2004 Lexus RX Complaint Log

I WAS ON THE FEEDER OF THE FREEWAY AND WAS GETTING READY TO ENTER THE FREEWAY ENTRANCE RAMP. I PUSHED ON THE GAS PEDAL TO ACCELERATE, AT THIS TIME THE CAR SPED UP ON ITS OWN BEYOND THE SPEED THAT I WAS ATTEMPTING TO GO. I REMOVED MY FOOT FROM THE PEDAL; HOWEVER THE CAR KEPT ACCELERATING. I PUSHED ON THE BRAKES AND THE CAR KEPT ACCELERATING. I HAD HEARD ABOUT THE FLOOR MAT CAUSING THIS PROBLEM; SO I CHECKED THE GAS PEDAL AND THERE WAS NOTHING NEAR PEDAL. THE FLOOR MAT HAD NOT MOVED EVERYTHING WAS IN PLACE. I PUT MY FOOT UNDER THE GAS PEDAL AND ATTEMPTED TO RAISE THE PEDAL; THIS HAD NO EFFECT ON THE SPEED. I STOMPED ON THE GAS PEDAL A COUPLE OF TIMES AND THE PEDAL THEN STARTED RESPONDING NORMALLY. I TRIED TO RECREATE THE PROBLEM SEVERAL TIMES WITH NO RESPONSE. *TR

2004 LEXUS RX330. CONSUMER WRITES IN REGARDS TO WARRANTY COVERAGE ENHANCEMENT. *TGW THE CONSUMER STATED A RADIATOR LEAK WAS DISCOVERED DURING AN OIL CHANGE. THE CONSUMER STATED THE INDICATOR LIGHT, NEVER ILLUMINATED TO ALERT HER THERE WAS A PROBLEM.*JB

I OWN A 2004 LEXUS RX 330. AS HAS BEEN WIDELY REPORTED ON THE INTERNET, THE DASHBOARD IN THESE CARS HAS A TENDENCY TO CRACK AND PEAL, PARTICULARLY AROUND THE AREA ABOVE THE PASSENGER AIRBAG. AT THE OUTSET THIS APPEARS TO BE A COSMETIC ISSUE. HOWEVER, WHEN I RECENTLY WENT TO AN AUTO UPHOLSTERY SHOP TO INQUIRE ABOUT REPAIR, THE TECHNICIAN BECAME ALARMED BECAUSE I -- LIKE PRESUMABLY MANY OTHERS -- HAD SOUGHT TO INITIATE A TEMPORARY REPAIR BY PLACING HEAVY-DUTY DUCT TAPE OVER THE CRACKED AREA. THE TECHNICIAN ADVISED ME TO IMMEDIATELY REMOVE THE DUCT TAPE BECAUSE OF HIS CONCERN THAT IT WOULD INTERFERE WITH THE DEPLOYMENT OF THE AIRBAG. THUS, IN THIS INSTANCE, WHILE THE ACTUAL PROBLEM MAY ONLY BE COSMETIC, THE TENDENCY OF CONSUMERS TO SEEK TO TEMPORARILY REPAIR THE ISSUE PARTICULARLY GIVEN THE PROHIBITIVE COST OF DASHBOARD REPLACEMENT AS A PROPER REPAIR?? CREATES A SITUATION OF GRAVE CONCERN FOR PASSENGER SAFETY. I HAD DRIVEN THE CAR THOUSANDS OF MILES WITH THE DUCT TAPE COVERING THE AIRBAG WITHOUT A THOUGHT TO THE RISK I WAS TAKING. *TR

MY ELECTRICAL WIRING HAS A HUGE ISSUE. I AM CONFIDENT THIS HAS TO BE A HAZARD OF SOME KIND! A FEW YEARS AGO I STARTED HAVING ISSUES LOCKING/UNLOCKING MY CAR DOORS WITH THE KEY FOB. ONLY ONE OR TWO DOORS WOULD LOCK/UNLOCK ON COMMAND. AFTER RESEARCH I FOUND THIS TO BE A POSSIBLE ACTUATOR PROBLEM. LEXUS ESTIMATED THE COST TO BE $700/ACTUATOR (PER DOOR). WITHOUT HAVING THE ACTUATORS FIXED JUST YET, A COUPLE OF DAYS PASSED AND I NOTICED MY TAIL LIGHT WENT OUT. THE NEXT DAY A HEADLIGHT WENT OUT. I VISITED OUR LOCAL ADVANCED AUTO WHERE THEY REPLACED MY HEADLIGHT AND ONLY 'WIGGLE' REAR TAILLIGHT RESULTING IN IT TO WORK AGAIN. UPON LEAVING, I NOTICED THAT ALL OF MY DOOR LOCKS WORKED AGAIN! THIS BULB ADJUSTMENT EFFECTED THE OTHER ELECTRICAL ITEMS. MANY MONTHS LATER, I HAVE REPLACED A HANDFUL OF BULBS AND HAD TO 'WIGGLE' TOO MANY BULBS TO COUNT. THIS EXACT ISSUE HAS NOW SUBSIDED BUT I AM STILL SEEING OTHER ELECTRICAL ISSUES THROUGHOUT. RIGHT NOW, MY WINDOW MOTOR GRINDS ON PAST THE WINDOW BEING CLOSED AND MY SUNROOF WILL NOT WORK. *TR

