2010 Kia Soul Complaint Log

See attached document for complaint.

Gas tank mounting are rusting and are not the correctly plated

Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Scanner can not communicate with the ecm/tcm U0101 code shifting issues starting issues

I was driving down the interstate on my way to work when my check engine light turned on and began flashing rapidly. I then began to get over to the shoulder and into safety when I heard what sounded like a loud dropping sound come from the engine and smoke started coming out of the hood. When I got pulled over to the shoulder, I ran and popped my hood and saw that the whole battery was on fire, within minutes the whole car was engulfed and I was told to get back for my safety by someone that stopped.

I bought car being financed in sac,ca. August 8, 2023. Took back referred to mechanic round corner. Brake rotor issues fixed front this was August 14 noise still exist took back turned back rotors scraping noise pulling to left took to other automotive repairs ,inspections shocks original 2010 208,000 miles , brakes rotors scratches need replacing , pads, sway bar crack or been welded, sway bar link needs replacing crack control arms bushings cracked,windshield wipers needed replacing, check engine light I replaced coils and spark plugs, valve cover gasket leak ,front tires worn . Brakes sway bar axle issues could have have tragic accidents rollover cause injury to self passengers pedestrians and other vehicles. Even though car sold as is there's safety issues that should had been addressed before sold to anyone . I been to midas, Les Schwab, AAA inspection jiffy lube, orange Grove automotive, sales person said I need to take to another mechanic they use in elk Grove sine the mechanic they been using not fixing properly or in denial what's wrong, he said they aren't mechanics it's illegal that I brought car back to lot . I left it there feel unsafe after finding out what all wrong when mechanic said stop noise and salesmen said help me if I take to their people .I don't want car cause what else been overlooked it's about moneys I've spent rentals wage losses Safety first neglected . I feel they need to make deal right another car comparable in performance safety what this car suppose to be or give me $1500 back quash deal cause I don't like disrespect they have given me to be professional defrauding me not concerned my safety just$$$. Then say I illegally left car in lot but not that they illegally sold me an unsafe vehicle. I got full coverage insurance before taking car.

The contact owns a 2010 Kia Soul. The contact stated that on several occasions when the vehicle was started, the air bag warning light illuminated and remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 172,470.

The airbag light is on, and the passenger airbag light is off. Kia dealership performed the electronic scan, and is obtaining message with defect in OCS sensor defect and electrical voltage. Kia said needs Kia part #95910-2K000 that Kia has discontinued. There is no way to fix the air bag issue as Kia has discontinued the part, and no dealer has the part in the United States. The vehicle is available for inspection. Dealer has confirmed the problem, but can't repair because the Kia part has been DISCONTINUED. The part that has been discontinued is the Control Module, Module Assembly Air Bag.

The contact owns a 2010 Kia Soul. The contact stated that while driving at 45 MPH, a semi-truck entered her lane of traffic which forced her vehicle onto the shoulder of the highway. The contact stated that the truck did not hit her vehicle; however, the vehicle shut off with the check engine, ABS, and brake warning lights illuminated. The contact attempted to restart the vehicle but the vehicle failed to restart after multiple attempts. Due to the failure, the contact had the vehicle towed to her residence and then to an independent mechanic where it was diagnosed with engine failure. The dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 280,000.

---COMPONENT OR SYSTEM ISSUE-- Not sure yet. Based on google, it's possibly either a "faulty fuel pump relay" or "defective ignition switch". ---SAFETY ISSUE-- Potential for grave injury if a child or someone got in the car and put it in drive There were many young children AND teenagers in attendance. --REPRODUCED? or CONFIRMED? NOT OFFICIALLY-- Only that it has happened twice now. 1st occurrence--First week of July 2021 Heard the car running hours after the car was parked and the key removed. Unlocked the driver door, put the key in and turned it forward, then back and car turned off. Double-checked it by starting car and then turning off and sitting a few minutes. Nothing else happened at that point. ---2nd occurrence-Sunday, July 25th, 2021 On camping trip...at campsite Someone in the group heard a car running. It was the 2010 Kia Soul I went to get the key and returned to the (unlocked) car and turned the car off. ---INSPECTED? Not yet ---WARNINGS? None that I noticed. Though, shortly following the incident, while driving (first 5 minutes of starting car), the OD light came on. I pulled over, turned off car, and the light did not come on again.

