NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2022 Kia Telluride. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
1. Windshield. Yes. Pics have been taken. 2. Windshield cracked just sitting in driveway having not been driven at all the day before it was noticed. Has increased in size drastically over only 2 days 3. Car has a svc appt for 2/17/23 for inspection. 4. No to any. 5. None. Does not apply. When windshield cracked was bounced, the vehicle was not driven at all the day before. 2 days prior, there was no visible Crack or chip of any kind. Sunshade is used every day. The size of the Crack grew immensely over the course of just 2 days.
The contact owns a 2022 Kia Telluride. The contact stated while driving with the Lane Keep Assist activated in the Cruise Control mode, the vehicle inadvertently attempted to access the nearest exit independently. The contact also stated that while driving in manual mode at 55 MPH, the Lane Keep Assist jerked the steering wheel out of the driver's grip causing the vehicle to drift to the extreme left. The contact regained control by jerking the steering wheel in the opposite direction with excessive force. The contact took the vehicle to the dealer who failed to accurately diagnose the vehicle. The contact was advised to disengage the cruise control feature while driving. The manufacturer was made aware of the failure. The approximate failure mileage was 10,500.
The contact owns a 2022 Kia Telluride. The contact stated while driving 3-5MPH and making a left turn, the brake pedal was depressed but bounced back immediately and failed to respond. The traction control, the Auto Hold feature, and the forward collision avoidance warning lights were illuminated. The message "Forward Collision Sensor" was displayed. The contact depressed the brake pedal for a second time but the failure persisted, causing the vehicle to hit the rear of another vehicle. The contact stated it was a fender-bender. The air bags did not deploy. The contact did not sustain any injuries. The contact was unsure whether the occupants of the other vehicle sustained injuries. There was no police report filed. The contact was able to drive to his nearby residence. The vehicle was towed to the dealer, where it was diagnosed that no issues were found. The manufacturer was notified of the failure and informed the contact that they would send an investigation team to investigate the failure. However, the investigation team investigated the failure remotely. The dealer later informed the contact that the rear wheel speed sensor needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 30,000.
Driving on the freeway and my sunroof window exploded. It was mid thirty degrees, so the sunroof window was not in use. There was no traffic on the freeway or overpasses, No cars directly in front. We were startled and looked around and heard the noise of broken glass above us. I am planning on taking it into the dealer on Monday. No warning lights or sounds were seen or heard.
After a short trip to the neighborhood with my toddler son in his car seat, I parked my 2022 Kia Telluride and turned off the engine, got out of the car and took my son out of his car seat. While I was trying to collect my items to get to our home, (my toddler standing waiting for me next to the driver door of the car) the car started to move backwards making a very loud noise. I was stuck in between the driver door but luckily I run with car till it came to a full stop after hitting my neighbor’s mail box. The car is only 6 mths old with about 6500 miles. The car was towed the dealerships (Capital Kia) where we bought the car from and is being examined for default.
Rear driver's side wheel speed sensor began to fail intermittently at 10K miles (confirmed and replaced under warranty by dealership, no longer have access to the failed part but can provide dealer contact info). This failure resulted in braking not working correctly – presumably ABS system would read a 0 RPM reading from the one wheel, which then led to ABS triggering at maximum strength for all wheels. The first time this occurred I was approaching a stop sign at approximately 20 MPH on dry pavement and was entirely unable to stop, rolling approximately 50 feet before the computer disabled ABS entirely and I was able to use mechanical brakes to stop. (In subsequent incidents I triggered the same failure in my driveway at extremely low speeds before getting onto a public road.) The following dashboard lights came on after each incident: Auto Hold, Auto Stop-Start, Forward Collision Assist, ABS, Traction Control, and Master Warning. No lights were on prior to brake failure. While the computer registered that the wheel speed sensor was not working mechanical brakes worked correctly (albeit with no stability control or ABS). However, occasionally the system would reset (after turning off / on the vehicle enough times or driving enough distance) at which point dashboard warning lights would turn off and brakes would again stop working reliably (ABS would trigger prematurely). My experience appears to not be an isolated incident: https://www.kiatelluride.org/threads/brakes-failing.1653/. Proposed fix: If wheel speed sensor is sending no data, ABS computer should fail open (assume the wheel is turning unless data from the sensor explicitly indicates otherwise). If the sensor is unable to differentiate between no signal and 0 RPM it should be re-engineered.
