2002 Land Rover Range Rover Complaint Log

WHILE DRIVING AT 60 MPH ON THE MARYLAND 495 BELTWAY (HIGHWAY) MY VEHICLE (STEERING WHEEL, BODY OF VEHICLE, MYSELF, ETC.) JUST STARTED SHAKING VIOLENTLY AND EXTREMELY HARD TO CONTROL. I WAS HORRIFIED AND AT THE SAME TIME I HAD TO LOOK OUT FOR OTHER VEHICLES ON ALL SIDES WHILE I SLOWED DOWN TO 45 MPH. NOW, DOWN THE ROAD AND WITH VERY LIGHT TRAFFIC NEAR, I STARTED INCREASING MY SPEED TO 55-60 TO SEE WHAT WAS WRONG AND AROUND 60 MPH THE VIOLENT SHAKING STARTED. I REDUCED THE SPEED TO 45 MPH. WHILE TRYING TO DIAGNOSE, I STARTED TO INCREASE MY SPEED AND AT 55 MPH I HIT A BUMP IN THE ROAD AND IT STARTED SHAKING VIOLENTLY AGAIN. I'VE TAKEN MY VEHICLE TO THE RR DEALER SEVERAL TIMES FOR SERVICE AND EXPLAINED THE PROBLEM AT THOSE SPEEDS AND WAS TOLD, I JUST NEEDED AN ALIGNMENT. NEEDLESS TO SAY THAT WAS NOT SOLUTION. I CONDUCTED RESEARCH ONLINE AND SAW THAT THERE WERE OTHER RR FOLKS WITH THE SAME COMPLAINT. FOLLOWING THEIR LEAD, I PURCHASED AND REPLACED THE DRAG LINK AND TRACK ROD & STABILIZER SHOCK. JUST A TEMPORARY FIX, BECAUSE I HAVE THE SAME VIOLENT SHAKING PROBLEM AT 55-60 MPH AND GOING OVER BUMPS AT THAT SPEED. MOST OF MY DRIVING IS THROUGH CITY STREETS AND NOT ON THE MARYLAND 495 BELTWAY. IT'S BEEN CLOSE TO 2 YEARS AND I NO LONGER TAKE THE BELTWAY BECAUSE I HAVE TO DRIVE IN THE SLOW LANE AND SET MY CRUISE CONTROL AT 50 TO AVOID THE VIOLENT SHAKING. NOBODY AT EITHER RR DEALER I CALLED OR VISITED SEEMS TO KNOW WHAT THE PROBLEM IS. I HOPE THIS ISSUE CAN BE REVIEWED ASAP. THANK YOU FOR YOUR TIME AND ATTENTION! *TR

DRIVING ON THE FREEWAY GOING ABOUT 55 MPH THE CAR STARTED SHAKING I ALMOST HIT A CAR AND COULD HAVE DROVE OFF THE SIDE OF THE FREEWAY AS I LOST CONTROL OF THE VEHICLE I WAS SO SCARED THERE WAS NO WARNING. I'M STILL HAVING CHEST PAINS FROM THIS INCIDENT THIS MORNING. I HAD TO PAY OVER 100.00 JUST TO HAVE IT TOWED BACK HOME. NOT SURE HOW I'M GOING TO PAY FOR IT AND DON'T KNOW WHAT TO DO NOW. *TR

FRONT DIFF FAILURE. *TR

PULLED UP AT TRAFFIC LIGHTS, ON GREEN WENT TO PULL AWAY, DRIVE WOULD NOT ENGAGE. SELECTED NEUTRAL THEN DRIVE TO HEAR LOUD GRINDING NOISE. SELECTED NEUTRAL AGAIN AND CALLED WRECKER TO RECOVER. LAND ROVER DEALER REPORTED MIS-ALIGNMENT OF FRONT DIFFERENTIAL, CAUSING FRONT DIFF SPLINES TO FAIL. REPAIR COSTS $1,000. *TR

TL*THE CONTACT OWNS A 2002 LAND ROVER RANGE ROVER. WHILE DRIVING 65 MPH, THE GEAR SHAFT BEGAN MAKING A LOUD NOISE AND THE VEHICLE SHUT OFF. THE CONTACT WAS ABLE TO PULL OVER, BUT THE VEHICLE WOULD NOT REMAIN IN PARK. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE DIFFERENTIAL NEEDED TO BE REPLACED AT THE COST OF $2,200. THE CURRENT AND FAILURE MILEAGES WERE 33,000.

