2013 Lexus CT Complaint Log

Hydraulic pump problem

The brake booster and pump are a known issue for all CT200 models 2011-2013. The brakes do not work as intended which is a safety issue. The attached file is acknowledgement by Lexus that this is an issue. Though they are not covering the problem

dash lit up like a xmas tree; braking became immediately unpredictable, spongy, and difficult to stop the car. error code c1391.

Early morning cold start in open loop engine starts to rattle and knock. Cleaned out EGR system, including intake manifold. Engine still rattles and knocks. Swapped out ignition coils and fuel injectors with new still and still the same thing. DTC sets after a week of troubleshooting for P0303, P0301, and P0300. Switched cylinder ignition coils and fuel injectors from cylinder 1 to 2 and 3 to 4. Same DTC sets after drive cycle. Leak down test confirms cylinder 3 has head gasket leak. Registration was just paid and was going to have it smog test. Unable to pass smog due to check engine light. I had went to Lexus dealer to have them update my car for EGR update according to TSB (see attachment) but they wouldn’t do it unless I pay $300 SMFH!!! What a day! Which engineer suggested this stupid design?!?! And wtf the EGR cooler, more like a heater, has coolant running into housing which raises the engine coolant temp. Exhaust gas may go up to a temp of 600 degrees!! Look at live data and monitor catalyst temp from OBD2. This design was to intentionally cause a head gasket failure. Blades in EGR cooler gets clogged with carbon build up, where carbon will eventually break up into chunks/pebbles that will cause pre-ignition during compression stroke, pinging the engine which will result in misfires and damage the catalyst. One of the worst designs I’ve ever encountered as a car owner. This is ridiculous that this issue has been brought up countless times from thousands of testimony’s of same incident but not even a single word for these models. CT200h and Prius years 2012-2015 have this same dam problem and everyone knows this, even the CA BAR(Bureau of automotive repair). What is it that we as car owners, who abide by the law, and pay our fair share of taxes gets this “setup to fail” deal???

My Ct200h has now recently started to leak fluid from the brake system has started to malfunction due to this known problem by Lexus on their 2013 CT200h brake booster/master cylinder as well as the actuator system problem which they had previously put out a statement for. This is absolutely incomprehensible the scope of a dangerous situation this could have put my family in. Imagine if the brakes would have fully malfunctioned and I slammed into the back of a 18- wheeler, the whole top of this car is coming off including everyones heads in the car. I hope this reaches a competent individual who understands the scope of the malfunctioning in the brake system. This is supposed to slow a 2 ton car going from 65 mph to 0 at any instance, if the system malfunctions at the wrong time LIVES ARE PUT AT RISK. I have full service records through the dealer and constantly do routine maintenance with the dealer. I am highly disappointed in with this matter.

There is a noise I am hearing while breaking which is the actuator trying to build pressure, but the pressure is being leaked out of the accumulator in the brake master cylinder, all of the “Brake” and “ABS” lights come on and you will hear the actuator about every three seconds or so. This is a dangerous mechanism which has been known already on a multitude of these same models. Please fix this, as it could have been a dangerous situation this vehicle could have put my family in.

I have to replace my 2013 Ct engine. When I started it, there was a horrible knocking noise. This came as a surprise, as it was fine the day before. I had it towed to Lexus. I was told that there was no oil in the engine and it needs to be replaced. What????? 1. No warning light came on 2. I had an oil change recently ( within the 5K scheduled maintenance). I was quoted a price of $6960.35 to replace the engine with an engine with around 92K miles ( about the same as what I have). I did some investigation and called Lexus customer engagement. I reached out to Lexus. They offered me $1500 towards the repair. The car is still in the shop. Owners of the CT200h have reportedly been told by Lexus dealers that this is regular oil consumption. However, Toyota did issue a technical service bulletin for these engines. However, they only did so for the ones installed in the Prius and had the same problem. Overall, CT200h owners were left hanging with an engine that uses an incredible amount of oil. I was told in a forum of Lexus owners ( discussion group) to contact this organization for help on this matter. Please investigate this issue.

