There are 2 owner-reported air bags & restraints complaints for the 2025 Kia Telluridein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
On Sunday January 18th 2026, my daughter and I were involved in a multi-car accident in St Paul, MN on WB I-94. The weather was very cold and windy and it was snowing lightly. Traffic was moving slowly at about 40-45 miles per hour due the possible icy road conditions. A 2020 GMC Terrain, driven by a [XXX] male, was driving at excessive speeds and weaving in an out of traffic when he struck the back of a semi which in turn caused the vehicle in front of our vehicle to hit him and then we struck that vehicle traveling at approximately 40 to 45 miles per hour. There was no time to respond it happened so quickly. Neither my nor my daughters air bags deployed nor did either of your seatbelts lock. I was able to grasp the steering wheel and brace but my daughter flew forward and hit her head on the dash board. The vehicle was towed to Caliber Collision Center in Minnetonka, MN on 1/19/2026. The collision representative questioned the airbags not deploying as well as confirming that the seatbelts did NOT LOCK at the time of impact. We were very concerned as well. The Collision Center (Caliber Collision in Minnetonka, MN), stated that the pre-scan did NOT show any error messages relating to the airbags. We told them immediately that we were not comfortable with this information and that we wanted further investigation. We have also requested the 'Black Box' be pulled to provide information at the time of the accident. We filed a claim with KIA CUSTOMER CARE. They took my statement and said we would hear from someone within the next 5-7 business days. It has been a month and we have gotten NO WHERE WITH KIA. They claim they are looking into it yet the Collision Center has heard NOTHING from KIA. The damages total over $21,000 and the vehicle repairs have almost been completed. We have told them we are NOT comfortable picking up our vehicle with UNRESOLVED SAFETY CONCERNS. KIA CORPORATION HAS FAILED US AND WE WANT ANSWERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
We have a 2025 KIA Telluride and in the second row seats the right hand seat receiver you have to grab it and hold it up tight to insert the seat belt. You have to be strong to do this. We went to Billion KIA in Rapid City SD toi get it fixed and they can't fix it. So they called KIA Corp and KIA said it is not a design flaw and they won't fix it. Someone could get hurt or killed in an accident. Thank you for any help.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026