2025 Land Rover Range Rover Complaint Log

While traveling from Los Angeles, California to Tucson, Arizona with one passenger, the vehicle experienced a sudden and dangerous loss of multiple critical systems while driving at highway speed. Earlier during the trip the vehicle stopped in Quartzsite, Arizona. When attempting to re-enter the vehicle, the key initially did not unlock the vehicle. The driver contacted Range Rover roadside assistance and asked for guidance, but no explanation or solution was provided. After several attempts the vehicle eventually unlocked and started. Approximately one hour later, while driving eastbound on Interstate 10 at highway speed after dark, a yellow battery warning light appeared on the dashboard. Shortly afterward a red battery warning and a red triangle warning appeared. Within minutes of these warnings, the vehicle suddenly lost propulsion and the transmission shifted into neutral. Immediately afterward, the vehicle lost electrical power and the dashboard and exterior lights went dark. At the same time, steering assistance and brake assist were lost, making it extremely difficult to control the vehicle. The driver had difficulty steering the vehicle and slowing it safely while traveling on a busy highway with heavy truck traffic behind. Because steering assistance and brake assist were lost, the driver had very limited ability to maneuver the vehicle safely. The driver was able to slowly reduce speed and move across several lanes of traffic to the right shoulder of the highway, stopping near Exit 109 (Sun Valley Parkway) on Interstate 10. The vehicle stopped approximately 300 feet before the exit ramp. Because the vehicle had lost electrical power and exterior lighting, the vehicle was difficult for other drivers to see in the dark. Several large trucks passed close to the stopped vehicle. The driver used a mobile phone light to signal the vehicle’s presence and reduce the risk of being struck. The vehicle was later towed to an authorized Range Rover dealership in Tucs

windshield, I cracked my 3rd windshield in 18 months and approx 7 windshields in 10 years. I replace this vehicle annually with the identical make and model range rover. The smallest stone chips the windshield and the chip turns into long cracks across the windshield within hours to a couple of days. I have alerted Land Rover to this.

Unsatisfactory Review for 2025 Range Rover SE I purchased a 2025 Range Rover SE in November 2024 for nearly $200,000, expecting a luxury vehicle with reliability to match its price tag. Unfortunately, my experience has been nothing short of a nightmare. In December 2024, just one month after purchase, the vehicle completely died while I was driving on the highway—a terrifying and unacceptable failure for a brand-new car. The vehicle was towed to the dealership, where it has remained ever since. What has made this experience even worse is Range Rover’s appalling customer service. The company’s “repurchasing” agreement process, which I initiated nearly two months ago, is lengthy, convoluted, and appears designed to disadvantage the customer at every step. Despite repeated attempts to get answers, there has been no clear timeline for resolution, no updates from anyone with decision-making authority, and absolutely no way to escalate the matter to management. For a vehicle in this price range, I expected premium customer care, but what I’ve received is the opposite: silence, frustration, and the sense that Range Rover cares more about protecting itself than making things right for its customers. Until Range Rover makes significant improvements to the reliability of its vehicles and its customer service, I cannot recommend this brand to anyone. Buyers beware—you may end up with a luxury-priced lemon and no way to resolve it.