NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Lexus LX. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2002 LEXUS LX470. WHILE DRIVING ON A MOUNTAIN ROAD AT 40 MPH, THE VEHICLE'S WARNING SENSOR BEGAN BEEPING AND THE VEHICLE STOPPED ABRUPTLY. AS A RESULT, THE VEHICLE VEERED OFF INTO THE OPPOSITE LANE TOWARDS ONCOMING TRAFFIC. THE CONTACT DROVE 15 MPH UNTIL SHE REACHED HER DESTINATION. THE VEHICLE WAS TOWED TO SOUTH BAY LEXUS (3215 PACIFIC COAST HWY, TORRANCE, CA 90505, 310-325-9999), BUT NO FAILURE WAS FOUND. THE DEALER NOTIFIED THE MANUFACTURER OF THE DEFECT; HOWEVER, THEIR DIAGNOSTICS SHOWED NO FAILURES RELATED TO THE VEHICLE. PRIOR TO THE FAILURE, WHILE DRIVING 65 MPH, THE CONTACT EXPERIENCED THE SAME FAILURE, BUT THE VEHICLE DID NOT STOP WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 164,000. THE VIN WAS UNKNOWN.
TRANSMISSION FAILURE AT HIGHWAY SPEED. A LOUD BANG, GRINDING AND SMELL OF BURNING TRANSMISSION FLUID. SMALL FIRE FROM LEAKING TRANSMISSION FLUID. HIGHER RATE OF THESE TYPES OF FAILURES FOR 2000 - 2002 LX470 SUV'S *JS
WHILE DRIVING 70 MPH ON THE HIGHWAY TRACTION WARNING INDICATOR ILLUMINATED, AND THE VEHICLE LOST BRAKE POWER AND STEERING FOR A PERIOD OF ONE MINUTE. DURING THAT TIME VEHICLE SWERVED LEFT TO RIGHT, BUT DID NOT COME IN CONTACT WITH ANY OTHER VEHICLES OR OBJECTS ON THE ROAD. TRACTION LIGHT WENT OFF, AND VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO A DEALER, WHO DID A DIAGNOSTIC TEST. IT WAS FOUND THAT HYDRAULIC UNIT ON THE BRAKE BOOSTER WAS THE CAUSE OF THE PROBLEM, AND WAS REPLACED. *AK
AT THE 20K SERVICE ON OUR 2002 LEXUS LS430 WE WERE INFORMEDTHAT WE NEEDED THE FRONT AND REAR BARK PADS REPLACED AND THE DICS TURNED AT OUR COST OF $588. WE WERE TOLD THAT LEXUS REDESIGNED THE SENSORS AND WE WOULD NEED TO REPEAT THIS EACH 20K. HOW CAN A CAR THAT SELLS FOR OVER 60 THOUSAND DOLLARS HAVE SUCH A BAD REDESIGN?
WATER WAS LEAKING INTO THE BACK OF THE VEHICLE AND SOAKING THE INTERIOR. UPON INSPECTION OF THE VEHICLE BY THE DEALERSHIP, THEY THOUGHT THE LEAK WAS DUE TO THE SPOILER. THEY PATCHED THE HOLES IN SPOILER AND REPLACED THE ENTIRE HATCH. BUT THE LEAK RECURRED. CURRENTLY, DEALERSHIP INDICATED THAT THE WATER WAS SEEPING THROUGH THE LIGHT IN THE THIRD DOOR HATCH WHICH HAD A LEAK. *AK
Data synced from NHTSA on Sep 8, 2026