DRIVING ON HIGHWAY AND ALL OF A SUDDEN AFTER A LOUD NOISE THE bottom of the vehicle went on fire. we called the fire department who put out the fire. After looking at the bottom I notice that the crankcase had a big hole. it seems that a valve went right through the cracnkcase. resulting in hot engine oil going on fire. The car is only 5 months old and Carmax will not pay for the repair which could cost me 5,000 dollars. I paid 27,000 for the car.

UNKNOWN: However, the engine is using 2 quarts of oil in less than 100 miles of traveling. It has been taken to the dealer several times for this problem of. Using oil through the engine with no leaks in the oil pan.

LED headlights are pointed downward and is set with auto leveling to adjust. The distance you can see isn't far enough and these need to be higher. There is no way to adjust these LED lights. With the halogen bulbs you have a level option to raise or lower. You do not with LEDs factory fitted.

At about 165-170,000 miles Lexus dealer advised leaking oil from timing chain area. Apparently it is a known issue from this engine (both CT200h and Prius) suffer from this issue. Didn't realize there is a TSB but since way out of warranty and not a recall they offered to fix for $3500. Hard to see the leak as it is in the timing chain area so it rarely comes out of the engine itself. This should be something that Lexus/Toyota should advise their customers. Few months later car was totaled in an accident so I got rid of it.

ABS BRAKE ACTUATOR IS FAILING AND MAKING A LOUD NOISE WHEN BRAKES ARE APPLIED. THIS SEEMS TO BE A COMMON ISSUE FOR LEXUS. CONTACTED LEXUS DEALER AND THEY TOLD ME THE CAR IS NOT COVERED UNDER ANY RECALLS OR WARRANTY EXTENSIONS.

TL* THE CONTACT OWNED A 2016 2013 LEXUS CT200. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE BRAKES LOCKED UP NOT ALLOWING THE BRAKE PEDAL TO BE DEPRESSED. AS A RESULT, THE VEHICLE RAN INTO A TELEPHONE POLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED A BROKEN COLLAR BONE, BROKEN LEFT HAND, AND A BROKEN FEMUR BONE. THE CONTACT DID RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A JUNKYARD. THE CONTACT WAS RELATING THIS ISSUE TO THE REPAIRS TO THE LEFT CONTROL ARM PRIOR TO CRASHING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 60,000.

WATER PUMP FAILED CAUSING THE COOLANT TO FLOOD A CYLINDER. LEADING TO A HEAD GASKET BLOWING OUT. IT ALSO WARPED THE HEAD BLOCK. THE VEHICLE WAS SITTING IN THE GARAGE AND DURING A COLD MORNING START. THE ENGINE HAD A MISFIRE AND CHECK ENGINE LIGHT CAME ON. THE ENGINE STARTED UP WITH A VIOLENT SHAKE AND WHITE SMOKE EXITED OUT FROM THE TAIL PIPE AND ENGINE BAY CLOUDING UP THE GARAGE. DURING A DRIVE THE ENGINE WITH SPUTTER WHEN DRIVING. THEN GOES AWAY AFTER YOU GIVE IT ENOUGH GAS. COOLANT WOULD DRAIN EVEN THOUGH IT'S TOPPED OFF.

2013 LEXUS CT200H WITH 132,000 MILES. MADE A LOUD METALLIC SOUND WHILE TRYING TO START. TOWED TO LEXUS. AGREED TO $650 FOR DIAGNOSTIC TEST. DIAGNOSED LOW COMPRESSION 'THE RINGS AND PISTONS WERE SHOT' AND NOT WORTH FIXING- OVER $8,000 TO REBUILD. TOLD ME THEY HAD NEVER SEEN THIS HAPPEN ON A CT200H BUT ADMITTED SERVICE BULLETIN FOR EXCESSIVE OIL CONSUMPTION. SERVICE REP WOULD NOT RECOMMEND A USED ENGINE DUE TO HIGH PROBABILITY OF RECURRENCE.

