2000 Lexus RX Complaint Log

I PURCHASED A 2000 TOYOTA SUV. AND SUBSEQUENTLY HAD THE VEHICLE GO INTO SUDDEN COMPLETE IRREPERABLE ENGINE FAILURE WHILE DRIVING ON A BUSY ROAD. IT HAD BEEN A "RECALL", OR SERVICE BULLETIN THAT THE ITEM WAS A "GEL" PROBLEM (OR SLUDGE) WITH THE OIL IN THE MAKE AND MODEL OF THE CAR. ALTHOUGH THIS WAS A KNOWN PROBLEM, LEXUS OF MONTEREY CLAIMED THAT THEY'D NEVER SEEN SUCH A THING AND THAT THE VEHICLE NEEDED $400.00 WORTH OF DIAGNOSTICS TO SEE WHAT THE PROBLEM WAS. ON THE ADVICE OF MY USUAL AUTO MECHANIC, I CONTACTED LEXUS AND REPORTED A POSSIBLE "GEL" PROBLEM. LEXUS IMMEDIATELY SENT SOMEONE OUT TO CHECK THE VEHICLE AND PRONOUNCED IT THE MANUFACTURERS' PROBLEM THAT HAD BEEN SENT OUT AS A NOTICE TO OWNERS OF THE AUTOMOBILES. THEY PAID FOR A NEW ENGINE, AND ALSO ADVISED US THAT ALL INCEDINTAL WOULD BE COVERED. LEXUS OF MONTEREY PENINSULA DECIDED THAT THEY WANTED THE $400.00 FOR THE DIAGNOSTICS, AND WOULD NOT PAY ANY COSTS FOR A REPLACEMENT VEHICLE, AS PROMISED IN THE NOTICE LEXUS SENT US. LEXUS OF MONTEREY HAS MY VEHICLE, AND I AM REFUSING TO PAY THE DIAGNOSTIC COSTS. I AM ASKING FOR MY AUTO, FREE OF ENCUMBERANCES, AND WOULD LIKE COSTS OF RETREIVING A REPLACEMENT VEHICLE TO BE COVERED AT THEIR EXPENSE.*AK

CONSUMER LOST CONSCIOUSNESS BRIEFLY WHICH RESULTED IN ACCIDENT.*MR AS A RESULT THE DRIVER HIT A ROAD SIGH WHICH CAUSED THE WINDSHIELD TO BREAK. THE TOP OF THE DRIVERS HEAD HIT THE MOON ROOF AND SHATTERED THE GLASS. AS A RESULT THOUSANDS OF GLASS SHARDS BECAME EMBEDDED INTO THE CONSUMER'S SCALP. THE CONSUMER BELIEVES THIS WAS NOT SAFETY GLASS. THE DRIVER ALSO SUSTAIN EYE INJURY WHEN SHARDS OF GLASS RESULTED IN A HEMORRHAGE AND SCARRED EYEBALL. OPTHAMOLOGIST RECOMMENDED PLASTIC SURGERY. *NM

PROBLEMS WITH UNINTENDED ACCELERATION IN 2000 LEXUS 300.*MR WITHIN THREE MONTH OF THE CONSUMER TAKING DELIVERY OF THE VEHICLE THE CONSUMER EXPERIENCED THREE INCIDENTS OF SUDDEN ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE CONSUMER TRADED THE VEHICLE IN FOR A 2002 RX 300 AND HASN'T HAD ANY PROBLEMS. *NM

REAR SUSPENSION BROKEN UPON IMPACT WITH ROAD DEBRIS.*MR THE VEHICLE TRAVELED AT APPROXIMATELY 30 MPH AND WOBBLED. THE REAR CONTROL ARMS WERE REPLACED. THE CONSUMER HAS THE OLD PART IN HIS POSSESSION. THE CONSUMER INDICATED THAT THE CONTROL ARMS WERE MADE OF THIN TUBING, APPROXIMATELY .6 INCHES IN OUTSIDE DIAMETER AND WELDED TOGETHER. THE CONTROL ARM BROKE RIGHT NEXT TO THE WELDING SPOT. *NM

WHILE PULLING INTO A PARKING SLOT IN A PARKING GARAGE, MY CAR ACCELERATED SUDDENLY, CRASHING INTO THE CONCRETE WALL. BOTH AIR BAGS WERE DEPLOYED, FILLING CAR WITH SMOKE AND LEAVING DRIVER'S ARM WITH SOME KIND OF BURN AND SCABBING. DRIVER'S KNEES HIT DASHBOARD FORCEFULLY.*AK

