2017 Kia Sorento Complaint Log

WHITE SMOKE IN EXHAUST AND LOUD GRIND WHEN COLD START. PAINT IS PEELING IN THE BACK

WHILE THE VEHICLE IS IN MOTION A RED WARNING LIGHT APPEARS IN THE SHAPE OF A STEERING WHEEL AND THE STEERING BECOMES VERY STIFF. THIS HAPPENS INTERMITTENTLY AFTER PUTTING IT TO GEAR AND DRIVING FORWARD OR BACKING OUT AND IT HAS ALSO HAPPENED WHILE HIGHWAY DRIVING. LUCKILY THESE INCIDENTS HAVE HAPPENED WHILE DRIVING STRAIGHT AND OCCURS FOR A SHORT DURATION. IT IS CONCERNING FROM A SAFETY STANDPOINT. I BROUGHT IT IN TO A KIA DEALERSHIP AND IT HAS SOMETHING TO DO WITH THE ELECTRONICS IN THE STEERING COLUMN. THEY HAVE NO RECALL LISTED AND IT IS VERY EXPENSIVE TO REPLACE OUTSIDE THE 50K BASIC MILEAGE WARRANTY WHICH OURS IS SINCE WE TEND TO PUT A LOT OF HIGHWAY MILES ON OUR VEHICLE. IT ISN'T TOO MUCH OVER THOUGH AND WE TAKE VERY GOOD CARE OF IT. I WOULD FIND IT VERY HARD TO BELIEVE IT THAT IS CAUSED FROM WEAR AND TEAR BUT MORE LIKELY TO BE A MANUFACTURER DEFECT.

POWER STEERING WENT OUT. RADIO TURNS ON AND OFF GOING DOWN THE ROAD. HEADLIGHTS TURN OFF AND ON BY THEMSELF. BATTERY IS NOW DEAD. CAR WILL NOT RUN. TRANSMISSION LIGHT CAME ON ALL IN ONE DAY..I'VE HAD THIS VEHICLE FOR 4 TO 5 MONTHS

IF LIGHTS ARE IN AUTOMATIC THEY WILL SHUT OFF IN THE PITCH BLACK AND YOU HAVE TO TURN THEM ON WITH THE SWITCH. THIS COULD CAUSE A MAJOR ACCIDENT

ENGINE LIGHT IS ON TRY TO DRIVE IT'S STOPPING AND IT'S A KNOCKING NOISE COMING FROM ENGINE

The steering wheel seems to get stuck with prolonged straightforward driving such as highway trips. When attempting to make slight correction in steering the steering wheel seems to stick requiring increased force to move the steering wheel which results in over correction. Power steering malfunction, it is available for inspection upon request. Potential steering problem resulting in crash. No. Problem described to dealer service center, no problems found upon routine service screening. No.

THE STEERING ON MY SORENTO EX FEELS 'STICKY' AND UNSAFE. WHENEVER DRIVING, WHETHER IN THE CITY, ON THE HIGHWAY, OR IN A NEIGHBORHOOD, IT FEELS AS THOUGH THE STEERING WHEEL IS CONSTANTLY GETTING STUCK FOR HALF OF A SECOND AND NEEDS CONSISTENT READJUSTMENT. THE PROBLEM IS ESPECIALLY EVIDENT WHEN DRIVING AROUND A TURN, BUT IT IS VERY NOTICEABLE EVEN WHILE DRIVING ON A STRAIGHT ROAD OR HIGHWAY.

WHILE DRIVING AT NIGHT, AND ALSO WHEN STARTING CAR AT NIGHT. I LEAVE MY LIGHTS ON AUTO. LATELY MY LIGHTS HAVE BEEN TURNING OFF, WHILE DRIVING ON BACK ROADS AND ON INTERSTATE. I HAVE TO TRN LIGHT SWITCH TO OFF THEN TURN TO ON.

HEADLIGHTS INITIALLY WERE JUST FLICKERING ON OCCASION NOW HEADLIGHTS ARE TURNING OFF WHILE DRIVING. SOMETIMES THEY GO BACK ON AND SOMETIMES THEY DON'T. WARNING ⚠️ COMES ON AND DASH DISPLAY ALSO INDICATES A HEADLAMP ISSUE. SOMETIMES TURNING THEM ON AND OFF HELPS.BEEN GRADUALLY GETTING WORSE. NOW ALL LIGHTS WILL NOT TURN ON INCLUDING BRIGHTS. HORN ALSO NOT WORKING. HAS HAPPENED MULTIPLE TIMES AT NIGHT ON BUSY CITY STREETS.