LEAKING POWER STEERING RACK ASSEMBLY. SEEMS TO BE A VERY COMMON PROBLEM WITH THESE RX330'S. ADVISED I NEED A NEW RACK & PINION ASSEMBLY. LEXUS NEEDS A RECALL FOR THIS ISSUE, TOO MANY COMPLAINTS! AND IN NOVEMBER 2011 TOYOTA RECALL 500K CALLS DOING TO POWER STEERING PROBLEM AND RX330 WAS ON THERE BUT NEVER RECEIVED ANY INFORMATION ON IT. LOOK UP RECALL ON LEXUS SITE AND PUT MY VIN AND NOTHING ABOUT IT. BUT READING THE LEXUS FORUM AND SO MANY OTHER PEOPLE HAVING SAME PROBLEMS. LEXUS NEEDS TO LOOK INTO THIS ISSUE. IT SO EXPENSIVE FOR PEOPLE TO GET FIX. IF IT HAPPEN TO SO MANY CARS THEN IT A PROBLEM, LEXUS NEEDS TO DO A RECALL ON THIS. TO MANY PEOPLE HAVING THIS PROBLEM. *TR

OVER THE LAST 2 MONTHS I HAVE NOTICED A DETERIORATION OF THE DASHBOARD AS CRACKS AND PEELING HAVE OCCURRED . THE REST OF THE VEHICLE IS IN FINE CONDITION. I ASSUME THAT THE FLORIDA CLIMATE HAS SOMETHING TO DO WITH IT. HOWEVER, I MUST POINT OUT THAT MY VEHICLE IS NORMALLY PARKED IN THE BASEMENT OF A CONDOMINIUM WHERE I HAVE BEEN RESIDING DURING THE ENTIRE PERIOD THAT I HAVE OWNED THE VEHICLE. I DID CALL THE CUSTOMER RELATIONS DEPT. OF LEXUS AND WAS INFORMED THAT THE WARRANTY HAD EXPIRED AFTER 4 YEARS OR 50,000 MILES. I HAPPENED TO EXAMINE A 1990 MERCEDES BENZ SEDAN AND NOTICED THAT THE DASHBOARD WAS COMPLETELY INTACT. I UNDERSTAND FROM MEDIA COVERAGE THAT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE DASHBOARD'S CONDITION. *TR

MY STEERING STARTED GETTING STIFF AND MAKING A GRINDING SOUND WITHOUT WARNING. IT WOULD THEN DISAPPEAR AFTER DRIVING FOR ABOUT 5 MINUTES. I NOTICED THIS SEEMS TO BE A COMMON PROBLEM WITH THE VEHICLE AT THE 90,000 MARK. I BOUGHT A LEXUS BECAUSE I THOUGHT THE VEHICLE WOULD BE SOLID BUT IT SEEMS LIKE EVERYTHING IS STARTING TO GO. I HAD TO REPLACE THE SUNROOF, AIR CONDITIONING PUMP, RADIATOR AND TRANSMISSION AFTER HITTING 80,000. I DON'T WANT TO PUT ANY MORE $$$ INTO THE CAR AT THIS POINT BECAUSE IT DOESN'T SEEM WORTH. ONE PROBLEM AFTER THE NEXT. *TR

MY 2004 LEXUS RX330 HAS HORRIBLE PAINT ISSUES ON THE FRONT BUMPER. PAINT STARTED CHIPPING OFF IN HUGE SECTIONS AND IT LOOKS TERRIBLE. THIS HAS ONLY HAPPENED ON THE FRONT BUMPER AND THE REAR VIEW MIRRORS. SEEMS LIKE THE PAINT IS DEFECTIVE IN THESE AREA'S. SO DISAPPOINTED. ALSO THE TRANSMISSION IS MESSED UP. SEEMS LIKE IT HOPS IN BETWEEN 1-2 RPM. I EVEN HAD THE TRANSMISSION REBUILT AND IT STILL DIDN'T FIX THE ISSUE. IT STILL DOES IT. I HAVE HEARD THAT THIS IS A MAJOR ISSUE WITH THESE VEHICLES.

THE LEXUS RX 330 IS ON RECALL BY LEXUS BECAUSE THE DASH HAS DEVELOPED CRACKS,I HAVE BEEN WAITING 2 YEARS FOR A REPLACEMENT AND WAS TOLD BY LEXUS OF ORLANDO I AM NUMBER 1024 ON THEIR LIST FRO REPLACEMENT. BY THE TIME THEY GET TO ME ACCORDING TO MY CALCULATIONS THE YEAR WILL BE 2095 AT THE PACE THAT THEY ARE REPLACING THE DASHES. ALSO LEXUS HAS A PROBLEM WITH THEIR BRAKE LIGHT SWITCHES,ALL OF THEM SEEM TO DEVELOP A PROBLEM WHERE THE VSC,BRAKES AND ABS LIGHTS ALL COME ON AT THE SAME TIME. THIS PROBLEM HAS HAPPENED TO ALL THREE LEXUS' THAT I HAVE OWNED. THEY ARE AWARE OF THE PROBLEM BECAUSE RIGHT NEXT TO THE SHIFTER IS A SMALL COVER TO BYPASS THE HARD SHIFTER.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT INDICATED THAT THERE WAS AN INTERMITTENT LEAK COMING FROM THE MOON ROOF CAUSING MOLD TO DEVELOP WITHIN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER ON SEVERAL OCCASIONS. THE TECHNICIAN WAS NOT ABLE TO REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER AUTHORIZED DEALER WHO INDICATED THAT THERE WAS A REAR BODY SEAM LEAK AND THAT THE RIGHT FRONT MOON DRAIN WAS IMPROPERLY ROUTED. THE DEALER RESEALED THE RIGHT FRONT MOON ROOF DRAIN AND REROUTED IT, ALONG WITH RESEALING BOTH TAIL LAMP BUCKETS. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN STATED THAT THE CARPET NEEDED TO BE REPLACED. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE DUE TO THE CONTINUING LEAK AND MOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01/07/14*LJ UPDATED 9/5/2017*CN

DASHBOARD CRACKED

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ABNORMALLY VEERED FROM SIDE TO SIDE, AND ALSO BEGAN SHAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 126,700.

