There are 2 owner-reported body & structure complaints for the 2018 Lexus NXin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
We have taken our vehicle, for this unusual drivers side, bottom door - interior beam that has sucked in like a dent and it's stainless steal beam that shouldn't do this, The Lexus dealership has no idea for the cause and we are concern if we have an accident then if this side door beam will be safe to protect the driver ? There has been no accident to this Lexus we own, we have taken this issue to several dealership but no one is saying on writing that we are safe inside this vehicle if the beam bottom Interior metal is sucking in safe or not if an actual accident side door impact happens ? No one still inside the Lexus Dealership or the Lexus Headquarters Consumer Care has been able to clearly made us understand what has caused this sinking steel beam to suck in like a dent ? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
ISSUE: BOTTOM DOOR PANELS ACCUMULATE AN ABNORMAL AMOUNT OF DIRT AND SNOW. IN ADDITION, THE REAR DOOR ACCUMULATES DIRT IN THE GAP BETWEEN THE WHEEL ARCH TRIM AND DOOR.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026