RIGHT SIDE PASSENGER SEAT HAS NOT WARNING/SOUND TO REMIND PASSENGER TO FASTEN SEAT BELT. SPOKE WITH DEALER AFTER PURCHASE AND WAS TOLD THE VEHICLE I PURCHASED ONLY HAS A REMINDER SOUND FOR DRIVER SIDE ONLY. DOES NOT SEEM TO COINCIDE WITH REQUIREMENTS FOR SEAT BELT NOTIFICATION.

WAS DRIVING DOWN THE STREET ENGINE STARTED TO MAKE LOUD NOISE AND STALLED COASTED TO A PARKING LOT. NOTICED SMOKE GOT OUT TO FIND THE ENGINE ENGULFED IN FLAMES.

When steering the vehicle at speeds between 40 and 70 mph the steering will feel sticky or get a notch feel to it. When making minor adjustments to the wheel to keep the vehicle going straight there will be resistance, then when enough force has been applied it will move. This sudden movement of the wheel causes the vehicle to over steer on the direction the steering wheel was being moved. This can result in an overcompensation the other direction. Although these are small movements the driving experience is unsettling for the driver, and for others around. The dealership is aware of the issue, confirmed it, and applied a software fix to the vehicle per KIA TSB 060 Rev 5. This has made the issue intermittent at best, instead of correcting it. Upon my second visit the dealership they reset the vehicle computer and I believe applied the software again. Upon testing they could not recreate the issue. On the third visit they were not able to recreate the issue yet again. After every visit I could feel the vehicle exhibiting the problem on the drive home - it's is a 2.5 hour drive to the dealership. The vehicle currently has less than 20K and this issue has been occurring since about 8K miles on the odometer. There has been no indicators or trouble codes, only the driving experience. The first occurrence was during the winter and more pronounced. The sticky feeling and the way that affected my steering on icy roads was somewhat scary. KIA's TSB states if the vehicle fails the recommended course is replacement of steering components. After multiple visits I have found a serious reluctance for them to do anything more than software fixes. I simply want a safe vehicle to transport my loved ones in.

VEHICLE WAS STATIONARY PARKED IN DRIVEWAY. REAR LIFT GATE WAS ACTIVATED BY OWNER WITH KEY FOB. GRANDCHILD RAN UNDER THE LIFT GATE. OWNER PULLED CHILD FROM REAR LIFT. GATE BRUSHED CHILD'S BACK AND CONTINUED TO CLOSE . OWNER THEN PLACED SEVERAL INAMINATE OBJECTS UNDER REAR OF CAR PROTRUDING FROM CARGO HOLD AND ENGAGED THE LIFT GATE. GATE CLOSED EACH TIME UNRESTRICTED TRAPPING THE OBJECT. CALLED KIA REPORTED PROBLEM.

TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE WOULD NOT START. THE CONTACT JUMP STARTED THE VEHICLE AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACE THE BATTERY HOWEVER, THE FAILURE PERSISTED. THE CONTACT HAD THE VEHICLE TOWED TO LOCAL DEALER BILL BRYAN KIA (9039 US-441, LEESBURG, FL 34788) AND WAS ADVISED TO NOT TO LEAVE THE KEY IN THE VEHICLE TO PREVENT FUTURE FAILURES. THE VEHICLE WAS RETURNED HOWEVER, THE FAILURE PERSISTED. AFTER FIVE DAYS, THE CONTACT HAD THE VEHICLE TOWED BACK TO THE SAME DEALER TO BE REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,744.

HEADLIGHT KEEP BLOWING

OVER THE LAST SEVERAL MONTHS, MY ENGINE HAD BEEN BURNING OIL EXCESSIVELY. I HAD TO ADD 5 QUARTS OF OIL EVERY 1-2 WEEKS. 3 WEEKS AGO, WHILE DRIVING ON THE HIGHWAY, MY CAR BEGAN TO SLOW, THE LIGHTS ON MY DASH WERE BLINKING AND THE CAR WAS NOT ACCELERATING. WHEN I WAS IN A SAFE AREA, I ATTEMPTED TO RESTART THE CAR AND IT DID NOT START. KIA DIAGNOSED THE CAR WITH WORN BEARING RODS. THE CAR IS 4 YEARS OLD AND HAS 136,000 HIGHWAY MILES.