These windshields are paper-thin. Numerous cracks.
Dashboard Center LCD screen blacked out right after starting the vehicle. Tried restating the engine but the LCD screen remained blank. I drove 10 miles and after a second restart, the screen came back. The LCD displays important information like the speed and fuel consuption, but I like to use it to display the speed I am driving at as it is more readable than the speedometer. I have scheduled an appointment to have it checked by the dealership.
Driving slowly after just pulling onto a small road and a passing truck kicked up a very small pebble, it cracked the windshield with almost no impact mark, just left large cracks running across the windshield that spread another 5 inches or so having to drive the car to its destination since there was no one in that remote area to call, no cell service either. I have had many cars get their windshields hit much harder and have never gotten a crack ever, the Telluride windshield is known to be prone to cracking and Kia wont do anything about it. They claimed it was fixed when I asked before buying the car and it is definitely not since I see post after post on the telluride forums of other owners getting cracks sometimes on their first day of ownership.
I was traveling on a local road at approximately 35 mph, with only 1 other vehicle near me. I heard a crack, but did not see any rock hit the windshield. I immediately saw a spider crack form on the driver's side. The car is less than a month old and the windshield has no previous wear.
On 12/09/22, the center lcd instrument cluster went blank 2 different times while my wife was driving. Vehicle has 2200 miles on it. Kia issued a recall in May 2022 for this exact issue but only covered roughly 2700 vehicles. This vehicle does not have an active recall and was produced after the issue was supposedly fixed at the kia factory. Obvious safety issue and clearly affects more than the 2700 vehicles already recalled.
Small pebble was kicked up onto the Front Windshield on normal 35 mph street driving. I have read up on many instances that the Kia Telluride has had many issues with thin or defective glass that is not able to withstand simple small rocks.. This is a MAJOR safety issue and concern that KIA must acknowledge for 2021 and 2022 Telluride owners.. Apparently they noted issues on the 2020 when they were released. In many cases creating a small chip that becomes a major crack once it starts running.. Ours was attempted to be repaired by Safelite AutoGlass.. But still a few months later the crack expanded and began getting longer. KIA must begin to extend warranties for Telluride Owners as this glass is NOT meeting safety standards in protecting passengers.. It may become more evident if someone eventually gets seriously injured if the cracking / shattering glass enters the cabin injuring passengers / children.
The contact owns a 2022 Kia Telluride. The contact stated that the client's vehicle was parked in the driveway and turned off, while the client was reaching into the rear driver-side seat area the vehicle began to erroneously roll backward causing the rear door to make contact with the client, and the client was knocked to the ground. The EMS was called to the scene and the client was transported to the hospital. A police report was taken at the scene. During the incident, the client sustained an injured left leg, injured left side, neck, and back injuries. The client also suffered emotional distress due to the incident. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The client was recently informed of the NHTSA Campaign Number: 24V214000(Power Train). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was unknown.
Windshield cracked. Also oxidation on trim on both sides of windshield.
Rear passenger window spontaneously imploded while driving on a freeway. I took photos immediately upon arrival at home. No one was harmed, but had it been one of the front seat windows or someone seated in the back seat, they would have been harmed. Has not been inspected. Have appointment at the Kia dealership. They have not seen it yet. They resisted repairing it until we told them of other reports of KIA windows and sunroofs shattering without cause. I now have some fear of driving it and it occurring again. No warning or indication of the event.
Sunroof suddenly exploded an hour ago while driving on the interstate at 70mph. It was loud, startling both the driver and passenger. It could have caused an accident. Fortunately, the sun shield was closed which prevented glass from entering the passenger compartment. There were no cars in our path. I have not taken it to the dealer yet or called insurance. There was no warning prior to the glass exploding.
245/50 R20 Tire exploded no rubber left on wheel I was on the freeway doing 70, and there wasn't a secure place to pull completely over. no I got 5 second warning my tire was at 26 all others at 30... then BAM
Electronic speedometer cluster goes out sporadically. Back up camera glitches out randomly and says No camera signal received. At least 4-5 times in a year. Kia service won’t do anything about it unless the can “duplicate the issues”.