RESOLVING OIL SLUDGE REPAIR PROBLEM ON USED RX 300 WITH THIRD PARTY LEXUS DEALER--CAR BROKE DOWN ON 1200 MILE ROAD TRIP. LEXUS PAID FOR RENTAL CAR FOR RETURN TRIP. REPAIR IS UNDER WARRANTY. MY PROBLEM IS THE DEALER WE PURCHASED THE CAR FROM MUST HAVE KNOWN THIS PROBLEM EXISTED WITH THESE VEHICLES AND HAD AMPLE EVIDENCE OF LACK OF OIL CHANGES IN THE REPAIR HISTORY, YET DID NOT PULL THE VALVE COVER OFF THIS VEHICLE TO DETERMINE IF OIL SLUDGE PROBLEM EXISTED. ISN'T THAT STANDARD PRACTICE FOR ALL USED CAR INSPECTIONS? AM TOLD BY THIRD PARTY LEXUS DEALER THERER IS A MAINTENANCE PROCEDURE THAT REQUIRES THIS SLUDGE INSPECTION ON ALL V-6 TOYOTA ENGINES, YET DEALER WE PURCHASED CAR FROM SAYS THIS IS NOT REQUIRED.

WHILE PULLING INTO A PARKING SLOT IN A GARAGE, MY LEXUS RX300 SUDDENLY ACCELERATED AND SLAMMED INTO A CONCRETE WALL. BOTH FRONT SEAT PASSENGER AIR BAGS WERE DEPLOYED.

ENGINE FAILED DUE TO SLUDGING. I WAS UNAWARE OF THE SPA AND HAD A USED ENGINE INSTALLED. LEXUS REFUSES TO PAY FOR THE REPAIR BECAUSE I PERFORM MY OWN MAINTENANCE

TRAVELING 60 MPH ON MERIT PKY CONNECTICUT, THE FLUID LEAKED OUT OF A BLOWN GASKET IN THE TRANSFER BOX TO THE REAR WHEEL DRIVE. THE REAR WHEELS LOCKED UP AND CAR SKIDDED 150 FT AND SPUN. A MIRACLE NO CARS OR BARRIERS WERE HIT. MOTHER SUFFERED NERVE DAMAGE FROM BEING TWISTED. HAD CAR TOWED DIRECTLY TO DEALER. THE DEALER - LEXUS OF ENGLEWOOD NJ, MADE AN ATTEMPT TO PAY OFF LEASE AND LEASE A NEW CAR BUT DID NOT FOLLOW THROUGH WITH THEIR OFFER. THEY TREATED US HORRIBLY!!! THEY GAVE US NO INFORMATION ON WHAT HAPPENED TO THE TRUCK AND THROUGH A MIRED OF LIES AND NASTY PHONE CALLS FROM THEM, WE HAVE DECIDED TO BUY A MERCEDES ML350. I WILL NEVER DRIVE A LEXUS AGAIN AND AM CURRENTLY PROCEEDING WITH LITIGATION AGAINST LEXUS AND LEXUS OF ENGLEWOOD NJ. I'VE SEARCHED THE INTERNET FOR SIMILAR PROBLEMS BUT FOUND NONE. THIS INCIDENT, I BELIEVE WAS AN ORIGINAL DEFECT OR CAUSED BY THE INCOMPETENCE OF THE SERVICE DEPARTMENT OF LEXUS OF ENGLEWOOD. THE SERVICE MANAGER JOHN LOMANDO HAS DECEIVED, LIED AND BEEN DOWN RIGHT NASTY TO US. THE TRUCK WAS SERVICED ON TIME EVERY SERVICE WITH LEXUS OF ENGLEWOOD. *JB

AIR BAGS FAILED TO INFLATE AFTER VEHICLE WAS HIT VIOLENTLY ON THE PASSENGER SIDE/FRONT RIGHT QUARTER PANEL. VEHICLE ROLLED, STILL NOT INFLATING ANY AIR BAGS. DRIVER SUFFERED INJURY . SEAT BELTS WERE USED.*AK