MY 2017 KIA SORENTO HEADLIGHTS SHUT OFF FOR NO REASON WHEN I AM DRIVING. WHEN THEY ARE IN AUTO MODE THEY WILL TURN OFF FOLLOWED BY A WARNING ON MY SCREEN SAYING THEY HAVE SWITCHED FROM AUTO TO MANUAL. I HAVE TO TURN THE KNOB TO OFF THEN BACK ON. THEY ALSO SHUT OFF IN MANUAL MODE. THIS IS EXTREMELY DANGEROUS AND FRIGHTENING,ESPECIALLY WITH MY TODDLER IN THE BACK SEAT. I AM TOLD A TSB HAS BEEN STARTED AND POSSIBLY A CLASS ACTION LAWSUIT. WHEN WILL KIA DO A RECALL? ONE DEALERSHIP TOLD ME THEY HAVE NO IDEA WHAT IT COULD BE BECAUSE IT HASNT HAPPENED TO THEM, ANOTHER DEALERSHIP SAID THEY HAVE NEVER HEARD OF IT BUT ARE WILLING TO TAKE A LOOK TO SEE IF THEY CAN FIX THIS BUT I WILL HAVE TO PAY. THIS IS NOT RIGHT SINCE THIS IS A KIA DEFECT WITH MULTIPLE COMPLAINTS.

THE PASSENGER SIDE BACK DOOR HANDLE JUST FELL OFF.

Excessive Oil Consumption, internally burning oil. No Smell, just oil gone very quickly even after an oil change. Others have complained about the same issue with the 2017 sorento, Kia is doing nothing about it.

WHEN THE VEHICLE IS DRIVING STRAIGHT THE STEERING WILL FEEL LIKE IT HESITATES SLIGHT MOVEMENTS AND THEN RELEASES CAUSING ME TO OVER STEER. ALMOST LIKE THE ELECTRONIC STEERING IS INTERMITTENT. TO THE POINT WHERE I WILL END UP IN THE OTHER LANE SLIGHTLY AND CONTINUALLY HAVE TO COUNTER STEER THE VEHICLE.

STEERING WHEEL IS HARD TO TURN LEFT / RIGHT, IT FEELS LIKE ITS STUCK AND WILL NOT RELEASE FREE ,THEN YOU HAVE TO PULL IT BACK . ITS SCARES ME ON THE HIGHWAY. I TOOK IT TO THE DEALER AND THEY DIDN'T FIND ANYTHING WRONG. THIS FEELING GOES ON AND OFF

The contact owns a 2017 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to the dealer, who informed the contact that the vehicle needed four new rotors and brake pads. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic, who informed the contact that there was a leak in the engine. The vehicle was not repaired. Additionally, the contact stated that the brake light bulbs had to be replaced every three months. The manufacturer was made aware of the failure. The failure mileage was approximately 28,000.

TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STARTED MAKING AN ABNORMAL SOUND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO DESTINATION KIA (760 CENTRAL AVE, ALBANY, NY 12206) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE TEST DRIVEN TO DETERMINE THE CAUSE OF THE FAILURE. UPON TEST DRIVING THE VEHICLE, THE CONTACT WAS INFORMED THAT THE ENGINE WAS BLOWN AND THAT SHE WAS RESPONSIBLE FOR REPLACING THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

WHILE DYING ON HIGHWAY AT 65 MILES PER HOUR, THE VEHICLE JERKED VIOLENTLY AND WITHOUT WARNING I SAW EVERYTHING ON THE DASHBOARD BEGIN TO SHUT DOWN. I WAS ABLE TO GET OVER TO THE SHOULDER. EVERYTHING CHECKED OUT AND I BEGAN TO DRIVE AGAIN AS IF NOTHING WERE WRONG. A WEEK LATER IT HAPPENED AGAIN. THIS TIME I BARELY LIMPED HOME. VEHICLE HAS 62K MILES.

WHILE IN THE AUTO POSITION AT RANDOM TIMES ALL MY EXTERIOR LIGHT WILL TURN OFF. I DRIVE A LOT FOR MY JOB. THE LAST TIME MY LIGHTS TURNED OUT WAS LAST NIGHT ON THE FREEWAY IN A RURAL AREA COMPLETE BLACK OUT. I QUICKLY TURNED THE SWITCH TO THE OFF POSITION AND THEN BACK TO AUTO. THIS HAS HAPPENED FEW TIME WITH IN THE LAST FEW WEEKS. A FEW MONTHS AFTER I PURCHASED THE CAR, I NOTICED THE TURN SIGNAL WOULD SWITCH TO THE OPPOSITE DIRECTION AFTER I COMPLETED MY TURN. THE TURN SIGNAL SWITCH WOULD BE IN THE NEUTRAL POSITION WHEN THIS OCCURRED. THIS ALSO HAPPENS INTERMITTENTLY, WHILE DRIVING CITY OR HIGHWAY. I CAN NOT TURN IT OFF. I HAVE TO WAIT UNTIL IT STOPS ON ITS OWN, WHICH LUCKILY HAS JUST BEEN THE SAME LENGTH OF TIME AS A LANE CHANGE.

