There are 170 stored owner reports matching the air bags & restraints leading-label group for the 2011 Lexus ES in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 50 of 170 matching reports. This is a limited sample of up to 50 reports, ordered by incident date when available, not the complete group. The list controls page through the loaded reports only.
Open the full vehicle complaint log (all categories)The contact owned a 2011 Lexus ES 350. The contact stated that while driving at 40 MPH, another vehicle crossed over into oncoming traffic, resulting in a head-on collision with the contact's vehicle. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact insurance provider. A police report was filed, and injuries were reported. The contact's wife was transported to an area hospital by EMT and treated for injuries to her right shoulder, left hip, left femur, and left foot, requiring surgery on her shoulder, hip, and femur. The contact also stated that it was required that a stint be placed in his wife's heart. The contact mentioned the injuries sustained resulted in over $1 million in medical treatment. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owned a 2011 Lexus 350. The contact stated that while driving at an undisclosed speed, her vehicle collided with another vehicle that ran a red light at 50 MPH on the front passenger side door. The impact caused the vehicle to careen off the roadway and collide with a billboard support beam where it came to stop. No air bags were deployed. A police report was filed, and injuries were reported. The contact was transported to an area hospital by emergency services and treated for ocular facial pain, diplopia gaze, and a possible brain aneurysm, resulting in post-concussion syndrome. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 170,000.
The contact owns a 2011 Lexus ES350. The contact stated that the passenger’s side air bag warning light was flashing constantly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Occupant Classification Sensor needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the Occupant Classification Sensor needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 23V865000 (Air Bags). The failure mileage was approximately 65,000.
TL* THE CONTACT OWNED A 2011 LEXUS ES350. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 70 MPH, WITHOUT WARNING AN ABNORMAL NOISE WAS HEARD COMING FROM THE PASSENGER WHEEL AND WITHIN SECONDS HE LOST CONTROL OF THE VEHICLE CRASHING INTO A DITCH AND FLIPPING OVER. THE DRIVER DEPRESSED THE BRAKE PEDAL AS THE VEHICLE SLID ON THE WET ROADWAY DUE TO THE RAIN. THE DRIVER WAS EJECTED FROM THE VEHICLE THRU THE WINDSHIELD AS THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A BROKEN HIP AND FACE LACERATION AS HE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. A POLICE REPORT WAS MADE. THE INSURANCE COMPANY WAS CONTACTED AND TOWED THE VEHICLE TO A LOT WHERE IT WAS DEEMED A TOTAL LOSS. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AS A CLAIM WAS FILED. HOWEVER NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000. *DT
THIS WEB SITE (THE NHTSA) SAYS THERE IS NO RECALL ON THIS VIN, BUT TOYOTA/LEXUS SITE SAYS THERE IS, FOR THE AIRBAGS. THIS MISLEADING INFORMATION ON A GOVERNMENT WEB SITE CAN BE DANGEROUS.
N/A
SUPPLEMENTAL RESTRAINT SYSTEM (SRS) WARNING LIGHT IS ILLUMINATING ON INSTRUMENT PANEL AND DOES NOT GO OUT WHEN CAR IS STARTED AND DRIVEN.
TAKATA RECALL - NO INCIDENT YET
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STERLING MCCALL LEXUS, 10025 SOUTHWEST FWY, HOUSTON, TX 77074 (713) 995-2600) STATED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED STERLING MCCALL LEXUS (10025 SOUTHWEST FWY, HOUSTON, TX 77074; 713-995-2600) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *LN CONSUMER STATED A NEW AIRBAG PART WAS INSTALLED 10/12/17 THUR 10/13/17 A LOANER CAR WAS PROVIDED. YOU MAY CLOSE THIS CASE. UPDATED 7/24/18*JB *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WESTSIDE LEXUS (12000 KATY FWY, HOUSTON, TX 77079; 281-558-3030) AND WAS INFORMED THAT HE WOULD BE NOTIFIED ONCE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
"TAKATA RECALL", AFTER CONTACTING LOCAL LEXUS DEALERSHIP I MADE AN APPOINTMENT ON 9/8/2017 TO HAVE REPAIRS MADE, I WAS TOLD NO REMEDY AVAILABLE PER THE LOCAL LEXUS DEALERSHIP (LEXUS OF BELLEVUE). IT IS NOW 12/19/2017 AND STILL NO REPAIRS OR REMEDY FROM LEXUS.
TAKATA RECALL; I HAVE MAJOR CONCERN RELEVANT TO NOT ONLY THE PASS/SIDE AIR BAG, BUT TO THE DRIVER SIDE AIR BAG ALSO. I REQUEST BOTH SIDES BE REPLACED, UNLESS YOU CAN PROVIDE DATA THAT WILL CONFIRM THERE IS NO ISSUE WITH DRIVERS SIDE AIR BAG. DEALER/SEWELL ADVISED MY WORK WOULD BE DONE IN SEPT 17. THEY HAVE YET TO SET UP AN APPT FOR MY REPAIRS. PLS HELP. THANKS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL - IT HAS BEEN OVER A YEAR AND LEXUS HAS NOT COME UP WITH A SOLUTION, PUTTING ME AND MY FAMILY IN DANGER!
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED LEXUS OF MEMPHIS 2600 RIDGEWAY RD, MEMPHIS, TN 38119, PHONE NUMBER: (901) 362-8833, WHERE IT WAS CONFIRMED THAT THE RECALL REPAIR PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/05/17*LJ *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/23/17 *BF UPDATED 11/1/2017*JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE PERFORMANCE LEXUS DEALER (LOCATED AT 4328 KINGS WATER DR, CINCINNATI, OHIO; 513-677-0177) WHO INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/13/2017 *LN THE CONSUMER STATED THE RECALL WAS REPAIRED. *TR
TAKATA RECALL
"TAKATA RECALL"; IT HAS BEEN 14 MONTHS SINCE ORIGINAL RECALL NOTIFICATION FROM LEXUS; MAY 2016. NO FURTHER UPDATES HAVE BEEN RECEIVED. I LIVE IN THE SW FLORIDA CLIMATE WHICH IS CLASSIFIED AS MOST DANGEROUS FOR POSSIBLE EXPLOSION. WWW.SAFERCAR.GOV STILL LISTS NO SOLUTION YET. THIS NEEDS SOME STRONG GOVERNMENT INVOLVEMENT
Showing 1-20 of 50 loaded complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 30, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.