2014 Kia Sportage Complaint Log

TL* THE CONTACT OWNED A 2014 KIA SPORTAGE. WHILE DRIVING 20 MPH, ANOTHER VEHICLE PASSED THE CONTACT ILLEGALLY ON THE SHOULDER. THE CONTACT ATTEMPTED TO MOVE THE VEHICLE OVER A LITTLE WHEN THE REAR DRIVER SIDE TIRE STRUCK GRAVEL AND LOST CONTROL. AS A RESULT, THE VEHICLE WENT AIRBORNE AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHRONIC WHIPLASH, A CONCUSSION, A SORE ARM, AND BACK INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE OTHER VEHICLE FLED THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 77,974.

MY 2014 KIA SPORTAGE IS DYING AT RANDOM TIMES. IT HAS DONE IT ON MANY OCCASIONS, WHILE DRIVING DOWN THE ROAD, STOPPED AT STOP SIGNS AND STOP LIGHTS, DROPPING MY SON OFF AT SCHOOL,PULLING OUT OF THE STORE, ECT. I NEVER KNOW WHEN IT IS GOING TO HAPPEN. IT HAS BEEN IN THE SHOP MANY TIMES BUT THERE IS NOTHING THAT CAN BE FOUND WRONG. NO CHECK ENGINE LIGHT OR ANYTHING. I HAVE REPLACE THE BATTERY AND SPENT A LOT OF MONEY TO TRY AND FIND WHAT IS WRONG BUT NO ONE CAN SEEM TO FIND A REASON FOR THIS TO BE HAPPENING. I HAVE TWO YOUNG CHILDREN AND CAN NOT AFFORD A NEW RIG OR CAR HIGHER CAR PAYMENT AND I AM SCARED TO HAVE MY CHILDREN IN MY CAR TO GO ANYWHERE IN FEAR MY CAR IS GOING TO DIE WELL DRIVING AT HIGHER SPEEDS. I DONT EVEN CHANCE LEAVING TOWN. THE STEERING WHEEL AND POWER BRAKE START TO LOCK WHEN IT DIES WHEN YOUR ON THE ROAD.

MY KIA WAS PARKED IN MY DRIVEWAY AND ON 21 JUNE 2018 AT APPROXIMATELY 10 PM.A LOUD POP LIKE NOISE WAS HEARD FROM OUTSIDE. ON INVESTIGATION WE FOUND HUNDREDS OF GLASS SHARDS AT THE BACK OF THE CAR WHERE THE REAR GLASS HAD SPONTANEOUSLY SHATTERED.

DRIVING ON HIGHWAY POOR GAS MILEAGE, ENGINE SPEED REDUCED, ENGINE STARTED KNOCKING. VEHICLE STRUGGLED TO PULL ITSELF. VERY CONCERNING DRIVING IN DALLAS TRAFFIC. CAR IS STILL AT DEALERSHIP 300 MILES AWAY TWO MONTHS AFTER THIS INCIDENT.

ENGINE SEIZED WHILE DRIVING ON LOCAL ROAD, APPROX 30 MPH. LUCKILY, I WAS NOT DRIVING ON THE HIGHWAY AT 65MPH WHERE THE CAR COULD HAVE POSSIBLY SEIZED. CAR WAS TOWED TO LOCAL MECHANIC. AFTER INSPECTION BY LOCAL MECHANIC, WAS TOLD THE ENGINE WAS BONE DRY ALTHOUGH I HAD AN OIL CHANGE 2 MONTHS PRIOR. HAD THE CAR TOWED TO KIA DEALERSHIP. WAS TOLD BY TECH THAT THERE WAS A FLAG IN THE SYSTEM AFTER I BROUGHT UP SC147 (ENGINE SEIZURE RECALL). TWO WEEKS LATER, WAS TOLD THAT THE RECALL DID NOT APPLY TO MY VIN. I HAD NO WARNING INDICATIONS WHEN ENGINE SEIZED. WAS NEVER TOLD THE WARRANTY WAS EXTENDED TO 120,000 MILES. I PREVIOUSLY HAD AN ENGINE WARNING LIGHT AROUND 108,000 MILES AND LOCAL MECHANIC TOLD ME I HAD LOW OIL. I WAS NEVER NOTIFIED BY KIA REGARDING THIS SERVICE RECALL. NOW I AM BEING TOLD I CANNOT BE GRANDFATHERED IN TO THE 120,000 EXTENDED MILEAGE (I AM CURRENTLY AT 124,000) BECAUSE MY OIL CHANGES WERE PERFORMED OUTSIDE OF KIA SERVICE CENTER. FLAG IN THE SYSTEM, NEVER NOTIFIED, ENGINE SEIZED, BEING TOLD IT WAS AN INTERNAL COMPONENT FAILURE, BEING TOLD NOT RELATED TO SERVICE RECALL. SEEMS LIKE A BUNCH OF NONSENSE TO ME. SC147 COVERS SPORTAGE 11'-13' AND SORENTO 12'-14' AND OPTIMA 14'... ALL HAVE SAME 2.4L GDI ENGINE LIKE MINE. WAITING FOR OVER AN HOUR ON THE PHONE WITH KIA CONSUMER ASSISTANCE FOR FURTHER HELP.

