2016 Kia Soul Complaint Log

I WAS DRIVING DOWN THE FREEWAY ON I-20 GOING SEE MOTHER IN LAW @ AROUND 10:30 PM AND THE CAR JUST STARTED LICKING UP SPEED ON IT OWN AND I HAD FIANCEE WITH ME . I AM DEAF SAID THERE SOMETHING WRONG I SAID WHAT THE CAR STARTED IDLING REALLY WERID . AND HE SAID PULL OFF NEXT EXIT START TRY TO STALL ON THE FREEWAY. SO PULL OVER TO EXIT AND START TO RUN NORMAL FOR FEW MINS THEN STALL AGAIN OFF AND ON. I PULL OFF HULEN ST AT TOM THUMB PARKING LOT CHECK EVERYTHING SEEM OKAY WITH MOTOR AND FIANCEE CHECK DIDNT SEE ANYTHING WRONG. I HAVE NOTICE AROUND AUGUST CAR SEEM PICK UP SPEED ON IT OWN I REALLY DIDNT THINK ANYTHING OF IT. THEN I NOTICE THAT IT SEEM USE OIL BECAUSE SOMETIME THERE DOESNT SEEM BE ANY OIL IN CAR . I WOULD PUT SOME IN AND WEEK LATER SEEM ALL GONE. I DONT SEE NO OIL LEAK.. I NOTICE IT USED GAS REALLY FAST I AM HAVING FILL TANK U MAYBE 100 TO 130 A WEEK . I DONT TRAVEL FAR EITHER . 11/12/2019 WHEN STALLING STARTED AND I KNOW NONE LIGHT CAME ON AT ALL ON THE ENGINE OR ANYTHING. NO WARNING NO NOTHING. I AM FINANCING THIS CAR THERE A DEALER THEY HILEY HYUNDAI IN BURLESON TEXAS. I AM LEASING F QUILL M EXTER FINANCE. I JUST RECENTLY PURCHASE THIS IS JUST 2019 2016 KIA SOUL..

TL* THE CONTACT OWNS A 2016 KIA SOUL. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO SLOW DOWN BY DEPRESSING THE BRAKE PEDAL, THE VEHICLE DID NOT STOP, EVEN WHEN THE EMERGENCY BRAKE WAS APPLIED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE WAS TOWED TO YONKERS KIA (1850 CENTRAL PARK AVE, YONKERS, NY 10410); HOWEVER, THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

WAS DRIVING HOME FROM WORK, STOPPED AT A LIGHT THEN PROCEEDED TO GO AND VEHICLE HAD LITTLE TO NO POWER. RPM'S WOULDN'T GO ABOVE ABOUT 2500 AND WOULD THEN BOG DOWN AND ALMOST DIE. DIAGNOSED WITH FAILED CATALYTIC CONVERTER AT 66K MILES. IF IT WAS CLOGGING UP, WE SHOULD HAVE SEEN DECREASED PERFORMANCE AT SOME POINT. THIS ISN'T SOMETHING THAT SHOULD JUST HAPPEN ALL OF A SUDDEN.

I HAD 2 RECALLS CARRIED TO UNIVERSITY KIA, HUNTSVILLE ALABAMA. DAYS LATER THE CAR BROKE DOWN HAD TO HAVE IT TOWED BACK TO SAID DEALER TO FIND OUT ORIGINAL SERVICE COORDINATOR WAS FIRED TOLD HE WAS NOT PERFORMING RECALLS. MY CAR HAS BEEN BACK AT DEALER FOR 8 DAYS NOW NOT FIXED WAS TOLD CONVERTER WAS STOPPED UP AND COMPUTER HAD NOT BEEN UPGRADED. LEAVING US WITH NO TRANSPORTATION TO GET BACK AND FORTH TO WORK. NEED HELP!! PLEASE

TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED THAT AT START-UP THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO RODEO KIA LOCATED AT 10685 PAPAGO FWY, AVONDALE, AZ 85323, (623) 298-1200) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

2016 KIA SOUL HIGH OIL CONSUMPTION NOW I AM LOSING POWER IT WILL STALL AT 60 DOWN TO 40 WHILE DRIVING ON THE HIGHWAY . WAS TOLD MY CAR WAS NOT RECALLED FOR THE SAME PROBLEMS OF OTHER RECALLS PERTAINING TO THIS CAR. WHEN IT WAS UNDER WARRANTY THEY REFUSED TO DO ANYTHING NOW AT 83,400 THEY TOLD ME THAT MY WARRANTY HAS ENDED .

TL* THE CONTACT OWNS A 2016 KIA SOUL. WHILE DRIVING APPROXIMATELY 25 MPH, A KNOCKING SOUND WAS HEARD FROM THE ENGINE COMPARTMENT AND THE VEHICLE LOST POWER. THE VEHICLE WAS DRIVEN TO GERALD KIA OF NAPERVILLE (1661 AURORA AVE, NAPERVILLE, IL 60540) WHERE IT WAS DETERMINED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

VEHICLE WAS STATIONARY. THE CHECK ENGINE LIGHT TURNS ON AND THROWS P050A CODE. I TOOK INTO AUTHORIZED DEALER IN OCTOBER 2019, I WAS TOLD KIA IS AWARE OF ISSUE AND THE CODE IS INSIGNIFICANT, THEY CLEARED THE CODE. THIS CODE ERROR WAS TRIGGERED AGAIN ABOUT 4/12/2020. I HAVE CALLED KIA TO ASK FOR A RESOLUTION AND HAVE BEEN INFORMED THERE IS NOT ONE, EXCEPT TO HAVE A DEALER CLEAR THE CODE. THEY HAVE NO TIME FRAME FOR A RESOLUTION. I BELIEVE THIS BECOMING A SAFETY ISSUE AS WE AS DRIVERS SHOULD HAVE TRUST IN THE SIGNIFICANCE OF WARNINGS FOR ENGINE PROBLEMS, AND I AM CONCERNED FOR WHEN THERE IS AN ACTUAL ISSUE THAT ARISES AND BEING UNAWARE GIVEN THE LIGHT SPORADICALLY TURNS OFF AS WELL AS THE POTENTIAL FOR LOSS OF RESALE AS I HAVE BEEN CONSIDERING ATTEMPTING TO CHANGE VEHICLES. WE SHOULD NOT BE EXPECTED TO BE ABLE TO MAKE IT IN TO A DEALER EVERY TIME THIS NON-ISSUE CODE IS THROWN.

