2022 Kia Telluride Complaint Log

Sunroof spontaneously exploded while driving on the highway at around 65 mph. Fortunately, the shade underneath it was closed so the glass did not get in my car and fortunately, my children were not with me.

The contact's wife owns a 2022 Kia Telluride. The contact stated while his wife was reversing, the instrument panel became inoperable. There were no warning lights illuminated. The contact stated that as his wife turned off and restarted the vehicle, the instrument panel lights illuminated; however, the failure returned after a while. The contact stated that the failure had been occurring intermittently. The vehicle was taken to the dealer where it was diagnosed that no issues were found. Additionally, the dealer informed the contact that they could not repair the vehicle under NHTSA Campaign Number: 21V577000 (Electrical System) since the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,200.

STARTED TELLURIDE AND PUT IN REVERSE, INSTEAD OF MY BACK-UP CAMERA COMING ON, THE LCD SCREEN BEGAN BLICKING FROM BLANK SCREEN TO HOME SCREEN TO BLANK SCREEN. I BACKED UP A COUPLE FEET AND THE CAMERA CAME ON, THEN IT BEGAN BLINKING AGAIN.

Sunroof exploded while driving at 65 miles per hour on I 65 Interstate. We heard an extremely large explosive type sound and saw that the sunroof cover was retracting. Small pieces of glass and rain began falling into the vehicle. It was determined later, that most of the glass was blown outside. It is unknown if the glass pieces made contact with any vehicles behind us. KIA roadside assistance was automatically activated and we requested the address of the nearest KIA dealership. We drove approximately 10 miles to a KIA dealership who placed “crash film” over the gaping hole. The sunroof had been closed before this incident. There were no warning lamps/messages prior to the sunroof exploding.

Purchased 2022 Telluride SX on 02/14/2022. Today(2/19/2022) noticed a chip/crack on windshield in driver sight. I believe chip/crack happened for no reason. Crack is in drivers sight and it will be a safety concern.

Purchased on February 10, 2022 after driving a week windshield cracked, traveling at 40mph on city street.

ON MULTIPLE OCCASIONS, WHEN THE TELLURIDE CRUISE CONTROL IS ACTIVE, THE FORWARD COLLISION WARNING WILL ACTIVATE THE AUTOMATIC EMERGENCY BRAKING SYSTEM, WITHOUT ANY OBJECTS IN THE ROAD. WHEN TAKING THE VEHICLE TO ITS FIRST OIL CHANGE AT THE DEALERSHIP, I WAS USING THE CRUISE CONTROL AND IT WAS THE FIRST TIME IT HAPPENED (2.15.2022). THE SECOND TIME WAS APPROXIMATELY A WEEK LATER. THE THIRD THIS PAST WEEK (3.18.2022) EACH TIME IT OCCURRED, IT WOULD ALARM, BREAK, AND RETURN TO CRUISE SPEED OVER AND OVER UNTIL THE CRUISE WAS DISABLED. APPOINTMENT FOR WARRANTY CHECK SET FOR (3.23.2022) KIA WAS INFORMED, CUSTOMER REP SAID TO TAKE IT TO DEALERSHIP WITH NO OTHER EXPLANATION OR HELP.

Windshield. Windshield was chipped by a flying rock or piece of debris on the right side just at the edge on February 14, 2022. Within one to two weeks a crack had formed and went two-thirds of the way across the windshield in the view of the driver. Windshield was repaired on March 31, 2022. On April 13, 2022, less than two weeks from the replacement, a flying rock hit the windshield and caused a chip at the very bottom of the middle of the windshield. Within two weeks the chip had formed a crack and went half way up the windshield, turned, and went almost all the way across the passenger side of the windshield - in the view of the passenger. it appears many Kia owners have had the same issue with small chips causing extreme cracks in the windshield which resulted in having to replace the windshields numerous times.

While driving I noticed my windshield cracking from the lower drivers side. The crack has grown bigger. Nothing hit the windshield to cause it to start cracking

Windshield keeps getting chips and cracks

The car is one week old and developed a crack in the windshield overnight in mild weather. The crack is over two feet long and growing.