SUNROOF EXPLODED - I WAS TRAVELLING AT APPROX. 60MPH ON A DIVIDED HIGHWAY AND THE SUNROOF EXPLODED CAUSING SMALL PIECES OF GLASS TO FALL INTO THE VEHICLE.

TL* THE CONTACT OWNS A 2014 KIA SPORTAGE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 55 MPH, A LOUD SPUTTERING NOISE WAS HEARD AND THE OIL INDICATOR ILLUMINATED. THE NOISE GREW LOUDER, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH METAL SHAVINGS IN THE OIL. THE VEHICLE WAS REPAIRED, BUT THE SPECIFICS WERE UNKNOWN. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO A KIA DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

In researching my vehicle I came across a recall/investigation for Kia window regulators. My 2014 Sportage has had the same issue and the dealership told me 'my door panel is fried'. I do not have any issues with the drivers window...it can go up/down. The passenger side is functional less often than the rear windows which will at times get stuck half way or stuck down all together. I own a 2014, am the original owner - the issue is includes more than just the 2017 models. The dealership dismissed my concern that the driver side window is functional while the remaining three windows are functional at times. If the door panel was fried wouldn't that mean that ALL functionality would be lost?

TL* THE CONTACT OWNS A 2014 KIA SPORTAGE. WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND DIAGNOSED BY AN INDEPENDENT MECHANIC. IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT CALLED DON DAVIS NISSAN AT (877) 376-9083 (1901 N COLLINS ST, ARLINGTON, TX 76011) AND WAS INFORMED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

ON 8/26/17 MY KIA WAS IN THE DRIVEWAY PARKED THE TEMPERATURE OUTSIDE WAS 69 DEGREES SO IT WASN'T A HOT DAY ALL OF A SUDDEN THERE WAS A LOUD BOOM, SOUNDED LIKE SOMETHING EXPLODED OR A BOMB WENT OFF THERE WAS NOTHING THAT HIT THE SUNROOF IT JUST EXPLODED FOR NO REASON, THANK GOODNESS I WAS NOT DRIVING, I COULD HAVE HURT SOMEONE ON THE ROAD FROM THE SOUND I WOULD HAVE PANICKED HAD I HAVE BEEN DRIVING.

THE FRAME NUTS HOLDING THE TRAILER HITCH PULLED LOOSE FROM THE FRAME. THE MAX WEIGHT FOR THE HITCH IS 200 LBS. I USE AN ELECTRIC SCHOTER T GET AROUND. THEIR IS ALOFT ATTACHED TO THE HITCH. THE COMBINED WEIGHT OF THE SCOTER AND LIFT DOES NOT EXCEED THE 200 LBS LIMIT. I WAS DRIVING AND THE HITCH/FRAME MOUNT FAILED. I WAS TRAVELING APPROX 25 MPH AND THE MOUNT FAILED DROPPING THE LIFT AND SCOOTER TO THE CITY STREET.

WHILE BACKING MY 2014 KIA SPORTAGE OUT OF MY GARAGE, I HEARD A LOUD NOISE. IT ALMOST SOUNDED LIKE A TIRE BLOWOUT. UPON INSPECTION, ALL 4 TIRES WERE FINE. THE ENTIRE FRONT SEPARATE PORTION OF THE PANORAMIC SUNROOF HAD EXPLODED / SHATTERED.

