUMMER DAY (~70). LIGHTLY-PACKED CARTOP CARRIER AFFIXED PROPERLY/SAFELY TO KIA CROSSBARS (INSTALLED BY KIA). DRIVING ON INTERSTATE HIGHWAY WITH "PASSING LANE" TRAFFIC (ABOUT 75MPH). RUNNING AC AT ABOUT 70 INSIDE, WITH ALL WINDOWS UP. PANORAMIC SUNROOF CLOSED, WITH INNER SOFT SUNSHADE ALSO CLOSED. ABOUT THREE HOURS INTO FIVE HOUR DRIVE. SUDDENLY, WITHOUT ANY VISUAL WARNING (E.G., ROCK, SHARD), WE HEAR AN *EXPLOSION* SOUND FROM ABOVE, ALONG WITH THE SOUND OF GLASS CLANGING EVERYWHERE AND THE RUSH OF HIGHWAY AIR. I QUICKLY SWITCH MY HAZARDS ON, DECELERATE, AND PULL OFF THE ROAD AS QUICKLY AS I CAN. I NOTICED THAT NO NEIGHBORING VEHICLES AS MUCH AS FLINCHED DURING THE INCIDENT, NOR DID ANYONE STOP ... AS IF NOTHING APPEARED TO HAVE HAPPENED EXTERNALLY FROM THEIR POINT OF VIEW. WHEN WE GOT OUT TO INVESTIGATE, WE SAW THAT THE FRONT MAJOR PANE OF THE PANORAMIC SUNROOF HAD COMPLETELY SHATTERED CENTER-OUT, PROBABLY ABOUT 2SQFT OF GLASS MISSING. NOTABLY, SEVERAL EDGES AROUND THE NEWLY-FORMED HOLE WERE UPTURNED. THOSE ARE ALL THE DETAILS I CAN REMEMBER. MY VERY STRONG BELIEF IS THAT THE SUNROOF EXPLODED WITHOUT ANY EXTERNAL DEBRIS INVOLVED. THE POSITION OF THE CARTOP CARRIER RELATIVE TO THE HOLE, MY VEHICLE'S POSITION RELATIVE TO OTHER CARS/TRUCKS (NOT TERRIBLY CLOSE), THE FACT THAT I SAW NO OBJECT HURTLING TOWARD THE VEHICLE PRIOR TO THE INCIDENT, THE FACT THAT NO OBJECT WAS FOUND IN BETWEEN THE ROOF AND THE INNER SUNSHADE, THE FACT THAT NO OTHER CARS/TRUCKS BEHIND ME REACTED ... ALL THE SIGNS POINT TO SOMETHING SIMPLY BEING WRONG WITH THE VEHICLE.

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE ENTERING THE VEHICLE, THE CONTACT'S FOOT INADVERTENTLY STRUCK THE FRONT DRIVER SEAT RAIL WHICH WAS MOVED BACKWARDS. AS A RESULT, THE CONTACT SUSTAINED A LACERATION ON ONE OF THE TOES AND REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS TURNING INTO A PARKING SPACE IN A PARKING GARAGE WITH MY FOOT JUST BARLEY ON THE BRAKE WHENTHE CAR ACCELERATED VERY FAST AND CAUSE ME TO HIT A CONCRET WALL. I TRIED TO STOP IT BUT IT DIDN'T STOP UNTIL IT HIT THE WALL KNOCKING ME ALMOST OUT OF THE PARKING SPACE. THIS HAS NEVER HAPPEN BEFORE SINCE I HAVE HAD THE CAR.

HAD OIL LIGHT GO ON WHEN I WOULD TAKE OFF FROM A STOP BUT WOULD TURN OFF WHEN I STOP. I CALLED THE DEALER AND TOOK IT IN AND WAS TOLD THAT THE OIL FILTER WAS PUT IN WRONG. THE DEALER PUT A NEW ONE ON AND DID ALL THE TEST TO MAKE SURE IT WAS WORKING PROPER. NINE DAY LATER I HAD A OIL LEAK AND CALLED THE SAME DEALER AND WAS TOLD TO COME BACK IN. THE SERVICE MANAGER THEN TOLD ME THE BECAUSE SOMEONE ELSE HAD DONE OTHER OIL CHANGES ON THE CAR I WOULD HAVE TO PAY FOR ANY REPAIRS IF THE OTHER PLACE WOULD NOT. WHEN I ASKED ABOUT THE PART BEING UNDER WARRANTY THE SERVICE MANAGER TOLD ME THAT THIS PART WAS NOT UNDER WARRANTY. THE SERVICE ALSO TOLD ME THAT EVEN IF THE DEALER DID THE OIL CHANGE AFTER THE FIRST ONE THAT KIA WOULD NOT WARRANTY IT. SO NOW I WILL GET A BILL OVER 900 DOLLARS AND STILL NOT KNOW IF I HAVE A ENGINE THAT WILL WORK .

