2015 Lexus LS Complaint Log

A known issue with the Brake Actuator failing. Lexus/Toyota will not fix. Family driven vehicle that Im afraid could result in accident

The contact owns a 2015 Lexus LS 460. The contact stated that while driving at an undisclosed speed, the ABS, and the Pre-Collision System (PCS) warning lights illuminated. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The vehicle was taken to the dealer, who diagnosed failures with the brake booster and brake booster pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Support Program: 24LE01 (Coverage for Brake Booster and Brake Booster Pump Assemblies). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.

TL* THE CONTACT OWNS A 2015 LEXUS LS460. THE CONTACT STATED THAT WHILE TURNING LEFT THE VEHICLE'S ACCELERATOR PEDAL PROVIDED NO ACCELERATION. THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL SEVERAL TIMES BEFORE THE VEHICLE WOULD SPEED UP. THE CONTACT SPOKE TO THE DEALER LEXUS OF LEXINGTON (1264 E NEW CIRCLE RD, LEXINGTON KY 859-600-0293). THE CONTACT WAS INFORMED THAT THE FAILURE WAS A PROBLEM ACROSS THE BOARD WITH A LOT OF LEXUS WITH THE TRANSMISSION HESITATING. THE TRANSMISSION PROVIDED SEVERAL MODES OF THE TRANSMISSION WITH A KNOB ON THE CONSOLE THAT ALLOWS THE DRIVER MORE OPTIONS. THE DEALER SUGGESTED TO KEEP IT OUT OF THE ECO MODE WHICH CAUSED A LOT OF HESITATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 26,000.*DT CONSUMER STATED TRANSMISSION CAUSED THE FAILURES AND STALLINGS OF THE ENGINES.*JB

TL* THE CONTACT OWNS A 2015 LEXUS LS460. THE CONTACT STATED THAT WHILE LIGHTLY TAPPING THE BRAKE PEDAL, THE BRAKES WOULD GRAB. THE CONTACT DESCRIBED THE BRAKES AS VERY GRABBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER THOMPSON LEXUS LOCATED AT 2560 MARYLAND RD, WILLOW GROVE, PA 19090, WHO INDICATED THAT THE BRAKES OPERATED ACCORDING TO SPEC. AND NO MECHANICAL PROBLEM WAS FOUND. THE ENGINEER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 25,000.*DT THE CONSUMER STATED THE VEHICLE WAS TAKEN TO A 2ND DEALER WHO STATED THE GRABBY BRAKE WAS ENGINEERED TO THE VEHICLE AND COULDN'T BE FIXED. *TR

ON SAT., SEPT. 14, 2019 ABOUT 7:35AM WHILE MY DAUGHTER WAS DRIVING MY 2015 LEXUS LS460 THE BRAKES CAME ON AND JERK HER FORWARD & BACKWARD, THE SEATBELT ALMOST STRANGLED HER. ALSO BRAKE LIGHT FLASHED ORANGE & BEEPING. SHE WENT TO URGENT CARE TO BEEN EVALUATED.TOOK THE CAR TO CHANTILLY VA LEXUS SERVICE FOUND NOTHING WRONG WITH THE CAR. ON WED., SEPT. 18, 2019 ABOUT 3:15PM THE ORANGE BRAKE LIGHT & BEEPING CAME ON AGAIN THIS TIME I WAS IN THE CAR WITH MY DAUGHTER. ON THUR., SEPT. 19, 2019 TOOK THE CAR TO ALEXANDRIA VA LEXUS SERVICE & THEY KEPT THE CAR FOR 2 DAYS FOUND NOTHING WRONG WITH THE CAR. TUES., SEPT. 24, 2019 THE ORANGE BRAKE LIGHT & BEEPING CAME ON AGAIN, AND I WAS IN THE CAR WITH MY DAUGHTER.

FUEL SYSTEM SHUTS DOWN WHILE DRIVING AT HIGHWAY SPEEDS BAND NEW CAR WITH 7,623 MILES. HAD TO HAVE THE ENTIRE LOW END FUEL PUMP SYSTEM REPLACED. ISSUE STILL ONGOING. CAR WILL NOT START NOW. *TR