THIS IS NOT AN ACCIDENT COMPLAINT. MY CAR HAS A DEFECT IN THE DASH VINYL (CRACKS AND 2 HOLES) THAT I FEAR COULD EFFECT THE AIRBAG OPERATION IF IT WERE TO ACTIVATE. I UNDERSTAND LEXUS HAS RECOGNIZED THIS IS A COMMON MANUFACTURING DEFECT OF THESE MODELS BUT CLASSIFY IT ONLY AS A COSMETIC PROBLEM AND ONLY OFFER A REPLACEMENT AT THE OWNERS EXPENSE. HAS THERE BEEN ANY REPORTS OF AIRBAG PROBLEMS IN THESE VEHICLES? ANY LAWSUITS? *TR

CAR ACCIDENT IN WHICH MY LEXUS WAS TOTALED AIR BAGS NEVER DEPLOYED. *TR

MY DASHBOARD HAS BEEN RECALLED AND MINE IS SPLIT AND KEEPS GETTING LARGER ESPECIALLY WHERE THE PASSENGER AIRBAG IS LOCATED. LEXUS TOLD ME IN JULY 2015 THAT THE "DASHBOARDS WILL BE RELEASED AT THE END OF THIS MONTH." THAT DID NOT HAPPEN. THE RESPONSE THAT I RECEIVED AS TO WHETHER MY AIRBAGS WERE TAKATA, LEXUS RESPONDED, "UNFORTUNATELY WE DO NOT HAVE DATA ON THE MANUFACTURER....BUT CAN ASSURE YOU THAT ...THE AIRBAGS...ARE NOT UNDER ANY RECALL AT THIS TIME." I AM SUPPOSE TO FEEL GOOD DRIVING MY CAR WITH THAT STATEMENT? THEY HAVE ALWAYS KNOWN EVERY PART IN MY CAR BY VIN #. I AM ALSO DRIVING AROUND WITH THE HEADLIGHTS' EXCESSIVE MOISTURE AFTER THEY FINALLY COULD REPLACE THOSE. ALLUDING ME THAT I WOULD BE ABLE TO GET THE DASHBOARD FIXED AT THE END OF JULY, I HELD OFF GET THAT REPAIRED UNTIL I COULD DO ALL THREE. NOW, I BELIEVE THAT THE HEADLIGHTS' REPAIR WILL BE AT MY EXPENSE. WHEN IS NHTSA.DOT.GOV GOING TO ENFORCE THE RECALLS? I & MANY OTHERS ARE DRIVING DEATH VEHICLES!!! ARE MY CHILDREN GOING TO HAVE TO SUE BOTH YOU & LEXUS FOR NEGLECT? I, & NUMEROUS OTHERS, THOUGHT THAT WE WERE PAYING YOU TO PROTECT US. WHEN ARE YOU GOING TO PROTECT US INSTEAD OF JUST RECORDING OUR ISSUES?

TL* THE CONTACT OWNS A 2004 LEXUS RX 330. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE HARMONIC BALANCE PULLEY WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

UNKNOWN DATE AND TIME. VEHICLE MADE ALARM NOISE, TURNED VEHICLE OFF. SAFETY BAG LIGHT CAME ON AND DASHBOARD CRACKED; RADIO STOPPED WORKING. *TR

THE DASHBOARD CRACKED IN MULTIPLE PLACES.AND LOOKED AS IF IT WERE GOING TO FALL FROM THE CAR. I WENT TO LEXUS AFTER I READ ONLINE THAT SEVERAL CARS REPORTED THIS PROBLEM, BUT LEXUS WAS NOT GOING TO ISSUE A RECALL. I AGREED TO PAY HALF OF THE COST, BECAUSE THEY SAID IT WAS THE BEST THEY WOULD DO. I GAVE THEM $1604.00. IF THERE IS A RECALL, I WOULD LOVE TO GET THAT MONEY RETURNED TO ME. THEY DID A GOOD JOB FIXING IT, BUT IT SHOULD NOT HAVE HAPPENED. MY CAR IS GARAGED. THEY CLAIMED THAT THE PROBLEM OCCURRED BECAUSE THE CAR WAS KEPT OUTSIDE IN THE FLORIDA HEAT. MINE WAS NOT. THANK YOU FOR WORKING ON THIS PROBLEM. *TR