THE SUV HAS BEEN HAVING WHITE SMOKE COMING FROM TAILPIPE AND THE CAR HAS BEEN PULLING. IT MAKES UGLY NOISE WHEN WE TRY TO ACCELERATE ON THE FREEWAY AND PULLS. THE OIL LIGHT ISN'T COMING ON TO TELL US WHEN THE OIL IS LOW EVEN IF IT'S NOT TIME FOR A PIL CHANGE. WE SEEM TO NOTICE THAT THE CAR IS BURNING OIL MORE FREQUENTLY THAN A NORMAL VEHICLE. ALSO NOTICE SLUDGE WHEN WE CHECK THE OIL EVEN IF WE HAD JUST HAD A OIL CHANGE IT SEEMS TO COME BACK. THE DEALER KEEPS TELLING ME THERE IS NOTHING WRONG WITH IT. THEY TELL ME THEY CAN'T FIND ANYTHING WRONG.

TIRE PRESSURE SENSOR DID NOT LIGHT UP AT ANY TIME WHILE DRIVING ON 95 IN RUSH HOUR MORNING TRAFFIC FOREWARNING ME OF ANY PROBLEM WITH MY FRONT RIGHT PASSENGER SIDE TIRE WHICH TIRE SOMEHOW IMMEDIATELY COMPLETELY DEFLATED WHILE DRIVING. I IMMEDIATELY PULLED OVER TO THE RIGHT SIDE OF ROAD AND CALLED FOR ROAD SIDE ASSISTANCE. THE TIRE PRESSURE SENSOR DID NIGHT LIGHT UP UNTIL THE TOW TRUCK DRIVER REMOVED THE FLAT TIRE FROM MY VEHICLE. WHEN VEHICLE WAS TAKE TO MCCAFFERTY IN LANGHORNE, SERVICE MANAGER ADVISED ME THAT I SHOULD HAVE HAD THE TIRE CHECKED OUT AS SOON AS THE TIRE PRESSURE SENSOR LIT UP AND IT WOULD HAVE AVOIDED COMPLETE DEFLATION. THE TIRE PRESSURE SENSOR DID NOT ILLUMINATE AT ANY TIME UNTIL THE FLAT TIRE WAS REMOVED FROM THE VEHICLE. A REPLACEMENT TIRE WILL NOW COST ME $ 159.00. *TR

KIA SORENTO LESS THEN 5000 MILES WATER AROUND VIN NUMBER ON DASH ALSO LEAKING INTO THE FLOOR. DEALER TRIED TO SAY BUILD OF LEAVES AROUND WINDSHIELD IS THE CAUSE. IF THAT IS THE CAUSE THEN THERE IS A DESIGN PROBLEM WITH THESE CARS. I BELIEVE THEY ARE SAYING THAT DUE TO THEY CAN'T NOT FIND OUT WHERE THE PROBLEM IS. ALSO WHEN CAR SITS OVER NIGHT AND IT HAS RAIN THE BRAKES SCRUB LIKE THEY RUSTED OVERNIGHT. BOTH OF THESE PROBLEMS WERE TURNED INTO THE SERVICE DEPARTMENT WITH OUT NO DETERMINATION AS TO WHY THEY ARE DOING THIS. ALSO THE SERVICE DEPARTMENT TRYING TO MAKE UP REASONS FOR THEIR OWN INEPT WORK. *TR

TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE STRUCK THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER STATED THAT THE FRONT BUMPER WAS BEING HELD IN PLACE BY WIRE AND HOT GLUE. THE FRONT BUMPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE ISSUE WAS BETWEEN THE CONTACT AND THE DEALER. THE FAILURE MILEAGE WAS 7,000.