TL* THE CONTACT OWNS A 2016 KIA SOUL. THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) AT SUMMIT PLACE KIA (LOCATED AT 4200 INTERPARK DR, AUBURN HILLS, MI 48326, (248) 682-6002) IN APRIL OF 2019. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO ED VOYLES KIA (LOCATED AT 2145 COBB PKWY SE, SMYRNA, GA 30080, (770) 952-2621) WHERE IT WAS DIAGNOSED WITH ENGINE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,472.

I WAS DRIVING MY VEHICLE ON THE INTERSTATE (I-90 WB) ON 10/11/2019 AT APPROX 70 MPH. MY ENGINE STARTED TO LOSE POWER THEN I SAW SMOKE COMING FROM UNDER MY HOOD. I IMMEDIATELY PULLED OFF THE INTERSTATE AND CHECKED UNDER THE HOOD. MY ENGINE WAS ON FIRE AND EVENTUALLY, THE VEHICLE WENT INTO FLAMES. THE CAR WAS DESTROYED BY THE FIRE.

TL* THE CONTACT OWNED A 2016 KIA SOUL. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE MADE A STRANGE NOISE. THE CONTACT STOPPED THE VEHICLE, ADDED TWO QUARTS OF OIL, AND CONTINUED TO DRIVE. SUDDENLY, A LOUD POP SOUND WAS HEARD. THE CONTACT AND THREE PASSENGERS EXITED THE VEHICLE AND SAW FLAMES COMING FROM THE ENGINE AREA. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FIRE. BOTH POLICE AND FIRE REPORTS WERE FILED. THE VEHICLE WAS TOTALED AND TOWED TO A TOW YARD. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

RECENTLY, I HAVE BEEN EXPERIENCING PROBLEMS WITH MY PUMPING GAS INTO MY CAR. EVERY TIME I ATTEMPT TO PUT GAS IN, IT OVERFLOWS AS IF IT IS FULL, BUT IT'S NOT. THE GAS CAP NO LONGER CLICKS WHEN ATTEMPTING TO CLOSE. I CAN ONLY PUT IN NO MORE THAN $5 INTO MY TANK.

CAR WAS IN MOTION MAKING A KNOCKING SOUND. CAR FELT LIKE IT WAS GOING TO STALL SO I PULLED OVER TO THE SHOULDER. CAR STALLED WHEN I STOPPED. I TRIED TO START THE ENGINE AGAIN BUT ALL OF THE WARNING LIGHTS CAME ON AND NOTHING HAPPENED. I NOTICED LIGHT GRAY SMOKE COMING FROM UNDER THE HOOD. I WAS GOING TO POP THE HOOD TO CHECK IF THE CAR WAS OVERHEATING AND SMOKE BECAME THICKER AND BLACK SO ME AND MY KIDS EXITED THE CAR AND WENT A SAFE DISTANCE FROM THE CAR AND I CALLED 911.

NOVEMBER 2019 WHEN THE CAR ALMOST GOT INTO 60,000 THE ENGINE LIGHT COME UP AND TOOK IT THE DEALERSHIP AND THEY SAY IT A MISTAKE FROM THE COMPUTER. THE ONLY THING WE CAN DO IS WAIT FOR KIA GIVE UP AN UPDATE. HOWEVER, MY LIGHT STILL ON SINCE THAT DAY AND SOMETIME IT LOSES POWER. TODAY IS 02/25/2020

TL* THE CONTACT OWNS A 2016 KIA SOUL. WHILE DRIVING, THE VEHICLE BEGAN TO HESITATE AND WOULD NOT ACCELERATE PAST 30 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE THE ROAD. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO LEV KIA OF FRAMINGHAM (LOCATED AT 510 COCHITUATE RD, FRAMINGHAM, MA 01701, (508) 879-5555) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000. *LN *TR

TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE STALLED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED HER OF NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT TOOK THE VEHICLE TO BRAMLETT KIA (3326 US-31, DECATUR, AL 35603, (866) 750-3933) WHERE INITIALLY ONLY A SYSTEM UPDATE WAS PERFORMED ON THE VEHICLE. THE CONTACT WAS INFORMED THAT THE ONLY WAY THE CATALYTIC CONVERTER COULD BE REPLACED PER THE RECALL WAS IF THE SERVICE ENGINE INDICATOR ILLUMINATED. THE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE WAS SERVICED BY THE DEALER. THE CONTACT STATED THAT THE PISTONS CONTINUED TO KNOCK ON THE VEHICLE AND THE DEALER REFUSED TO SERVICE THE VEHICLE DUE TO THE PISTONS NOT BEING INCLUDED IN THE RECALL. ON ANOTHER OCCASION, WHILE DRIVING 70 MPH, THE ENGINE STALLED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 101,710.