: _TIRE MALFUNCTION - IN MOTION - IN NEIGHBORHOOD - WHILE TURNING. *TR

EXCESSIVE OIL CONSUMPTION. MORE THAN 3 QUARTS REQUIRED BETWEEN REGULAR OIL CHANGES. NO VISIBLE LEAKS..

MY 2013 LEXUS CT200H IS BURNING EXCESSIVE OIL BETWEEN OIL CHANGES. IT STARTED AROUND THE 90K MARK AND IS CONTINUALLY BURNING MORE, AND MORE OIL AS I PUT MORE MILES ON IT. I'M RUNNING THE RECOMMENDED SYNTHETIC OIL SINCE I BOUGHT THE VEHICLE WITH 47K ON IT, AND I GO 7K MILES BETWEEN CHANGES. ON THE LEXUS FORM I'M LEARNING THIS IS A HUGE PROBLEM! THIS ENGINE IS ALMOST IDENTICAL TO THE ENGINE TOYOTA, RECALLED IN THE RAV4, SCION, AND OTHER MODELS FOR THIS VERY ISSUE! I KNOW ITS A HUGE EXPENSIVE RECALL BUT TOYOTA NEEDS TO DO THE RIGHT THING TO KEEP MY BUSINESS, AND THE BUSINESS OF OTHERS.

HAVE DONE OIL CHANGES MYSELF AND ALWAYS OBSERVED OIL USAGE BETWEEN OIL CHANGES. SO FAR I HAVE BEEN BURNING OIL. EVERY 2,000 MILES, THE CAR NEEDS A QUART TOP-UP. IF FOLLOWING THE 10,000 MILE OIL CHANGE INTERVAL, THIS CAR WOULD REQUIRE 5 QUARTS TO AVOID A SEIZED OR BLOWN ENGINE.

ON 9/13/2019 I EXPERIENCED A LOSS OF BRAKING POWER WHILE APPLYING BRAKES ON AN UNEVEN/POTHOLED CITY ROAD SURFACE WHILE APPROACHING A STOP WITH VEHICLES IN FRONT OF ME. THIS LOSS OF BRAKING POWER NEARLY RESULTED IN COLLISION. THE LOSS OF BRAKING POWER HAS HAPPENED NUMEROUS TIMES, BUT UNTIL NOW HAS NOT RESULTED IN A POTENTIALLY HAZARDOUS SITUATION. I DISCOVERED THAT DRIVERS OF BOTH THE CT200H AND PRIUS INDICATE LOSS OF BRAKING POWER WHEN APPLYING BRAKES ON UNEVEN SURFACES SUCH AS POTHOLES, SPEED BUMPS, OR MANHOLES THAT ARE NOT LEVEL WITH THE SURROUNDING ROAD SURFACE. THIS LOSS OF POWER IS OFTEN REPORTED AS ACCELERATION, THOUGH THE MORE LIKELY EXPLANATION (SEE ATTACHMENT) IS THAT DECELERATION IS INTERRUPTED DUE TO SLOW HANDOFF OF REGENERATIVE BRAKING TO FRICTION BRAKING. PREVIOUS REPORTS OF BRAKING ANOMALIES HAVE BEEN FILED WITH NTSB FOR THE LEXUS CT200H, WHICH USES THE SAME REGENERATIVE BRAKING SYSTEM AS THE TOYOTA PRIUS. A DRIVER WHO COLLECTED DATA REGARDING THIS ISSUE STATES: "THE SPEED SENSOR DATA FROM EACH WHEEL ALSO COMES AT ABOUT 60 HZ. ONE WOULD THINK WITH THIS KIND OF DATA RATE THE SYSTEM SHOULD BE ABLE TO ADD IN FRICTION BRAKING FAST ENOUGH (AFTER GOING OVER A BUMP WHILE BRAKING AND REDUCING REGEN BRAKING), SAY IN A SMALL FRACTION OF A SECOND, SO THAT THE DRIVER WON'T HAVE TO EXPERIENCE THE MANY SECONDS OF SENSATION OF LOSS OF BRAKING, IF TOYOTA BOTHERED TO REFINE THE ALGORITHM." A REVIEW OF BRAKING RELATED INCIDENT REPORTS FOR BOTH THE TOYOTA PRIUS AND LEXUS CT200H MAY PROVIDE ADDITIONAL INSIGHT INTO THE FREQUENCY AND SEVERITY OF THE LOSS OF ASSISTED/FRICTION BRAKING ON UNEVEN ROAD SURFACES. SEE ATTACHED ACCELEROMETER DATA.