Started my 2010 kia soul , it had a loud ruff idle to it & felt like it was choking each time i hit gas pedal. AutoZone scanner gave codes of c1513 brake lite switch implausible & code c1503 esc switch input low. Pls help me. Ive had a family emergency & need my vehicle to get my dying family memeber

Car was being driven on a neighborhood street at 25 mph a block and a half from home. The car just stopped. The electric system still worked but there was no engine activity whatsoever. There were no warning lamps or sounds prior to this event. The oil had been changed a week prior to this happening. Evidently from reading various reports online of the same type of events happening to other owners, it seems this is a known engine issue for multiple models of Kia cars. The car had to be towed to a garage where it was inspected and diagnostics were run. Dianostics determined: "found metal beneath valve cover and camshaft damaged due to apparent lack of oiling - no compression present." This car had approximately 150k miles on it and was a 2010 Kia Soul ! 4.2 0L 1975CC FI GAS N 2 model. The repair fix is a complete engine replacement at a cost of 5-6 THOUSAND dollars. Insane.

1. STATIONARY - A PIECE OF THE DRIVER'S SIDE SUSPENSION SPRING BROKE OFF. MY HUSBAND WENT TO CHECK WHAT WEIRD NOISE THE CAR WAS MAKING WHEN HE TURNED THE WHEEL FULLY AS WE WERE TRYING TO EXIT OUR PARALLELED PARKING SPOT IN FRONT OF OUR HOME. WHEN HE OPENED THE HOOD, HE LOOKED AROUND AND ASKED ME TO TURN THE WHEEL FROM SO HE COULD HEAR EXACTLY WHERE THE SOUND WAS COMING FROM. WHEN HE HEARD IT WAS ABOVE THE RIGHT WHEEL AREA, HE LOOKED DEEP, REACHED IN AND ENDED UP FINDING A PORTION OF THE SPRING. A DAY OR TWO LATER, BOTH SIDES ARE MAKING THAT NOISE, THOUGH NO DISLODGED PORTION FROM THE PASSENGER SIDE HAS BEEN FOUND YET. 2. STATIONARY WHEN DISCOVERED - TIRE BEGAN LOSING AIR AT A RATE WHICH TOOK 1 FULL DAY. HAD THE TIRE CHECKED FOR HOLES, FOUND 1 AND REPAIRED IT. NEXT-DAY HOWEVER, SAME PROBLEM. CHECKED AGAIN, NO HOLES. NEXT DAY THE SAME. FINALLY BROUGHT IT TO TIRE SALES SHOP WE ALWAYS USE. IT WAS THOROUGHLY EXAMINED AND A CRACK WAS FOUND ON THE INNER SIDE OF THE WHEEL, WHICH MEANS IT WAS NOT FROM BRUSHING AGAINST THE CURB ONE TOO MANY TIMES. 3. HORN HAS ONLY EVER WORKED INTERMITTENTLY.

I WAS DRIVING MY TYPICAL ROUTE TO WORK AND MID TURN, WITH MY CAR ON, ON A CITY ROAD, MY STEERING WHEEL LOCKED. I HAD TO STOP MY CAR IN THE MIDDLE OF THE ROAD AND RESTART IT TO GET IT TO UNLOCK. VERY SCARY THING TO HAPPEN, VERY WORRIED IT WILL HAPPEN AGAIN IN A MORE DANGEROUS PLACE, LIKE THE FREEWAY.

