2026 Kia Sportage Complaint Log

A door lock malfunction occurred involving the front driver-side door. The vehicle would not unlock or open using the key fob. Multiple attempts were made to unlock the vehicle, but the driver door remained locked and unresponsive. At the time of the incident, a child was secured inside the vehicle in a child safety seat. Access to the vehicle through the driver-side door was not possible. Access was ultimately gained by going to the passenger side, where a window was open, allowing entry to unlock the vehicle from the inside. If the window had been closed, access would not have been possible. Safety Concern This issue presents a serious safety risk because it can prevent immediate access to an occupant inside the vehicle. In emergency situations (such as extreme weather or medical distress), this type of failure could result in injury or worse.

Our Sportage has the panoramic roof. The back half of the roof chattered all of a sudden while nobody was in or around the vehicle. It exploded outwards.

I was stopped in the left hand turn lane, then accelerated to cross 2 lanes of traffic. I then let off the accelerator, and applied the brakes to stop, and the brakes did not function. I then rear ended a vehicle in front of me due to the intermittent loss of brakes. It may have also been the propulsion system kept going. Either way the vehicle maintained the same speed of about 15mph until I collided with the vehicle in front of me which stopped me. The brakes worked fine again after the collision. There also was no Forward Collision Avoidance system that was triggered in any way. This vehicle is a Rental Car.

I am reporting a potential safety issue involving the lane assist system on our Kia Sportage. On Monday morning, my wife was driving on a straight road and began turning left onto a side street. During the turn, the vehicle’s lane assist system suddenly applied a strong steering correction. The steering wheel jerked unexpectedly and momentarily resisted the driver’s attempt to correct the steering. This sudden steering intervention caused the vehicle to veer toward a guardrail, resulting in a collision. The driver did not intentionally steer toward the guardrail and attempted to correct the vehicle, but the steering wheel resisted input at the moment the lane assist system intervened. A dashcam in the vehicle recorded the incident, and the responding police officer reviewed the footage at the scene and concluded that the steering wheel jerked toward the guardrail. The police report notes that the accident appeared to involve a possible vehicle malfunction. After the incident, we discovered that this vehicle is included in NHTSA Campaign 26V046000, which states that a software error may cause the instrument panel display to fail to show critical safety information such as warning lights. If a malfunction warning occurred but was not displayed, the driver would not have been aware of a problem with the system. The lane assist feature in this vehicle also automatically reactivates each time the vehicle is started, meaning the driver cannot permanently disable it. Because the steering intervention occurred unexpectedly during a normal turn and resulted in a collision, we are reporting this incident so it can be reviewed as a potential safety defect involving the lane assist or related vehicle systems.

I bought the car with 9 miles on it, and when I tried to use the windshield washer, it didn't work! I took it to the dealer, and they refused to fix it! They said the car was infested with mice and that it was my problem!!! The car is made with defective materials! All hoses and foam in the car are made from soy beans!! That is rat and mouse food!!!

I am reporting a potential safety defect involving the panoramic sunroof of my 2026 Kia Sportage, purchased new in August 2025. On February 19, 2026, at approximately 4:45 PM, while driving around 65 mph, the panoramic sunroof suddenly shattered without warning. The failure was preceded by a loud, explosive sound, after which the tempered glass fractured and collapsed inward into the passenger compartment above the driver’s seat. There was no observable external impact. I did not see any debris or object strike the vehicle, and the glass had no prior damage. Weather conditions were mild (approximately 75°F), and the vehicle was operating under normal highway conditions. Glass fragments fell into the cabin, including onto the driver’s seat and interior surfaces. The sudden noise and glass intrusion created a safety hazard, including risk of injury and driver distraction while traveling at highway speed. The vehicle was taken to a Kia dealership the same day. I was later informed by the dealership in San Angelo, Texas, that the damage would not be covered under warranty and that I would be responsible for the repair. Given the lack of observable impact and the inward failure of the glass, I am submitting this report for evaluation as a potential safety-related defect. The incident raises concerns due to the sudden failure at highway speed, inward breakage into the occupant compartment, and occurrence in a vehicle less than one year old. I can provide photos or documentation upon request. Submitted by: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Battery health has gone down to 31% I’ve had it at a dealership three times and they don’t know what’s wrong. They can’t figure it out, but my mileage has dropped significantly.

Shortly after purchase (9/20/25), I noticed that each trip showed much lower gas mileage than would be expected/reported via the vehicle sticker. Initially, these post-drive reports showed mileage around 17 mpg (city-equivalent). We noticed this quickly-- after the first few trips made. I calculated the mpg in early October & my calculations showed 16.7 mpg. Over the next few weeks, similar mpg was calculated/showing. I reported this finding to Kia St. Charles (point of purchase) early-to-mid October & was told to keep calculating mpg. I called again, indicating the problem continued &that we had a two occasions where we were unable to fill the car with gas-- a technician stated that the low MPG could be related to the long vehicle break-in period. We decided to take the car into the Naperville Kia dealership on 11/25 as this issue persisted. After nearly a week, we were ultimately told that without a check-engine warning, there wasn't much they could do to pinpoint or investigate. A check engine light then came on around 12/10 & we took the car back to Naperville Kia on 12/16 asking to look at the check-engine warning & continued gas mileage issues. We were told there was damage to the underside of the vehicle with the Evap Cannister split open & the under-shield smashed in. The technician, in the inspection video stated this would directly impact fuel economy. We were further told this was the result of damage to the vehicle caused by us, though we had not driven over anything, nor was there any other damage to underside, lower front of vehicle, etc. When I asked why gas mileage was impacted since the purchase in September & how this 'new' issue oddly happened to impact gas mileage, they had no answer. We were told this was outside of warranty & we'd be responsible for repairs. My concern is simple: there is a history of issues with the Evap cannister with Kias. And, the gas mileage issues was reported almost immediately. I feel the issue existed

I turned on my vehicle and began driving in Philadelphia. I noticed the dashboard where the speedometer was supposed to be was dark. The Apple car play on the right side of the dashboard was on but no other components were visible. Such as turning signal, lane keep assist, speedometer, etc. I was on the highway and this was extremely scary. This vehicle has less then 200 miles. I’ve taken it to Kia and they are looking into it. But this is a big concern. I have videos of this but it won’t let me add them to this file.

The contact owns a 2026 Kia Sportage. The contact stated that the instrument panel intermittently flashed on and off while driving at various speeds. In addition, the contact stated that while at a complete stop, the speedometer indicated erroneous speeds. The vehicle had been taken to the dealer on several occasions; however, the dealer failed to duplicate or diagnose the cause of the failure. The contact also stated that while driving at 25 MPH, the vehicle jerked while depressing the accelerator pedal. The contact continued driving, and the headlights turned off with an unknown message flashing on the instrument panel. The contact had taken several pictures and installed a camera in the vehicle to document the failures. The manufacturer was notified of the failure but offered no assistance. The contact was eventually provided a case number. The vehicle was not repaired. The failure mileage was approximately 330.

The new car I just bought started to vibrate on the highway when the speed exceeded 50. The interior panel on the left side of the driver's seat and the interior panel on the right side of the center console began to vibrate. The vibrating sensation became very intense at a speed of 60. During continuous high-speed driving, I couldn't feel the speed of the accelerator because my foot was numb due to the vibrating I took it to the Island Kia store for repair, but they told me it couldn't be fixed and it was a normal situation.