2010 Lexus ES Visibility & Wipers Problems

BOTH REAR VIEW MIRRORS FOR THE DRIVER SIDE AND PASSENGER SIDE SPONTANEOUSLY POPPED OFF AND WOULD NO LONGER STAY IN PLACE. THEY WOULD JUST SWIVEL BACK AND FORTH WHILE DRIVING. I NEEDED TO USE TAPE TO KEEP THEM IN PLACE WHILE DRIVING. I HEARD A LOUD POPPING SOUND WHILE MY CAR WAS PARKED AND THE MIRROR JUST FELL BACKWARDS. NOTHING HIT THE MIRROR AND I WAS IN THE CAR AS IT HAPPENED. THE POPPING MIRROR HAPPENED ON TWO SEPARATE OCCASSIONS. THE FIRST TIME HAPPENED WHILE I WAS DRIVING AND I THOUGHT SOMETHING HAD HIT MY MIRROR AND CAUSED IT TO BREAK. HOWEVER, I DIDN'T SEE ANYTHING HIT IT WHILE DRIVING. I ONLY HEARD A LOUD NOISE. THE SECOND TIME CONFIRMS THAT THE MIRROR SPONTANEOUSLY BROKE ON ITS OWN. THIS BECOMES A SAFETY HAZARD AS MY MIRROR BROKE WHILE I WAS DRIVING AND I COULD NO LONGER USE MY REAR VIEW MIRROR.

I have been driving with a shiny sticky dashboard that reflects light directly into my eyes when I'm driving creating a dangerous driving condition. I was just made aware that there was a Lexus Customer Support Program ZLZ to replace this defective dashboard but I never received a recall notice. I have asked Lexus corporate and the dealership to help me resolve this dangerous defect but they said the program has expired and is no longer willing to help. I am a senior citizen and cannot afford to pay for this out of pocket or buy a new car. This defect is a widely known issue and Lexus has acknowledged that this is causing a dangerous condition while driving. I cannot understand why they would not resolve this matter regardless the program expired or not especially if owners did not received the notice. Please help. Lexus is unwilling to resolve this matter even though they know this defect is causing dangerous driving conditions which may lead to accidents.

THE SIDE RIGHT MIRROR MELTED. WHEN I ASK DEALER ABOUT PROBLEM, HE DECLINED TO FIX IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

REAR WINDOW DISTORTS OTHER CAR HEADLIGHT AT NIGHT AND IS VERY DISTRACTING, ESPECIALLY IN HEAVY TRAFFIC. IT APPEARS THAT THE SLANT OF THE WINDOW AND THE DEFROSTING WIRES ARE SET TO CLOSE AND THIS IS WHAT CAUSES THIS PROBLEM. LATER MODELS, THIS IS CORRECTED BY FEWER WIRES WITH MORE SEPARATION. *TR

MY 2010 ES 350 THE SIDE MIRRORS FOG UP WHEN IT'S RAINING AND THE OUTSIDE TEMPERATURE IS BELOW THE 50 DEGREE RANGE AND A SLIGHT DROP OR INCREASE IN TEMPERATURE BETWEEN TRAVELING POINTS, LIKE DRIVING FROM A LOWER TEMPERATURE NORTHERN VIRGINIA INTO A HIGHER HUMIDITY AND TEMPERATURE TODAY (4/5/11) IN WASHINGTON DC WEATHER. I COULDN'T SEE ANYTHING OUT OF THE TWO MIRRORS TO CHANGE LANES ON THE HIGHWAY, A VERY UNSAFE AND HAZARDOUS CONDITION TRYING TO LOWER THE WINDOW IN THE RAIN AND WIPE THE DRIVE SIDE MIRROR, DRIVE, AND HAVING TO REPEAT 5 MINUTES LATER. EREN: GOOD MORNING. THANK YOU FOR CONTACTING LEXUS TODAY. *TR

2010 LEXUS ES350. CONSUMER STATES UNINTENDED ACCELERATION. *TGW THE CONSUMER STATED HE ENGAGED THE CRUISE CONTROL, BUT DUE TO SPEED RESTRICTIONS WHERE HE WAS DRIVING, HE APPLIED THE BRAKE AND DROVE TO THE TOP. ONCE ON LEVEL GROUND AND WITH A CLEAR LANE AHEAD, HE ENGAGED RESUME. TO HIS SURPRISE THE VEHICLE LURCHED FORWARD WITH SUCH FORCE THAT HE FELT HE HAD BEEN PUSHED BACK INTO THE SEAT VERY HARD. HE APPLIED THE BRAKE AND DISENGAGED THE CRUISE CONTROL. THE DEALERS EXPLANATION WAS THAT THE VEHICLE WAS POWERFUL. THE CONSUMER ALSO STATED THERE WAS POOR VISIBILITY IN THE REAR OF THE VEHICLE. HE STATED HE IS 5" 10' TALL, BUT SITTING IN THE DRIVERS SEAT, HE COULD NOT SEE THE BACK OF THE CAR; THE END OF THE TRUNK LID, OR THE TAIL LIGHTS. THE REAR HEAD RESTS COVERED MUCH OF THE CORNERS OF THE REAR WINDOW AND THE MIDDLE WAS ALSO BLOCKED BY THE BRAKE LIGHT. ALSO, JUST AFTER THE REAR PASSENGER SEAT, THE COVER OVER THE TRUNK WAS SLANTED AT AN ANGLE UPWARD, AND HE COULD NOT SEE WHERE THE TRUNK ENDED. AN OBJECT OR A CHILD WHO IS 4" 5' TALL COULD NOT BE SEEN UNTIL HE DROVE AWAY. THE DOOR MIRROR SHOWED THE HANDLE OF THE REAR PASSENGER'S DOOR, AFTER WHICH SINCE THE BODY WAS SLANTED INWARDLY, THERE WAS NO WAY TO SEE THE TAIL LIGHTS AND THUS GAUGE WHERE THE CAR ENDED. THE CONSUMER STATED HE WAS FORCED TO BACK AWAY VERY SLOWLY IN PARKING LOTS. ON ROADS AFTER A SNOWFALL, THE VEHICLE SKIDDED AND FISH-TAILED UN-LIKE AN ORDINARY REAR-WHEEL DRIVE VEHICLE. IT KEPT GOING, AND DRIVING BECAME UNEASY. DURING THE FIRST WEEK OF DRIVING, ANYTIME THE HEAT WAS ON, THERE WAS A STRONG SMELL OF BURNING PLASTIC COMING FROM THE VENTS. THE PASSENGER'S DOOR DID NOT FIT THE BODY OF THE VEHICLE. THEY WERE SNUG AT THE TOP, BUT WHEN THEY REACH THE DOOR HANDLE, THERE WAS AT LEAST ONE/THREE OF AN INCH GAP BETWEEN THE DOOR AND THE BODY.