CHECK ENGINE LIGHT COMES ON; DIAGNOSED AS CANISTER PURGE VALVE.

I EXPORTED MY KIA SOUL 2010 TO GERMANY DUE TO MILITARY MOVEMENT ORDER. AS THE CAR IS NOW REGISTERED IN GERMANY; I DID NOT GET ANY NOTIFICATIONS FROM KIA US ABOUT THE RECALL SC098AM REGARDING A PROBLEM WITH THE BRAKE LIGHT SWITCH, RATED AS A SAFETY ISSUE. MY GERMAN CAR DEALER IS TRYING TO HELP ME GET THE BRAKE LIGHT SWITCH CHANGED, BUT IS UNABLE TO GET THE NECESSARY INFORMATION FROM KIA. IS THERE A POSSIBILITY TO ASSIST ME IN GETTING THE NECESSARY WORK FROM A SAFETY RECALL DONE IN GERMANY? THANK YOU FOR YOUR HELP

I NEED TO REPLACE THE DRIVER SIDE CONTROL ARM BECAUSE IT'S LOOSE, AND WARRANTY JUST EXPIRED 1,000 MILES AGO.

TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED SMOKE FROM THE RADIO. THE VEHICLE WAS TAKEN TO THE BILL DODGE KIA DEALER (877-583-6175, LOCATED AT 3 SAUNDERS WAY, WESTBROOK, ME 04092) WHERE IT WAS DIAGNOSED THAT THERE WAS A SHORTAGE IN THE WIRING HARNESS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

A LOUD POPPING SOUND GOES OFF AND THE RADIO SYSTEM AND SPEAKERS ALL GO OUT WHEN I HIT A BUMP IN THE ROAD. IT IS ALSO CAUSING RANDOM LIGHTS TO ILLUMINATE ON THE INSTRUMENT PANEL. I HAVE TO TURN OFF THE CAR TO TURN OFF THE PANEL ONES. I CALLED KIA AND THEY SAID THERE IS NO RECALL FOR THIS PROBLEM. HOWEVER, IT WAS NOTED ON CARS.COM THAT THIS IS A PROBLEM. MY FEAR IS THAT A FIRE MAY HAPPEN DUE TO THIS ISSUE.

THE BRAKES ARE NOT BRAKING THE WAY THEY SHOULD MAKE A GRINDING NOISE AND THEN STALLED TO STOP I WAS ON I-285 GOING HOME TO JASPER GA ALSO I'VE NOTICED THAT THE GEAR SHIFTER CAN GO INTO ANOTHER GEAR W OUT BRAKE ON

CAR DOES NOT RECOGNIZE IT IS IN PARK, AND CANNOT BE STARTED DUE TO SAFETY FEATURE OF NOT BEING ABLE TO START CAR IN GEAR. TEMPORARY FIX WAS DISCOVERED TO BE SHIFT ALL THE WAY TO 2ND GEAR, THEN BACK TO PARK. TAKING TO KIA DEALER TOMORROW TO HAVE 'SWITCH' CHECKED FOR POSSIBLE SHORT. CAR WAS DRIVEN AND PARKED. PROBLEM OCCURRED TWICE. ONCE IN CARPORT THE NEXT MORNING (10/9). THEN IN PARKING LOT AFTER RETURNING FROM SHOPPING IN GROCERY STORE (10/12).

I WAS PLAYING THE RADIO, WHEN THE SOUND WENT OUT. NOW WHENEVER I TURN THE RADIO ON, I SOMETIMES HEAR A POPPING SOUND AS IF IT IS GOING TO TURN ON BUT THEN IT GOES SILENT AGAIN. THIS HAPPENS WHILE THE VEHICLE IS EITHER STATIONARY OR IN MOTION.

