2025 Land Rover Defender Complaint Log

30 years of car ownership have never had a chipped or cracked windshield. 2025 Land Rover Defender has had 3 rock chips in a year and now a 20" crack from very minor impact from a pebble. This windshield has a design flaw and is extremely fragile.

Driving down the road and my windshield spontaneously cracked. No road debris, no rock, no trauma or accident.

While driving on Back Rd in New Hampshire at approximately 30 mph on Saturday, Feb 14, the vehicle suddenly lost power steering assist and simultaneously shifted into neutral. I received warning messages and immediately lost propulsion. Luckily, there was no traffic on the road with me, but that is not always the case on this particular road. I had to manually steer the vehicle without power assist and muscle it to the side of the roadway. The vehicle was disabled in the road and required towing. The vehicle has approximately 5,400 miles and is a 2025 model year, purchased in late June of 2025. The dealer has indicated the likely cause is a failed DC-DC converter, and I have been told the part is on backorder with extended delays. I've look online at forums, and it sounds like this is a widespread known issue that effects Land Rover cars with model years of 2022 and potentially prior as well. This sudden loss of steering assist and propulsion created a safety hazard in traffic, and it is possible that Land Rover has known about this issue for awhile.

The DC converter went bad and within 30 seconds while driving on the highway I got a battery warning and then the car went into neutral and stopped and went into park and the car turned off in the middle of the road and couldn’t be moved at all. Luckily some cops came and protected the car from behind until a tow truck came. The part needed is out of stock and may not be in stock for months!

The transfer case on my new 2025 LR Defender 130 went out at 5,000 miles. This unit distributes power to the axles. I was told that if I continue to drive it, it could seize up, possibly leading to a loss of control of the vehicle. Land Rover is aware that they installed a bad batch of transfer cases on their new vehicles. They have the batch number(s), and have apparently issued a 'service bulletin,' but not a recall. Nor did they contact owners to let them know of this problem proactively. Given the potential danger in the failure of this unit, a recall is the only safe option.

I had the car while driving loss of power then engine light came on. Dealer twice checked and stated no issue until they tested and found that the replacement of the Hybrid battery system was issue. I've found this same issue with Converter system showing up with others on the facebook 'The New Defender Owners' group. It seems to be a larger issue JLR is not telling people about that has been issue over a couple years.

I was driving on [XXX] In Sarasota County, Florida, at approximately 70mph I witnessed flames coming from passenger rear portion of the car, I pulled over and jumped out at the interior was filled with smoke. In less than 15 minutes the car completely burned to nothing but black molten metal. The vehicle was purchased new, had been on order for over 5 months and had approximately 1,300 miles on it, and was only approximately 45 days in my possession. The vehicle was inspected by police and fire department, it has been towed to the local Land Rover dealer in Sarasota, Florida. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Front Windshield has cracked. Defender has less than 10K and has only been driven on city roads and highway. No offroad. Chip left of center occurred from pebble while driving on Freeway back February. Took vehicle to Safelite for repair within a week. Two months later Chip expanded into a lateral crack extending nearly two feet towards passenger side. Crack is now extending towards driverside almost 10" Land Rover claims Defender is made for offroad but there appears to be the windshield is structurally weak.