2006 Lexus IS Body & Structure Problems

STICKY DASH AND DOOR PANELS WHEN ITS HOT

The contact owns a 2006 Lexus IS350. The contact stated that while driving during hot weather, the dashboard would get very hot and sticky. The contact stated that the glare from the melting dashboard reflects off the windshield causing a visibility hazard. The vehicle was not repaired. The dealer and manufacturer were made aware of the failure but offered no assistance. The approximate failure mileage was 120,000.

DASHBOARD AND DOOR PANELS ARE LIQUEFYING. THE MELTING DASHBOARD IS CREATING A HAZE ON THE WINDSHIELD THAT'S OBTRUSIVE FOR SAFE DRIVING. THE DOOR PANELS ARE CRACKING EVERY WHERE.

THE DASHBOARD IS MELTING AND THE SUN LIGHT IS REFLECTING OFF THE DASHBOARD AND BLINDING THE DRIVER. *TR

DASHBOARD AND DOOR PANEL MELTING AWAY, I HAVE REPORTED THIS TO LEXUS SEVERAL TIMES AND THEY REFUSE TO FIX THE PROBLEM. FINGER NAILS TOUCH THE DASHBOARD AND PARTS COMING OFF. THE MATERIAL IS DEFECTIVE AND NEED REPLACE. *TR

AFFECTED PART IS THE DASHBOARD THE DASHBOARD IS SHINY TO WERE I CAN'T SEE WHEN THE SUN OR AT NIGHT HEADLIGHTS REFLECTS OFF IT. ITS STICKY AND SOFT AND MELTING. I REALLY TRY NOT TO DRIVE IT IF NECESSARY. *TR

THE DASH AND DOOR PANELS ARE MELTING. THE PRODUCT IS DEFECTIVE AND THE GLARE FROM THIS IS VERY DANGEROUS!! LEXUS SHOULD FIX THE DEFECTIVE PART! *TR

DASHBOARD IS STICKY/MELTING. INTERFERES WITH DRIVING VISIBILITY AND IS A SAFETY ISSUE. *JS

THE DASHBOARD ON THE LEXUS IS350 AND 250 ARE MELTING. THEY ARE DEFECTIVE AND LEXUS REFUSES TO FIX THE PROBLEM. *TR

UNDER HEATED CONDITIONS DASH BECOMES VERY STICKY. DOOR PANELS ARE MELTING, CRACKING AND FALLING APART. *TR

DASH AND BLACK PARTS OF DOORS ARE MELTING, CRACKING, AND PIECES ARE FALLING OFF. WHEN DRIVING AND IN SUN DASH GETS VERY SHINY AND REFLECTS ONTO WINDSHIELD. CONCERNED ABOUT THE INTEGRITY OF THE DASH AND POSSIBLE AFFECT IT COULD HAVE ON THE AIR BAGS. *TR

MY DASH AND DOORS ARE MELTING. I TOOK MY CAR TO LEXUS LAST YEAR AND THEY OFFERED TO PAY FOR HALF, BUT MY HALF WAS TOO EXPENSIVE FOR ME TO PAY, 3,000.00. I ALSO DON'T FEEL THAT I SHOULD PAY FOR A MELTING CAR WHEN I TAKE EXCELLENT CARE OF MY CAR. IT IS ALWAYS IN THE GARAGE WHEN I AM AT HOME, AND I KEEP A SUN SHIELD IN THE DASH WHEN I AM AT WORK. I LOVE MY CAR AND IT ONLY HAS 78,000 MILES; IT RUNS GREAT, BUT IT IS MELTING! I CALLED LEXUS AGAIN WHEN I HEARD A STORY ON THE NEWS THAT OTHERS WERE HAVING THE SAME ISSUE. THEY TOLD ME TO HAVE IT INSPECTED AGAIN, AND THEN INFORMED ME THAT THEY WOULD PROBABLY NOT PAY FOR THE REPAIR BECAUSE MY CAR IS A 2006. I WILL NEVER BE ABLE TO SELL IT UNLESS I RESOLVE THIS ISSUE. I AM SO FRUSTRATED. *TR

THE DASHBOARD IS STICKY AND MELTING, WHICH CAUSES A BLINDING GLARE WHEN DRIVING MAKING IT HARD TO SEE WHEN DRIVING. *TR

BOUGHT A CERTIFIED PRE-OWNED 2006 LEXUS IS250 FROM HAWAII DEALER, NOTICED THERE WAS A MASSIVELY BLINDING GLARE FROM THE DASHBOARD WHEN DRIVING DURING THE MORNING AND EVENING HOURS. UPON FURTHER INSPECTION THE DASHBOARD AND VARIOUS OTHER INTERIOR TRIM PIECES FELT SOFT/STICKY AND WOULD EASILY SCRATCH AND GOUGE. THIS HAS BEEN A KNOWN PROBLEM AMONG OWNERS OF 2006-2013 LEXUS IS SEDANS. *JS

The contact owns a 2006 Lexus IS. The contact stated that the dashboard was melted and was causing vision impairment while driving. The vehicle was taken to the dealer to be inspected. The vehicle was inspected, and the diagnosis was confirmed. The contact was informed that the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000. The VIN was unavailable.