PRIOR TO A LONG TRIP WE HAD THE OIL CHANGED AND FLUIDS TOPPED OFF WHEN WE ARRIVED TO OUR DESTINATION THERE WAS ABSOLUTELY NO OIL IN THE CAR, NO OIL LEAKS JUST A COMPLETE BLOW OUT WHILE DRIVING WE NEVER SAW THE OIL LEAVING THE CAR, THIS HAS HAPPENED ON ALL OUR TRIPS AND WE ALWAYS MAKE SURE THERE IS OIL IN THE CAR , UPON ARRIVING TO A DESTINATION THERE WILL BE NO OIL LEFT. I UNDERSTAND THERE IS A BIG PROBLEM WITH THE OIL BLOWING OUT OF THE CAR

THE ENGINE CONSTANTLY RATTLED/SHUDDERS VIOLENTLY UPON INITIAL START AND RANDOMLY SHAKES VIOLENTLY ON THE ROAD WHILE DRIVING CAUSING ME TO HAVE TO VEER OFF THE ROAD EVERY TIME IT VIOLENTLY SHAKES, CHECK ENGINE LIGHT IS ON. LEXUS DEALERSHIP REPORTED RANDOM ENGINE CYLINDER MISFIRES; AND A THREE-DAY PHYSICAL OBSERVATION AFTER THE INTAKE MANIFOLD REMOVAL SHOWS: UNEXPLAINED INTERNAL COOLANT LEAK. COLLANT LEAKING INTO CYLINDER 4. CYLINDER 1 ALSO WET AND MUDDY LOOKING. AND DUE TO THE HIGH COST OF FORECASTED REPAIRS AND PARTS REPLACEMENT WHICH COULD EITHER BE THE CYLINDER $4K OR AN ENTIRELY NEW ENGINE 17K IF THE CYLINDER REPLACEMENT FAILS TO REMEDY THE ISSUE. NO LEXUS ENGINE SHOULD FAIL LIKE THIS, IT'S A HYBRID WITH HYBRID TECHNOLOGY, IT RELIES ON BATTERY HALF THE TIME. AN ENGINE FROM LUXURY BRANK LIKE LEXUS SHOULD LAST LONGER THAN 125K MILES. THIS CAR IS A LEMON. NUMEROUS PRIUS AND LEXUS OWNERS HAVING THIS SAME ISSUE. I HAVE BEEN A LOYAL LEXUS CONSUMER FOR 15 YEARS. APPARENTLY LEXUS RECEIVED J.D. POWER AND ASSOCIATE'S MOST DEPENDABLE VEHICLE AWARD FOR THE 7TH YEAR IN A ROW FOR 2019 AND RANKED HIGHEST OVERALL AMONG ALL OTHER LUXURY CAR BRANDS' NOT WITH MY LEXUS, IT'S JUNK AND UNSAFE! EXTREMELY DISAPPOINTED, LEXUS!