DAMAGED ENGINE DUE TO OIL SYSTEM ISSUE. DEALERSHIP SERVICED EVER SINCE PURCHASE. DURING THE FIRST MILE OF THE LAST DRIVE A ENGINE NOISE BEGAN. THE VEHICLE WAS IMMEDIATELY STOPPED AND ENGINE SHUT OFF. UPON FURTHER INSPECTION, THE OIL SHOWED LOW AND IT IS BELIEVED THAT THE ENGINE SPUN A BEARING. CAR DOES NOT HAVE ANY LEAKS, NO BURNING OIL OUT OF THE EXHAUST.THE VEHICLE IS WITHIN OIL CHANGE FACTORY RECOMMENDATION AND ONLY 65 THOUSAND MILES ON MOTOR. VEHICLE SPEED WAS 25 MPH ON A CITY STREET.

Was idling at a red light, the engine warning light came on, and my engine set on fire. No reason. I jumped out of the car. Thankfully someone came over and threw water on it. Engine to be completely rebuilt (under warranty). Took 3 weeks.

3/19/2019 VEHICLE WAS TAKEN IN FOR LOSS OF POWER, WAS TOLD CATALYTIC CONVERTOR NEEDED REPLACING, IT WAS REPLACED AND VEHICLE WAS FIXED 8/5/2019 VEHICLE WAS TAKEN IN FOR LOSS OF POWER AND SHIFTING, WAS TOLD CATALYTIC CONVERTOR NEEDED REPLACING. THERE ARE RECALLS ON 1.6 ENGINE BUT NOT 2.0 ENGINE, AS I WAS TOLD, SO 4.5 MONTHS LATER I AN HAVING TO REPLACE THE CONVERTOR AGAIN. SPOKE W/KIA SEEMS TO BE A RUN AROUND, KEEP TELLING ME IT TAKE 2 - 3 BUS DAYS, AS OF THIS ITS BEEN 6 DAYS

ON 8/4/19 I WAS HEADING TO WORK WHEN MY CAR DECIDED NOT TO GO ANYMORE. I WAS AT AN INTERSECTION MAKING A LEFT TURN WHEN ALL OF A SUDDEN MY CAR DID NOT WANT TO ACCELERATE. I COULD NOT GET PASSED 3000 RPMS. FELT THE ENGINE REV UP BUT WOULD ONLY GO 30 MPH. AT FIRST I THOUGHT IT WAS ME, BECAUSE THE WHOLE RIDE EVERYTHING WAS SMOOTH SAILING AND THEN THIS HAPPEND OUT OF NOWHERE. SO I GAVE IT A LITTLE MORE GAS AND COULD FEEL THE ENGINE STRUGGLING. I CAME TO THE NEXT RED LIGHT AND WHEN I STARTED TO GIVE GAS IT JUST JERKED AND I ROLLED INTO THE NEAREST GAS STATION. IMMEDIATELY SHUT THE CAR OFF AND CHECKED THE OIL. BECAUSE AS I ACCELERATED AT THE NEXT LIGHT ONCE GREEN THE OIL LIGHT CAME ON AND KEPT BLINKING. I JUST CHANGED IT TWO MONTHS AGO! THERE WAS NO SMOKE OR BURNING SMELL. NO OIL UNDER CAR OR ANY OTHER FLUID. I HAD TO HAVE CAR TOWED HOME, LATE TO WORK BECAUSE I GOT A RIDE IN. CALLED THE DEALERSHIP AND THEY WANTED TO CHARGE ME 6 TO 8 THOUSAND FOR A NEW ENGINE ONCE DIAGNOSED. MY CAR IS OUT OF WARRANTY. THERE ARE 79,000 MILES ON IT. I HAVE BEEN READING ARTICLES ABOUT THE SAME THING HAPPENING TO ME. THERE IS A RECALL FOR THE EXACT SAME ISSUES BUT FOR A 1.6L. MINE IS A 2.0. WHY ISN'T THE MANUFACTURER TAKING ANY INITIATIVE TO LOOK INTO MY SIZE ENGINE WHEN I'M HAVING THE SAME PROBLEMS. I DONT HAVE 6 TO 8 THOUSAND FOR THIS. PLEASE INVESTIGATE. PLEASE TELL ME I HAVE SOME SORT OF CHANCE OF GETTING ANYTHING FIXED AT THE DEALERSHIP.

TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE FOR OVER TWO MONTHS. ALSO, WHILE FUELING THE VEHICLE, FUEL SPILLED ONTO THE GROUND. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE CONSUMED ONE QUART OF OIL FOR EVERY 2,500 MILES DRIVEN. THE VEHICLE WAS TAKEN TO KIA OF DAYTON LOCATED AT 8560 TROY PIKE, HUBER HEIGHTS, OH 45424, (877) 862-6928, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NEXT TAKEN TO MATT CASTRUCCI KIA LOCATED AT 3013 MALL PARK DR, DAYTON, OH 45459, (855) 250-8987, AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE HESITATED AND SHUDDERED WITHOUT WARNING. THE CONTACT PULLED OVER AND WAITING FOR APPROXIMATELY 10 MINUTES BEFORE CONTINUING ON TO HER DESTINATION. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS OIL ON THE SPARK PLUGS, THERE WAS LOW COMPRESSION ON 3 CYLINDERS, AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 20,000.*DT*JB

TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V389000 (POWER TRAIN, ELECTRICAL SYSTEM). THE CONTACT RECEIVED A COURTESY SERVICE AND SOFTWARE UPDATE. AFTER LEAVING THE DEALER AND WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER THE SIDE OF THE ROADWAY AND WAITED FOR APPROXIMATELY TO RESTART THE VEHICLE. THE VEHICLE RESTARTED HOWEVER, WHILE DRIVING, THE VEHICLE HESITATED AND FAILED TO EXCEED 40 MPH. THE VEHICLE WAS TAKEN TO OAKLAND KIA (2500 WEBSTER ST, OAKLAND, CA 94612, (888)871-7024) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DEEMED THE VEHICLE UNSAFE TO DRIVE. THE MANUFACTURER PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