VEHICLE OVERTURNED 3 TIMES DUE TO RIGHT FRONT WHEEL BREAKING. DEALER NOTIFIED.*AK

MY WIFE NOTICED A CHECK ENGINE LIGHT ON AS SHE WAS DRIVING TO WORK. SHE CALLED ME ON THE CELL PHONE AND WE TOOK THE CAR TO LEXUS OF CLEARWATER. I RECIEVED A PHONE CALL SAYING THEY HAD DETECTED SLUDGE IN THE ENGINE AND IT WOULD NEED TO BE FIXED. THEY TOLD ME THEY MIGHT COVER IT UNDER WARRANTY BECAUSE IT WAS A KNOWN ISSUE BUT THEY WOULD CALL ME BACK. I ALSO CHECKED THE WEBSITE AND LEXUS KNOWS OF THE PROBLEM AND SAYS THEY WILL STAND 100% BEHIND THE CUSTOMER FOR 8 YRS AND UNLIMITED MILES. NO OTHER REQUIRENMENT IS LISTED. MELISSA THE SERVICE PERSON SAID SHE WANTED ME TO TALK TO MARK THE REGIONAL GUY FROM LEXUS BECAUSE THEY WERE NOT GOING TO COVER IT AND THE REPAIR WOULD BE FROM 8K-12K!!!! I TOLD THEM THEY WERE CRAZY BECAUSE WE HAVE HAD EVERY MAJOR SERVICE REQUIRED BY LEXUS AND THAT OIL DOES NOT JUST BREAK DOWN IN A 3 YEAR OLD CAR. MARK TOLD ME HE HAD A HARD TIME COVERING THIS BECAUSE WE WERE OVERDUE BY 5K ON THE OIL CHANGE. I EXPLAINED IF THEY HAD KNOW OF A SLUDGE PROBLEM 8,000 MILES AGO WHEN THEY CHANGED THE OIL WHY DID WE NOT GET NOTIFIED. REGARDLESS I TOLD THEM A CARS ENGINE IS NOT RUINED BECAUSE A PERSON DRIVES A FEW THOUSAND EXTRA MILES. I TOLD HIM THE CAR IS 3 YEARS OLD AND WE WERE RETURNING THE CAR IN MARCH 28 AT THE LEASE EXPIRATION. HE TOLD ME HE COULD GET IT WAIVED FOR ME IF I SPOKE TO THE SALES MANAGER ABOUT PURCHASING ANOTHER LEXUS. I TOLD HIM I WAS NOT READY TO PURCHASE ANOTHE CAR AND DID NOT WANT THE PRESSURE OF HAVING TO BUY A NEW CAR TO GET SOMETHING FIXED THAT SHOULD BE FIXED FOR FREE. I THEN CALLED LEXUS CUSTOMER SERVICE AND NOTED A COMPLAINT. THE GIRL I BELIEVE DENISE TOLD ME SHE WAS GOING TO LOOK AGAIN OVER THE FILE AND ASK MARC FOR A CUSTOMER GOOD FAITH REPAIR. I CALLED YESTERDAY AND LEFT A MSG FOR MARC AND CALLED LEXUS AGAIN TODAY. SO FAR I HAVE NO RESPONSE. I WAS A LEXUS FAN BUT THIS HAS RUINED MY DAY

2000 LEXAS RX 300 CAR SKIDED ON ICE AND FLIPPED OVER WHEN TRYING TO CORREST THE SKID

FUEL GAUGE INDICATOR WILL READ THE WRONG READING AND CAUSE VEHICLE TO SHUT OFF WHILE DRIVING WITH NO WARNING. DEALER NOTIFIED.*AKTHE FUEL GAUGE WAS STANDING AT A QUARTER OF A TANK. CONSUMER HAD NO IDEA THE FUEL TANK WAS EMPTY. *JG

SINCE I HAVE HAD THE CAR (2/2000) THE DRIVER'S SEAT BELT HAS INTERMITTENTLY LOOSENED 4-6 INCHES DURING NORMAL DRIVING CONDITIONS AS WELL AS WHILE BRAKING. THE SEATBELT HAS BEEN REPLACED 2X, BUT THE PROBLEM PERSISTED AND THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE SEATBELT LOOSENING. THE FACTORY REP SENT OUT BY LEXUS ALSO COULD NOT FIND ANYTHING THE MATTER. THE PROBLEM WAS ALWAYS INTERMITTENT. IN LATE JUNE I REARENDED 1 POSSIBLY 2 CARS WHILE GOING AT APPROX 35MPH. THE SEATBELT FAILED TO HOLD ME IN PLACE, I HIT THE STEERING WHEEL SUSTAINING AN ACUTE CHEST WALL CONTUSION (DOCUMENTED AFTER BEING TAKEN BY AMBULANCE TO THE NEAREST EMERGENCY ROOM). LEXUS CONTINUES TO CLAIM THERE IS NOTHING WRONG WITH THE SEATBELT.*AK