THE ENGINE CONSTANTLY RATTLED/SHUDDERS VIOLENTLY UPON INITIAL START FOR ABOUT 20-30 SECONDS, AND CHECK ENGINE LIGHT IS ON. DRIVING, ACCELERATION, AND FUEL ECONOMY HAS DECREASED/WORSENED. A MECHANIC IN SANTA MONICA STATED THAT THE OBD READINGS SHOW RANDOM ENGINE'S CYLINDERS MISFIRES; AND A THREE-DAY PHYSICAL OBSERVATION AFTER THE INTAKE MANIFOLD REMOVAL SHOWS: UNEXPLAINED COOLANT OIL CONTAMINATION ISSUES, OIL MIXED WITH COOLANT AT EXPANSION TANK, RAW FUEL ON CYLINDERS, FUEL BLOW BY, AND REPEATED SPARK PLUGS BURNING AFTER EACH REPLACEMENT. AND DUE TO THE HIGH COST OF FORECASTED REPAIRS AND PARTS REPLACEMENT, THE TECHNICIANS RECOMMENDED REPLACING THE WHOLE ENGINE UNIT. WE'RE EXTREMELY DISAPPOINTED, LEXUS!

THE STEERING WHEEL GETS STIFF, LOCKS EVENTUALLY AND THE CAR GOES DEAD WITHIN COUPLE OF MINUTES WHILE DRIVING. UPON 1ST DIAGNOSIS DEALER REPORTED THAT IT WAS DUE TO BAD BATTERY AND THEY REPLACED THE BATTERY. BUT THE SAME PROBLEM HAS REPEATED 3 TIMES NOW WITHIN A SPAN OF 2 MONTHS. DEALER IS NOT ABLE TO DIAGNOSE THE PROBLEM WHEREAS THE SAME ISSUE OCCURS EVERY TIME. THIS IS LIFE THREATENING AS THE STEERING WHEEL LOCKS WHILE DRIVING. I HAVE BEEN STRANDED IN THE MIDDLE OF A STREET AND MAJOR CROSS JUNCTIONS.

HORN STOPPED WORKING WHEN STEERING WHEEL IN STRAIGHT POSITION. WHEN STEERING WHEEL IS MOVED TO THE RIGHT THE HORN WORKS. WHEN THE STEERING WHEEL IS MOVED TO THE LEFT , THE HORN WORKS IN CERTAIN POSITIONS BUT IS NOT CONSISTENT. THIS CREATES A POTENTIALLY HAZARDOUS SITUATION WHEN DRIVING STRAIGHT YOU CANNOT USE THE HORN TO WARN OTHER CARS OR PEDESTRIANS. NOTICED THE HORN ISSUES IN THE BEGGING OF NOVEMBER 2017. NOT SURE HOW LONG THE HORN WAS BROKEN BEFORE THAT.

EXCESSIVE OIL CONSUMPTION. BEFORE THE SCHEDULED OIL CHANGE AT 40,000 MILES, I CHECKED THE OIL LEVEL AND FOUND NO OIL ON THE DIPSTICK.

VIOLENT SHUDDER/SHAKING OF THE ENGINE. WHEN THE CT200H IS STATIONARY OR IN MOTION THE ENGINE PERIODICALLY SHAKES VIOLENTLY SOMETIMES UP TO 30 SECONDS THEN IT GOES AWAY. IT HAPPENED ON COLD OR HOT STARTS. THE EGR HAS BEEN CLEANED FROM CARBON BUILD UP, HAS NEW SPARK PLUGS AND COILS ARE GOOD. I HAVE LATELY BEEN NOTICING COOLANT LOSS. NUMEROUS PRIUS AND LEXUS OWNERS HAVING THIS SAME ISSUE. CHECK ENGINE LIGHT FINALLY CAME ON WITH CODE P0301 "CYLINDER 1 MISFIRE."

THE BRAKES ON THIS CAR QUIT WORKING FOR A SECOND WHEN BRAKING OVER ROUGH SPOTS SUCH AS POT HOLES OR SPEED BUMPS. BUT, OF COURSE, NOT ALWAYS. IT FEELS AS IF THE CAR WANTS TO ACCELERATE WHEN THIS HAPPENS. I HAVE HAD THIS HAPPEN ON NUMEROUS OCCASIONS.