I WAS DRIVING DOWN THE FREEWAY, WHICH WAS WELL PAVED, NO CONSTRUCTION IN THE AREA AND NO SEMI-TRUCKS NEARBY. I WAS IN THE MIDDLE LANE TRAVELING AT 70 MPH, WHEN I HEARD A LOUD EXPLOSION WHICH SOUNDED LIKE A GUN SHOT. THE SOUND WAS SO LOUD, I THOUGHT I WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING AT A HIGH SPEED. FRIGHTENED, I GLANCED AT MY REARVIEW MIRROR AND SEEN MY REAR WINDOW WAS INTACT. THIS IS WHEN I SEEN PIECES OF GLASS FLYING BACK TOWARDS THE CAR BEHIND ME. I FINALLY REALIZED THAT IT WAS MY SUNROOF THAT HAD EXPLODED. I SLOWED DOWN AND MOVED OVER TO THE SLOW LANE. THE DRIVER THAT WAS BEHIND ME, PULLED ALONGSIDE ME IN DISBELIEF AS TO WHAT HAD JUST OCCURRED. AFTER REALIZING I WAS OK, HE CONTINUED ON HIS WAY. I PULLED OFF AN EXIT AND PARKED ON A STREET AND PHOTOGRAPHED THE SHATTERED SUNROOF. IT WAS IN THAT MOMENT I WAS THANKFUL MY WIFE AND KIDS WERE NOT IN THE CAR WITH ME OR THAT I WAS UTILIZING THE SUNROOF. IF THIS WAS THE CASE, THE GLASS COULD HAVE CAUSED SEVERAL INJURIES OR LED TO A MULTIPLE VEHICLE CRASH ON THE FREEWAY DUE TO THE GLASS FALLING DOWN ON TOP OF ME. AFTER TAKING SEVERAL PHOTOGRAPHS, I CALLED MY INSURANCE COMPANY WHO STATED I COULD FILE A CLAIM OR SEE IF THE DEALERSHIP WOULD TAKE CARE OF THE ISSUE. I DROVE TO THE DEALERSHIP I PURCHASED THE VEHICLE AT, AND EXPLAINED THE TRAUMATIC EVENT THAT HAD JUST OCCURRED. THE KIA DEALERSHIP JUST INFORMED ME THERE WAS NOTHING THEY COULD DO AND COMPARED IT TO ME DRIVING OFF THE LOT AND RUNNING OVER A NAIL WITH MY TIRE. THIS RESPONSE WAS VERY FRUSTRATING AND I EXPLAINED TO THEM THIS WAS AN ISSUE THAT IS COMMONLY REPORTED ONLINE. AGAIN, I WAS TOLD THERE WAS NOTHING THEY COULD DO AND FOR ME TO FILE A CLAIM WITH MY INSURANCE. THIS WAS A SCARY SITUATION TO EXPERIENCE AND I WOULD LIKE TO SEE A RECALL OF THIS VEHICLE TO FIX THE ISSUE OR INFORM CONSUMERS BEFORE IT HAPPENS SO IT DOES NOT CAUSE ANY FUTURE INJURIES OR DEATHS.

IN AUTO MODE WHEN DRIVING AT NIGHT THE HEADLIGHTS AND DASHBOARD LIGHTS TURN OFF WITHOUT WARNING.

MY 2017 KIA SORENTO HAS 73,000 MILES AND BEFORE THE LAST OIL CHANGE I OBSERVED THE OIL LIGHT CAME ON. THE KIA DEALER INFORMED ME THAT MY ENGINE IS BURNING OIL AND IT WAS 2 QUARTS LOW ON OIL. I HAVE THE 100,000 MILE WARRANTY ON THE SUV. KIA DEALER SERVICE INFORM ME TO COMEBACK AFTER 1,000 MILES AND THEY WILL CHECK IT AGAIN. THE ENGINE SHOULD NOT BE BURNING OIL AT 73,000 MILES. I GET MY OIL CHANGE EVERY 3,000 MILES.

WHILE DRIVING AT NIGHT I ATTEMPTED TO DIM LIGHTS FOR ONCOMING TRAFFIC WHEN MY LIGHTS WENT COMPLETELY OUT.

WHILE DRIVING ON THE FREEWAY AT APPROX. 70MPH THE SORENTO LOST ALL ENGINE POWER AND SHUT DOWN. NO CHECK ENGINE OR ANY OTHER WARNING LIGHT CAME ON. PRIOR TO THE SHUTDOWN THERE WAS NO PERFORMANCE ISSUE WITH THE SORENTO, OR ANY INDICATION THERE WAS AN ENGINE PROBLEM. DRIVER WAS ABLE TO GET SORENTO TO THE SHOULDER. CAR RESTARTED BUT ONLY FOR 1/4 MILE AND SHUT DOWN AGAIN. COULDN'T BE RESTARTED. KIA SAID NEEDED A FULL ENGINE REPLACEMENT, WOULDN'T HONOR WARRANTY.

