There are 2 stored owner reports matching the steering leading-label group for the 2004 Lexus LX in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 2 of 2 matching reports.
Open the full vehicle complaint log (all categories)--The failure involved the vehicle steering system. Specifically the Variable Gear Ratio Steering (VGRS) Electronic Control Unit (ECU) had failed resulting in a severe alignment mismatch between the steering wheel and the front tires. In order for the front wheels to drive in a straight line, the steering wheel would be off center by anywhere from 20 degrees to 120 degrees. This made keeping the vehicle driving in a straight line very difficult. The malfunctioning VGRS ECU is available for inspection upon request. --The above description is self explanatory. If the steering wheel and the front wheels of the vehicle are completely mismatched, control and steering of the vehicle is significantly compromised. This significantly increases the risk of loss of control of the vehicle, collision, and injury. --The above problem was diagnosed at an official Lexus dealership. --The vehicle and component was inspected, tested, and diagnosed at an official Lexus dealership. --The VGRS indicator light was active and the steering wheel alignment was progressively worsening over time.
This is an amended report filing: --I brought the following issues to the attention of Lexus corporate customer care and after they reviewed the situation, they refused to offer any financial responsibility for correcting this serious safety issue even after I informed them that the same VGRS systems in the Lexus LS460, LS 460L, LS 600h, and LS 600hL were all recalled in 2010 and also the VGRS system in the 2013 Lexus GS 350F was also recalled. These recalls similarly involved off-center steering wheel problems related to the VGRS systems. The Lexus dealership technician said, and I quote, "that if this does not become resolved you will eventually lose your electric power steering which could be very dangerous." --The failure involved the vehicle steering system, specifically the Variable Gear Ratio Sterring (VGRS) Electronic Control Unite (ECU) has failed resulting in a severe alignment mismatch between the steering wheel and the front tires. In order for the front wheels to drive in a straight line, the steering wheel would be off center by anywhere from 20 degrees to 120 degrees. This made keeping the vehicle driving in a straight line very difficult. The malfunctioning VGRS ECU is available for inspection upon request. --The above description is self explanatory. If the steering wheel and the front wheels of the vehicle are completely mismatched, control and steering of the vehicle is significantly compromised. The increases the risk of loss of control of the vehicle, collision, and injury. --The above problem was diagnosed at an official Lexus dealership. --The vehicle and component was inspected, tested, and diagnosed at an official Lexus dealership. --The VGRS indicator light was active and the steering wheel alignment was progressively worsening over time.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 30, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.