WHEN USING THE COOLING SEAT OPTION IT DOES NOT WORK ON THE PASSENGER SIDE. WHEN WE TOOK IT IN FOR SERVICE WE WERE INFORMED ' THAT IS AS GOOD AS IT GETS'. WE WERE TOLD THAT THE AIR BAG SENSOR BLOCKS OVER 50% OF THE HOLES IN THE SEAT. THEY ONLY WAY TO FIX WOULD BE TO REMOVE THE AIR BAG SENSOR AND THAT IS AGAINST FEDERAL REGULATIONS. WE CAN FEEL NO COOLING WHAT SO EVER ON THAT SIDE. *TR

TL* THE CONTACT RENTED A 2015 KIA SORENTO. WHILE DRIVING AT APPROXIMATELY 35 MPH OVER RAILROAD TRACKS, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO THE POST OF A BILLBOARD. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A VERTEBRAE, NECK, AND BACK INJURIES AND HEAD TRAUMAS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.....UPDATED 06/21/17 *BF UPDATED 9/11/2017*CN

I AM A SHORT ADULT. BECAUSE THE FRONT PASSENGER SEAT DOES NOT ADJUST UP OR DOWN, I NEED TO PUT A PILLOW BETWEEN ME AND THE SEAT TO RAISE ME HIGHER. WHEN I DO THIS, THE AIR BAG WILL NOT ENGAGE.

THIS KIA WAS RENTED FROM ENTERPRISE DUE TO MY CAR BEING IN THE SHOP. I FOUND STEERING PROBLEMS WITH THIS CAR AS WITH THE BRAKING SYSTEM ALREADY WHICH I FOUND ODD AS THIS IS SUPPOSEDLY A BRAND NEW VEHICLE. NOT ONLY THAT IT RACES INTERMITTENTLY SOMETIMES MORE THAN 10 MILES OR SO & AT OTHER IT SLOWS DOWN EVEN THOUGH THE GAS PEDAL IS BEING PRESSED ON. ON DECEMBER 1, 2014 I WAS DRIVING HOME AFTER VISITING A FRIEND WHO WAS RETURNING TO OHIO FOR COLLEGE. FOLLOWING THE ROAD, I HAD TO CROSS SOME RAILROAD TRACKS TO AS I WAS VEERING SLIGHTLY LEFT. THIS KIA STEERING LOCKED & ACCELERATED TO APPROXIMATELY 40 OR SO MILES, WENT OFF THE RAILROAD TRACKS & HIT THE MENTAL POSTS HOLDING A BILLBOARD. I WAS NOT DRINKING AT ALL & WAS WEARING MY SEATBELT. AIRBAGS DID NOT DEPLOY & DUE TO SEATBELT, MY BACK IS BROKEN & RECEIVED MAJOR LACERATIONS TO MY RIGHT EYE & FACE. I WAS TRANSPORTED TO 2 TRAUMA UNITS. THIS KIA SORENTO HAS HAD STEERING & POWER PROBLEMS SINCE 2013 AND UNFORTUNATE FOR ME, I THOUGHT THESE ISSUES WERE FIXED & REDESIGNED. *TR....UPDATED 06/21/17 *BF UPDATED 9/8/2017*CN

HOW CAN NHTSA GIVE A 5-STAR SAFETY RATING TO A 2015 KIA SORRENTO BASED ON A 2013 CRASH TEST DONE ON THIS MODEL VEHICLE WHEN THERE IS OBVIOUS A PROBLEM WITH THIS VEHICLE IN THE 2014/2015 KIA SORRENTO MODELS. SINCE 2014, THERE HAS BEEN AT LEAST 2 SERIOUS INJURIES AND OTHER COMPLAINTS DUE TO THIS DEFECT AND ITS NON-DEPLOYENT OF AIRBAGS, ETC. (PLEASE LOOK AT THE PHOTOS, VIDEO & SMALL OVERLAY CRASH REPORT AT HTTP://WWW.IIHS.ORG/IIHS/RATINGS/VEHICLE/V/KIA/SORENTO-4-DOOR-SUV/2015)..THE MANUFACTIURER WAS WELL AWARE OF THIS SINCE THEY REDESIGNED THE 2016 MODEL. THIS DEFECT SHOULD BE MADE PUBLIC FOR ALL VEHICLES AFFECTED WITH THESE ISSUES WHICH SHOULD REPAIRED OR RECALLED TO AVOID FURTHER RISK OF SERIOUS INJURIES AND/OR LOSS OF LIFE. IT IS COMPLETELY WRONGFUL, HARMFUL AND NEGLIGENT OF NHTSA TO GIVE AN "5-STAR SAFETY RATING" ON A LATER MODEL VEHICLE BASED ON AN OUTDATED TEST & WITHOUT FULLY AND APPROPRIATEL TESTING; RENDERING FALSE MISREPRESENTATION TO THE VEHICLE SHOPPER.....UPDATED 06/21/17 *BF *JS