Windshield easily cracked with a small small kick up in snow. Several small chips in the windshield for low visibility in a car with less than 1500miles on it. Several groups of telluride owners report the same problem on 2020-2022 models

Windshield broke by itself

My new AWD 2022 Kia Telluride vibration/ humming at 65 mph and above from day 1. It’s been in service 5 times and they are not able to fix the problem. The dealership we bought it from didn’t even admit there is a problem so we had to take it to another dealership which actually admitted there is a problem. They just changed the drive shaft and rear differential and the problem is still there . It’s been in service longer than it’s been with me. Very frustrating.

We have had the vehicle for less than a year and the windshield has already broken twice from very small/light pebbles. The star caused by the most recent one was so small we didn't even hear it and has now spread to a 30"+ crack across windshield. We learned through researching that the windshields on these cars are becoming notorious for easy breakage and we do not feel safe having such a weak windshield.I have been driving for 18 years and have only ever once before had a windshield need replacement. The crack is so large I am afraid the glass will fall through while driving and it distorts the view. Should not have to keep replacing the windshield for every grain of sand that strikes it!

Unable to put the seatbelt latch in the buckle with a booster seat in place.

Windshield already has a 'rock chip' on the driver's side. We've only had our 22 telluride for 1 week and only has 200 miles.

The driver's side high beam headlight has stopped working. I am told it is because a baffle, a movable reflector, inside the headlight assembly has stopped functioning. In addition, the cost of replacing the headlight assembly is $1300. I know you have received some complaints about the 2020 Telluride. The same assembly in the 2022 Telluride.

The windshield has cracked on my new vehicle with 3,000 miles. I have investigated this and it seems to be a common problem with this make and model.

I got a Brand New 2022 Kia Telluride. Same day a rock or a piece of debris hit my windshield it was around 3:30 PM, while I was in the last lane to take my exit, so I was going at a very low speed. The impact was not that loud but caused a crack in the windshield, it quickly continue to expand by the time I got home the crack was several inches wide. It is concerning to me that at such low speed the windshield would crack, my previous vehicles had been hit before but never cracked.

I have owned my kia teuride for about 7 months and in those months I have had to bring the car to the dealer 3 separate times for a vibration problem. For each time car was in service for a few weeks. First was told I needed tires balanced and they balanced. 2nd time was told I needed a new driveshaft and they replaced. 3rd time wad told I needed a new awd coupler and it was replaced. I am a disabled father of 3 kids and cannot go back and forth to the dealer all the time when they tell me I can't have a rental car or loaner and then strand me at the dealer 14 miles away from my house. There has to be a better way to help people cause it seems that kia consumer affairs is not even helping

I just recently bought a 2022 Kia Telluride 7 days ago and while driving on the freeway the windshield shattered in the lower corner of driver side. There was no car in front of me (not a close distance) or near me for that matter and there was no overpass for a rock to have fallen from. My windshield shattered and glass landed in my face, eyes, and mouth, and all over the inside of my car. Luckily I was able to maintain some control as there were no other vehicles in close proximity. I’ve had rocks hit my windshield before but never to the point of causing this kind of damage. There have been recalls on previous Kia Telluride model and others with 2022 models have been experiencing this issue as well. This is ridiculous and of course the windshield is on back order and KIA expects me to continue driving around with my windshield like this because they don’t know when they’ll have a windshield available. At the dealership they were adamant that a rock hit the windshield however, myself and the passenger did not see a rock and the level of damage that occurred should not have been this high which is concerning as well. There is no way it is safe for me to continue driving like this especially when KIA doesn’t even have an estimated date for me to get this repaired.

The door locks on the car will start cycling locked/unlocked very rapidly. Sometimes in only last 10-15 seconds, other times it will not stop until I manually click the lock or unlock button. It does this when it is parked and it does this when the vehicle is in motion. I do have a video on my phone of this. Kia is being of no assistance in getting this resolved. Online there are multiple reports of the exact same scenario and everybody is reporting Kia is not fixing the issue.

This 2022 Telluride EX was purchased on 7/10 and has about 1015 miles. While driving in a 35 mph zone beside a shopping center, I heard a click and then noticed that I had a chip in the windshield directly in front of the driver side. I never saw a rock or anything hit the windshield and there were no cars in front of me or passing me at the time so I don't believe a rock hit the windshield. I am not exactly positive what happened during this low speed incident but I have never had this with any previous vehicle I have owned. I believe there is a safety issue with the glass on this windshield if it can chip or crack this easily.

