There are 1 stored owner reports matching the steering leading-label group for the 2018 Lexus LS in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 1 of 1 matching reports.
Open the full vehicle complaint log (all categories)APEAL AGAINST THE RECALL DONE BY LEXUS TOYOTA ON MAY 16TH, 2019, I TOOK MY CAR LEXUS 2018 LS 500 TO THE DEALER, LEXUS OF WOODLAND HILLS, WHERE I BOUGHT IT, FOR BEING RECALLED BY THE COMPANY. (NHTSA RECALL NO. 19V-134) AFTER RECALL DEFECTS WERE FIXED, I DROVE ABOUT 4,000 MILES AND TOOK THE CAR BACK TO THE DEALER FOR MAINTENANCE. AT THIS TIME, TREMENDOUS NUMBER OF DEEP LARGE SCRAPES ON ALL FOUR TIRES, WHICH I HAD NEVER SEEN IN THE ENTIRE DRIVING EXPERIENCE OF MY LIFE WERE POINTED OUT BY THE DEALER. THE DEALER VIOLENTLY INSISTED ON THE SCRAPES WERE NOT CAUSED BY THE DEFECTS. AFTER TREMENDOUS ARGUMENT, THE DEALER WROTE, 'DIAGNOSTICS IS REQUIRED TO DETERMINE THE RECOMMENDED CORRECTION FOR YOUR CONCERN.' THE CAR ALSO HAS STABILITY PROBLEM. FROM THE BEGINNING, IT LACKS STABILITY COMPARED WITH LS460 TRADED-IN. I VISITED LEXUS OF GLENDALE, SANTA MONICA, AND THOUSAND OAKS. THEY WERE SURPRISED AT CONDITION OF SCRAPES, BUT THEY WITHHELD COMMENT. I HAD NO CHOICE, BUT TO APPEAL TO LEXUS OF TOYOTA. I CONTACTED; <DATE> <CONTACTED TO THE PERSON OF..> <BY > 10/02/19 TOYOTA CUSTOMER SERVICE REP. EMAIL 10/16/19 LEXUS CASE MANAGER PHONE 10/18/19 LEXUS GUEST EXPERIENCE CENTER EMAIL 10/22/19 LEXUS EXECUTIVE OFFICE PHONE 10/24/19 LEXUS GUEST EXPERIENCE CENTER EMAIL 10/31/19 LEXUS GUEST EXPERIENCE CENTER EMAIL 11/06/19 FACTORY REP. AT LEXUS OF BEVERLY HILLS. 11/11/19 LEXUS EXECUTIVE OFFICE EMAIL THEIR RESPONSE WAS 'VERY NEGATIVE' AND GAVE ME HARDEST TIME TO APPEAL. I BELIEVE THAT I HAVE A RIGHT FOR SAFETY STANDARD GUARANTEED AND DECIDED TO APPEAL. *JS
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 30, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.