THROUGHOUT THE LIFE OF SEATBELT ON THE DRIVERS SIDE, IT HAS LOOSENED 4 TO 5 INCHES DURING NORMAL DRIVING CONDITIONS AND SOMETIMES WHILE BRAKING. CONSUMER HAD A REAR END COLLISION, AND SEATBELT DIDN'T HOLD. SAME SEATBELT HAS BEEN REPLACED TWICE PRIOR TO ACCIDENT. CONSUMER SUSTAINED NECK AND CHEST INJURIES FROM HITTING STEERING WHEEL. *AK THE ANTENNA MAKES NOISE WHEN GOING DOWN, THE CENTER HIGH MOUNT BRAKE LIGHT BULB WAS REPLACED.*JB

THE BRAKES HAVE FAILED AT LEAST 6 TIMES. THE VEHICLE IS USUALLY GOING ABOUT 25-30 MPH AND THE BRAKE IS ALREADY ENGAGED WHEN IT FAILS. THE BRAKE PEDAL GOES TO THE FLOOR AND A FEW SECONDS LATER RE-ENGAGES. THE VEHICLE HAS NOT GONE THROUGH ANY STANDING WATER, THE ROADS HAVE BEEN DRY AND THERE HAS NOT BEEN "PANIC" BRAKING. THE DEALERSHIP, KEYES LEXUS IN VAN NUYS, HAS BEEN UNABLE TO FIND ANYTHING WRONG AND REFUSES TO ATTEMPT TO REPLACE ANY PARTS. WE DO NOT FEEL SAFE DRIVING THIS VEHICLE.*AK

OVER THE LAST 10-11 MONTHS VEHICLE HAS BEEN EXPERIENCING BRAKE PROBLEMS. VEHICLE TRAVELLING 25MPH, WHEN BRAKES ARE DEPRESSED, PEDAL WILL GO ALL THE WAY TO THE FLOOR AND THEN RETURN TO NORMAL AFTER A FEW SECONDS. VEHICLE HAS BEEN CHECKED BY DEALER 3 TIMES, AND THEY COULD NOT FIND ANY PROBLEM. CONSUMER SCARED TO DRIVE VEHICLE FEARING LOSS OF BRAKES.*AK *JB

THE VEHICLE EXPERIENCED BRAKE FAILURE ON 6 DIFFERENT OCCASIONS, AND HAS BEEN INSPECTED 3 TIMES, WHEN THE PEDAL IS APPLIED IT ENGAGES AND GOES TO THE FLOOR, AFTER A FEW SECONDS THE BRAKE WILL RE-ENGAGE. THE DEALER HAS BEEN UNABLE TO CORRECT THE PROBLEM. *JB THE CONSUMER SUGGESTED THAT IF THE BRAKES ARE UNABLE TO BE FIXED, THEN THE DEALER SHOULD RE-PURCHASE THE VEHICLE. *SCC

CAR'S ENGINE WOULD NOT TURN OVER WHEN THE CAR WAS IN A GARAGE AFTER 5 DAYS OF NO USE. *AK

WHEN BRAKING THERE WAS A POPPING NOISE, AND VEHICLE TOOK LONGER TO SLOW DOWN. CONSUMER HAD TO APPLY MORE PRESSURE. THIS PROGRESSED TO CLICKING AND SQUEALING ASSOCIATED WITH SMELL OF FIRE, LIKE ROTORS WERE GRINDING. TOOK TO DEALER, AND THEY LUBED THE BRAKES, AND PIVOTED POINTS. THIS STOPPED THE NOISE, BUT DID NOT FIX THE PROBLEM. CONSUMER HAS CONTINUED TO HAVE THE PROBLEM EVERY 3000 MILES. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

