There are 2 stored owner reports matching the body & structure leading-label group for the 2024 Lexus LC in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 2 of 2 matching reports.
Open the full vehicle complaint log (all categories)GOOD DAY GENTLEMEN: THIS REPORT IS CONCERNING A KNOWN, ONGOING AND POTENTIALLY DANGEROUS PROBLEM WITH LEXUS LC500 CARS FROM 2018 UP TO AND INCLUDING 2025 COUPES AND CONVERTIBLES. THE PROBLEM CONCERNS THE DOOR HANDLES/ACTUATORS. APPARENTLY WATER SEEMS TO BE THE CULPRIT. THE MECHANICAL AND ELECTRONIC EQUIPMENT INSIDE BOTH DOORS FAIL AFTER A WHILE INVARIABLY ON ALL THESE CARS DUE TO WATER GETTING INSIDE. LEXUS KNOWS ABOUT THIS ONGOING VERY COMMON PROBLEM AND SUPPOSEDLY IS LOOKING INTO IT. THE REASON I AM NOTIFYING YOU IS GOD FORBID A DRIVER GETS INVOLVED IN A SERIOUS ACCIDENT FIRST RESPONDERS MAY NOT BE ABLE TO EXTRICATE THE OCCUPANTS EASILY VIA THE DOORS. THE DOOR/ACTUATORS FAIL AND OWNERS REPORT THAT THEY CANNOT OPEN THEIR DOORS AT ALL WITH OR WITHOUT THEIR KEY FOBS FROM THE OUTSIDE. FORTUNATELY I HAVE A 2024 COUPE AND THIS HAS NOT HAPPENED TO ME AS OF YET BUT I DO EXPECT IT TO HAPPEN EVENTUALLY BECAUSE I HAVE MULTIPLE INTERACTIONS WITH MANY LC500 OWNERS AND THIS IS REPORTED CONSTANTLY. I DO FEEL THAT THIS A SERIOUS SAFETY CONCERN AND AS A FEDERAL AGENCY I ASK YOU TO PLEASE CHECK INTO THIS TO SEE IF LEXUS CAN TAKE STEPS TO MITIGATE THIS SERIOUS PROBLEM. I WILL say that other than this isolated problem Lexus does in fact manufacture an excellent vehicle and I am very happy with mine. APPARENTLY EVERY VEHICLE DOES HAVE SOME TYPE OF "ACHILLES HEEL" AND THIS DOOR/ACTUATOR PROBLEM IS THE LC500'S. THANK YOU FOR YOUR ATTENTION TO THIS MATTER.
The contact owns a 2024 Lexus LC500. The contact stated that the convertible top was leaking. While driving at approximately 70 MPH in the rain, water started to enter the vehicle. The contact stated that the passenger used paper towels and clothing to capture the water. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to another local dealer, Lexus of Melbourne (6927 Bromley Drive, Melbourne, FL 32940) where it was diagnosed that there was an intrusion of the water. The gasket pillar was disassembled and realigned. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 258.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.