At 13,500 miles I started hearing a clunking noise in the rear of the vehicle. There is also a strong burning rubber smell after I have been driving. The Kia dealer confirmed that my rear self leveling shocks need to be replaced. I'm not sure if the melting rubber smell is a fire concern. I am concerned that the reduced braking and cornering ability with the defective shocks would make it harder to avoid an accident. I'm currently waiting for the parts to arrive for repair but was instructed to continue to drive it. These shocks are specific to Tellurides with the tow package and it seems to be a known issue from the response I've gotten at both the dealer I purchased from and the dealer where I took it for service.
Blank instrument cluster same as NHTSA Campaign # 22V344000. This issue started happening about 2 weeks ago and has happened approximately 5 times so far.
While driving down the highway, the sunroof exploded. There were not cars in front of us or beside us at the time, and we have no indicators of any debris hitting the roof. The sunroof exploded upwards based on the curve of the remaining glass. We were going around 70mph on an 80 degree day. Most of the glass was caught but the visor but some did land on us. We have reached out to Kia and they have stated they have never heard of this before despite many other owners on Kia Complaint forums experiencing the same thing. This occurred on 10/3/2022 at approximately 4pm. We were not seriously injured and maintained control of the vehicle at the time.
The contact owns a 2022 Kia Telluride. The contact stated while driving at an unknown speed the vehicle lost power, and smoke started coming from under the hood of the vehicle. The contact was able to pull over and shut down the vehicle and the smoke stopped. The contact noticed that the brake control that was added to the vehicle for the tow hitch had melted and burned. The vehicle was towed to the dealer for diagnosis, and they stated that the tow hitch harness module printed circuit board caused an electrical short. The vehicle was repaired. The manufacturer was contacted, and they stated there was nothing they could do because the tow hitch and brake control installed in the vehicle was an aftermarket part. The failure mileage was 7,968.
On a 200 mile Drive My serpentine belt shredded causing my car too Overheat Ac to stop working and leaving me stranded
Okay so, I noticed my windshield was cracked on my way home from work. It had been parked in front of my work and I live in a small town. I immediately notified Kia and asked for the pictures of my car before and after it left the service center because there are 3 visible chips on the lower passenger side of the windshield. Maybe not enough to notice had it not been for my windshield literally splitting. The Kia dealership I bought my car from 2 months ago told me it looked like a rock chipped my windshield. I don’t believe this is what happened, I think they set something on my car and chipped the windshield. Regardless the windshield crack has spread half way across my windshield in 24 hours. For arguments sake, If a rock had hit my windshield it shouldn’t crack completely in half. That’s literally insane. I’m beyond upset that my brand new $52,000 car already has to have the windshield be replaced. My biggest concern with this purchase was safety and I was assured that it was one of, if not the safest car on the market. It doesn’t seem safe to me that a small chip the size of a ballpoint pin cracked my whole windshield in half.
I was driving on the highway at a speed of 55MPH when a small rock hit my windshield. It was not a large rock, probably closer to a pebble. My Telluride’s front Windshield cracked immediately to a length of almost 20 inches long, horizontally.
I was driving and a small pebble hit my windshield from a truck traveling in the opposite direction. The crack spidered out slightly. After 1 hour it traveled halfway across the windshield in my line of vision. I believe this is a defect with the Tellurides thin windshield glass as a normal car windshield that was hit by a small pebble could have been repaired instead of having to be replaced due to traveling through the window.
Small rock hit windshield on very edge, the initial impact only produced a chip not much larger than the tip of a ballpoint pen but within minutes a large crack has spread at least 18" across the windshield. Based on research online this is unfortunately a very common issue and has been going on since at least 2019 when the company acknowledged the issue with a "goodwill" customer service initiative to replace damaged windshields for this exact issue. Still waiting to hear from dealer on potential resolution.
Windshield is a safety hazard, I have not had the car for 3 months and have already had to repair it due to it having multiple cracks and chips.
The instrument panel that displays the mileage, and other things you can select with the mode such as tire pressure, fuel economy, range remaining on the tank of gas goes blank. The main instrument panel display randomly goes out from the moment it starts to the end of that drive, most of the time it works but some drives it's completely blank the entire time, rather you restart several times or not.