EVEN THOUGH THE OIL ON MY RX 300 WAS CHANGED 2,700 MILES AGO, THE ENGINE DEVELOPED ENGINE SLUDGE IN THE 3.0, 6 CYLINDER. LEXUS IS TRYING TO BLAME IT ON ME FOR NOT CHANGING THE OIL AT THEIR DEALERS. THEY WANT TO CHARGE ME $500.00 JUST TO LOOK TO SEE WHAT THE INTERNAL DAMAGE IS AND THEN ANYWHERE FROM A RE BUILD OF THE ENGINE FOR $6000 TO $8000 OR AN ENTIRE NEW ENGINE FOR $13,000.00 PLUS LABOR. I HAVE SINCE FOUND NUMEROUS INDIVIDUALS WITH THE SAME PROBLEM ALL CITING THE SAME ENGINE, SYMPTOMS ETC. ON TOP OF THIS, I WITNESSED THE LEXUS SERVICE MANAGER "RUSHING" TO TAKE DIGITAL PHOTOS OF THE INSIDE OF THE ENGINE AND THEY QUICKLY DOCUMENTED AN "OWNER NEGLECT" FILE IN THEIR MASTER LEXUS RECORDS. AFTER TALKING WITH SEVERAL PEOPLE AND MECHANICS, WE NOW BELIEVE THAT THIS IS A COVER UP ON THE PART OF LEXUS TO AVOID WHAT COULD BE ONE OF THE MOST COSTLY RECALLS IN HISTORY. ANY HELP PLEASE.....?*AK

CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND HEARD A POPPING NOISE. SHE HAPPENED TO LOOK OUT OF MIRROR AND NOTICED THAT PASSENGER'S REAR TIRE TREAD SEPARATED FROM VEHICLE. BRIDGESTONE/ FIRESTONE .*AK

I EXPERIENCED AROUND 15,000 MILEAGE A NOISE WHEN APPLYING BRAKES VERY SIMILAR TO THE ROAD SURFACE CHANGING FROM SMOOTH TO ROUGH. I ASSUMED SINCE THE VEHICLE HAD JUST BEEN IN FOR SERVICE THAT THE BRAKES/BRAKE SYSTEM HAD BEEN ADJUSTED AND THAT IT WAS NOISE WAS NORMAL. THE NOISE AS I CONTINUED TO DRIVE INCREASED WHEN APPLYING BRAKES AND GRADUATED TO ALSO A VIBRATION IN THE STEERING WHEEL WHEN APPLICATION. IT WASN'T UNTIL A RELATIVE INDICATED TO ME THAT THE SOUND WAS NOT NORMAL DID I TAKE THE VEHICLE IN FOR SERVICE. I WAS TOLD THAT THE NOISE AND VIBRATION WAS DUE TO ROTOR SURFACES THAT NEEDED TO BE TURNED. I WAS ALSO TOLD THAT IT WAS DUE TO STOP AND GO DRIVING. I STATED TO THE SERVICE REPRESENTATIVE THAT I DID NOT THINK IT WAS NORMAL FOR THE BRAKES TO HAVE EVEN WEAR AND THE ROTORS TO HAVE BLUING SPOTS THAT I OBSERVED. I ALSO INDICATED THAT 99 PERCENT OF MY DRIVING WAS HIGHWAY AND NOT STOP AND GO. I ASKED THE SERVICE TECHNICIAN TO CONTACT LEXUS CUSTOMER SUPPORT AND THEY AGREED THAT THE PROBLEM WAS DUE TO NORMAL WEAR. I DO NOT. I THINK THESE VEHICLES HAVE A PROBLEM WITH THE BRAKING/ROTOR SYSTEMS AND THAT THE CUSTOMERS WAS BEING CHARGED FOR A DEFECTS. I WAS CHARGED $277.40 TO RESURFACE ROTARS. I THINK THAT THE PROBLEM THAT INITIALLY STARTED AT 15,000 MILES IS THE RESULT OF DEFECTS IN THE BRAKING SYSTEM AND NOT DRIVING HABITS AND TRAFFIC CONDITIONS.*AK

CONSUMER TOOK VEHICLE TO DEALER FOR BRAKES. ON AUGUST 15, 2001 ENGINE CHECK LIGHT CAME ON. CONSUMER TOOK VEHICLE BACK TO DEALER. *AK

TOOK VEHICLE IN FOR A ROUTINE CHECK ,AND AFTER A COUPLE OF DAYS CONSUMER NOTICE VEHICLE WAS DRIVING DIFFERENTLY. TOOK BACK VEHICLE TO DEALER AND, THEY STATED THAT ENGINE NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