TL* THE CONTACT OWNS A 2017 KIA SORENTO. THE CONTACT STATED THAT THE AUTO LIGHT SWITCH FAILED TO TURN OFF THE LIGHTS WHEN THE VEHICLE WAS SHUTOFF. THERE WAS NO WARNING LIGHT. THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT ON ONE OF THE OCCASIONS IT RAINED. THE CONTACT CALLED THE GATEWAY KIA OF NORTH BRUNSWICK NJ DEALER LOCATED AT 720 CAROLIER LN, NORTH BRUNSWICK TOWNSHIP, NJ 08902, AND WAS INFORMED TO TURN THE AUTO SWITCH TO THE OFF POSITION. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE SAME DEALER. THE TECHNICIAN CHECKED THE VEHICLE AND TOLD THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

AT RANDOM TIMES, ALL AT DIFFERENT SPEEDS AND DIFFERENT TIMES OF THE DAY, MY EXTERIOR LIGHTS WILL TURN OFF ON THEIR OWN. I ALWAYS KEEP MY LIGHTS SET TO AUTO. THIS HAS HAPPENED QUITE A FEW TIMES WHILE DRIVING AT NIGHT, WHICH HAS ALMOST CAUSED A FEW ACCIDENTS WHEN I FIND MYSELF IN THE PITCH BLACK, WHEN I WASN'T AROUND ANY STREET LAMPS. SOMETIMES THE LIGHTS WILL COME BACK ON WHEN I SWITCH THE LIGHTS TO OFF AND THEN BACK TO AUTO. BUT NOT ALWAYS.

I HAVE OWNED THE CAR FOR TWO YEARS ON ONE OCCASION WHILE DRIVING THE HEADLIGHTS SHUT OFF I TURNED SWITCH TO OFF THEN BACK TO AUTO AND THE LIGHTS CAME ON. ON TWO OCCASIONS THE LIGHTS WERE ON AFTER THE CAR WAS SHUT OFF, PARKED AND LOCKED PRESSING THE REMOTE LOCK BUTTON SHUT OFF THE LIGHTS. ON ONE OCCASION THE PARKING LIGHTS TURNED ON AT 2AM (NEIGHBOR'S CAMERA PICKED IT UP) PRESSING REMOTE LOCK BUTTON SHUT OFF THE LIGHTS ANOTHER OCCASION I TRIED STARTING THE CAR IN THE MORNING AND THE BATTERY WAS DEAD, I SUSPECT THAT THE LIGHTS TURNED ON AT NIGHT AND DIDN'T SHUT OFF.

WHILE DRIVING (IN MOTION) THE VEHICLE, ON A CITY STREET, I IMMEDIATELY LOST POWER, COASTED TO CURB, TURNED VEHICLE OFF (ALTHOUGH ENGINE WAS NOT RUNNING). SEVERAL ATTEMPTS TO RESTART THE CAR HAVE BEEN TO NO AVAIL. PRIOR TO THIS EVENT, THE VEHICLE APPEARED TO BE WORKING GREAT WITH NO WARNING OR SENSOR LIGHTS. VEHICLE HAD TO BE PUSHED IN LOCAL HOTEL PARKING LOT. TOOK THE VEHICLE TO TWO VEHICLE REPAIR GARAGES, INCLUDING A KIA DEALER AND WAS TOLD THAT MY ENGINE HAD SEIZED (LOCKED) AND THAT I WOULD NEED ANOTHER ENGINE TO AFFECT REPAIR.

CAR HAS HAD HESITATION SINCE BOUGHT NEW IN 2017. MULTIPLE COMPLAINTS TO DEALER. PDF'S WILL BE ATTACHED OF RO'S. STILL DOES IT. CAR DOES IT WHEN ROLLING SLOW OR PULLING AWAY FROM STOP LIGHT. WILL NOT DO IT IN SPORT MODE.

I WAS DRIVING TO MY HOUSE FROM MY CABIN AFTER TWO HOURS OF DRIVING I WAS AT A STOPLIGHT AND THE OIL LIGHT CAME ON SO I DECIDED TO KEEP GOING AND TAKE THE NEXT EXIT TO SEE IF I NEEDED OIL..BUT I NEVER MADE IT. MY SON THANKFULLY ROLLED HIS WINDOW AND WAS LIKE MOM THE CAR IS ON FIRE, I THEN TRIED TO PUT THE BREAKS ON BUT THEY DIDN'T WORK SO WE SLOWLY COASTED DOWN TO ABOUT 10-20 AND I WAS LIKE GET OUT. SO HE JUMPED OUT THE MOVING,ON FIRE CAR. HE SUFFERED FROM ROAD RASH. LONG STORY SHORT BY THE FLAMES WERE SO BIG ON THE DRIVES SIDE THAT MY SENSES FINALLY CAME TOGETHER AND SLAMMED THE CAR IN PARK TO STOP IT AND I CRAWLED OUT THE PASSENGER SIDE DOOR. BY THE TIME THE FIREMEN CAME TO PUT OUT THE FIRE THE CAR WAS BASICALLY TO THE FRAME.