While driving at approximately 35 MPH, with no vehicles, pedestrians, lawnmowers, trees, road hazards, etc., near, the windshield spontaneously cracked near the passenger side pillar. The initial crack was circular with spider-webbing, the longest of which was approximately 6 inches (not exact due to being measured with a hand as reference). The vehicle was immediately parked, and upon return to the vehicle 1 hour and 45 minutes later, the spider-webbing had spread to approximately half the length of the windshield from the initial crack at the passenger side, to the driver side. My wife confirmed that there were no vehicles traveling the opposite direction, no pedestrians, overpasses, trees, vehicles, or other logical causes near the vehicle immediately following the initial crack. It seemed to occur spontaneously, my wife stated she heard what she could best describe as "the sound of glass cracking like in a horror movie" and observed the initial crack. Due to the rate of the spreading, and fear of further integrity failures, the vehicle is parked. I contacted Kia due to the 2020 good will letter concerning windshields, and was told this did not apply to the 2022 due to it not being the appropriate year, and would have to cover the replacement of the window out of pocket or through insurance. No warnings, no noise indicative of something striking the windshield, no damage to any other components including the paint, etc. It just seemingly cracked, the only reason I could deduce is due to the temperature today being approximately 85 degrees, and the vehicle was parked in the sunlight due to the parking not being shaded. Perhaps the exposure resulted in the initial failure and subsequent spider-webbing. This vehicle was purchased brand new on 12 June, 2022.
The contact owns a 2022 Kia Telluride. The contact stated that while attempting to start the vehicle, the infotainment system and instrument panel displayed black screens. A dealer was contacted. The contact stated that the middle rear passenger’s seat independently folded with or without a passenger seated in the seat. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument panel and infotainment system needed to be replaced. The instrument panel and infotainment system were replaced on several occasions. The manufacturer was notified of the failure and opened a case. The dealer was contacted, and the contact was informed that no additional assistance would be provided. The approximate failure mileage was 83,000.
Crack on the inside section of windshield. Top left corner sitting against the roof. Looks to be failure at install.
1. Speedometer displayed 0 mph on the display screen and odometer. It took 2 days for it to start working again. 2. Backup camera displayed a green screen with a error message for 4 hours.
We have taken the vehicle in to Zeigler kia twice to complain about a clicking noise athat sounds like it around the tire area. Neither time has the issue been resolved. We have also taken the vehicle in for a recall that possibly could be related to the sensors being inoperable. This issue has yet to be resolved as well. They are quite unhelpful even making us stay on hold for over 30 minutes to try and speak to a representative. I would like to get the issue resolved as it sometimes sounds like a tire may disconnect.
3 days after receipt of my brand new 2022 Kia telluride I noticed a crack in the top of my winshield. After inspecting there was no visible chip and it started right at the top of the glass. A month the crack took over almost my entire windshield. Disappointed in the quality is an understatement.
Display for the backup camera went blank. Has only happen once so far.
The forward collision-avoidance assist, FCA is the main component that failed on me numerous times before inevitably ending in a car accident. The car is currently with my insurance company StateFarm, to assess the damage and to see if it was a total loss or not. They have had it since the accident that occurred back on August 20, 2022. The car had multiple electrical issues that unfortunately were temperamental as to when they would happen so because of that I started to take video on my phone when ever they did happen to show the dealership of the malfunction when it happened so they could see with their own eyes that there was a problem. I attempted to have the dealership fix it but the GM nicely said, "if it doesn't happen with us then it then it didn't really happen and we don't care if you have video or not! That's our policy so sorry about your luck!!!" it was the FCA and the lane keeping assistance that were the 2 main parts that malfunctioned that risked my safety and the safety of others. The FCA is what malfunctioned during the accident. It would randomly slam on the brakes as if I was about to hit something and the lights would flash and the beeping would sound each time it did this even though there was nothing around me. The other times it had done this to me prior it would only happen 1 time and then it would go back to normal but the date of the accident it continued to malfunction over and over again. There were sensors broken on the car from the moment i drove it off the lot back in April of 2022 and have had replaced. The FCA had been malfunctioning Since early June and I first reported it to Kia back on June 22nd 2022. Kia just sent me a letter confirming the FCA does malfunction but its to late now! I have so much more to report but not enough space to tell you everything! They could of helped me when I showed them proof but they didn't care. Their negligence risked my life and my children's lives!!!