SHOCKS AND STRUTS REPLACEMENT UNAVAILABLE- SHOCKS ARE LEAKING WITHIN 50,000 MILES. SERVICE COUNTER KEEPS REMINDING US THAT WE NEED TO CHANGE OUT THE PARTS. MECHANIC NOTED THAT ALL 4 IS LEAKING. I BOUGHT THE CAR USED IN 2015 OF JANUARY. VEHICLE IS A 2013 MODEL. PREVIOUS OWNER WAS LOCATED IN SOUTHERN CALIFORNIA. SO WITH THIS HOW CAN IT ALREADY STARTED LEAKING? THIS LED TO POOR HANDLING AND FASTER WORN TIRES. I HAVE SEARCH ENDLESSLY FOR REPLACEMENT PARTS AND NOT EVEN ONE AFTERMARKET COMPANY CARRIES REPLACEMENT PARTS. I HAVE YET TO TRY LEXUS DEALERSHIP AS THEY CHARGE AN ARM AND A LEG FOR PARTS AND LABOR.

CAR SURGES WHEN BRAKING AND GOING OVER SPEED BUMP, TRAIN TRACKS, POT HOLES GOING BETWEEN 20 - 35 MILES. THIS HAS HAPPENED ABOUT 5-6 TIMES SINCE WITH 1/14 HAPPENING I HAVE HAD THE CAR. I HAVE ASKED FOR LEXUS OF PALM BEACH TO DO HEALTH CHECK, BRAKE CHECK AND ALL SYSTEMS ARE OK, BUT SOMETHING IS NOT RIGHT. JUST WORRIED THAT WHEN CAR SURGES, ME AND/OR MY FAMILY OR PASSENGERS GET INJURED

AS I WAS DRIVING INTO A TURN FROM A COMPLETE STOP IN THE TURN LANE ON A CITY STREET, MY CAR SURGED FORWARD AND THE BRAKES DIDN'T RESPOND. THE AIRBAG DID NOT DEPLOY.

SINGLE VEHICLE ROLLOVER APROX. 75MPH ON HIGHWAY.. VEHICLE EQUIPPED WITH SIDE CURTAIN AIRBAGS. VEHICLE WAS IMPACTED WITH EXTREME FORCE ON ALL SIDES AND TOP OF VEHICLE. DRIVERS LEFT SHOULDER AND FACE WHERE INJURED DURING THE IMPACT AND ROLL. SIDE CURTAIN DEPLOYMENT WOULD HAVE SAVED DRIVER FROM INJURY IF THEY WHERE WORKING PROPERLY.

THE WHITE RUNNING LIGHTS ON THE REAR END OF SOME LEXUS MODELS ARE HAZARDOUS. WHITE LIGHTS INDICATE AN ONCOMING VEHICLE, SO REAR WHITE RUNNING LIGHTS VIOLATE THAT RULE. I HAVE BEEN DRIVING BEHIND THESE VEHICLES IN FAIR WEATHER CONDITIONS AND HAD MOMENTARY CONFUSION, SO I IMAGINE THAT IN POOR WEATHER CONDITIONS, THIS COULD REALLY CAUSE A PROBLEM. PLEASE CONSIDER PROHIBITING THE PLACEMENT OF WHITE RUNNING LIGHTS ON THE REAR END OF VEHICLES. THANK YOU. *TR

STARTING COLD. FOOT ON BRAKE. PUSH START BUTTON. DASH STUFF LIGHTS UP BUT CAR DOES NOT START. TAKE FOOT OFF BRAKE AND DEPRESS GAS PEDAL. CAR STARTS. IT WILL STALL IF LEFT TO RUN WITH FOOT OFF GAS PEDAL.EASY TO RESTART BY DEPRESSING GAS PEDAL AND NO FOOT ON BRAKE. DOES THIS CONSISTENTLY. TOOK CAR TO DEALER AND THEY CHANGED THE OIL BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM.