DRIVING DOWN INTERSTATE GOING AROUND AN ONRAMP AND THE STEERING WHEEL LOCKS UP , TRACTION CONTROL LIGHT COMES ON AND ANOTHER LIGHT COMES ON AND FEELS LIKE THERE IS NO POWER STEERING. I PULL OVER TO THE SIDE OF THE ROAD. I TURN OFF THE VEHICLE FOR A FEW MINUTES AND TURN BACK ON WHILE CALLING THE DEALERSHIP AND IT RESETS THE LIGHTS AND CODES. I HAVE HAD THIS HAPPEN SINCE I HAVE BOUGHT THIS IN 2017. THE LAST 2 TIMES HAVE BEEN 1 MONTH APART. THIS WILL HAPPEN WHILE DRIVING AND IT IS A SAFETY ISSUE WHILE DRIVING STRAIGHT AND WHILE TURNING.

Steering is sticky and has play during highway speeds. Driver must constantly adjust to keep vehicle aligned. Power steering after sticking point over corrects vehicle. This is very dangerous.

2017 KIA SORENTO, AWD, MILEAGE ~30K. WHEN THE HEADLIGHTS ARE SET TO "AUTO", THEY WILL RANDOMLY TURN OFF, USUALLY WHEN I ACTIVATE A TURN SIGNAL. IT HAPPENS AT ALL SPEEDS, ON ALL TYPES OF ROAD, MOST OFTEN WHEN I'M TURNING. I'VE HAD SEVERAL 'CLOSE CALLS' AT NIGHT. OBVIOUSLY, IF THE LIGHTS TURN OFF UNEXPECTEDLY, NOT ONLY CAN I NOT SEE MY PATH FORWARD, BUT OTHERS CAN'T SEE ME EITHER. THIS IS SERIOUS ISSUE, WELL KNOWN TO KIA AND SHOULD BE SUBJECT TO A RECALL BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED. IT HAS HAPPENED NUMEROUS TIMES, MOST RECENTLY ON THE DATE SHOWN BELOW. *TR

The contact owns a 2017 Kia Sorento. The contact stated while driving at an undisclosed speed, there was a strong gasoline odor inside the vehicle. The contact stated that the gasoline odor had become stronger. The contact stated that upon removing the rear seats, the contact became aware there was gasoline continuously leaking into the vehicle while the vehicle was started. The vehicle was taken to the dealer, where an unknown repair was performed; however, the failure recurred. The vehicle was taken back to the dealer, where it was diagnosed that the upper fuel pump module needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: WTY033. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the vehicle was out warranty. The failure mileage was approximately 70,000.

THERE WERE A HANDFUL OCCASIONS WHERE THE EPB LIGHT WOULD COME ON, AND THE EMERGENCY BRAKE WOULD LOCK UP, WHICH RESULTED IN ME NOT BEING ABLE TO MOVE. THE FIRST TIME, I GAVE UP TRYING TO GET IT TO MOVE. LATER, MY HUSBAND TRIED, AND IT WAS BACK TO NORMAL. WE RESEARCHED IT, AND THE NEXT FEW TIMES IT HAPPENED, WE THOUGHT WE WERE JUST DOING SOMETHING WRONG. WE WOULD TRY A FEW DIFFERENT "TRICKS" (LIKE MAKING SURE YOU HAD YOUR SEAT BELT ON), AND, EVENTUALLY, IT WOULD WORK! NOT TODAY!! I WENT TO SOMEONE'S HOUSE TO PICK UP SOMETHING I HAD ORDERED FROM THEM. WHEN I GOT THERE, I ENGAGED THE PARKING BRAKE AND TURNED THE VEHICLE OFF, LIKE NORMAL. I HEARD THIS SOUND THAT SOUNDED LIKE A SAW. I THOUGHT IT WAS MY CAR, BUT AFTER I GOT OUT OF THE CAR, AND I STILL HEARD THE SOUND, I FIGURED IT WAS ACTUALLY A NEIGHBOR WORKING WITH A SAW. WHEN I WENT TO LEAVE, AND MY CAR'S EPB LIGHT WAS ON, AND I WAS FIRMLY LOCKED IN PLACE, I REALIZED THAT IT WAS NOT A SAW I HEARD. THE SOUND, WAS IN FACT, COMING FROM MY VEHICLE'S BRAKE SYSTEM. WE TRIED ANYTHING AND EVERYTHING! WE RESEARCHED WHAT OTHER PEOPLE HAVE DONE WHEN THIS HAPPENED TO THEM. WE TRIED EVERYTHING! THE WHOLE ORDEAL HAD US STUCK FOR OVER 3 HOURS WHILE WE WAITED FOR THE TOW TRUCK. CURRENTLY, IT'S SITTING AT THE KIA DEALERSHIP WAITING FOR A TECH TO LOOK AT. SO, I DON'T KNOW WHAT THE FINAL CONCLUSION IS. AND, OF COURSE, THE WARRANTY ENDS AT 60,000 MILES, AND MINE HAS ABOUT 63,000 MILES!!! I FEEL LIKE THIS HAS HAPPENED THE MAJORITY OF THE TIME ON A DRIVEWAY WITH A SLIGHT INCLINE. I'M NOT SURE IF THIS IS JUST A COINCIDENCE OR NOT. ESPECIALLY SINCE IT HAPPENED AT LEAST ONCE IN A LEVEL GROCERY STORE PARKING LOT. *TR