HEAD LIGHTS, A/C, POWER WINDOWS, SUN ROOF, WIPERS AND HORN ALL STOPPED WORKING AT ONCE.IT WAS ON A HOT DAY. THEN ALL JUST STARTED WORKING AFTER CAR HAD COOLED DOWN. SAME THING HAPPENED ONCE BEFORE, SOMETIME IN LATE JUNE OR EARLY JULY 2017. I TOOK THE CAR TO THE DEALER AFTERWARD BUT THEY COULDN'T HELP.

"TAKATA RECALL" THE AIRBAG DID NOT DEPLOY WHEN THE CAR WAS HIT TRAVELING SOUTH BOUND. A VEHICLE PULLED OUT IN FRONT AND COULD NOT AVOID HITTING THE VEHICLE. TRAVELING ON A STRAIGHT WAY ON CITY STREET. INSURANCE HAVE TOTALED THE VEHICLE.

PROBLEM STARTED AFTER HAVING CLUTCH REPLACED IN APRIL 2019. WHEN IN 2ND GEAR, CAR HESITATES AND BEHAVES AS IF IT ISN'T GETTING GAS; IE: DOES NOT ACCELERATE WHEN APPLYING GAS. I TAKE FOOT OFF OF GAS AND THEN PUT BACK ON THE PEDAL OR HAVE TO CHANGE GEARS BEFORE CAR ACCELERATES.

I WAS DRIVING ON THE HIGHWAY WITH NO OTHER VEHICLES AROUND AND MY SUNROOF EXPLODED!

The contact owned a 2010 Kia Soul. The contact stated while driving 15 MPH when she crashed into the rear passenger side of another vehicle due to an illegal turn damaging both vehicles. The contact stated the air bags did not deploy nor did the seatbelt retract. The contact stated when the paramedics helped out the vehicle the air bag fell out of the steering wheel. The contact was taken to the hospital for back pain. A police report was filed. The vehicle was towed and deemed totaled. The manufacturer was not notified of the failure. The failure mileage was not available.

TL* THE CONTACT OWNED A 2010 KIA SOUL. WHILE DRIVING AT LOW SPEEDS, A LOUD NOISE WAS DETECTED FROM THE VEHICLE AND MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE HIGH BEAM HEADLIGHTS ILLUMINATED AUTOMATICALLY. THE CONTACT ALSO NOTICED SMOKE, WHICH LED TO FIRE, UNDER THE HOOD. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE CONTACT ALSO MENTIONED THAT WHEN THE VEHICLE WAS TURNED OFF AND THE KEY WAS REMOVED FROM THE IGNITION, THE ENGINE CONTINUED TO REV. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP AND THEN TOWED TO THE VEHICLE'S INSURANCE COMPANY. THE CONTACT MENTIONED THAT THE INSURANCE COMPANY TOWED THE VEHICLE TO ANOTHER UNKNOWN LOCATION WHERE THE VEHICLE WAS CONSIDERED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNED A 2010 KIA SOUL. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 30 MPH, THE VEHICLE WAS STRUCK ON THE FRONT DRIVER'S SIDE NEAR THE HEADLIGHT BY ANOTHER VEHICLE. THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S DAUGHTER SUSTAINED A SEAT BELT INJURY ON HER CHEST AND A NOSE INJURY, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT AVAILABLE.

AUTO SE ACELER CAUSANDO ACCIDENTE. ENTRANDO AL ESTACIONAMIENTO SE ACELER CHOCANDO CON LA PARED DEL CONDOMINIO

THIS AND OTHER MODELS OF KIA/HYUNDAI HAVE A VERY COMMON ISSUE WITH AUTO TRANS A4CF1/2 ELECTRICA HARNESS THAT FAILS PREMATURELY AND FREQUENTLY, INCLUDING TEMP SENSOR INTERGRATED INTO IT. CAR NOW HAS 94K AND CODE P0713 FOR THE TEMP SENSOR FAILURE AND RECENTLY P0765 FOR SELONOID D, WHICH IS ALL RELATED TO WIRE HARNESS INSIDE TRANS. TEMP SENSOR FAILS, AND SOLDER CONNECTIONS BECOME LOOSE AND IRRETIC SHIFTING, CHECK ENGINE LIGHTS AND ALL SORTS OF TRANS PROBLEMS START. I WOULDN'T BE SURPRISED UPON OWNERS TAKING CARS TO DEALER OR TRANS SHOP, THEY ARE TOLD THEIR TRANSMISSIONS ARE NO GOOD.