TL* THE CONTACT OWNS A 2014 KIA SPORTAGE. WHILE DRIVING 35 MPH, HOT AIR SUDDENLY EMITTED FROM THE VENTILATION UNIT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPRESSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWO DAYS AFTER THE VEHICLE WAS SERVICED FOR AN OIL CHANGE. IN ADDITION, WHEN THE VEHICLE WAS SHUT OFF, AN ABNORMAL SOUND EMITTED FROM THE MUFFLER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

MY SUV IS 2YRS OLD AND THE COMPRESSOR BLEW OUT. I HAVE HAD IT DIAGNOSED BY ONE OF WEST SIDE KIA. I'M NOT UNDERSTANDING WHY KIA AMERICA MOTORS IS COVER UP WHAT CAUSE THIS PROBLEM .

WHILE DRIVING MY LEASED 2014 KIA SPORTAGE, THERE WAS NONSTOP CONTINUOUS HESITATION "BUCKING", WITH WHITE SMOKE BLOWING OUT OF THE TAILPIPE, LOSS OF SPEED THEREFORE HAVING TO PRESS HARD ON GAS PEDAL TO AVOID ACCIDENT BY TRYING PULL OFF ROAD. THIS HAPPENS ON CITY ROADS AND HIGHWAY. NO DASHBOARD LIGHT INDICATED THERE WAS A PROBLEM. THE SERVICE ADVISOR AT DESTINATION KIA SAID MY MODEL DOES NOT COME WITH WARNING LIGHTS. IT APPEARS TO BE AN OIL PROBLEM. OIL LEVEL GOES DOWN WITH NO VISIBLE SIGNS OF LEAKING. I ONLY HAVE 24,000 ON MY KIA SPORTAGE, WITH ONE YEAR LEFT ON MY LEASE. I AM NOT ABLE TO DRIVE THE VEHICLE AS I AM IN FEAR OF STALLING IN TRAFFIC CAUSING MYSELF OR OTHERS TO BE INJURED.

TL* THE CONTACT OWNED A 2014 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE CRASHED INTO A ROAD SIGN, A POLE, AND ROLLED OVER SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,905. ...01/04/17 *BF UPDATED 12/11/2017*JS

WHILE DRIVING ON THE 91 FREEWAY ON SATURDAY FEB 28TH THE SUNROOF BLEW OUT ALMOST CAUSING AN ACCIDENT - DON'T HAVE ANY REASON WHY THIS HAPPENED NOTHING HIT THE CAR IT JUST SIMPLY BLEW OUT AND SHATTERED GLASS ALL OVER THE BACK SEATS AND THE CARS DRIVING BEHIND ME. I ALMOST VEERED INTO THE NEXT LANE AND ALMOST CAUSED A MAJOR COLLISION. *TR

MY SUNROOF EXPLODED. I HAD JUST ENTERED THE HIGHWAY (THERE WAS NO OVERPASS NEAR ME) MERGING INTO TRAFFIC. I HEARD A LOUD POP LIKE A GUN SHOT AND GLASS RAINED DOWN ON ME. I IMMEDIATELY CALLED MY DEALERSHIP AND DROVE IT IN. THERE WAS NO DETERMINATION AS TO THE CAUSE. DEALERSHIP HAD TO COMPLETELY REPLACE THE SUNROOF. HAD TO CLAIM ON MY INSURANCE AND PAY THE DEDUCTIBLE - ROUGHLY TOTAL REPAIR COST WAS 1200.00. *JS

WHILE PARKED IN NEUTRAL I NOTICED THE LOW TIRE WARNING LIGHT BLINKING. THE VEHICLE HAD APPROXIMATELY 3000 MILES ON IT. AFTER CHECKING THE PRESSURE I DECIDED THAT THE PROBLEM HAD TO BE A SENSOR. I BROUGHT IT TO MYRTLE BEACH KIA ON HIGHWAY 501 IN S.C. I WAS TOLD THAT THE PROBLEM WAS IN THE BOARD NOT THE SENSOR IN THE TIRES AND ALL THEY COULD DO WAS RESET THE CODE. THE DEALER MANGER SAID THAT THEY HAD TO GET PERMISSION FROM CORPORATE TO REPLACE THE PART. I WAS ASSURED THAT THERE WAS A RECORD OF THE PROBLEM IN THE COMPUTER FOR ANY DEALER THAT I CHOOSE TO VISIT. THE LIGHT STAYED OFF FOR ABOUT 7000 MILES. DURING THIS TIME I DID NOT KNOW IF IT WAS WORKING PROPERLY OR JUST GOING TO GIVE ME A FALSE SIGNAL. MY NEXT ATTEMPT TO HAVE THE PROBLEM RESOLVED WAS AT DANBURY KIA IN DANBURY CONN. TO MY AMAZEMENT THERE WAS NO RECORD OF THE PROBLEM IN THE COMPUTER. A CALL TO THE OTHER DEALER CONFIRMED MY VISIT BUT NO RECORD OF THE TIRE SENSOR PROBLEM. AGAIN THEY RESET THE CODE, THE LIGHT IS OUT, BUT THAT LEAVES ME AND MY FAMILY WITHOUT THE PROTECTION THAT THIS WARNING SYSTEM WAS MANDATED FOR. *TR