TL*- WHILE DRIVING AT 10 MPH AND MERGING ONTO THE HIGHWAY THE REAR AXLE OF THE 2002 LAND ROVER RANGE ROVER CRACKED IN HALF ON THE RIGHT PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE DID NOT HAVE ANY CONTACT WITH ANY BUMPS OR ROAD HAZARD. THE DEALER STATED THAT THE CRACK ON THE AXLE WAS VERY ABNORMAL FOR THE VEHICLE. THE FAILURE MILEAGE WAS AT 69,000.*AK

WHILE DRIVING ON I-75 THE VEHICLE WOULD NOT ACCELERATE AND SHIFT GEARS. IT STARTED STALLING AND WOULD DO THE SAME THING AFTER THE ENGINE WAS TURNED OFF AND ON AGAIN. WE DROVE 50-55 MPH ON A HIGHWAY WITH 18 WHEELERS CAREENING AROUND US. TOOK THE VEHICLE TO THE DEALERSHIP, WE WERE TOLD THAT IT NEEDED A NEW TRANSMISSION. NO EXPLANATION WAS GIVEN AS TO WHY WITH A VEHICLE BARELY 5 YEARS OLD AND ONLY HAD 42,000 MILES ACCRUED. WE TOOK IT TO A PRIVATE TRANSMISSION SHOP AND THEY FOUND THE DEFECT. THERE WAS A CRACK ON THE REVERSE PISTON WHICH LAND ROVER WAS APPARENTLY AWARE OF BECAUSE AN UPDATED PISTON WAS MANUFACTURED. ALL WE WOULD LIKE WAS A REFUND FOR THE REPAIRS DONE BUT WE WERE TOLD NO BECAUSE WE DIDN'T GO TO THE DEALERSHIP. IF IT WEREN'T FOR THE PRIVATE SHOP, WE WOULDN'T HAVE KNOWN ABOUT THE DEFECT IN THE FIRST PLACE. I STILL HAVE THE PISTON AND THE CRACK IS CLEARLY VISIBLE. *AK

ON THE EVENING OF 24TH JAN 2007 I WAS LEAVING THE MOTORWAY TO JOIN ANOTHER MAJOR ROAD, WHEN I LOST ALL DRIVE TO MY 2002 RANGE ROVER. THERE WAS NO INDICATION OR NOISE LEADING UP TO THE LOSS OF DRIVE, AND THEN THERE WAS A LOUD GRINDING NOISE AND THE COMPUTER INSTRUCTED ME TO ENGAGE NEUTRAL. I ENGAGED NEUTRAL AND COASTED LUCKILY ENOUGH FOR 100 YARDS TO A PULL IN OFF THE ROAD, AND AWAITED MY AA RECOVERY TO RECOVER THE VEHICLE. UNKNOWINGLY MY CAR HAD MISSED THE LAST SERVICE BY 6,000 MILES, AND THE MANUFACTURERS WARRANTY HAS EXPIRED. HOWEVER I HAVE TAKEN THE MATTER UP DIRECT WITH LANDROVER AND EXPLAINED THAT THE MAIN DEALER HAS ALLAYS SERVICED THE VEHICLE, AND USUALLY GAVE A TELEPHONE CALL/LETTER TO ADVISE THE VEHICLE WOULD NEED A SERVICE BUT HAD NOT DONE SO ON THIS OCCASION. AFTER MUCH PUSHING LANDROVER ARE ONLY CONTRIBUTING 33% TOWARDS THE REPAIR, THEREFORE I HAVE INSTRUCTED THE GARAGE TO RETURN THE PARTS TO ME FOR AN INDEPENDENT ENGINEERS REPORT TO BE CARRIED OUT. AS I BELIEVE THIS IS AN ENDEMIC FAULT AND ALL RR SHOULD BE RECALLED AND NEW PROPSHAFT AND DIFF PARTS FITTED. MY PARTNER WHO HAD A NEW RR THREE MONTHS AFTER MINE HAD THE PROBLEM 6 MONTHS AFTER DELIVERY OF THE CAR. *NM