TL* THE CONTACT OWNS A 2013 LEXUS CT. WHILE COASTING INTO AN ELEVATED DRIVEWAY, THE VEHICLE EXPERIENCED BRAKE FAILURE. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL AND THE VEHICLE STOPPED RIGHT IN FRONT OF HIS RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,847. THE VIN WAS NOT AVAILABLE. UPDATED 03/30/15*LJ UPDATED 6/24/2015*JS

I HAD PLACED MY TOLL ROADS TRANSPONDER (APPROX. 4"X4"X1/2') ON THE DASH IN FRONT OF THE CLOSED NAVIGATION PANEL. WHEN I PUT THE CAR IN REVERSE, THE NAVIGATION PANEL OPENED AUTOMATICALLY AND THE TRANSPONDER SLID UNDER THE PANEL, PREVENTING THE PANEL FROM OPENING OR CLOSING ALL OF THE WAY. I WAS UNABLE TO REMOVE THE TRANSPONDER SO I TOOK IT TO MY LEXUS DEALER WHO TOLD ME SINCE IT WAS NOT A "WARRANTY ITEM", IT WOULD COST $140/HR TO REPAIR. IT IS A DESIGN DEFECT - ANYTHING SMALL WILL SLIDE UNDER THE NAVIGATION PANEL WHEN IT OPENS AND WILL JAM THE UNIT. *TR

WHILE DRIVING AT HIGHWAY SPEEDS, THE SUNROOF ON MY 2013 LEXUS CT200H EXPLODED WITH A DEAFENING BANG. WINDOWS WERE ROLLED UP, AC RUNNING, SUNROOF CLOSED. I WAS NOT NEAR A BRIDGE, NOR WAS SOMEONE NEXT TO ME WHO COULD HAVE THROWN SOMETHING. THE NEXT DAY I TOOK IT TO THE LEXUS DEALER IN AUSTIN TEXAS, BUT THEY DENIED THERE WAS A PROBLEM ("SOMETHING MUST HAVE HIT IT" THEY SAID, ALTHOUGH I ASKED WHY THE REMAINING GLASS WAS BOWED OUTWARD, FOR WHICH THEY DIDN'T HAVE AN ANSWER), AND THEY REFUSED TO FIX THE SUNROOF UNDER WARRANTY (ITS A 2013, WITH ABOUT 17K MILES). I HAD A FRIEND WHO HAD A LEXUS SERVICED THERE YESTERDAY (AFTER I'D GONE) TO ASK THE SAME DEALER IF THEY'VE HEARD OF IT, AND THE SERVICE TECH SAID YES THEY DEFINITELY KNEW, YET THEY DIDN'T ADMIT THAT TO ME. ON THE CONTRARY, THE LEXUS REP SAID "WE DON'T SEE RECORD OF THIS HAPPENING TO THIS VEHICLE." THIS IS HAPPENING TO SEVERAL MAKES/MODELS, AND BEEN REPORTED HERE, SO IT MAY BE THE GLASS (CHEAP FROM CHINA?) AND NOT A ROOF-DESIGN PROBLEM. IN ANY CASE, ITS DEADLY AND WHO KNOWS HOW MANY HAVE ALREADY DIED, BUT NO ONE KNEW IT WAS THAT THE SUNROOF HAD EXPLODED AND SPRAYED THEIR EYES WITH SHATTERED GLASS, CAUSING THEM TO ROLL OVER, TO HIT ONCOMING TRAFFIC, A POLE, OR A TREE. AND IN THE JUMBLE OF CAR PARTS AND BODY PARTS, IT WASN'T OBVIOUS THE ROOF EXPLODING WAS WHY IT HAPPENED. *TR