Bought a new 2022 Kia telluride July 26, 2021. on July 27 the LCD instrument cluster went black. I only had the car one day. Came back from the store started the car and it worked. A new car should not have this problem. In the Kia forums many have also had this same problem.

Had car 5 days. Heard pebble hit windshield - immediate crack - windshield is in terrible shape. No way this should happen, just cracked immediately

Day 1 of ownership of brand new vehicle. At less than 100 miles on odometer, the center part of the instrument panel goes completely black and does not display pertinent driving information, potentially information necessary for safety purposes. Problem is intermittent. Dealer is unable to fix and unable to determine cause of problem.

UNKNOWN: LCD Cluster Instrument Display went black after purchasing the car for 1 day.

Center cluster screen on dash is not turning on with vehicle. It is as safety concern as none of my safety alerts are working. Lane assist, emergency braking, cruise, etc. I have reported to Kia America and have not heard back.

LCD instrument cluster display does not always appear when starting vehicle. This is used to provide a display of the digital speedometer,, fuel economy, and options to enable various driving vehicle warning messages and driver assistance settings.

I just purchased my car on 7/15/21. While driving today my lcd screen on the dashboard goes black after the system check. I can not see any function on my vehicle ie, miles…system setting, fuel etc. this screen is a necessity to Operate this vehicle. While looking online many telluride customers are experiencing the same issue and there has been no remediation from Kia

Instrument panel located between the speedometer and tachometer which shows information such as MPH, tire pressure, miles remaining, etc. intermittently goes blank. When you start the car, it shows a system check then goes blank. This does not happen every time but it happens frequently (once per day). If you shut the car off and open the door, it usually fixes the issue the next time you start the car. This issue began the day after I purchased the car new.

12 hours after departing the dealership with my new car the windshield cracked. I was driving on the freeway and a small pebble size object hit the windshield. Immediately there was a crack and within hours it spread. The object was very tiny. The impact of the object was not strong since I actually assumed it was bird dropping that hit the car. I contacted the dealership and was informed no replacement is available at this time because the car is so new. It is also not under warranty. They have no estimated time as to when I can replace it. I am worried about the safety of my family as the crack continues to spread impacting my visibility. I am concerned it will shatter causing harm to passengers. This problem has been reported by consumers of 2020 model Tellurides and two models later it appears the issue continues with the 2022s.

screen in cluster randomly does not turn on, missing critical information while driving the vehicle.

The instrumentation cluster screen goes black about 50% of time vehicle is turned on.

The component is called the information cluster which sits between the odometer and the speedometer. It was been inspected and they flashed the firmware but the problem continues to persist. With out the I can not view my mileage I can’t turn on safer features like the alert if a child is left in the back seat etc. I called back to report it still wasn’t working and was told their engineers are working on it. The car is only a week old with I’m not sure how many miles maybe 250 miles but there was zero warning it wasn’t going to work, it just started

Dash screen randomly goes blank.

The instrumentation screen in front of the drivers wheel goes out all black periodically on some startups. With it black, cannot tell what MPH / Gear / distance to empty / drivers mode, and none of the advanced drivers assist features work. One time it happened while on cruise control and just kept accelerating as if it didn't know what speed I was going. 2022 kia telluride. Many others same issue in the forums I'm in.

The LCD display in the instrument cluster that gives information about many ADAS features stays Off. The screen just remains blank on most starts. Restarting after opening and closing the doors helps some times to bring the display back. But since there is no feedback about many ADAS features because of no display, it is indeed a safety issue.

The contact owns a 2022 Kia Telluride. The contact stated that the rear backup camera would intermittently remain in operation while in the drive which caused a distraction to her while driving at various speeds. The contact also mentioned that other electrical delays would occur with the infotainment screen. The contact stated that her vehicle was included in NHTSA Campaign Number: 21V577000 (Electrical System) and that upon arrival to the dealer; she mentioned the failure to the dealer. The dealer informed her that the recall would repair the failure; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 0.

Child safety lock is failing. I get a failure message every day and the doors are not being locked. Causing a safety problem for families with children.