There are 3 stored owner reports matching the fuel system leading-label group for the 2020 Lexus NX in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 3 of 3 matching reports.
Open the full vehicle complaint log (all categories)No warning. I had four high school wrestlers in my car and we had just gotten off the highway after driving for 7 hours from Panama City to Port St. Lucie when it happened. My car went into limp mode making it dangerous to continue to drive. My car is currently at the service center at Lexus of Treasure Coast off US1. The technicians have verified that l have a faulty fuel pump and mentioned the recall but stated my year was not included. With my vehicle being a 2020 I feel as though there is a high likelihood that my fuel pump and others are the same as what has been used on previous years that is not being recalled. I would appreciate you reviewing this matter as it seems enough of a coincidence that I could be right.
Two (2) times (6-weeks apart) while on Freeway, loss of power and some shaking occurred, making it difficult to bring vehicle to a safe stop. Vehicle has only 80k miles, low for a Lexus brand. Other cars moving at freeway speeds made it more dangerous to stop vehicle safely without getting hit. Failure in both circumstances was related to fuel injectors, cylinder no. 4 at first then second failure six weeks later was on cylinder no. 2, the fuel pump appears to be a known problem on these cars and many Toyota/Lexus models. Low fuel pressure is stressing the injectors to the point of ultimate failure. My wife and kids nearly crashed on the freeway on the first incident, the vehicle with reduced power makes it difficult to control at freeway speeds. Vehicle is well maintained, no warnings were evident, immediate failure occurred. Dealer where vehicle was purchased indicated no alerts/bulletins were evident, repair shop (not dealer) also indicated no bulletins were evident on the first incident. Second failure, another local Lexus dealer indicated no alerts/bulletins where evident of any problems associated with the failure. When escalating issue to OEM/LEXUS Brand Engagement Center, they were able to confirm (they were able to read the failure code when the repair shop connected to the vehicle) the failure mode symptoms was associated with a fuel pump alert. Why both Lexus dealers did not know this is odd. My vehicle has been at the dealer now for over 30 days with no feedback from Lexus on the repair. This failure condition at freeway speeds is a "Safety" risks, Lexus should take this seriously, the fuel pump and weakened injectors should be recalled before someone gets hurt. Please help NHTSA!
Premature Injector failure at 33K miles, Lexus would not take responsibility
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.