2022 Lexus ES Complaint Log

There is already a service bulletin for the vacuum pumps on these cars, but it should be made into a recall because these pumps generate the vacuum needed by the brake system. I took it to the Lexus dealer for replacement out of warranty, which I had to pay out-of-pocket, since service bulletins only apply to cars under warranty, and they still installed another replacement vacuum pump that was impacted by the service bulletin and still had the issues. It wasn’t until a field technician came out and confirmed that they installed the old vacuum pump style (2019-2023), which was the one they should have avoided installing. Failure of this part could impact the braking system and cause an accident.

While the vehicle was parked and no one was pressing the brake pedal, the ABS actuator pump continued to run and made a constant buzzing/whirring noise. This suggests that the actuator is cycling excessively to maintain brake pressure. I am concerned this could eventually lead to loss of ABS function or reduced brake assist, increasing the risk of an accident. No dashboard warning lights are currently illuminated, but the problem happens repeatedly and can be reproduced. The vehicle has not yet been inspected by the dealer, but I am aware other Toyota/Lexus hybrid models have had similar brake actuator issues in the past.

All 4 tires showed the belts/cords in several places. Tire size: 235/45R18 . We took our car to our Lexus dealer for the 30,000 mile inspection and service. This car had the original manufacturer installed tires, with the tread wear showed that all 4 tires had more mileage remaining. The Lexus mechanic took photos of all is work, which included photos of the belts/cords actually visible in multiple spots on all 4 tires. We took one of these tires to show the Firestone dealer, but could not take all four. The Lexus dealer said it was not safe to drive this car on I95 at high speeds because a blow-out was quite possible, and our lives (and possible others)were in danger. So we bought and had installed four new tires in order to drive about 40 miles to our home. There were no warning messages about this (or any) problem. This problem can be confirmed by our dealer, Lexus of Warwick, Rhode Island. We called Bridgestone when we got safely home and were told that we had to drive the car to show the tire problem to a Firestone Service Center, but this was impossible since driving the car with unsafe tires was not reasonable. We have one bad tire we can show anyone, and the Lexus Service people can confirm that the same visible belt issue was bad on all four tires.

Within approximately three weeks of purchasing this vehicle, the blind-spot monitoring and rear traffic sensor systems were found to be completely inoperative. All dashboard warning lights related to these systems were illuminated the night before discovery, then went dark the following morning. A subsequent inspection by a licensed Lexus dealership confirmed the failure was caused by prior undisclosed rear collision damage. Both rear blind-spot modules showed zero CAN bus communication. The following diagnostic trouble codes were confirmed: U0233, U023387, U0232, P057113, P157800, P1152A, P160400, C13807E, U0163, C142571, and B1576. The rear bumper had been improperly repaired using adhesive rather than factory fasteners. The rear lamp was barely installed and misaligned. A screw was installed in an incorrect location. The dealership noted that attempting to remove the bumper to visually inspect the blind-spot modules would cause additional damage due to the poor prior repair. The blind-spot monitoring system is a primary active safety system. Its complete failure due to concealed structural damage constitutes a material safety defect. The problem was confirmed in writing by a licensed Lexus dealer. Supporting dealer inspection documentation is uploaded.

I had my vehicle serviced at Westside Lexus on March 20, 2024. My vehicle, a 2022 Lexus 300h F Sport, was brought in for 20,000-mile service, and not only has the issue not been resolved, but it has also led to a dangerous situation that could have resulted in serious and potentially fatal harm. To elaborate, after the service, I noticed that the car did not drive as smoothly nor sound as quiet as normal for my hybrid vehicle. I also heard noise as I entered/exited the driveway, drove over speed bumps, backed up, and exited the vehicle. This noise was similar to my experience after a prior service appointment when I noticed on the highway that my rear passenger tire was wobbly, posing a significant risk to my family’s safety and that of others on the road. As with my previous experience, I heard more noise and what sounded like loose parts after a few weeks. When I checked, my rear passenger tire was loose again. As a 15-year Toyota owner, I trusted Lexus for its reputation for safety, dependability, quality, and customer care, but this experience has shaken my confidence in your brand. For each service appointment, I consent to the recommended services. It is unacceptable for a Lexus service center to return a vehicle in a condition that is unsafe to drive. Here are the details of my service visit: · Service Date: March 20, 2024 · Work Order Number: 687595 · Vehicle Mileage: 20,105 · Description of Service Performed: 20,000-mile service and four-wheel alignment Upon discovering the issue and having Lexus Roadside Assistance tow the vehicle back to the dealership.

The contact owns a 2022 Lexus ES350. The contact stated that while driving at undisclosed speeds, the TPMS warning light illuminated. The contact stated that when the vehicle was taken to add air to the tire with the required 35 PSI, the TPMS warning light was turned off independently. The contact stated that the TPMS warning light illuminated again and when the required 35 PSI was in the tires the warning light illuminated, stating that the tire pressure was low. The vehicle was taken to the dealer, where the failure with the sensors or tires was not determined. The failure recurred several times. The vehicle was taken to the same dealer several times, where the cause of the failure was not determined; however, the dealer replaced the tire pressure sensors to indicate the tire was low at 29 PSI instead of the required 35 PSI. The manufacturer was made aware of the failure. The failure mileage was approximately 13,615.