ON TWO SEPARATE OCCASIONS, I HAVE EXPERIENCED UNINTENDED ACCELERATION, ONCE WHEN THE CRUISE WAS ON AND ONCE WHEN IT WASN'T. THE KIA SOUL WOULD NOT RESPOND TO BRAKING OR SLOW DOWN TO LESS THAN 20 MPH. LUCKILY I WAS ON THE INTERSTATE OR FOUR LANE BOTH TIMES AND HAD TIME TO GET OVER ON THE BERM AND PUT CAR IN NEUTRAL AND THEN PARK AND THEN TURN OFF IMMEDIATELY. I TRIED TO RESTART AND THE ENGINE REVVED UP TO 7,000 IN PARK. I LET CAR SIT FOR ABOUT 15 MINUTES...FIRST TIME WHEN I TRIED TO RESTART IT SEEMED TO BE OKAY. I DROVE IT FOR ABOUT A MONTH BEFORE SECOND OCCURRENCE. THIS TIME CAR WOULD NOT RESET AND WHEN TRYING TO RESTART, ENGINE WAS REVVING TO 7,000 RPM IN PARK. I TOLD ALL THIS TO MY LOCAL DEALERSHIP. THEY RAN DIAGNOSTIC BUT FOUND NOTHING WRONG...I AM SCARED TO DRIVE IT AND AFTER SOME RESEARCH, LOOKS LIKE THERE HAVE BEEN NUMEROUS PEOPLE EXPERIENCING THE SAME ISSUES.

THE TRANSMISSION STOPS SHIFTING AFTER 3RD OR 4TH GEAR ON THE HIGHWAY. IT SHIFT HARD AND NOT RIGHT FROM TAKE OFF. SOMETHING IS VERY WRONG WITH THE TRANSMISSION.

WIRING CONNECTOR CONNECTED TO THE RADIATOR FAN ASSEMBLY MELTED. I HAD REPLACED THE RADIATOR FAN ASSEMBLY A YEAR EARLIER TO ITS FAILURE. UPON THE REPAIR SHOP I TOOK MY CAR TO CALLING THE DEALER, IT WAS MENTIONED THIS IS A COMMON PROBLEM BY THE DEALER. THE MELTING OF THIS CONNECTOR CAUSED THE ENGINE TO START OVER HEATING AND THE A/C TO NO LONGER COOL. DEALER MENTIONED THAT THE CONNECTOR IS NOT AVAILABLE AND IT WOULD TAKE REPLACING THE WHOLE ELECTRICAL HARNESS. THE CAR ONLY HAS ABOUT 65,000 MILES ON IT.

MY CAR IS STALLING WHILE DRIVING. IT IS REALLY SCARY WHEN IT HAPPENS AND I CHECKED IT TWICE THROUGH DIAGNOSTIC TESTS WITH KIA AND THEY CANNOT IDENTIFY THE ISSUE. I AM REALLY CONCERNED ABOUT MY SAFETY AS THIS STALLING FEELS LIKE A POWERFUL STONEWALL IMPACT. IT HAPPENED 6 TIMES IN A 2 MONTH SPAN. MY KIDS GOT SCARRED TOO WHEN IT HAPPENED WHILE THEY WERE IN THE CAR WITH ME. IF THE DEALER CANNOT DETERMINE THE CAUSE, I AM AFRAID TO DRIVE IT. PLEASE HELP. THANK YOU.

