There are 3 stored owner reports matching the body & structure leading-label group for the 2017 Lexus ES in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 3 of 3 matching reports.
Open the full vehicle complaint log (all categories)I WAS DRIVING DOWN THE HIGHWAY HAVING JUST PICKED PICKED UP THIIS CAR I JUST BOUGHT FROM THE DEALERSHIP WHEN SUDDENLY I HEARD A LOUD EXPOLOSION UP ABOVE AND NOTICED MY SUNROOF EXPLODED SENDING PIECES OF GLASS INTO MY CAR. I WAS SCRATCHED AND HAD TO GET HOME 1/2 HOUR AWAY. DEALERSHIP WAS FAR. THE DEALERSHHIP SAID TO CALL THE INSURANCE. I THINK IT COULD BET THE WAY THE SUNROOF WAS PUT IN BUT NOT SURE.
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 70 MILES PER HOUR AT 6:45 PM ON TUESDAY, MARCH 6TH, MY SUNROOF SUDDENLY EXPLODED AND GLASS FRAGMENTS FELL INSIDE MY VEHICLE. AT THE TIME OF THE EXPLOSION, THERE WERE NOT ANY CARS AROUND MY VEHICLE NOR DID I HIT ANY OBJECT ON THE ROAD INCLUDING A POTHOLE. THE EXPLOSION SOUNDED AS IF A GUN WENT OFF NEAR MY HEAD AND THE GLASS IMMEDIATELY BEGAN TO SPLIT INTO SMALL PIECES. OTHER THAN HAVING SOME RINGING IN MY EARS AS A RESULT OF THE EXPLOSION NOISE, I DID NOT SUFFER ANY OTHER PHYSICAL DAMAGE. I TOOK THE CAR INTO THE LEXUS DEALER AND THEY STATED THAT THEY HAD NEVER HAD A CASE WHERE A SUNROOF EXPLODED WITHOUT SOMETHING HITTING IT DIRECTLY. I KNOW FOR A FACT THAT NOTHING HIT MY VEHICLE OR MY SUNROOF AS I WAS TRAVELING ON THE INTERSTATE WITHOUT ANY CAR OR TRUCK AROUND ME AT THE TIME OF THE EXPLOSION. I AM FILING THIS IN ORDER TO GET IT DOCUMENTED AND TO SEE IF ANY OTHER LEXUS OWNER HAS HAD A SIMILAR ISSUE WITH THEIR LEXUS SUNROOF. I AM ATTACHING PICTURES OF THE SUNROOF WHICH SHOWS THE DAMAGE DONE FROM THE GLASS EXPLODING WITHOUT ANY TYPE OF FOREIGN CONTACT. I HOPE THAT SOMEONE FROM THE NHTA WOULD CONTACT ME TO LET ME KNOW IF THERE HAVE BEEN OTHER CASES LIKE THIS REPORTED.
WHILE TRAVELING APPROXIMATELY 40 MPH ON A SUNNY DAY (45 DEGREES) THE FRONT PANORAMIC SUNROOF SPONTANEOUSLY EXPLODED. IT WAS ABOUT 2 PM EST. THERE WERE NO CARS AROUND ME OR ANYTHING ABOVE. IT SOUNDED LIKE AN EXPLOSION. I PULLED OVER AND LOOKED AROUND TO SEE WHAT THE NOISE WAS. IT WASN'T UNTIL I LOOKED UP THAT I SAW THE HOLE IN THE SUNROOF. GLASS DID NOT COME DOWN, IT WENT OUT.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 30, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.