TL* THE CONTACT OWNS A 2013 LEXUS CT HYBRID (N/A). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH WITH THE BRAKE PEDAL DEPRESSED THE BRAKES DISENGAGED WHEN DRIVING OVER ANY UNEVEN SURFACE ON THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. *TR

I RECENTLY PURCHASED THE CT200 HYBRID AND I NOTICED AT NIGHT AND DURING LOW-LIGHT PERIODS OF THE DAY, THE WINDSHIELD SPLITS LIGHTS (TAILLIGHTS, HEADLIGHTS, STREET LAMPS, AND TRAFFIC LIGHTS) INTO 3 IMAGES WITH ONE DISTINCT LIGHT IN THE MIDDLE AND A GHOST ABOVE AND BELOW. THE 3 IMAGES MERGE INTO ONE WHEN I AM CLOSER TO THE RESPECTIVE LIGHT. I TOOK MY CAR INTO THE DEALERSHIP, AND THE SHOP FOREMAN WAS ABLE TO DUPLICATE THE ISSUE WITH MY CAR AND HIS OWN PERSONAL CT200HYBRID. I ASKED FOR A CT AS A LOANER TO SEE IF IT WAS JUST MY CAR, BUT THE DISTORTION ALTHOUGH LESS SEVERE, WAS STILL THERE. THE DEALERSHIP HAD NO SOLUTION AND DIRECTED ME TO OPEN AN ACTIVITY THROUGH CORPORATE OFFICE. THE CORPORATE INITIALLY HAD NOTHING TO OFFER, CLAIMING THE DISTORTION TO BE A "CHARACTERISTIC" NOT A DEFECT. THIS CHARACTERISTIC WAS NOT MADE EXPLICITLY KNOWN TO ME AT THE TIME OF THE PURCHASE. AFTER MUCH DELIBERATION, LEXUS OFFERED TO REPLACE MY WINDSHIELD WITH THE LOANER CAR THAT I HAD TAKEN HOME BECAUSE IT HAD LESS DISTORTION. INSTEAD OF REPLACING IT WITH A NEW WINDSHIELD, THIS WAS THEIR "ONE-TIME COURTESY" OFFER. THIS IS NOT A CHARACTERISTIC, IT IS A DEFECT. IT IS VERY DISTRACTING, SEEING TRIPLE LAYERS OF LIGHTS, AND ULTIMATELY UNSAFE TO BE ON THE ROADS AT NIGHT. *TR

DESIGN DEFECT: TURN SIGNAL FAILS TO CANCEL AFTER A SWEEPING TURN (E.G., RIGHT OR LEFT TURN FROM 2ND LANE, OR A "CORNER CUT" YIELD-TYPE TURN). SAFETY ISSUE IS THAT A NON-CANCELLED TURN SIGNAL CAN THEN CAUSE OTHER DRIVERS TP BELIEVE YOU WILL BE TURNING, WHEN NO SUCH TURN IS CONTEMPLATED. THIS VEHICLE EMPLOYS "PROGRESSIVE STEERING", WHICH MEANS THAT STEERING WHEEL ROTATION IS PROGRESSIVELY MAGNIFIED IN THE TURN OF THE FRONT WHEELS. IT APPEARS THIS MINIMAL STEERING WHEEL MOVEMENT REQUIRED FOR A SWEEPING TURN WAS NOT CONTEMPLATED IN THE PLACEMENT OF THE TURN SIGNAL CANCELLATION MECHANISM ON THE STEERING COLUMN. BEST SOLUTION WOULD BE TO REPOSITION THE AUTO-CANCELLATION TABS SO THAT ALL TURNS WOULD PROPERLY CANCEL. SECONDARY -- EASIER & CHEAPER -- REMEDY WOULD BE TO ADD A PROFOUNDLY AUDIBLE INTERIOR SIGNAL FOR A SIGNAL LEFT UNCANCELLED FOR GREATER THAN (20?) SECONDS. *TR