TL* THE CONTACT OWNED A 2010 KIA SOUL. WHILE DRIVING 50 MPH, A DEER RAN IN FRONT OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE DEER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

AS I WAS DRIVING NORTH ON I-95 IT HAD STARTED TO RAIN. I WAS IN THE LEFT LANE OF A TWO LANE HIGHWAY GOING 60 MPH IN A 70 MPH ZONE WHEN AN 18 WHEELER WENT BY ME GOING 85 MPH OR MORE. IT PUSHED WATER ON THE ROAD OVER INTO MY LANE AND I FELT MY WHEELS BEGIN TO MOVE. I LET OFF THE GAS AND GRIPPED THE WHEEL. MY ESC LIGHT NEVER TURNED ON. I HYDROPLANED FROM MY LANE INTO THE RIGHT LANE THEN BACK INTO MY LANE AND OFF THE ROAD. THE WHEELS LOCKED ABOUT 20 FEET OFF THE ROAD AND THE CAR TIPPED ON THE PASSENGER SIDE AND HIT A TREE. I HAD MY SEATBELT ON AS I SAT AND DIALED 911. MY WINDSHIELD WAS SPIDERWEBBED, MY HOOD OF THE CAR WAS UP, AND ALL MY BELONGINGS WERE THROWN ON THE RIGHT SIDE OF THE CAR. I WAS WEARING MY PRESCRIPTION GLASSES AND A HEADBAND AND WITH THE FORCE OF THE HIT, BOTH WERE THROWN OFF MY FACE. AS I SAT IN THE CAR ON THE PHONE WITH 911 THE CAR BEGAN TO CATCH FIRE. I UNBUCKLED MY SEATBELT AND GOT OUT THE DOOR BEHIND THE DRIVER. WHEN I GOT OUT I REALIZED NOT ONE AIR BAG IN MY VEHICLE WENT OFF. NOT EVEN THE SIDE ONES ON THE PASSENGER SIDE. *TR

TL* THE CONTACT OWNS A 2005 (NA) KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V123000 (VEHICLE SPEED CONTROL) AND 15V736000 (STEERING); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

MY HORN DOES NOT WORK ALL THE TIME. I ALMOST WAS IN A BAD ACCIDENT TRYING TO PREVENT A CAR SIDESWIPING ME TO CROSS LANES - I KEPT TRYING TO HONK THE HORN. IT WOULD NOT WORK SO I HAD TO JAM ON MY BRAKES AND ALMOST GOT REAR ENDED TOO. I WROTE TO KIA AND GOT NO RESPONSE. I WAS DRIVING IN THE MIDDLE LANE - A DRIVER TO THE RIGHT OF ME CUT ME OFF TO GET INTO THE TURN LANE TO THE LEFT OF ME.

SUN ROOF FALLS OUT OF TRACKS

S10 APPROPRIATE HANDLING- COPY OF A LETTER ADDRESSED TO THE ADMINISTRATOR REGARDING TAKATA AIRBAGS. *SMD

PASSENGER SIDE FRONT DOOR LOCK WOULD UNLOCK INTERMITTENTLY INITIALLY FOR THE FIRST FEW YEARS AND NOW DOES NOT UNLOCK AT ALL WHEN USING THE KEY FOB AND SINCE THERE IS NO MANUAL KEY-LOCK CYLINDER ANYWHERE EXCEPT ON THE DRIVER-SIDE DOOR, THIS FRONT DOOR CANNOT BE OPENED UNTIL AFTER THE DRIVER'S DOOR IS OPENED.