I purchased my car approximately four months ago, and the lights on my dash began blinking there was a warning to clean parking sensors. I went to the dealership to see what this meant. They stated I have a missing sensor and immediately stated it was not covered under warranty. I haven’t had any wrecks or bumps on my car. I asked if it could be a default with the glue that holds the sensor in place. The manager said that’s not possible someone had to push the sensor out. He continued to state they have had several cars come in with the same issue and people are pushing them out. This has caused warning lights to come on in the vehicle due to this default the dealership stated it was a wear and tear and would not be covered under warranty. It also causes the car to beep as if you are going to hit something every time you start he car. Even if you turn off the system, it still beeps and blinks as if your car will shut down. the parking sensors are defective in the sense that they are not secure and being installed which is causing repair approximately $900-$1000. I stated it has been extremely hotter than normal with a consistent temperature oaf 102+ in Arkansas. He was not open to the fact and basically said pay or leave. He refused to give me an estimate on the cost unless I paid the $100 diagnostic fee. I feel that if several people have been in for the same reason it’s should definitely mean there is something defective with the front bumper sensors. I have not even drove 10000 miles and now there is a repair not to my fault that I am having to pay as if the car is t expensive enough. I believe there needs to be some sort of recall on. This section with how they are installed. He said they glue them on the back side and glue does melt..please look into this.

The contact owns a 2022 Lexus ES300H. The contact stated that after the vehicle was stopped at a traffic light, the contact continued driving at an undisclosed speed when another vehicle in front of him came to a sudden stop. The contact stated that his foot slipped from the accelerator pedal and his vehicle rear-ended the other vehicle. The contact stated that the automatic emergency braking system failed to stop his vehicle. Additionally, the air bags failed to deploy. There were no injuries sustained. No police report was filed. The vehicle was taken to the dealer, where it was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 33,000.

Front door panels makes a vivrating noise when driving at low speed Dealer didnt help

The left headlight projects three dark shadows on the road surface along the left edge and middle of the road in front of the vehicle Someone walking or standing on the side might not be visible and when the vehicle is turning to the right the shadows flow along the very edge of the roadway obscuring anything in its path. The car has been to the dealership twice and they verified that the shadows due exist and are operating as intended.

The contact owns a 2022 Lexus ES300 Hybrid. The contact stated that while operating the vehicle the driver's side seat belt would not extend out and the driver was unable to access and latch the seat belt. The contact indicated that the failure was intermittent and during the failure, audible alarms were activated and warning messages were displayed. After restarting the vehicle the failure had self-corrected. The vehicle was taken to the local dealer who replaced the seat belt assembly but the failure continued to occur. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 50.

Second day of buying the vehicle stopped suddenly in the highway forcing me to turn to the emergency lane and gravel.Ounce stopped, tried to return to the highway and stpopped suddenly in several ocasions.Noticed the presence of the emergency braking system was on in the dash.Turnned it off and resume my trip.When i leaved the highway it was turnned on again and no signs,but in the middele of the light it did again stopping the transit.It continued doing so even the following day that i took it to the dealer. Incidentaly it also happened to one of their technitians. This could have provoked in several ocasions a disastrous accident.The new wheels also got scratch apparently during the forcefull brakings.Clearly not a car to turst.They confirmed the defect was in the sonars of the car that where fallin of.

I am writing about my 2022 Lexus ES300h. This pertains to the Auto Radar Cruise Control system and also the Lane Keeping Assistance function. First, about the Auto Cruise. On several occasions I have found that while approaching stopped vehicles at a stop light and I am about 300 yards away, driving 35 to 40 mph, the car maintains speed and approaches the stopped vehicles in a dangerous manner. It shows no sign of slowing down. Twice I let the auto cruise do what it was doing till about say 100 yards before the vehicles, and it still maintained aggressive speed so I had to hit the brakes. It seems like the vehicle is oblivious of the stopped vehicles in front, and in my opinion, behaves recklessly. And yet at other times it does sense those vehicles and starts slowing down. There is no consistency. Someone at Lexus said that while the car seems aggressive, it will surely stop in time and not get into a collision when the Auto-Cruise is on. Well, I am absolutely not willing to experiment and put my life and that of others at risk. Surely this radar cruise system is primitive. I also own a 2018 Tesla Model 3, and feel extremely safe and secure with its Auto-Cruise function. The second issue is regarding Lane Keeping Assistance. Again, with the Tesla, the car stays rock steady in the middle of the lane with AutoPilot. Whereas with my Lexus, the car behaves like it has had a couple of drinks, wanders around in the lane, even gets on yellow lines in the center of the road and then buzzes me about it like it was my fault! When we first bought the Tesla it used to weave around in lanes especially when a lane suddenly widens like when two lanes merge, but with progressive software updates, the early problems have been corrected. I find it ironical that Lexus is a few years behind Tesla in this technology. I realize of course that it is only an assist system and I am responsible for steering the car.