THE KIA SOUL 1.6 ENGINE HAS BEEN RECALLED DUE TO OIL CONSUMPTION RELATED TO EXCESSIVE CATALYTIC CONVERTER HEAT. I SUBMIT TO YOU THAT THE INVESTIGATION NEEDS TO BE EXPANDED TO INCLUDE THE 2.0 ENGINE. I BELIEVE SPECIFICALLY RELATED TO THE SPECIAL EDITION CARS THAT HAVE THE LARGER SIZED WHEELS STANDARD WHEEL IS 16" THESE COME WITH 18" AND I BELIEVE THAT THESE VEHICLES ARE SUBJECT TO THE SAME ISSUE AS THE 1.6 DUE TO THE ENGINE WORKING HARDER TO PROVIDE POWER TO RUN THE 18" WHEELS. I HAVE SO FAR SUFFERED EXTREME OIL LOSS ON 4 OCCASIONS. THEY HAVE DONE OIL CONSUMPTION TESTS AND REQUIRED ME TO BRING MY VEHICLE IN AT MY INCONVENIENCE A GREAT NUMBER OF TIMES. WITH ONE TIME HAVING TH OIL DOWN BY 1 QUART. BUT OUTSIDE OF THIS I HAVE HAD IT GO DOWN ON ME OUTSIDE OF THESE TESTS ON THOSE 4 OCCASIONS SO THAT THE DIP STICK BARELY HAD OIL ON IT AND MY ENGINE WAS TAPPING. ONLY ONCE DID THE CHECK ENGINE LIGHT COME ON AND STAY ON AND ANOTHER TIME I HAPPENED TO SEE IT BLINK ONCE. THIS EXTREME OIL LOSS ON THESE SPECIAL EDITION 2.0 VEHICLES WILL LEAD TO THE SAME ISSUES AS EXPERIENCED ON THE 1.6 ENGINE. AND SO FAR AS I AM CONCERNED I AM NOW PAYING MONTHLY PAYMENTS ON A VEHICLE THAT MUST HAVE INTERNAL DAMAGE AS A RESULT OF THIS MANUFACTURING ERROR. PLEASE CONSIDER FURTHER REVIEW OF THESE VEHICLES AS THEY RELATE TO THE 2.0 ENGINE AND SPECIAL EDITIONS WITH LARGER WHEELS. IF YOU WOULD LIKE I DO HAVE A VIDEO OF THE OIL LEVEL ON MY DIPSTICK FROM THIS PAST SATURDAY THAT I CAN ALSO SEND. PLEASE BELIEVE ME THIS IS A RECURRING DANGEROUS SITUATION THAT IS BEING OVERLOOKED> I HAVE A 2010 KIA SOUL WHICH DOES NTO HAVE THE NEW TECHNOLOGY AND IVE HAD NO ISSUES WITH THAT CAR AND IT HAS ABOUT 150K MILES. I ALSO RUN A SCION XB THAT I HAVE MAINTAINED AND IT HAS OVER 220K MILES. MY CARS ARE CARED FOR AND IVE NEVER SEEN ANYTHING LIKE THIS BEFORE

TL* THE CONTACT OWNS A 2016 KIA SOUL. WHILE STARTING THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT CHECKED THE OIL AND NOTICED AN OIL LEAK. IN ADDITION, FUMES ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

MY KIA SOUL WAS SOLD TO ME WITHOUT ALERTING ME TO A SAFETY RECALL. A MANAGER AT MY LOCAL DEALERSHIP SAID THEY'VE KNOWN ABOUT THE RECALL FOR "SOME TIME" NOW. THEY CAN'T GET MY CAR IN TO BE SERVICED AND WILL NOT PROVIDE A LOANER. ALTHOUGH NHTSA WARNS THE SPECIFIC HARM TO THE CATALYTIC CONVERTER, ENGINE, PISTONS AND POSSIBLY HARM TO MYSELF AND OTHERS I HAVE BEEN TOLD TO CONTINUE DRIVING IT. I DO NOT WANT TO DRIVE IT BECAUSE OF THE WARNING AND THEY CONTINUE TELLING ME TO JUST DRIVE IT UNTIL THEY CAN GET IT IN. I FEEL LIKE THIS DEALERSHIP IS NOT CONCERNED WITH SAFETY OF MYSELF AND ANYONE ELSE WHO MAY BE IN THE CAR. NHTSA HAS SAID ON THEIR WEBSITE THAT KIA NOTIFIED "THEM" SO WHY AREN'T THEY HELPING THEIR CUSTOMERS?

LAST SUMMER WE WERE ON VACATION, DRIVING FROM TEXAS TO KANSAS. WHILE DRIVING ON THE HIGHWAY, WE NOTICED THAT THE ENGINE STARTED SOUNDING LIKE A DIESEL ENGINE. I PULLED OVER TO THE SHOULDER, SHUT THE ENGINE OFF AND CHECKED THE OIL. I NOTICED THAT WE HAD SPONTANEOUSLY LOST OIL. NO LEAKS OR ANYTHING. WE PULLED INTO AN AUTO PARTS STORE AND PURCHASED 3 QUARTS OF 5W-20 SYNTHETIC CASTROL GTX SYNTHETIC OIL, I ADDED THE OIL AND THE RATTLING STOPPED. NOW THE ENGINE AGAIN HAS DONE THE SAME THING AND NOW ITS IN NEED OF EXPENSIVE REPAIRS BECAUSE THE ENGINE HAS A PISTON ROD KNOCK DUE TO SPONTANEOUS OIL LOSS.