INSPITE OF CHANGING THE OIL WITHIN WARRANTY GUIDELINES, MY RX 300 DEVELOPED ENGINE SLUDGE IN THE 3.0 6 CYLINDER ENGINE. A SEARCH OF THE INTERNET DISCLOSED THAT NUMEROUS OWNERS OF THE RX 300 AND OTHER TOYOTO CARS, LIKE THE SIENNA, HAVE DEVELOPED ENGINE SLUDGE EVEN WITH TIMELY OIL CHANGES..THROUGH THE INTERNET I HAVE ALSO LEARNED THAT " THE 3.0 LITER V-6 ENGINE FOUND IN THE LEXUS RX 300 WAS REDESIGNED IN 1999. IT WAS MODIFIED TO IMPROVE FUEL EFFICIENCY AND REDUCE POLLUTANT EMISSIONS. THIS MODIFICATION INCLUDED REDUCTION IN THE SIZE OF THE COOLSNT PASSAGE ON THE HEAD GASKET SO THAT CYLINER HEADS RUN AT EXCESSIVELY HOT TEMPERATURES. THE OIL IS LITERALLY FRYING, RESULTING IN SLUDGE." HTTP: PHILIP.GREENSPUN.COM/MATERIALISM/CARS/SIENNA.HTML. ALSO, FROM WWW.CARREVIEW.COM/REVIEWS/VANS_MINIVANS/PRODUCT_225.SHTML "...THE COOLANT SYSTEM MAY NOT BE OPERATING CORRECTLY OR THOROUGHLY ENOUGH TO KEEP THE OIL FROM FRYING AND SLUDGING UP ULTIMATELY CLOGGING THE PORTS AND BURNING UP THE MOTORS. SOME MECHANICS THINK IT HAS TO DO WITH THE ALUMINUM HEADS WARPING...AND NOT JUST IN THE SIENNA, THAT ENGINE HAS BEEN REPORTED TO HAVE PROBLEMS ON THE LEXUS 300.."*AK

I TOOK MY VEHICLE IN FOR A NORMAL SERVICE, AND WAS IMFORMED BY THE DEALER THAT I HAD A SLUDGE BUILDUP. THEY TRIED TO BLAME ME FOR IT BY SAYING THAT IT WAS DUE TO POOR MAINTENANCE ON THE CAR. I DISPUTED THIS SINCE I HAD RECEIPTS TO SHOW I HAD THE CAR SERVICED WITHIN THE NORMAL TIMEFRAME REQUIRED BY LEXUS. (HOWEVER NOT SERVICED AT THE DEALER) THEY TOLD ME THIS PROBLEM/REPAIR WOULD COST ME $6000. TO $12000 TO CLEAN OR REPLACE THE ENGINE. I FELT THIS WAS A DUE TO A DEFECT IN THE ENGINE AND SHOULD BE COVERED UNDER WARRANTY. I HAVE SINCE FOUND NUMEROUS PEOPLE THAT ARE HAVING THE SAME PROBLEM, OR KNOW OF SOMEONE WHO HAS HAD THE SAME PROBLEM. 6 MOS LATER I SPOKE WITH AN INDIVIDUAL WHO HAD THE SAME PROBLEM AND HIS VEHICLE WAS REPAIRED BY THE DEALER AT NO COST. THE DEALER STATES THIS IS A CASE-BY-CASE BASIS, EVEN THOUGH IT IS THE EXACT SAME PROBLEM. I CONTACTED THE DEALER AGAIN AND THEY ARE NOW WILLING TO COVER HALF OF THE REPAIR, THOUGH I WOULD HAVE TO PAY FOR THE LABOR OF APPROX. $2500. I FEEL THIS SHOULD BE COMPLETELY COVERED BY LEXUS AND NOT PUT BACK ONTO THE CONSUMER. ESPECIALLY WHEN I HAVE HAD THE VEHICLE SERVICED AS REQUIRED IN THE OWNERS MANUAL. I BELIEVE THEY ARE TRYING TO COVER UP A DEFECT IN THIS VEHICLE, SINCE THIS WOULD BE A EXTREMELY COSTLY RECALL. I WAS INFORMED BY THE SERVICE MANAGER AT THE DEALERSHIP THAT YOU CAN NOT HAVE SLUDGE BUILD UP IF YOU ARE GETTING YOUR CAR SERVICED WITHIN THE REQUIRED TIMEFRAME, WHICH I DID. SO WHY DO I HAVE A SLUDGE BUILD UP? ANSWER: MUST BE A DEFECT IN THIS VEHICLE. PLEASE INVESTIGATE.*AK

BRIDGESTONE, DUELER HT 687, P225/70R16 DOT ELWA, ORIGINAL EQUIPMENT ON A 2000, LEXUS RX 300 WITH 25000 MILES. FIRST BLOWOUT ON LEFT REAR TIRE OCCURRED IN FEBRUARY, 2001 AT HIGHWAY SPEED. SECOND BLOWOUT ON RIGHT REAR TIRE OCCURRED ON 12 AUGUST, 2001 AT HIGHWAY SPEED. NO ACCIDENT.*AK CONSUMER STATES SPEED WAS 15 MPH. *SLC

