There are 4 stored owner reports matching the body & structure leading-label group for the 2012 Lexus ES in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 4 of 4 matching reports.
Open the full vehicle complaint log (all categories)Driving down the interstate and out of the blue my sunroof exploded. It sounded like a gunshot and I was driving 80mph. I almost ran into another driver due to glass falling on me.
The contact owns a 2012 Lexus ES350. The contact stated that while sitting in the sun, the dashboard melted causing a glare in the windshield. The contact called the dealer and was advised to take the vehicle to be diagnosed. The vehicle was not diagnosed by a dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact there were no open recalls associated with the VIN for the failure. The failure mileage was approximately 130,000.
TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT BOTH THE REAR AND FRONT DOOR LOCKS FAILED TO LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. LEXUS OF CLEARWATER (27547 US HWY 19 N, CLEARWATER, FL 33761, (727) 231-1443) DIAGNOSED THAT THE DOOR ACTUATORS NEED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNKNOWN.
TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD AND INSTRUMENT PANEL WERE MELTING AND STICKY. THERE WAS NO CUSHION PROTECTION ON THE DASHBOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE 2012 LEXUS ES350 WAS NOT ELIGIBLE FOR A DASHBOARD REPLACEMENT, WHICH ENDED IN MAY OF 2017. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS 79,000.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 30, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.