I WAS DRIVING SOUTHBOUND ON THE 405 IN LOS ANGELES. I WAS BEGINNING TO CHANGE LANES AND WAS LOOKING INTO MY DRIVER'S SIDE REAR VIEW MIRROR WHEN I OBSERVED THE MOLDING COME OFF OF THE LEFT REAR QUARTER PANEL WINDOW AND STRIKE THE HOOD AND WINDSHIELD OF THE CAR BEHIND ME. IT OCCURRED TO ME HOW DANGEROUS THIS COULD HAVE BEEN IF A MOTORCYCLIST HAD BEEN FOLLOWING ME. IT COULD HAVE EASILY HIT HIM OR HER DIRECTLY IN THE FACE. IN RESEARCHING THE INTERNET FOR A PRICE ON THE MOLDING, I HAVE SINCE LEARNED A LARGE NUMBER OF RX330 OWNERS HAVE HAD THIS ISSUE. ADDITIONALLY, I HAVE LEARNED THAT LEXUS DOES NOT SELL THE MOLDING SEPARATELY. INSTEAD, THEY SELL THE ENTIRE WINDOW ASSEMBLY, AND I HAVE SEEN POSTINGS OF SOME OWNERS PAYING AS MUCH AS $400.00 TO HAVE A DEALER REPLACE THE WINDOW. THIS ITEM SHOULD NOT BE REGULARLY LAUNCHING ITSELF OFF OF THESE VEHICLES ENDANGERING OTHERS ON THE ROADWAY. LEXUS SHOULD BE RETROFITTING THESE VEHICLES WITH IMPROVED MOUNTING FOR THIS MOLDING INSTEAD OF CHARGING OWNERS FOR THE COMPANY'S MISTAKE. WITH THE NUMBER OF THESE VEHICLES ON THE ROAD, IT SEEMS IT IS ONLY A MATTER OF TIME BEFORE SOMEONE FOLLOWING ONE OF THESE VEHICLES IS INJURED OR WORSE. *TR

THIS VERY METICULOUSLY MAINTAINED GARAGED VEHICLE BEGAN TO CRACK OVER THE TOP OF THE AIRBAG ON THE PASSENGERS SIDE. IT CONTINUES TO GROW. IT IS NOW VERTICALLY CRACKED ABOUT 4 INCHES. IT IS ALWAYS GARAGED PARKED AT WORK AND AT HOME. THE SUN HAS HAD ZERO EFFECT ON THIS OVER THE LAST TWO YEARS OF OWNERSHIP. NOT SURE PRIOR TO THE 2 YEARS. I SEE FROM THE INTERNET THIS SEEMS TO BE A COMMON ISSUE WITH THIS CAR. *TR

I WAS RECENTLY GIFTED MY MOTHER'S 2004 LEXUS RX330 AND HAVE BEEN NOTICING FOR SOME TIME NOW AN EXTENSIVELY CRACKED DASHBOARD THAT HAD BEEN GETTING PROGRESSIVELY WORSE FOR THE PAST SEVERAL YEARS. IN ADDITION, THERE ARE SEVERAL STICKY SPOTS ON THE DASH WHICH APPEARS TO BE MELTING MATERIAL. I HAVE SEEN THIS COMPLAINT ONLINE REPEATEDLY FROM OTHER RX330 OWNERS AND WAS WONDERING IF THERE IS A CLASS ACTION SUIT. THERE IS STILL AN EXTENDED WARRANTY ON THE CAR. AFTER CONTACTING THE DEALERSHIP IN MIAMI THEY HAVE REFUSED TO COVER THE ENTIRE COST OF REPAIR. THIS IS CLEARLY A MANUFACTURER DEFECT. *TR

MY 2004 LEXUS RX330'S EXTERIOR LIGHTS HAVE ALWAYS LEAKED. FRONT AND BACK BUT THE FRONT IS THE WORST. THIS NOW TO THE POINT THAT THE HEADLIGHTS ARE SO POOR THAT I HAVE BEEN ADVISED NOT TO DRIVE AT NIGHT. LEXUS WILL NOT CORRECT THIS ISSUE UNLESS YOU PAY THEM A WHOPPING $400 + PER UNIT! NO THANK YOU! I SOON HOPE TO PURCHASE SOMETHING NOT MADE BY LEXUS! *TR

THIS IS OUR 2ND COMPLAINT REGARDING OUR 2004 RX 330. WE HAVE OWNED IT FOR 8 MONTHS AND HAVE PUT 7K MILES ON IT SINCE PURCHASE, AND IT ONLY HAS 85K NOW. SINCE PURCHASE WE NOTICED THE TRANSMISSION SHIFTING AND JERKING PROBLEMS AT ALL RATES OF SPEED WHEN STARTING/ DRIVING/STOPPING. WE CONTACTED OUR LOCAL LEXUS DEALERSHIP TO ASK IF SOMETHING COULD BE DONE, AND WAS ADVISED THEY COULD CHECK TO SEE IF THE PREVIOUS 1ST OWNER OF VEHICLE HAD EVER "UPGRADED" THE COMPUTER CHIP THAT CONTROLS THE SYSTEM. SO, WE TOOK IT IN AND THEY DETERMINED IT HAD NOT BEEN DONE SO WE PAID THE $100.00 FOR THE UPGRADE. WE HOPED IT HAD SOLVED THE ISSUE, BUT NOW IT IS EVEN WORSE. SEVERAL DAYS AFTER GETTING THE VEHICLE BACK, I WAS ON A MAJOR HIGHWAY GOING 70 MPH WITH THE CRUISE CONTROL ON AND ACCELERATED TO CHANGE LANES AND PASS ANOTHER VEHICLE. DURING MY ATTEMPT TO PASS WITH MY FOOT ON THE ACCELERATOR, FOR 5 OR 10 SECONDS THE ENGINE/ TRANSMISSION FROZE AND IT WAS LIKE YOU WERE IN NEUTRAL GEAR, IT DID NOTHING, AND FINALLY WITH MY FOOT ALL THE WAY DOWN ON THE ACCELERATOR IT KICKED BACK INTO GEAR AND I WAS ABLE TO PASS THE VEHICLE TO MY SIDE. IF SOMEONE WOULD HAVE BEEN BEHIND ME I'M SURE THERE WOULD HAVE BEEN AN ACCIDENT, AS THE TRUCK WAS IN MOTION BUT NOT ACCELERATING. I CALLED THE DEALERSHIP AND THE SERVICE DEPARTMENT SAID THEY HAD COMPLAINTS AND WERE AWARE OF THE ACCELERATION ISSUE, BUT HAD NO COMPLAINTS ABOUT WHAT HAPPENED WITH IT "FREEZING" LIKE THAT. HE SAID THE TRUCK WILL JUST HAVE TO "LEARN MY DRIVING PATTERN", AND UNLESS TOYOTA DOES A RECALL IT WILL ALWAYS HAVE THESE ISSUES. THIS IS A SAFETY ISSUE THAT NEEDS TO BE RESOLVED, SOONER THAN LATER AND IT IS JUST NOT A "FLOOR MAT" CLIP FIX. I AM NOW AFRAID TO DRIVE THIS TRUCK SINCE IT'S A TOSS UP AS TO WHEN OR WHERE IT COULD HAPPEN AGAIN. *TR