PURCHASED WITH ABOUT 17,000 MILES. ON WAY HOME FROM DEALER (70 MPH FLAT, MOSTLY STRAIGHT HIGHWAY) I NOTICED THAT THE STEERING WHEEL SEEMED TO GET STUCK WHEN IT HADN'T BEEN ADJUSTED FOR SEVERAL SECONDS, ALMOST AS IF THE POWER STEERING WOULD TURN OFF. AFTER USING QUITE A BIT OF FORCE TO TURN THE WHEEL, THE POWER STEERING SEEMED LIKE IT WOULD WAKE UP AGAIN, CAUSING ME TO OVER-CORRECT. AFTER I BECAME FAMILIAR WITH THE ISSUE ON THE HIGHWAY, I NOTICED IT WOULD ALSO HAPPEN AT SLOWER SPEEDS. THE DEALER SAID THEY ARE FAMILIAR WITH THE ISSUE AND ARE DOING A SERIES OF SOFTWARE UPDATES THAT THEY SAID WILL CORRECT THIS ISSUE. THEY ARE NOT REPLACING ANY EQUIPMENT. *TR

THIS CAR IS UNSAFE BECAUSE THE OIL JUST DISAPPEARS WITHOUT ANY OBVIOUS EXTERNAL LEAK AND DOES NOT UTILIZE THE OIL LIGHT TO INDICATE THE VEHICLE NEEDS OIL AS IT DOES WITH THE GAS LIGHT AND FLAT TIRE ALERTS . THIS CAN CAUSE THE ENGINE TO CATCH FIRE OR CAR TO REDUCE SPEED OR STALL WHILE DRIVING . THE ENGINE JUST CONSUMES OR LOOSES OIL AND YOU HAVE TO CHECK IT DAILY - CAN YOU IMAGINE THE HEADACHE AND FINANCIAL BURDEN TO PUT OIL IN A CAR EVERY OTHER DAY . KIA NEEDS TO FIX THIS ISSUE , IT'S MORE COMMON THAN YOU THINK ACROSS THE US .

VEHICLE HEADLIGHT POLYCARBONATE PLASTIC BLISTERING, PEELING, CRACKING AND OTHER SEVERELY DETERIORATION ASPECTS ARE HAPPENING IN A FAST, EXPONENTIAL MANNER. BOTH HEADLIGHTS HAVE CONTINUED TO PROGRESS DETERIORATING SINCE APRIL, BEFORE THE 3 YEAR PURCHASE PERIOD OF THE VEHICLE. WE HAVE OWNED 4 BRAND NEW KIA VEHICLES, AND NONE BEFORE THIS ONE HAVE EVER DISPLAYED THIS HEADLIGHT HOUSING DETERIORATION BEFORE. WE RESEARCHED THIS TYPE OF DETERIORATION TO SEE IF IT WAS A COMMON ISSUE ACROSS KIA AND OTHER VEHICLE MANUFACTURERS, AND WE DID NOT FIND ANYTHING DISPLAYING ANYTHING THAT OUR HEADLIGHTS ARE PRODUCING OUTSIDE OF WHAT ONE WOULD CONSIDER NORMAL WEAR (EVENTUAL DISCOLORATION). WE ARE CONCERNED FOR OUR NIGHTTIME DRIVING SAFETY REGARDING TO THIS APPARENT MANUFACTURING DEFECT IN THE QUALITY OF THE HEADLIGHT PLASTIC. WE ARE CONCERNED WITH THE NIGHTTIME VISIBILITY EVENTUALLY BEING COMPROMISED. *TR