SHORTLY AFTER I TOOK POSSESSION OF THIS VEHICLE, ON 3-15-14, I BEGAN TO NOTICE THE TRACTION CONTROL LIGHTS INTERMITTENTLY FLASHING ON THE DASH PANEL AND THE VEHICLE BEGAN PULLING TO THE RIGHT. THIS CONCERNED ME AS IT IS AN AWD, AND I WAS DRIVING ON DRY PAVEMENT. I TOOK THE VEHICLE TO THE DEALERSHIP AND SHARED MY CONCERNS, THEY COMPLETED AN ALIGNMENT, THEY DID REPORT SEEING THE LIGHTS FLASHING ON THE DASH BUT REPORTED THIS WAS "NORMAL" FOR THIS VEHICLE. IMMEDIATELY FOLLOWING MY PICKING THE VEHICLE UP FROM THE DEALERSHIP, IT STILL PULLED TO THE RIGHT AND MY TC LIGHTS CONTINUED TO FLASH. I AGAIN RETURNED TO THE DEALERSHIP, THEY REMOVED THE TIRES, REBALANCED AND REALIGNED IT, WHICH SOLVED THE "PULLING" ISSUE. HOWEVER I TALKED AT LENGTH WITH THE SERVICE REP, ABOUT THE TC LIGHTS, AND I DID NOT SEE HOW THIS COULD BE "NORMAL" FOR A VEHICLE. I WAS CONCERNED THAT THIS WAS SUPPOSED TO BE A SAFETY FEATURE, AND YET IT SEEMED TO BE MALFUNCTIONING AS IT WAS TRYING TO TURN ITSELF ON DURING A DRY TAKE OFF AND THROTTLED THE ENGINE DOWN TO THE POINT IT ALMOST DIED OUT. THE SERVICE MANAGER KEPT AND DROVE THE CAR FOR 2 DAYS STATING THAT IT DID IN FACT COME ON NUMEROUS TIMES WHILE DRIVING, I HAVE BEEN TO THE DEALERSHIP NUMEROUS TIMES TO GET THIS FIXED TO NO AVAIL. THE CAR HAS BARELY 2000 MILES ON IT AND HAS SPENT MOST OF THE TIME IN THE SHOP. I DON'T FEEL SAFE DRIVING IT AS I AM AFRAID I WILL PULL INTO TRAFFIC AND GET HIT IF THE ENGINE STALLS OUT. I HAVE SHARED MY FEARS WITH THE DEALERSHIP AND THEY SAY "THERE IS NOTHING THEY CAN DO FOR ME AND THIS IS JUST WHAT THIS VEHICLE DOES".. I AM SO ANGRY ABOUT THE AMOUNT OF TIME I HAVE SPENT WITH IT IN THE SHOP, BUT MORE SO DON'T WANT SOMEONE ELSE TO RUN INTO THE SAME ISSUE I HAVE BEEN HAVING... I JUST DON'T KNOW WHO TO CONTACT SO I'M HOPING YOU CAN HELP ME IN GETTING THIS ISSUE NOTICE AND CORRECTED BEFORE SOMEONE IS INJURED. *TR

MY 5YEARS DAUGHTER HAVE HER WINDOW LITTLE OPEN WHEN SHE HAS HER FINGER ON THE WINDOW. I CLOSED THE WINDOW WITHOUT NOTICED THAT SHE HAS HER FINGER THERE. REALLY HURTS HER AND DIDN'T GET SO BAD BECAUSE SHE WAS FASTER IM WONDERING IF KIA DOESN'T PROVIDE A SAFETY LOCKER FOR WINDOWS PLEASEEEEEEEEEEE *TR