I FIRST NOTICED CRACKS IN THE PLASTIC IN SEVERAL PLACES RUNNING VERTICALLY ON BOTH SIDES OF MY DASHBOARD AND IT LOOKED LIKE IT WAS WET. IT WAS VERY STICKY TO THE TOUCH AND LEFT A RESIDUE ON MY FINGERS LIKE PINE TAR. MY CAR IS NOT SITTING IN THE HOT SUN AND IS GARAGED FOR THE MOST PART UNLESS GOING TO THE STORE. *TR

I HAVE A SEVERELY CRACKED DASHBOARD AND A LOT OF THE VERY DEEP CRACKS ARE OVER WHERE THE PASSENGER AIRBAG IS LOCATED. THIS HAS BEEN A PROBLEM FOR A FEW YEARS NOW BUT LATELY IT HAS GOTTEN MUCH WORSE IN THE AREA OF THE AIRBAG. LEXUS ACKNOWLEDGES THE PROBLEM BUT THEY SAY IT COULD BE SEVERAL MORE MONTHS OR EVEN YEARS BEFORE THEY HAVE ENOUGH REPLACEMENT DASHBOARDS. I BELIEVE MY DASHBOARD IS MORE OF A SAFETY ISSUE THAN JUST COSMETIC. UNABLE TO ATTACH PHOTOS BUT COULD EMAIL THEM TO YOU IF AN EMAIL ADDRESS IS PROVIDED. *TR

THE PASSENGER SIDE OF THE DASHBOARD HAS DEVELOPED SEVERAL LONG VERTICAL CRACKS. THE DASH SIMPLY CRACKED ON ITS OWN. THE CAR HAS ALWAYS BEEN GARAGED AND HAS NEVER BEEN IN ANY ACCIDENT THE CRACKS ARE LARGE ENOUGH THAT WE ARE AFRAID THAT THE AIRBAGS MAY NOT PROPERLY DEPLOY IN AN EMERGENCY. THE DASHBOARD CRACKS ARE IDENTICAL TO MANY SIMILAR POSTINGS ON THE INTERNET. LEXUS CLAIMS THEY ARE "DEDICATED TO PROVIDING VEHICLES OF OUTSTANDING QUALITY AND VALUE." , IN THIS CASE THEY HAVE, ONCE AGAIN, STUCK THEIR HEAD IN THE SAND!! *TR

FRONT END COLLISION IN 2004 LEXUS RX 330 WITH 206,000 MILES GOING APPROXIMATELY 55 MPH. CAR IS TOTALED PER INSURANCE ADJUSTER. DRIVER AND THREE CHILDREN IN CAR. NO SERIOUS INJURIES. NO AIRBAGS DEPLOYED. HAVE CONTACTED LEXUS AND AM AWAITING ANSWER. CAR HAS BEEN TO DEALERSHIP SEVERAL TIMES SINCE PURCHASED AND NOTHING MENTIONED ABOUT AIRBAG ISSUE. *TR

THE AIR SUSPENSION HAS AN EXHAUST VALVE SOLENOID ON THE AIR SUSPENSION COMPRESSOR THAT STOPPED WORKING THAT CAUSES THE SUSPENSION TO FULLY EXTEND UPWARDS. WITH THE SUSPENSION FULLY EXTEND UPWARDS THE RIDE IS HARSH AND STABILITY.OF VEHICLE IS DECREASED. LEXUS WILL ONLY REPLACE THE WHOLE COMPRESSOR, THE QUOTED PRICE FOR PARTS AND LABOR IS $3500. *TR

THE DASHBOARD IS DISINTEGRATING. THE CAR HAS BEEN PREDOMINANTLY KEPT COVERED AND WELL MAINTAINED. INITIALLY A LARGE PIECE (CREDIT CARD SIZE) BROKE OFF DASH. WE REPAIRED WITH VINYL RESTORATION COMPANY, AND ANOTHER AREA ABOUT A YEAR LATER. SINCE THEN, NUMEROUS CRACKS ARE PRESENT - TOO MANY TO REPAIR. THIS IS NOT NORMAL WEAR! *TR