(MN) ENGINE THREW A ROD AT 80,000 MILES. I WAS TOLD BY A MECHANIC WHO PERFORMED A DIAGNOSTIC READING THAT THE KNOCK SENSOR (PO...26) WAS FAULTED AND THAT THERE WAS A RECALL FOR AN ENGINE ISSUE, THEREFORE I SHOULD LOOK INTO IT TO SEE IF THIS VEHICLE WAS INCLUDED. UPON READING ARTICLES AND COMPLAINTS THE EXACT ISSUE THAT HAPPENED WITH MY 2016 KIA SOUL IS WHAT IS DESCRIBED, HOWEVER, MY VIN # DOES NOT SEEM TO FALL WITHIN THE PRODUCTION OF THIS BUT I DON'T THINK THIS IS ACCURATE, THE ISSUE DEFINITELY SEEMS RELATIVE.

THE CARS ENGINE STALLED WILL DRIVING. CAR HAS OIL. NOT OIL RELATED. NOT SURE WHY ENGINE IS GONE. I HAVE TO REPLACE ENGINE.

DRIVING HOME NORMALLY, ENGINE KNOCK LOUDLY, LOST OF POWER, BARLEY MADE IT HOME. OIL LIGHT CAME ON IN WHEN I WAS CHECKING ENGINE. NO OIL, JUST HAD A OIL CHANGE MONTH AGO. NO LEAKAGE, NO SMOKE FROM TAIL PIKE. OIL PRESSURE LIGHT NEVER CAME ON UNTIL IT'S OUT. I READ 10 POST THAT IS THE SAME AS WHAT HAPPEN TO ME.

HEADLIGHTS FLICKER DURING USE, ESPECIALLY WHEN USING THE TURN SIGNALS.

TL* THE CONTACT OWNS A 2016 KIA SOUL. WHILE DRIVING APPROXIMATELY 30 MPH, A KNOCKING SOUND EMERGED FROM THE ENGINE COMPARTMENT AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ENGINE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

DRIVER SEAT GIVING OFF ELECTRICAL SHOCK TO LEGS AND BUTT WHEN PRESSING THE GAS THE ENGINE STALLING THE CATAYLIC CONVERTER OVER HEATING VEHICLE STEERING RIGHT AIR BAG SYMBOLS POPS UP EVERY NOW AND THEN *BF*TP THE CONSUMER STATED THE VEHICLE EXPERIENCED VARIOUS LIFE THREATENING CYBER SECURITY RISK. *JS

MY VEHICLE STALLED, CUT OUT WHILE I WAS DRIVING IN TRAFFIC, AND DIED. IT WAS DIAGNOSED WITH AM ISSUE WITH THE ENGINE. ALL MAINTENANCE FOR THE VEHICLE WERE BEING PROPERLY MAINTAINED AP RHERE SHOULD NOT HAVE HAD ANY ISSUES. THERE WAS A DEFECT IN THE ENGINE.

TL* THE CONTACT OWNS A 2016 KIA SOUL. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND LOST POWER IN THE MIDDLE OF THE ROAD. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO BOB BELL KIA (7900 EASTERN AVE, BALTIMORE, MD 21224, (410) 766-3600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING), ALTHOUGH THE FAILURE WAS SIMILAR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,500. *TR*JB THE VEHICLE OVERHEATED, STALLED IN THE STREET AND WOULD NOT RESTART. THE OIL LEAKED OUT OF THE VEHICLE. I HAD THE VEHICLE 7900 EASTERN AVE. BALTIMORE, MD 21224. I WAS CALLED ON 17-JUN-2019 AND I TOLD THAT I HAD TO PAY $139 BEFORE THEY WOULD LOOK AT IT. ON 18-JUNE-2019, I WAS TOLD THAT MY ENGINE HAD NO OIL IN IT. I WAS NO LONGER UNDER WARRANTY AND I HAD TO PAY $8, 373.47 FOR A NEW ENGINE.*JB

MY 2016 KIA SOUL IS UNDER A RECALL DUE TO BURNING OIL THAT WRECKED THE CANDLE AT A CONVERTER IN HAS THE POTENTIAL OF THROWING A ROD. I THREW A ROD AND TOOK IT TO THE DEALERSHIP IN THE DEALERSHIP IS TRYING TO SAY IT'S LIKE A MINT MAINTENANCE NOT THE ACTUAL PROBLEM OF THE BURNING OIL WHICH IS A CAUSE FOR LAWSUITS TOWARDS KIA. THE DEALERSHIP AND KIA ARE REFUSING TO FIX THE CAR EVEN KNOWING IT IS UNDER A RECALL AND WHAT HAPPENED TO MY CAR IS PART OF THE RECALL. I HAVE TALKED TO THE DEALERSHIP IN I HAVE TALKED TO PEOPLE AT THE KIS AT CUSTOMER CARE AND THEY ARE REFUSING TO FIX IT.

DRIVING VEHICLE APPROXIMATELY 35-45 MILES PER HOUR ON CITY STREET - LOAD NOISE UNDER ENGINE, IT STARTED KNOCKING, LOSS OF POWER, LARGE PUDDLE OF OIL UNDER VEHICLE. HAD TO BE TOWED HOME. PRIOR TO FAILURE - NO LIGHTS/WARNINGS KIA SOUL + WITH 2.0 ENGINE FOUND FOLLOWING INFORMATION FOR THE 1.6 L ENGINE - I SUSPECT IT IS OCCURRING ON THE 2.0L ENGINES ALSO NHTSA RECALL #140711 NHTSA COMPAIGN #19V120000 MFG COMPAIGN #SC176 REMOVED OIL PAN AND FOUND PISTON CLOSEST TO THE PASSENGER SIDE TIRE DESTROYED AND IN OIL PAN. ROD PUNCTURED FRONT AND REAR OF BLOCK. VEHICLE HAS 88,439 MILES 2ND OWNER SO 100,000 MILE WARRANTY NOT APPLICABLE I HAVE TO FIX THE VEHICLE NOW - CANNOT WAIT FOR SOLUTION ON THIS - CURIOUS IF THE ABOVE LISTED RECALL IS MODIFIED TO INCLUDE 2.0 ENGINES, WHAT IS THE POSSIBILITY OF THE COSTS BEING COVERED?