(AMENDMENTS TO ODI#S: 10668775 & 10663356 - UPDATE) ON 12/01/2014, I WAS IN A 2015 KIA SORENTO LX (ENTERPRISE INSURANCE RENTAL) TRAVELING ON CRABB RIVER ROAD, (A CITY STREET) SUGARLAND, TEXAS. I FULLY STOPPED AT THE TRAFFIC LIGHTS BECAUSE IT WAS RED. ONCE LIGHTS TURNED GREEN, I PUT THE VEHICLE IN MOTION BY STEPPING ON THE GAS PEDAL TO ACCELERATE BUT THE CAR FELT REALLY SLUGGISH SO I GAVE IT MORE GAS IN ORDER TO GAIN ENOUGH SPEED AS I WAS ABOUT TO GO OVER SOME RAILROAD TRACKS (APPROX. 55+ MPH) WHICH WERE ON A ROAD THAT WAS ON AN INCLINE. RIGHT AS THE CAR REACHED THE TRACKS, THE ENGINE STALLED, THE STEERING WHEEL LOCKED AND I LOST ALL CONTROL OF THE VEHICLE AND IT DOVE INTO A DITCH; PLOWED DIRECTLY INTO A STEEL BILLBOARD POLE WHICH WAS CEMENTED INTO THE GROUND BECAUSE THE BRAKES BECAME UNRESPONSIVE. THERE WERE NO WARNING LIGHTS ON THE DASH PRIOR TO THE CRASH. EVEN THOUGH I WAS FULLY BUCKLED, THE SEATBELT DID NOT PREVENT MY HEAD FROM VIOLENTLY HITTING THE WINDSHIELD AND BOUNCING OFF THE STEERING WHEEL SINCE NONE OF THE 8 AIRBAGS DEPLOYED. I SUFFERED NEAR FATAL INJURIES INCLUDING A BROKEN BACK (L2 FRACTURE), SPINAL CORD, HEAD, EYE, CHIN, JAWS, NECK AND HIP; BROKEN TEETH, PERMANENT DISFIGURATION (18 STITCHES), SOME VISION & HEARING LOSS FROM NERVE DAMAGE AND PTSD, MENTAL ANGUISH, CHRONIC MIGRAINES, EXTREME STRESS, TERRIBLE RECURRING NIGHTMARES, ETC. I'M A 5'2" WOMAN AND MY CHEST WAS PINNED TO THE STEERING WHEEL UPON THE IMPACT WITH THE POLE AND THE FIRE DEPT. HAD TO FREE ME AND LIFT ME UP TO THE EMTS. I WAS TRANSPORTED TO THE ER OF A HOSPITAL BY AMBULANCE AND LATER TRANSFERRED TO THE TRAUMA UNIT OF MEMORIAL HERMANN HOSPITAL DUE TO THE SEVERITY OF MY INJURIES.

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE EXPERIENCED A POWER LOSS AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALTERNATOR AND IT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 1,980.

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT THE HEADLIGHTS ON/OFF SENSOR FAILED TO ILLUMINATE DURING NIGHT HOURS. THE CONTACT ALSO STATED THAT THE HEADLIGHT SENSOR FAILED TO POWER OFF THE HEADLIGHTS OFF DURING THE DAY. THE CONTACT HAD TO POWER OFF THE HEADLIGHTS MANUALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC REPLACED THE HEADLIGHT SENSOR, BUT THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 800.

I PURCHASED A NEW 2015 KIA SORENTO MAY 17, 2014. AS I WAS DRIVING DOWN THE ROAD LAST NIGHT AT APPROXIMATELY 45MPH, SUDDENLY THE CAR JERKED AROUND, SOUNDED LIKE I DOWNSHIFTED (ALTHOUGH IT'S AN AUTOMATIC) AND I GOT THE DIAGNOSTIC MESSAGE OF THE "ENGINE CONTROL SYSTEM- POSSIBLE ENGINE CONDITION" IT TOLD ME TO TAKE IT TO THE DEALERSHIP FOR SERVICE IMMEDIATELY. THEY SAID TODAY THAT THEY HAD TO ORDER A NEW THROTTLE BODY ASSEMBLY AND IT WAS TOO DANGEROUS FOR ME TO DRIVE. NOT SURE IF ANYONE ELSE HAS HAD THESE PROBLEMS YET BUT IT SHOULDN'T BE HAPPENING IN A BRAND NEW CAR! *TR