TIRE BLEW OUT; SOUNDED LIKE AN EXPLOSION. *AK (TIRESIZE: P225/70)( DOT NUMBER: TIRE SIZE: P225/70 )

WHILE DRIVING VEHICLE HEARD AND EXPLOSION IN REAR PASSENGER DOOR. CONSUMER THOUGHT IT WAS SPEAKER THAT EXPLODED. TOOK TO DEALER, AND THEY COULDN'T FIND A REMEDY. *AK

VEHICLE EXPERIENCED SUDDEN ACCELERATION IN REVERSE AND HIT A POLE, GEAR SHIFT WAS STUCK IN REVERSE AND COULD NOT SHIFT INTO DRIVE, THE ENGINE TORQUED UP AND ACCELERATED FORWARD, CAUSING VEHICLE TO CRASH INTO A BRICK WALL, CONSUMER SUSTAINED WHIPLASH DUE TO THE ACCIDENT. *SLC

SHORTLY AFTER I PUCHASED MY VEHICLE I BEGAN HAVING FLAT TIRES AT 1200,1700 AND 2018 MILES. WHEN THE TIRES WENT FLAT, THEY WERE OFF THE RIM FLAT, DUE TO THE SOFT CONSTRUCTION FOR THE RUBBER FOR THE LUXURY RIDE. THE TIRE MANUFACTURER WAS NOTIFIED AND THE PROBLEM WAS REMEDIED WITH REPLACEMENTS. AT OR AROUND THE SAME TIME I NOTICED PROBLEMS WITH THE BRAKES. IE, EXCESSIVE SQUEELING, POPPING AND DELAY IN STOPPING. I HAVE MADE 4 TRIPS TO THE DEALER FOR REPAIR CONSISTING OF LUBRICATION, REAR PAD REPLACEMENT, FRONT PAD REPLACEMENT, REPLACEMENT OF BRAKE PAD HARDWARE WITH THE HARDWARE REPLACEMENT TAKING 2 WEEKS TO REPAIR AND THAT WAS AT 12000 MILES. I CONTACTED THE DEALER AGAIN REGARDING THE BRAKES AT 12913 MILES. I ALSO STATED CONCERN ABOUT THE THIN PAINT JOB ON THE AUTO AND HOW MANY CHIPS WHERE ON THE CAR AT WHICH POINT I WAS INFORMED THAT SEVERAL CUSTOMERS WHERE COMPLAINING ABOUT THE PAINT ON THEIR CARS. *AK

WHEN CHANGING LANES STEERING WHEEL WENT INTO OPPOSITE DIRECTION, RESULTING IN A COLLISION. DEALER HAS INSPECTED VEHICLE, AND HAS NOT BEEN ABLE TO DUPLICATE OR CORRECT PROBLEM. MANUFACTURER HAS BEEN NOTIFIED. THROTTLE WAS STICKING. SPEAKER FAILED. CONSUMER HEARD A RATTLING NOISE IN RIGHT FRONT DASH AREA, DEALER REPLACED THE GLOVE COMPARTMENT. *AK *SLC

THERE IS A RATTLING NOISE ON THE RIGHT SIDE (GLOVE BOX AND/OR DASHBOARD) WHILE GOING OVER BUMPS AT AROUN 5-30MPH. ALSO, WHEN TRAVELING ON THE HIGHWAY AT 50-65MPH, IF THE REAR WINDOWS ARE OPEN (FRONT WINDOWS CLOSED) THE AIR FLOW INTO THE CAR CAUSES A TERRIBLE "WIND FLAPPING" NOISE (UNBEARABLE TO EARS), AND THE CAR ALSO SHAKES.*AK

LEXUS RX 300 DRIVING 65 MPH WHEN TRANSMISSION SUDDENLY POPPED INTO 1ST GEAR AND WOULD NOT UP SHIFT. LIMPED THE CAR HOME AND HAVE NOT HAD A CHANCE TO CONTACT DEALER. IT APPEARS MANY OWNERS ARE HAVING THIS SIMILAR PROBLEM. I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THIS TRANSMISSION. *TR