AUTOMATIC TRANSMISSION WAS PLACED INTO PARK AFTER DRIVING. THE CAR INDICATED IT WAS IN PARK, HOWEVER THE CAR ROLLED - IT WAS NOT IN PARK. APPLYING THE FOOT BRAKE WORKED. APPLYING THE PARKING BRAKE WORKED, HOWEVER THE GEARSHIFT DID NOT ENGAGE PARK PROPERLY.

ON 6-10-19 THE 2.0L ENGINE FAILED IN MY 2016 KIA SOUL+ WITH LESS THAN 40,000 MILES. THE DEALERSHIP DETERMINED THIS WAS DUE TO A "MANUFACTURER DEFECT" AND WILL BE "REPAIRED UNDER WARRANTY." THE SERVICE DEPARTMENT AT THE KIA DEALERSHIP STATED THE CYLINDERS IN THE BLOCK WERE "OUT OF ROUND." THEY SAID IT APPEARED THAT ALLOW OIL TO GET BURNED WITH THE EXHAUST AND BURN UP IN THE CATALYTIC CONVERTER. THIS CAUSED HIGH AMOUNTS OF CARBON BUILD UP IN THE CATALYTIC CONVERTER. I HAVE NO TIME FRAME AS TO WHEN MY VEHICLE WILL BE REPAIRED AND RETURNED TO ME.

SOUL BEGAN USING EXCESSIVE AMOUNTS OF OIL. I DID ALL THE OIL CHANGES AT THE DEALER. WHILE SPECS SAY EVERY 5000 MILES, WE WERE CHANGING IT AT 3000 AND ADDING IN A QUART EVERY 1000 MILES BETWEEN CHANGES. CAR PERFORMANCE HAS DROPPED SIGNIFICANTLY IN THE LAST YEAR. THEY SAID IT WAS MY PLUGS. THE LAST TWO TIMES IN, THEY SAID IT WAS MY CATALYTIC CONVERTER (4 YRS OLD; 145K MILES). 1ST QUOTE WAS 1300. LAST QUOTE WAS 1600. THEY TOLD ME THEY REMOVED IT TO CONFIRM THAT WAS THE PROBLEM. MY SON CRAWLED UNDER THE CAR AND FLAT OUT SAID THEY LIED. IT WAS NEVER REMOVED. HE WAS THE ONE TO FIND THAT THERE IS A RECALL OUT FOR KIA SOULS SPECIFICALLY FOR THIS ISSUE. THE VIN IS NOT COVERED. I AM ASKING THAT THIS CAR BE ADDED TO THE LIST AS IT SOUNDS HORRIBLE AND IS A RISK TO DRIVE. I HAVE RENTED A CAR LAST WEEK AND MY SON IS LOANING ME A CAR THIS WEEK. I AM ATTACHING A PICTURE OF THE CONVERTER. MY SON NOTES THAT IF THEY REMOVED IT TO TEST THEIR CONCLUSION, THEN THE BOLTS WOULD SHOW SIGNS OF REMOVAL AND THAT THEY WOULD HAVE HAD TO WELD THAT BACK PIPE. **DATE** I AM PUTTING TODAY'S DATE SINCE I DO NOT KNOW WHICH DATE TO USE. IT IS MY OPINION THAT THE EXCESSIVE OIL USE STARTING A COUPLE OF YEARS AGO WAS THE FIRST INDICATION THAT THE CATALYTIC CONVERTER WAS CAUSING PROBLEMS.

TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WAS BURNING AN EXCESSIVE AMOUNT OF OIL. THE CONTACT CHECKED THE OIL AND NOTICED THAT THE DIPSTICK WAS DRY; HOWEVER, THE OIL WAS DARK AFTER IT WAS CHANGED. IN ADDITION, THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MATTHEWS AUTO GROUP (3721 VESTAL RD D, VESTAL, NY 13850, (607) 584-5354) WHERE AN OIL CONSUMPTION TEST WAS PERFORMED. IT WAS DETERMINED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL, BUT THERE WERE NO VISIBLE LEAKS. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 116,000.

TL* THE CONTACT OWNS A 2016 KIA SOUL. WHILE DRIVING INTO AN INTERSECTION, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO DUTCH MILLER KIA (7725 SOUTH BLVD, CHARLOTTE, NC) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 51,188.