THIS CAR IS VERY HARD TO STEER! IT WANDERS LEFT AND RIGHT, I CONSTANTLY HAVE TO KEEP MAKING CORRECTIONS. IT WILL NOT GO STRAIGHT. IT IS DANGEROUS! I CAN NOT MAKE IT GO STRAIGHT. DRIVING IT REQUIRES CONTINUOUS CORRECTIONS, WHEN YOU DO TRY TO CORRECT THE STEERING OVER CORRECTS AND YOU GO DRIFT THE OTHER DIRECTION. IT IS VERY FATIGUING ! THE ELECTRONIC STEERING DOES NOT WORK! ON MY FIRST CALL TO THE DEALERSHIP THEY TOLD ME TO PUT IT IN "SPORT" MODE. THIS DID NOTHING. I SEE THAT OTHERS HAVE BEEN TOLD THIS SO KIA KNOWS THAT IT DOES NOT WORK AND THIS IS THEIR FIX ? THIS HAPPENS AT ALL SPEEDS. EVEN TURNING CORNERS REQUIRES MAKING CORRECTIONS BECAUSE IT WILL OVER TURN. *TR

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE WENT INTO "SAFE MODE" AND DECELERATED TO 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.

HIGH PRESSURE FUEL LINE FITTINGS DETERMINED TO BE DEFECTIVE AND NOT FITTING CORRECTLY. LINE(S) BECAME DETACHED CAUSING NEAR CATASTROPHIC FUEL SPILL IN CROWDED PARKING LOT. *TR

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE SURGED FORWARD AT APPROXIMATELY 40 MPH WITHOUT WARNING. THE FAILURE RECURRED ON THREE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LINKAGE NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 10/24/14*CN THE CONSUMER STATED THE CAUSE OF THE FAILURE WAS THE DRIVING WITH BOTH FEET. THE FAILURE HAD NOT RECURRED. UPDATED 4/16/2015 *JS

TL ' THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT WAS FLAGGED BY ANOTHER MOTORIST AND NOTICED FUEL LEAKING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THERE WAS A LEAK AT THE FUEL PUMP INLET. THE FUEL PUMP WAS CLEANED AND RE-ATTACHED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,744. JCC

OUR 2015 KIA SORENTO LX WITH TOURING PACKAGE WAS PARKED IN OUR DRIVEWAY WHEN THE TAILGATE WINDOW EXPLODED AND SHATTERED ALL OVER THE DRIVEWAY. FORTUNATELY NO ONE WAS IN OR NEXT TO IT AT THE TIME. VEHICLE IS BACK AT FUCILLA KIA DEALERSHIP FOR REPAIR. IT IS ONLY ONE WEEK SINCE WE PICKED UP THE BRAND NEW CAR AND IT IS ALREADY IN THE SHOP FOR REPAIR...NOT A GOOD OMEN AND WE ARE NOT HAPPY. *TR

I WAS DRIVING MY NEW KIA SORENTO ON A TWO LANE ROAD. WHILE DRIVING IN A PASSING ZONE GOING 50-55 MPH, I ATTEMPTED TO PASS A TRUCK. MY RIGHT HAND BUMPED THE GEAR SHIFT TO THE LEFT (AT THAT TIME I HAD NO IDEA THAT BY SLIGHTLY BUMPING THE GEAR SHIFT THE VEHICLE WENT FROM AUTOMATIC TO MANUAL...THERE IS ALSO A BOOT OVER THE GEAR SHIFT THAT PREVENTS VISUAL CONFIRMATION THAT THE VEHICLE IS IN A DIFFERENT MODE ). WHILE ATTEMPTING TO PASS THE TRUCK, MY VEHICLE WOULD NOT ACCELERATE PAST 55-60 FOR APPROXIMATELY 11 SECONDS. I NARROWLY MISSED A HEAD ON COLLISION WITH ANOTHER VEHICLE. AFTER UNDERSTANDING THAT THE GEAR SHIFT WAS BUMPED INTO A MANUAL POSITION, I HAVE TRIED CHANGING MY VEHICLE FROM AUTOMATIC TO MANUAL AT MANY DIFFERENT SPEEDS THEN ATTEMPTING TO ACCELERATE. SOMETIMES THE VEHICLE WILL ACCELERATE AND OTHER TIMES ACCELERATION WON'T OCCUR FOR 11 SECONDS. I HAVE TRIED SIMILAR MANEUVERS IN CADILLAC SUVS, VOLVO SUVS, AND A SUBARU SUV AND THERE WAS NO ACCELERATION DELAY REGARDLESS OF SPEED. I FEEL THIS IS A SETUP FOR A DEADLY SITUATION. *TR