THE DASHBOARD AND THE SIDE PANELS HAVE MELTED AND ARE STICKY AND UNSIGHTLY. THESE AREAS ARE DECOMPOSING. *TR

WHENEVER THE CAR IS EXPOSED UNDER THE SUN. THE DASHBOARD SEEMS TO BE MELTING WHICH MAKES IT SHINY AND IS MAKING DIFFICULT TO DRIVE. *TR

TL* THE CONTACT OWNS A 2006 LEXUS IS250. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE DOOR PANELS, AND THE DASHBOARD HAD MELTED AND BECAME STICKY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE DOOR PANELS AND THE DASH BOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS. 22,000.

I BOUGHT THIS VEHICLE USED FROM A DEALERSHIP IN MIAMI, FL. THE FIRST COUPLE OF WEEKS I NOTICED THE DRIVER AND PASSENGER DOOR PANELS WERE GETTING SCRATCHED BY SIMPLY TOUCHING THEM. A COUPLE OF WEEKS AFTER THAT, THE DASHBOARD ON THE VEHICLE STARTED TO "MELT" AND BECAME VERY STICKY. ALSO BY SIMPLY TOUCHING THE DASHBOARD, IT BECOME/BECOMES SCRATCHED AND PIECES COME OUT WHEN TOUCHED WITH FINGERNAILS. SOMETIMES IT IS DIFFICULT/IMPOSSIBLE TO SEE WHEN THE SUN IS OUT BECAUSE IT CREATES A HUGE GLARE DUE TO THE DASH MELTING. THIS PROBLEM HAS BEEN GETTING WORST AS TIME PASSES. I CONTACTED THE DEALER REGARDING THE PROBLEM AND THEY TOLD ME THEY WERE AWARE OF IT BUT I WOULD HAVE TO PAY THE LABOR AND DASH COST IF I WANTED THE PROBLEM TO GO AWAY, EST COST: $1200. THE SAME PROBLEMS ARE ON DRIVER, PASSENGER AND BACKSEAT DOOR PANELS. *TR

I NOTICED THAT THE DASH BOARD AND THE SIDE PANELS (BOTH SIDES -DRIVERS AND PASSENGER SIDE) ON MY LEXUS-IS-350 HAVE BEEN MELTING AWAY SINCE JULY 2010 AND AFTER MUCH COMPLAINT, THE DEALER REPLACED THE DASH BOARD COVER IN FEBRUARY 2013. HOWEVER THE DEALERSHIP SERVICE DEPARTMENT REFUSES TO REPLACE THE SIDE PANELS. THEY NAMED THE PROBLEM AS A "COSMETIC CONCERN" ON 2/26/2013 WHEN I COMPLAINED THAT THE COLOR OF THE REPLACED DASH DID NOT MATCH AND THE MATERIAL APPEARED TO BE OF LOWER QUALITY. I LEARNED RECENTLY FROM AN INVESTIGATIVE REPORT IN SOUTH FLORIDA (NBC- 6) THAT THE LEXUS HAD ISSUED A SERVICE BULLETIN IN 2011 ABOUT THIS MANUFACTURER DEFECT PROBLEM (CALLED INTERIOR PANEL SHINING...."STICKY LEATHER PROBLEM"). BUT THE DEALERSHIP NEVER INFORMED ME OF THIS SERVICE BULLETIN AT THE TIME IT CAME TO THEM. I BELIEVE THAT THE LEATHER PARTS (BOTH DASH BOARD AND SIDE PANELS) ARE A MANUFACTURER'S DEFECT AND SHOULD REPLACE IT AT THEIR EXPENSE ALTHOUGH I AM OUT OF WARRANTY AT THIS TIME. THE SMELL FROM THE MELTING PARTS, I SUSPECT CAN BE TOXIC. AT TIMES, I GET AN ALLERGIC REACTION WHEN DRIVING THE CAR. *TR