There are 2 stored owner reports matching the brakes leading-label group for the 2024 Lexus GX in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
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Loaded 2 of 2 matching reports.
Open the full vehicle complaint log (all categories)At approximately 6,000 miles we drove this vehicle from Chattanooga to Nashville and back. The interstate has one steep grade. On the decent home the vehicle was violently shaking. It felt as if the car might not be able to stop or something had been broken. We had 30-45 minutes of driving to get home and considering having the vehicle towed. It continued to shake, less violently as we braked on the way home. It was terrifying. I took the car to Lexus and they told me that this can happen on steep grades. They wanted to turn the rotors and I insisted they be replaced due to being defective and causing this shaking at such low miles. They agreed. A month later, after having brand new rotors and pads, the same thing happened again. Again I immediately made an appointment and the vehicle was inspected. They told me this time there are hot spots all over these new rotors, from this one trip to Nashville. They told me there was nothing else they could do. I opened a case with Lexus corporate and they just reached out. They spoke to the dealership and concluded that this happened because of normal driving conditions. They are saying this is normal! It’s not normal. I explained the many brands of vehicles we have had and driven this same interstate many times without issue. This is unsafe. People that drive in mountain areas should not need brake repair every few thousand miles. And what if someone is driving in a very mountain area like the Rockies and one trip across the state could completely destroy these brakes? So scary. They need brakes to handle higher heat to protect families using this car. I am shocked this is not recalled already. I pray there is something to be done to get this fixed immediately. The uploaded file below is from the second time I brought it for the same issue. It was 5 weeks later. The incident for the second incident was just 4 weeks after the first one, but we had to wait for them to get us an appointment.
Brakes squeal when backing up in the mornings and occasionally going forward. Maunufacturer is aware of the problem, but until recently would only allow dealers to order 1 repair kit per week. Now the manufacturer is allowing 4 kits per week to be ordered. This problem appears to affect 2/3s of all vehicles sold. Repair parts are taking 4 to 6 months to get. The manufacturer is not being responsive.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 30, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.