SEVERE CONDENSATION BUILD-UP IN PASSENGER SIDE HEADLIGHT. *TR

I HAVE HAD AN ONGOING ISSUE WITH MY '04 LEXUS RX330. I AM CONCERNED BECAUSE THE ENGINE NEEDLE GOES INTO THE RED ZONE ALMOST IMMEDIATELY UPON DRIVING THE CAR. I HAVE HAD TO FILL UP THE COOLANT TANK EVERY 3 MONTHS. THE PROBLEM WAS JUST DIAGNOSED AS A CRACK IN THE RADIATOR. I FOUND A TSB FOR THIS ISSUE BUT AM THE 2ND OWNER AND WAS NEVER NOTIFIED. IT APPEARS THAT I AM OUT OF THE COVERAGE PERIOD. IS THERE CAUSE FOR CONCERN THAT THIS ISSUE COULD LEAD TO FURTHER DAMAGE TO THE CAR OR A SUDDEN DRIVING IMPAIRMENT? DOES A TSB = A RECALL? LEXUS HAS TOLD ME THAT THERE IS NOTHING THEY CAN DO FOR ME. *TR

WE PURCHASED OUR 2004 LEXUS RX330 IN JANUARY 2013 AS THE 2ND OWNER WITH 78K MILES. WE BEGAN TO NOTICE AT LOWER SPEEDS THE TRUCK WILL JERK FORWARD WITH NO WARNING WHEN BEGINNING TO ACCELERATE FROM A STOP, OR EVEN WHEN DRIVING AT HIGHER SPEEDS ON THE HIGHWAY WHEN MAKING LAND CHANGES OR SLOWING DOWN IN TRAFFIC. WE HAVE A 2001 LEXUS RX 300, AND IT NEVER HAS HAD THIS ISSUE. WE ARE VERY CONCERNED AND THIS IS DEFINITELY A SAFETY ISSUE, AND WILL BE CONTACTING OUR LOCAL LEXUS DEALERSHIP TO LET THEM KNOW, SO IT CAN BE DOCUMENTED. SINCE READING OTHERS COMPLAINTS, IT SEEMS THAT LEXUS IS NOT STANDING BEHIND THIS ISSUE, WE MAY BE LOOKING TO TRADE IT IN AND GO BACK TO THE HONDA CRV, WHICH HAD NO PROBLEMS AT ALL, WE JUST LIKED THE LUXURY OF THE LEXUS, AND WANTED AN UPGRADE, NOT A VEHICLE THAT CAN CAUSE AN ACCIDENT WITH NO WARNING. *TR

MY LEFT HEADLIGHT WENT OUT WHILE DRIVING AND I FOUND WATER AND CONDENSATION IN HEADLIGHT ASSEMBLY COMPARTMENT. ENTIRE COMPARTMENT NEEDS TO BE REPLACED AT COST OF $1650.00. *TR IN RESEARCHING THIS MAKE AND MODEL HAS OTHER CONSUMERS EXPERIENCING THE SAME ISSUE. I BELIEVE THIS IS MANUFACTURER DEFECT THAT HAS CAUSED SEALS TO MALFUNCTION ALLOWING EXCESSIVE WATER INTO THE LIGHT COMPARTMENT WHICH CAUSES ALL ELECTRICAL COMPONENTS TO FAIL.

THE DASHBOARD IS CRACKING AROUND THE PASSENGER SIDE AIRBAG. THE AIRBAG WAS DESIGNED WITH A CERTAIN AMOUNT OF RESISTANCE FROM THE DASHBOARD. MAJOR CONCERN WITH AIRBAG DEPLOYMENT SPEED WITH LESS RESISTANCE FROM DASHBOARD. ALSO CONCERN ABOUT FRAGMENTATION OF DASHBOARD DURING DEPLOYMENT. *TR

APPROXIMATELY A YEAR AFTER PURCHASING MY 2004 LEXUS RX330 FROM A DEALERSHIP THE DASH BOARD STARTED TO CRACK. EVENTUALLY, IT TRAVELED ACROSS THE ENTIRE DASH BOARD. I CONTACT LEXUS CORPORATE OFFICE TO COMPLAIN. AFTER REFERRING ME TO A LOCAL DEALERSHIP TO EXAMINE IT AND TAKE PHOTOS AND WRITE UP THE DAMAGE, THEY LATER TOLD ME IT WAS NOT COVERED UNDER THE WARRANTY WHICH I ALREADY KNEW. HOWEVER, THEY ADMITTED IT WAS DUE TO INFERIOR AND FAULTY MATERIAL LEXUS USED IN 2004 THRU 2006 IN THEIR MODELS AND ALSO TOYOTA DASHBOARDS. THE COST TO REPLACE THE DASH IS $2,500 THIS IS MY 3RD LEXUS SUV BUT IT WILL BE MY LAST! I FEEL LEXUS SHOULD BE RESPONSIBLE TO REPLACE THE DASH BOARDS. *TR

THE DASHBOARD MELTED AND CHEMICALS ARE SEEPING FROM IT. THE KEY WAS STUCK IN THE IGNITION AND BROKEN WHEN I ATTEMPTED TO REMOVE IT.

2004 LEXUS RX330. CONSUMER WRITES IN REGARDS TO VEHICLE CRASH AND RECALL NOTICE CONCERNING FLOOR CARPET COVER AND RETENTION CLIPS *TGW THE CONSUMER STATED HIS FOOT SLIPPED OFF THE BRAKE PEDAL AND SHATTERED THE GARAGE DOOR AND STOPPED ONLY AFTER HITTING THE OPPOSITE WALL AND STORAGE. THE CONSUMER STATED THE DAY AFTER THE INCIDENT, HE RECEIVED A RECALL LETTER IN THE MAIL, REGARDING THE ACCELERATOR PEDAL.