PURCHASED VEHICLE 1-28-06. BROKE DOWN ON 2-05-06, EIGHT DAYS LATER. HAD THE VEHICLE TOWED TO THE NEAREST LAND ROVER DEALER WHERE THEY IDENTIFIED MANY PROBLEMS WITH THE CAR INCLUDING SOME THAT MAKE THE CAR UNSAFE. THE ELECTRONIC AIR SUSPENSION BROKE, THE FRONT AND REAR BRAKES ARE DOWN TO 10%, THERE IS A SEVERE LEAK IN THE ROCKER GASKET, THE BELTS ARE BAD WITH A CRACK IN THE SERPENTINE BELT. THE CAR FAILED WHILE DRIVING ON THE FREEWAY BY LOSING IT'S SUSPENSION. HAD THE CAR TOWED TO THE DEALER, UNDRIVABLE. RENTED A CAR TO GET HOME, 122 MILES AWAY. WAS TOLD BY THE DEALER I PURCHASED IT FROM THAT I WOULD HAVE TO PAY FOR THE REPAIRS THAT THE EXTENDED WARRANTY THAT I ALSO PURCHASED DID NOT COVER. *JB

DT*: THE CONTACT STATED THE VEHICLE HAD A MISALIGNMENT OF THE FRONT DIFFERENTIAL TO A TRANSFER BOX AS A RESULT OF PREMATURE WEAR OF FRONT DIFFERENTIAL SPLINES. THE SERVICE DEALER WAS UNABLE TO FIX THE PROBLEM.*AK

2002 LAND ROVER E.A.S IS INACTIVE. SERVICE DEPARTMENT FOUND CODE RIGHT REAR VALVE STUCK CLOSED. VALVE BLOCK THERMAL SWITCH SHORTED AND COMPRESSOR INOPERATIVE WHILE FILLING SYSTEM. *TS ***NO ANSWER REQUIRED*** THE CONSUMER STATED THE ELECTRIC AIR SUSPENSION COLLAPSED. THE VALVE COVER GASKET WAS REPLACED, BUT IT WAS LEAKING OIL. THE EXHAUST VALVE WAS STUCK. THE CD PLAYER WAS REPLACED

TL*THE CONTACT OWNS A 2002 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE DOOR LOCKS JAM AND THE VEHICLE DOORS ARE UNABLE TO BE OPENED. THERE WERE NO WARNING INDICATORS AND THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER DIAGNOSED THE CAUSE OF FAILURE AS THE DRIVER'S DOOR CAM KIT. THE DEALER REPLACED THE PART, HOWEVER, THE FAILURE CONTINUES TO OCCUR INTERMITTENTLY. THE PURCHASE DATE, ENGINE SIZE, AND CURRENT MILEAGE WERE UNKNOWN. THE FAILURE MILEAGE WAS 100. THE SPEAKERS WERE FUZZY, THE BATTERY WOULD DISCONNECT, THE RADIO WAS REPLACED, THE AIR SUSPENSION FAILED, THE FRONT AND LEFT AIR BAGS WERE LEAKING, THE HEATER CORE O-RINGS WERE LEAKING, THE RADIATOR FAILED, VALVE COVER GASKETS WERE LEAKING, THE DRIVE BELT HAD WORN OUT, THE WATER PUMP WAS LEAKING. UPDATED 07/15/07. *JB

FRONT WINDSHIELD DEVELOPED A 12 INCH CRACK FROM MINOR STRESS. PASSENGER IN FRONT LEANED FORWARD, PRESSING ON GLASS TO TURN AROUND AND A CRACK APPEARED. DEALER WAS NOTIFIED, AND MAY BE SENDING AN AREA REPRESENTATIVE TO LOOK AT THE PROBLEM. PLEAER PROVIDE MORE INFORMATION.*AK

WHILE APPLYING THE BRAKES AT 30-35 MPH ABS LIGHT ILLUMINATED. BRAKE PEDAL WAS GOING TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. VEHICLE WAS DRIVEN TO THE DEALER, AND DEALER INFORMED CONSUMER THAT BRAKE SENSOR NEEDED TO BE REPLACED. *AK