I LEASED A 2016 KIA SOUL ! FOR MY DAUGHTER. AT THE END OF THE LEASE (AUGUST 2018), I PAID PURCHASED THE VEHICLE FROM THE KIA. 31 MAY 2019 WHILE DRIVING HER CAR THE ENGINE SEIZED IN THE MIDDLE OF THE ROAD. IT WAS TOWED TO DUTCH MILLER KIA OF CHARLOTTE. THE CAR HAD 51,188 MILES. AFTER A WEEK THE DEALER TOLD US THE CAR WASN'T GOING TO BE COVERED UNDER WARRANTY. I THEN FILED A COMPLAINT WITH KIA CUSTOMER RELATIONS WHO REVIEWED THE CASE AND DID NOTHING TO HELP. I SPOKE WITH THE SERVICE MANAGER, BRANT BLACKWELDER WHO AGREED TO SPEAK WITH THE DISTRICT SERVICE MANAGER TO SEE IF THERE WAS ANYTHING THAT COULD BE DONE. ON 26 JUNE, THEY STATED THEY WOULD EXTEND A "GOOD FAITH" OFFER OF REPLACING THE ENGINE, BUT I WOULD BE RESPONSIBLE FOR THE LABOR ($1,700 ESTIMATED). DURING THE 3 MONTHS IT TOOK TO REBUILD THE ENGINE, I WAS FORCED TO PAY FOR ALTERNATE TRANSPORTATION AND PAID $1,517.47 IN RENTAL CAR AND LYFT FEES. THE CAR HAS HAD REGULAR OIL CHANGES AS DIRECTED BY THE MAINTENANCE MINDER. THE LAST OIL CHANGE WAS IN JANUARY WHEN THE VEHICLE HAD 44,586 MILES (6,6602 MILES AGO). THERE WERE NO INDICATIONS THE ENGINE WAS LOW ON OIL: THE MAINTENANCE MINDER, CHECK ENGINE LIGHT, NOR THE LOW OIL LIGHT EVER CAME ON. DURING MY CONVERSATION WITH THE SERVICE MANAGER ON 25 JUNE, HE ADMITTED THAT KIA ENGINES HAVE A PROBLEM WITH BURNING EXCESSIVE AMOUNTS OF OIL EVEN AFTER AS LITTLE AS 2,000 MILES FROM AN OIL CHANGE. AT NO TIME DID KIA DISCLOSE THIS ISSUE OF ENGINES BURNING OIL TO ME OR OTHER OWNERS. WHILE THIS CAR HAS THE 2.0-LITER ENGINE THAT ISN'T CURRENTLY UNDER RECALL, I BELIEVE THIS IS A SIMILAR CASE TO THE 379,000 KIA 1.6-LITER ENGINES THAT HAVE BEEN PREVIOUSLY RECALLED. KIA IS SIMPLY PASSING THE BLAME ON TO CUSTOMERS FOR A KNOWN ISSUE WITH THEIR FAULTY ENGINES. THIS ISSUE IS SIMILAR TO THE 1.6L ENGINES NEEDS TO BE RECALLED.

WHEN I PRESS THE GAS THE VOLTAGE IS HIGH AND AMPLIFIER MY HEART FEELS AS IF ITS GOING TO BURST MY KIDS NOSE BLEED AND THEY GET SICK WHEN AIR IS ON THE SMELL IS BAD IN CRUISE CONTROL AROUND CERTAIN VEHICLES IS SPEEDS UP ON ITS ON...I'VE NOTICED ALTERED PARTS AND THE INSURANCE INFO IS ALTERED MY BOYFRIEND [XXX] BOUGHT CAR 11/2019 FROM KIA OF GREER ONLY ONE OWNER THE MILEAGE ON PAPERS IS WRONG AND SO IT IS ONLINE...I HEAR SOMEONE IN AND OUT CAR AT NIGHTS BOYFRIEND SAID LEAVE IT ALONE MISSING ID SOCIAL BIRTHCERTIFCATES OIT DASH WHEN RUNNING OUT TO SEE WHO WAS AT CAR DOOR WAS LEFT OPENED THE CENTER OF MY HEAD BURNS WHEN DRIVING THE VEHICLE BECAME DIZZY 1/2019 ALMOST FEEL ASLEEP THE THING IS THE VEHICLE IS IN HIS NAME NOT MINE BUT INSURANCE HAS HIS DISABLED BROTHER DOWN AS PRIMARY DRIVER MY DRIVERS RECORD IS WRONG MY MOTHER ACCIDENTS OR ON MINE HER PHONE AND BREACHED OLD EMAIL WAS ON THE ACCOUNT ME AND KIDS ARE VICTIMS OF FOREIGN ORGANIZED CRIMES... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I RECEIVED RECALL NOTICE FOR THE ENGINE CONTROL UNIT THAT CAN CAUSE CATALYTIC CONVERTER TO GO BAD AND CAN CAUSE OIL LEAK. I TOOK MY CAR IN CAUSE THE CHECK ENGINE LIGHT AND MY CAR FAILED EMISSIONS I TOLD THEM IT WAS CATALYTIC CONVERTER AND I HAD A MAJOR OIL LEAK THEY FIXED THE CTALYTIC CONVERTER AND TOLD ME THAT THE OIL LEAK IS BECAUSE MY GASKET IS MESSED UP AND IF I PAY FOR AN OIL CHANGE THEY WILL FIX IT AND I WONT HAVE ANY MORE OIL LEAKS WELL ITS 2 WEEKS LATER AND MY OIL LIGHT IS COMING BACK ON THEY ARE CROOKED AND I KNOW THEY ARE GOING TO GIVE ME A HARD TIME ABOUT IT SINCE I ALREADY HAD MY CATALYTIC CONVERTER FIXED...THE OIL STARTED LEAKING AT SAME TIME CHECK ENGINE LIGHT WAS COMING ON SO I KNOW THAT IT HAS SOMETHING TO DO WITH CATALYTIC CONVERTER OVER HEATING AND IN RECALL AND KIA TOLD THEM IF ENGINE NEEDS REPLACED THEY NEED TO DO IT. I HAVE AN APPOINMENT AT 7:30 ON 6/12 WITH KIA OF COATSEVILLE I NEED TO KNOW WHAT I NEED TO DO TO GET THEM TO FIX MY VEHICLE ITS COSTING ME MONEY TO TAKE OFF WORK TO GET THIS DONE