MY 2004 LEXUS RX330'S DASHBOARD HAS BEEN CRACKING SINCE THE DAY I PURCHASED IT. THE VEHICLE ORIGINATED IN FLORIDA AND NOW IN SOUTH CAROLINA. THE HEAT AND HUMIDITY HAVE DESTROYED THIS CAR! WHEN I PURCHASED IT USED, THE DASHBOARD HAD A COUPLE OF CRACKS IN IT SO I ASSIDUOUSLY USED A WINDOW SHIELD EVERY SINGLE TIME I GET OUT OF THE VEHICLE. THE TASK IS SUCH A HABIT THAT I EVEN DO THIS UNNECESSARILY AT NIGHT! THE HEAT INSIDE THE CAR STILL COMPLETELY MELTS THE DASH TO NO AVAIL. SOMETIMES WHEN I TURN THE KEY, MY FINGERNAIL WILL ACCIDENTALLY TOUCH THE DASH MATERIAL (IT WRAPS SO IT SURROUNDS THE IGNITION) AND THE MATERIAL WILL COME OFF UNDER MY FINGERNAIL. CRANKING YOUR VEHICLE IS NOT A FORCEFUL ENDEAVOR EITHER, IT IS GENTLE AND I AM VERY CONSCIOUS NOT TO TOUCH THE DASHBOARD MATERIAL BECAUSE OF THIS MELTING ISSUE. ONE WOULD THINK THAT A BRAND SUCH AS LEXUS WOULD BE EMBARRASSED TO HAVE THESE VEHICLES SEEN IN PUBLIC! *TR

DEFECTS IN HEADLAMP ASSEMBLY CAUSED WATER FROM RAIN TO ACCUMULATE INSIDE THE LAMP, OVERTIME, THE WATER CAUSED THE HI-VOLTAGE UNIT TO SHORT OUT AND THE HEADLAMP IS IN-OPERATIVE (THIS IS FOR THE LOW BEAM HID LIGHTS). REPLACEMENT COST IS $1,800 PER LAMP ASSEMBLY (DEALERS QUOTE). THIS IS A SAFETY ISSUE SINCE THE LOW BEAM IS NOT AVAILABLE FOR DRIVING AT NIGHT. *JB

ONLY 60K MILES FOR THE CAR, THE WATER PUMP LEAKS AND NEED TO COMPLETE REPLACEMENT. *TR

THE LEXUS DEVELOPED A SERIES OF CRACKS RUNNING THROUGHOUT THE PLASTIC DASHBOARD. THE CRACKS WORSENED OVER TIME. *JS

I OWN 2 LEXUS 2004 RX330. BOTH OF CARS HAVE THE PASSENGER MIRROR CHANGE COLOR (CHANGE TO DARKER COLOR). ONE HAPPEN ABOUT 3 YEAR AGO. ONE HAPPEN ABOUT A YEAR AGO. *TR

TL* THE CONTACT OWNS A 2004 RX330 LEXUS. THE CONTACT STATED THAT THE PASSENGER SIDE REARVIEW MIRROR EXPLODED FROM THE CASING. IN ADDITION, AN UNKNOWN LIQUID LEAKED FROM THE MIRROR AFTER THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE VEHICLE HAD TO HAVE STRUCK SOMETHING IN ORDER TO CAUSE THE FAILURE. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS ADVISED THAT IT APPEARED AS IF THE MIRROR EXPLODED INDEPENDENTLY, WHICH WAS HANGING FROM THE VEHICLE BY SEVERAL WIRES. THE FAILURE AND THE CURRENT MILEAGE WAS 77,000.

THE DASHBOARD LEATHER MATERIAL HAS CRACKED INCOME APART ON TOP OF WHERE THE PASSENGER AIRBAG SITS. *TR

PARENT CO, TOYOTA ISSUED A VOLUNTARY REPLACEMENT OF DASHBOARD DUE TO CRACKED, STICKY, SHINY CONDITION IN WHAT WAS AN OBVIOUS ATTEMPT TO STAVE OFF AN OFFICIAL GOVERNMENT RECALL AND/OR A CLASS ACTION. PARENT CO, TOYOTA IS NOW STALLING BY NOT SUPPLYING THE DEALERS WITH SAID DASHBOARDS THEY PROMISED TO REPLACE. I FIRST BROUGHT THIS ISSUE TO THE ATTENTION OF MY DEALER IN MAY OF 2012. EVEN IF THE DEALER WAS RECEIVING THE DASHBOARDS AT THE RATE OF 2 OR 3 A WEEK AS ORIGINALLY PROMISED, IT WOULD BE ANOTHER FULL YEAR OR MORE BEFORE THEY WOULD REPLACE MINE. AT THIS TIME, THE DEALERS ARE RECEIVING NONE AND NO DASHBOARDS ARE BEING REPLACED. THIS IS NOT JUST A COSMETIC ISSUE, IT'S A SEVERE SAFETY HAZARD. IN THE CASE OF MY DASH, WHICH IS COMPLETELY COVERED WITH CRACKS, IF THE AIRBAG IS DEPLOYED AT 200 MPH THOSE SMALL LITTLE PIECES OF PLASTIC WILL SHRED MY FACE AND THE FACES OF ANYONE RIDING WITH ME INTO HAMBURGER. CONSIDERING THE FACT THAT THE TAKATA AIR BAGS CAN BE DEPLOYED EVEN WHEN THERE ISN'T A ACCIDENT, MAKES IT EVEN A BIGGER HAZARD. ENOUGH IS ENOUGH, THE GOVERNMENT NEEDS TO STEP IN AND ISSUE AN OFFICIAL RECALL AND FORCE TOYOTA TO REPLACE THE DASHBOARDS IMMEDIATELY WITHOUT ANY MORE LEGAL STALL TACTICS. THE VEHICLE IS ESSENTIALLY UNDRIVEABLE IN IT'S PRESENT CONDITION. I HAVE HEALTH CONDITIONS THAT PREVENT ME FROM WORKING AT THIS TIME AND NEED THE VEHICLE TO GET TO MY DOCTORS. I COULDN'T AFFORD TO BUY A NEW VEHICLE EVEN IF THIS ONE WAS IN EXCELLENT TRADE-IN VALUE. IT'S BEEN OVER 4 YEARS FOR ME, LONGER FOR OTHERS AND WILL BE MULTIPLE MORE YEARS AT THIS RATE. I NEED A SAFE VEHICLE TO DRIVE, LIKE THE ONE I WAS PROMISED WHEN I PURCHASED THIS ONE.