I PURCHASED I USED 2017 KIA SORENTO FWD IN SEPTEMBER OF 2019. THE VEHICLE IS GREAT EXCEPT THE MORE I DROVE IT, THE MORE I NOTICED THE STEERING WAS VERY SENSITIVE. IT HAS A STICK JUST AT THE TOP AS WELL. I FEEL THAT THIS CAN CAUSE A SAFETY ISSUE ESPECIALLY WHEN TAKING CURVES AS THE NEED TO CONSTANTLY ADJUST FEELS NECESSARY OR COULD CAUSE ON OVER CORRECTION WHILE DRIVING. THE MORE RESEARCH I DID, I HAVE FOUND MANY PEOPLE TO HAVE THIS SAME ISSUE WITH NO RECALL. IT IS AN ELECTRONIC PROBLEM IN THE STEERING COLUMN. I FEEL THAT KIA NEEDS TO ADDRESS THIS ISSUE. THE PROBLEM WITH JUST HAVING THE STEERING COLUMN REPLACED IS THAT IT'S GOING TO BE THE SAME PART. THE NEED TO DESIGN A NEW ONE FOR SAFETY REASONS.

THE AIR BAG LIGHT WAS STAYING ON SO I TOOK THE VEHICLE TO DEALER. THE DIAGNOSED IT AS THE PASSENGER SEAT AIR BAG WAS DEFECTIVE. IT WILL COST ME ALMOST $800 TO REPAIR. SHOULD THIS BE A MANUFACTURER ISSUE AND BE REPLACED AT NO COST? IF I DON'T REPAIR IT, IT COULD BE DANGEROUS.

2017 KIA SORENTO. CONSUMER WRITES IN REGARDS MASSIVE FUEL LEAK ENGINE FIRE. *LD THE CONSUMER STATED THE VEHICLE LEAKED TWO GALLONS OF FUEL ONTO THE ENGINE COVER. THE VEHICLE BURST INTO FLAMES. THE VEHICLE WAS DESTROYED ALONG WITH SOME PERSONAL ITEMS. *JS

STEERING IS STICKY, FORCING DRIVER TO ROTATE STEERING WHEEL IN AN EXAGGERATED WAY TO CORRECT THE ISSUE. DOOR HANDLE COVER ON PASSENGER REAR SIDE BROKE WITHIN 6 MONTHS OF OWNING THE CAR.

WE CHANGE OUR OWN OIL, AND, NOTICED AT APPROX. 5,000 MILES AFTER OIL CHANGE, OIL WAS DOWN APPROX. 2.5-3 QUARTS. CHANGED OIL AGAIN, 1,000 MILES LATER, OIL DOWN 1.5-2 QUARTS. TOOK TO KIA DEALER, THEY CHANGED OIL AGAIN, STARTED OIL CONSUMPTION TEST. AFTER THIS, DROVE HOME, WENT TO RUNSOME ERRANDS, ENGINE LIGHTS STARTS FLASHING, COULDN?T GET MORE THAN 45-50 MPH OUT OF IT. HAD IT TOWED TO KIA DEALER, THEY DONE REPROGRAMMING OF ECM. NOT EVEN 100 MILES LATER, WAS ON HIGHWAY, DROPPED TO 45 MPH AGAIN, WITH SEMI TRUCK BEHIND US. WAS NOT FAR FROM DEALER, SO, DROVE IT THERE. HAS BEEN THERE SINCE 3/23/20. KIA ALLEGEDLY CAN?T GET TECH THERE DUE TO PANDEMIC, BUT, ISN?T THERE TELECOMMUNICATIONS TECH WORK THAT COULD BE DONE? AS RENTALS HAVE TO BE RENEWED EVERY 30 DAYS DUE TO INSURANCE REGULATIONS, DEALER ALREADY PAID APPROX. $1300 ON FIRST RENTAL VEHICLE, NOW IN SECOND RENTAL. WHICH IS GOING TO COST MORE, RENTAL OR REPAIRS/REPLACEMENT? IS KIA CORP. TRYING TO BANKRUPT THEIR DEALERS BY DOING THIS PRACTICE? THIS VEHICLE IS UNDER A ?CERTIFIED PRE-OWNED? WARRANTY, AS WELL AS, AN EXTENDED WARRANTY AS WELL. DEALER ALSO FRUSTRATED KIA CORP. KEEPS PUTTING THEM OFF AS WELL, WITH 4 VEHICLES SITTING ON THEIR LOT, WAITING. FOR TECH AS WELL. I JUST WONDER NATIONWIDE, HOW MANY DEALERS ARE HAVING SAME ISSUES, AND HOW MANY OTHER OWNERS/VEHICLES ARE AFFECTED? *TR

The contact owns a 2017 Kia Sorento. The contact stated that while turning the steering wheel in either direction, the steering wheel was sticking and notchy while attempting to return the steering wheel to center. The vehicle was taken to the local dealer, who diagnosed that the power steering motor was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 21,083.