I have a 2022 Telluride I purchased from the dealer in May/22 and after 3 months the windshield cracked starting from the bottom corner of driver side almost across the entire windshield. The crack happened while the car was parked in the garage overnight, I found later a small chip maybe caused by a pebble. I did some reasearch online and this same problem has been reported multiple times on Kia forums. I talked to the dealer and they said this is not covered by manufacturing warranty.
1st crack in windshield was a pebble, the 2nd was a bug that hit windshield.
vehicle has been exhausting small amounts of smoke since 20,000 miles. between recommended oil changes, car will lose a quart or more of oil in its reservoir. there is every indication that the vehicle is burning oil. painted trim around windows is fading, failing. some areas are completely without paint.
Since the purchase of my vehicle 7 30 2022 & after driving the first several times in the darkness/evening hours & since I have had safety concerns that the headlamps in my vehicle are insufficient/inadequate - not just the normal headlights illumination but also the high beams. When the high beams are activated the additional effect is negligible/deliver inferior performance. I have continued to reach out to Kia & thus far they have not been helpful. I believe driving at night time is putting me at a safety risk. The dealership did/does not have a way to test the headlamps in any sort of calibration or measuring means other than to turn on the headlights while in the service area and shine them on a wall. When driving during the night time hours I keep my speed on rural roads typically below the speed limit as I do not feel I could brake/stop the vehicle in the field of vision that the headlight illumination provides. I have reached out repeatedly to the Kia Assistance number & thus far there has been no action or contact made by any positive measures taken to address my concerns. I have even contacted my insurance agent twice to express my frustration of Kia's inadequacy to provide a solution or address my concerns. I ask please for any assistance that you may be able to help remedy this safety/risk concern.
I have experienced 3 windshield cracks within the visual field since purchasing the vehicle new. Each time the pebbles are small and the crack is requiring complete windshield replacements
Crack appeared in center of windshield after being parked in my driveway overnight. The crack is approximately one inch in diameter and circular.
Driver assistance causing car to slow down or come to a complete stop on freeway when another car cut in front of me. Also, slowed down when car approaching me getting in turning lane. It is not operating correctly can lead to someone hitting you!
Purchased a brand new 2022 Kia Telluride. After less than 5K miles, engine overheated and I had to stop the car in order to let the engine cool down. The coolant level was fine, I did not see any leaks, and I did not notice an smoke from the engine compartment. After 30min of letting the car cool down, I started the car and checked to make sure the radiator fan was working - and it was working fine. The car's temperature gauge showed normal temp. I turned on the heater full blast as I drove home, just in case. Temperature remained normal. I am unsure why the engine temperature reached critical levels causing the warning and beeping from the car's computer. I am still looking for a dealership to schedule diagnostic of the car to figure out the problem. All Kia dealerships are booked until Nov 2022!
I was driving on the interstate and my sunroof just exploded, nothing hit it.
Exploding Sunroof At approx. 6:45am on July 29th, while driving on highway with no other cars in sight the Sunroof exploded. Sunshade was closed therefore glass did not fall onto us while we were driving. The sound was extremely load, we heard a load pop and then the shattering of glass. We all jumped inside the vehicle but thankfully no cars were in sight around us as we did swerve. We were approx. 2 miles from the dealer's exit so we drove directly to the dealer. Manufacture is not taking any responsibility as they say it was due to impact but there was absolutely nothing that hit our car. No other vehicles around or debris on highway.
Small rock hit windshield which caused the windshield to crack. Never seen a windshield crack so easily.
The contact owns a 2022 Kia Telluride. The contact stated while placing the tongue of the seat belt into the receiver, the driver’s side front seat belt assembly separated from the body of the vehicle. The vehicle was taken to the dealer and the seat belt assembly was torqued to the manufacturer specs. The other seat belt assemblies were checked. The manufacturer was contacted and stated that the vehicle needed to be diagnosed. The failure mileage was 4,040.
I was hit on the front driver side of my car by someone who flew through a red light. The impact was so hard that my head slammed against the driver side window and shattered the glass. No airbags in my car deployed. The other drivers airbag deployed. I had to crawl out of the passenger side door because her car was slammed into mine. I sustained a concussion and injury to my arm from the impact. I’m 5’10” and was wearing a seatbelt
Data synced from NHTSA on May 4, 2026