MY 2010 KIA SOUL IS CEASING AND LOCKING UP ON ME AND MY ENGINE IS SHUTTING OFF. IT HAS DONE THIS FIVE TIMES. I DOCUMENTED TWICE. WHEN I TOOK IT TO THE DEALER, I WAS TOLD TO RECREATE IT. I CAN'T BELIEVE SOMEONE WOULD SAY THIS. WHEN I TURN RIGHT THE WHEEL WILL TURN LEFT AND IT WILL STIFFEN AND SHUTT OFF. I ALMOST CRASHED 5 TIMES. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

THE AIRBAG LIGHT STAYS ON (DRIVER SIDE) AND THE PASSENGER SIDE FLIES ON AND OFF. VEHICLE TAKEN TO DEALER REPORTS A NEW MODULE NEEDS TO BE INSTALLED BUT IT WOULD BE CHARGED TO THE OWNER. I DISAGREE AS THIS CAR HAS NEVER BEEN AN ACCIDENT AND FROM REVIEWING COMPLAINTS ON LINE THIS IS A KNOWN DEFECT.

THE STOP LAMP SWITCH DID NOT FUNCTION PROPERLY, DESPITE THIS EXACT PART BEING RECALLED BACK IN 2013. THE STOP LAMPS ARE NOT ILLUMINATED WHEN BRAKES ARE ENGAGED.

CAR WAS PARKED UNDER CARPORT. I CAME BACK TO CAR REAR WINDOW HAD EXPLODED NO INDICATION OF FOUL PLAY. REPLACED 8/24/15. THEN AGAIN CAR PARKED UNDER CARPORT EXPLODED AGAIN 2ND TIME 10/09/15. WHEN IT EXPLODES LOOKS LIKE SOMEONE CRAWLED IN HATCHBACK AND PUSHED GLASS OUTWARD, GLASS COMPANY SAFELITE CAN NOT FIGURE OUT WHAT IS CAUSING THIS.

MY WIFE AND I WERE DRIVING ON THE HIGHWAY GOING ABOUT 70 WHEN ALL OF A SUDDEN THE CAR SEEMD TO SHIFT DOWN TO 3RD GEAR ALMOST HAVING THE CAR BEHIND US REAREND US. HAS BEEN HAPPENING ALL THE TIME IF WE GO OVER 65 OR 70.

TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT STATED THE HORN FAILED TO FUNCTION, THE KEY WOULD NOT START THE VEHICLE, AND THE HEADLIGHTS INTERMITTENTLY FAILED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD STALL. AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

I WAS NOTIFIED BY ANOTHER DRIVER THAT NONE OF MY BRAKE LIGHTS WERE LIGHTING UP WHEN I BRAKED. I IMMEDIATELY TOOK MY KIA SOUL TO THE DEALERSHIP AND THEY FOUND A FAULTY BRAKE SWITCH. THIS WAS THE SAME FAULTY BRAKE SWITCH THAT WAS SUBJECT TO A RECALL IN 2013. THIS MEANS THAT THE REPLACED NEW BRAKE SWITCH IS ALSO FAULTY AFTER LESS THAN 2 YEARS OF DRIVING. IT IS A WORRY TO ME THAT KIA COULD BE REPLACING A FAULTY RECALLED PART WITH ANOTHER FAULTY PART, ESPECIALLY ONE THAT HAS MAJOR SAFETY IMPLICATIONS. I WAS ALSO REQUIRED TO PAY FOR THIS REPAIR AND THIS ALSO SEEMS UNFAIR GIVEN THE HISTORY OF THE PARTICULAR PART.

TL* THE CONTACT OWNS A 2010 KIA SOUL EQUIPPED WITH GENERAL EXCLAIM UHP TIRES, SIZE: 195/50/ZR16. WHILE DRIVING 65 MPH, THE TPMS WARNING LIGHT ILLUMINATED AND THE FRONT DRIVER SIDE TIRE LOST PRESSURE. THE CONTACT NOTICED BUBBLES ON THE SIDEWALL OF THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHO CONFIRMED THE FAILURE AND ALSO STATED THAT THERE WERE BUBBLES ON THE INNER SIDEWALL ON THE FRONT PASSENGER SIDE TIRE. THE TIRES WERE REPLACED. THE MANUFACTURER OF THE TIRE WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 70,000 AND THE TIRE FAILURE MILEAGE WAS 1,000.