AT 40 MPH OR ABOVE, WITH THE SUN ROOF OPENED, THE AIR ENTERING THE VEHICLE MAKES THE WHOLE VEHICLE SHAKE AND CREATES A LOUD AIR NOISE WHICH WILL HURT YOUR EARS. I CONTACTED BOTH THE DEALER & THE MANUFACTURER. THEY BOTH ACKNOWLEDGED THAT THIS PROBLEM EXISTS ON EACH & EVERY RX-300. IT ALSO OCCURS WHEN THE SUN ROOF IS CLOSED AND THE REAR WINDOWS ARE DOWN. THEIR FIX IS FOR ME TO CLOSE THE SUN ROOF, CLOSE ALL THE WINDOWS AND TURN ON THE AIR CONDITIONER. THIS IS NOT ACCEPTABLE. LEXUS STATED THAT THEY DO NOT HAVE A FIX FOR THIS PROBLEM. PLEASE HELP. I DO NOT ENJOY DRIVING THIS VEHICLE, PLUS I SPENT $1,000. 00 JUST FOR THE MOON ROOF. LONGO LEXUS SUGGESTED THAT I PURCHASE AN EXTERNAL ROOF MOUNTED AIR DEFLECTOR AND RAIN/AIR DEFLECTORS AROUND THE WINDOWS. THEY WERE WILLING TO SELL ME THESE ITEMS. *AK

IF THE WIRELESS REMOTE IS USED TO LOCK THE VEHICLE AND A PERSON IN IT, THEN AFTER 30 SECONDS THE SECURITY SYSTEM ACTIVATES AND THE PERSON IN THE VEHICLE IS TRAPPED. NONE OF THE DOOR HANDLES OR WINDOWS WILL OPERATE. *AK

UPON ENTERING THE VEHICLE OCCUPANT PRESSED DOOR LOCKS AND SHUT THE DOOR. BUT DID NOT HAVE THE VEHICLE'S KEYS, AFTER 30 SECONDS, ALARM WENT OFF, AND THE OCCUPANT COULD NOT GET OUT OF THE VEHICLE. HAD TO BREAK A WINDOW IN ORDER TO GET OUT OF THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK

2000 LEXUS RX 300 WITH BACK DOOR LOCK PROBLEM CUSTOMER STATES THAT THIS IS A SERIOUS SAFETY PROBLEM**CC THE CONSUMER STATED SHE HAS A DEFECT WITH THE REAR DOOR OF THE VEHICLE IT WILL NOT UNLOCK WITH THE KEY OR REMOTE CONTROL. THE CONSUMER STATED UNFORTUNATELY THERE IS NO OTHER WAY TO OPEN THE DOOR. *TR

2000 LEXUS RX300. CONSUMER STATES PROBLEM WITH TRANSMISSION *TGW THE CONSUMER STATED THE WHEELS SEIZED. *JB

CENTURY MODEL 4525 WVS - APPARENTLY THIS SEAT WAS RECALLED. WHEN IT WAS RECALLED THE MANUFACTURER DATES MENTIONED APPARENTLY WERE 9/95-5/96. WE THOUGHT THIS RECALL DID NOT APPLY TO OUR SEAT BECAUSE THE DATE THAT APPEARS AFTER OUR MODEL NUMBER IS 061197. WE JUST WENT IN FOR A POLICE INSPECTION OF OUR CAR SEAT INSTALLATIONS AND FOUND OUT THAT OUR CAR SEAT WAS RECALLED. APPARENTLY THE DATE ON THE SEAT AND THE DATE THAT IT WAS BOUGHT REALLY DON'T CORRELATE WITH THE MANUFACTURE DATES. WE ARE UTTERLY IN AWE THAT WE HAVE 2 CHILDREN WHO HAVE USED A POTENTIALLY LIFE THREATENING SEAT. THIS REALLY SHOULD BE CLARIFIED. I AM SURE THAT WE ARE NOT THE ONLY ONES THAT BELIEVED THAT OUR SEAT WAS SAFE DUE TO THE DATES PRINTED BY THE MANUFACTURER ON THE SEAT ITSELF!!! MORE IMPORTANCE REALLY NEEDS TO BE PLACED ON THE MODEL NUMBER!!!!. *AK

WHILE DRIVING THE VEHICLE, REAR SPEAKER EXPLODED SENDING THE PLASTIC COVER OF THE SPEAKER ACROSS THE VEHICLE AND DAMAGING THE REAR DOOR. THE CAR WAS INSPECTED BY THE DEALER WHO HAS NO IDEA WHY THIS HAPPENED.*AK

ENGINE HAS A JELL LIKE BUILDUP AND VALVES KNOCK. THERE IS A TECHNICAL SERVICE BULLETIN. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK

CONSUMER STATES THAT BRAKE WARNING LIGHT IS ON. DEALER WAS CONTACTED. MR