AFTER A RAIN STORM, MY DRIVER SIDE HEADLIGHT WAS FILLED WITH WATER AND THE LIGHT DOES NOT TURN ON. THE LEXUS DEALER QUOTED ME PRICE OF $1566.23 TO REPLACE. I LEARNED OF A CLASS ACTION LAWSUIT AGAINST TOYOTA FOR FAILURE TO ADDRESS THIS WIDE SCALE PROBLEM. PLEASE INCLUDE MY COMPLAINT IN THIS MATTER. *TR

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THERE WERE CRACKS ON THE DASHBOARD ON TOP OF THE AIR BAG AND OTHER LOCATIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE DEALER PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THE DASHBOARD HAD DEVELOPED A CRACK AND STARTED TO MELT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DECLINED TO REPAIR OR DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

I PURCHASED MY 2ND LEXUS IN 2011; BY 2012 THE DASHBOARD WAS CRACKING, AND IN 2014 THE DASHBOARD MELTED. I REPORTED THE CRACKING PROBLEM TO LEXUS OF ORLANDO IN 2013, AND THEY TOLD ME IT WAS DUE TO TYPE OF SPRAY I WAS USING TO CLEAN THE CAR. AFTER RESEARCHING THE CRACKING AND MELTING DASHBOARD SCENARIO, I READ THE CUSTOMARY RESPONSE FROM LEXUS TO THEIR CUSTOMERS IS, ??TYPE OF SPRAY YOU ARE USING TO CLEAN THE CAR??. I WENT BACK TO LEXUS IN JULY ON 2014, AND THIS TIME THEY TOOK PICTURES OF THE CRACKED AND MELTING DASHING. I DID NOT HEAR BACK FROM LEXUS THEREFORE I CALLED THEM FOR A STATUS, AND THEY FORGOT TO REPORT MY COMPLAINT TO THE CORPORATE OFFICE. WOW, REMEMBER THIS IS A LUXURY DEALERSHIP. AFTER WAITING ANOTHER 2 WEEKS, I CALLED LEXUS OF ORLANDO AGAIN, AND WAS TOLD THEY DID NOT HEAR BACK FROM THE CORPORATE OFFICE, AND WOULD CALL THEM FOR A RESPONSE. AFTER A FEW DAYS, SOMEONE CALLED BE BACK JUST TO REPORT THAT LEXUS WOULD NOT DO ANYTHING TO REPAIR MY MELTING AND CRACKING DASHBOARD, AND I NEED TO PROVE MY LOYALTY TO LEXUS. REALLY, WHAT ABOUT LEXUS LOYALTY TO THEIR CUSTOMERS TO PURCHASE A LUXURY CAR WHERE THE DASHBOARD DOES NOT CRACK OR MELT? I AM VERY DISAPPOINTED IN LEXUS WITH THEIR RESPONSE AND THE UNPROFESSIONAL BEHAVIOR OF THEIR EMPLOYEES IN HANDLING THIS PROBLEM AT LEXUS OF ORLANDO. IT SHOULD NOT MATTER THE YEAR OF A CAR; A DASHBOARD OF A CAR SHOULD NOT MELT. I AM FRUSTRATED AND DISGUSTED WITH LEXUS. *TR

LIKE MANY OTHER PEOPLE, I AM COMPLAINING ABOUT THE HEADLIGHT CONDENSATION ON MY LEXUS RX330. THE PASSENGER SEAT HEADLIGHT FOGS UP SO THAT IT IS VERY CLOUDY. THIS AFFECTS THE QUALITY OF THE LIGHT BEAM AT NIGHT AS IT MAKES THE LIGHT DIMMER. I'VE ASKED LEXUS TO FIX THIS PROBLEM AND THEY QUOTED ME CLOSE TO $2000 FOR SOMETHING THAT REALLY SHOULD BE A SAFETY RECALL. I AM NOT THE ONLY PERSON EXPERIENCING THIS PROBLEM. I'VE DONE SOME RESEARCH AND FOUND THAT THERE IS CURRENTLY A LAWSUIT GOING ON ABOUT THIS PROBLEM. THIS PROBLEM NEEDS TO BE FIXED IMMEDIATELY. *TR