ON SUNDAY, MAY 26TH, 2019, OUR KIA SOUL CAUGHT FIRE AS WE WERE DRIVING ON THE INTERSTATE HIGHWAY. MY FAMILY WAS IN THE CAR WHEN MY HUSBAND FELT THE CAR LOSE POWER. WE HEARD A KNOCKING SOUND BETWEEN US AND UNDER US, FORWARD BETWEEN OUR SEATS AND THE ENGINE. MY HUSBAND SAW SMOKE AS HE PULLED OVER ON THE SIDE OF THE HIGHWAY. A FEW SECONDS AFTER WE PULLED OVER, WE SAW FLAMES ERUPT FROM THE HOOD OF THE CAR. WE GOT OUR THREE KIDS OUT OF THE CAR AS FAST AS WE COULD AND RAN FROM THE CAR. WE CALLED 911 AND THE FIRE DEPARTMENT AND POLICE CAME TO PUT OUT THE FIRE AND DIRECT TRAFFIC, AS AT LEAST ONE LANE WAS CLOSED. IN THE TIME IT TOOK FOR THE FIRST RESPONDERS TO ARRIVE, OUR CAR EXPLODED INTO A FIRE BALL.

TAMARA RECALL: MY CAR HAS BEEN LOSING OIL BUT DO NOT SEE OIL ANYWHERE. RECEIVED A RECALL LETTER REGARDING CATALYTIC CONVERTER NEEDING REPLACED. I TOOK IT TO THE DEALERSHIP. THEY REPLACED THE CONVERTER, GAVE ME AN OIL CHANGE AND REPLACED A PRESSURE VALVE. FOUR DAYS AFTER I RECEIVED MY CAR BACK, THERE WAS NO OIL IN THE ENGINE. I TOOK IT BACK TO KIA AND THEY ARE REFUSING TO REPLACE THE ENGINE.

I HAVE A RECALL ON MY 2016 KIA SOUL ENGINE CONTROL UNIT

I GOT A RECALL NOTICE (NHTSA RECALL#19V120). BEFORE I COULD GET IT LOOKED AT AND CORRECTED, I HAD A PROBLEM WITH THE CAR. I WAS ON AN INTERCHANGE BETWEEN HIGHWAYS AND THE CAR WOULD BARELY MOVE. I HAD IT TOWED TO THE KIA DEALER I BOUGHT IT FROM. THE SERVICE ADVISOR CALLED THE NEXT DAY AND TOLD ME MY CATALYTIC CONVERTER WAS TOTALLY PLUGGED UP. IT SAYS IN MY RECALL NOTICE THAT A MALFUNCTION INDICATOR LAMP "MAY: ILLUMINATE. MY MIL DID NOT ILLUMINATE. AND BECAUSE OF THIS AND THE "COMPUTER " SHOWED NO CODE THAT THEY WOULDN'T COVER IT UNDER THE RECALL. NOW I AM VERY IRRITATED. I DON'T CARE THAT MY MIL LAMP WASN'T ILLUMINATED, I DON'T CARE THAT IT DIDN'T SHOW A CODE, IT SAYS RIGHT ON MY RECALL NOTICE THAT THEY WILL UPGRADE MY COP ECU LOGIC TO PREVENT OVERHEATING OF THE CATALYTIC CONVERTER. EVIDENTLY THE DAMAGE TO MY CONVERTER WAS DONE BEFORE I COULD HAVE THE UPGRADE DONE. NOW THE DEVICE ADVISOR TOLD ME THAT THE COMPUTER SHOWED NO CODES, SO I'M CURIOUS HOW THEY NEW IT WAS THA CATALYTIC CONVERTER. I WOULD SAY THAT THERE IS EITHER A PROBLEM WITH THE COMPUTER SYSTEM OR KIA IS RUNNING SOME KIND OF A SCAM. THE SERVICE ADVISOR TOLD ME IT WOULD COST ME OVER 1200 DOLLARS PLUS THE TOW BILL TO FIX THE CAR, TOTAL OF 1400 + DOLLARS. I DON'T THINK IT'S RIGHT THAT I HAVE TO PAY FOR A CONSUMER SAFETY RECALL. IF I WOULD HAVE BEEN ON THE HIGHWAY DOING 70 MPH WHEN THIS HAPPENED MY WIFE AND I COULD HAVE EASILY BEEN KILLED. I THANK GOD THIS DIDN'T HAPPEN..I TALKED TO THE SERVICE ADVISOR AND HE TOLD ME THAT THE COMPUTER SHOWED ABSOLUTELY NO CODES AT ALL. ACCORDING TO THAT MY CAR SHOULD BE RUNNING FINE, BUT IT IS NOT. SOMETHING IS WRONG IN THE COMPUTER SYSTEM TO NOT SHOW ANYTHING AND MY CONVERTER IS PLUGGED. THIS JUST IS NOT RIGHT. I WOULD APPRECIATE SOME ACTION ON THIS ISSUE. I HAVE A CASE NUMBER THROUGH KIA FOR THIS ISSUE. CASE NUMBER IS13177167. THEY SAID THEY COULD DO NOTHING ABOUT IT.

TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT EXPERIENCED MULTIPLE FAILURES WITH THE VEHICLE AND STATED THAT THE STEERING CONTROL MODULE, ELECTRICAL SYSTEM, AND CATALYTIC CONVERTER BECAME DEFECTIVE WITHOUT WARNING. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 17V608000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALLS. ALSO, WHILE THE VEHICLE WAS IDLING, THE ENGINE SHOOK AND A SULFUR ODOR EMITTED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO FIRST KIA (2081 1ST ST, SIMI VALLEY, CA 93065, (805) 624-4044), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 42,000.