NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Lexus RX. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
SINCE I HAVE OWNED THIS VEHICLE, I HAVE HAD TROUBLE WITH ROUGH SHIFTING AND A LAG ASSOCIATED WITH A DELAY IN LOW SPEED ACCELERATION. RETURNED VEHICLE TO THE DEALER AND WAS TOLD IT WAS ADJUSTED. PROBLEM PERSISTS. EVENTUALLY, SOMEONE WILL BE INJURED OR KILLED BY THIS PROBLEM DUE TO UNEXPECTED HESITATION IN ACCELERATION.*AK
SOMEONE NEEDS TO LISTEN! I HAVE A 2004 LEXUS RX330. IT'S HAD TROUBLE FROM DAY ONE, AND I GOT NOWHERE! THEY HAVE DONE 5 UPDATES ON THE COMPUTER. NOW IT ONLY SEEMS TO HAVE TROUBLE AT 20 MPH, INSTEAD OF 40-50 AND 65-80, OF LURCHING, HESITATING, THEN TAKING OFF LIKE A BAT OUT OF HELL. IT'S HAD A "BULLETIN" ON THE FRONT BRAKES, AND SHIMMIED ALL OVER THE ROAD. I HAVE PAPER WORK ON ALL OF THIS AND MORE. YOU, THE NTSB, CAN TAKE THE CAR AND GO THRU IT, I'LL GIVE YOU THE REPAIR RECORDS. I'VE CALLED THE TOYOTA HEADQUARTERS IN 04 OR 05 BEGGING THEM TO HELP ME. A WOMAN SAID, THE CAR WAS, "PERFORMING IN THE MANNER IT WAS DESIGNED:" I SAVED A LONG TIME TO BUY MY DREAM CAR WHEN I RETIRED, NOW I HAVE A DEFECTIVE CAR, WITH ONLY 48K MILES BECAUSE OF FEAR OF DRIVING IT. PLEASE PLEASE, LISTEN TO WHAT PEOPLE WROTE BACK IN 04 ABOUT THIS CAR. ONE MAN SAID A FRIEND WORKED FOR LEXUS AND TOLD HIM THAT HIS BOSS SAID THERE WILL NEVER BE A RECALL ON THIS CAR BECAUSE OF THE AMOUNT OF CARS SOLD IN THE US AND CANADA. WE NEED HELP. MY CAR IS A LEMON. I'VE MENTIONED NUMEROUS TIMES OF PAINTING IT YELLOW AND PUTTING LEMON ALL OVER IT. PLEASE TRY TO PULL UP RECORDS BACK THEN, ALL THESE PEOPLE WERE WRITING IN WITH THE SAME PROBLEMS. NO ONE LISTENED THEN OR NOW! PLEASE, I'M BEGGING YOU. I'VE HAD 4 TOYOTA'S IN THE PAST, AND ALL 4 TOTALLY, NEVER HAD THE TROUBLE THIS 1 LEXUS HAS. THEY WERE ACTUALLY TOYOTAS. THEIR COMPLETE STATURE HAS GONE FROM YEARS OF LOYALTY BY ME AND OTHERS, AFTER ALL THE BUILT UP TRUST, GONE IN AN INSTANT! ONE RUNAWAY CAR IS ENOUGH! IT'S NOW KILLING PEOPLE. I BOUGHT IT FOR IT'S COMFORT, LOOKS, BUT MOSTLY FOR SAFETY, AND TRUSTWORTHINESS! GONE. ALL GONE! I HAVE A 91 FORD VAN I DRIVE INSTEAD OF THE LEXUS. I CALL IT A PIECE OF JUNK, NOTHING BUT TROUBLE, AND LEXUS HAD IT MORE THAN I DID THE FIRST 4 YRS. PLEASE LOOK INTO THIS ALL YOU CAN. ALL THESE PEOPLE CAN'T BE WRONG. I CAN'T EVEN SELL IT NOW. SHAME ON YOU, TOYOTA. SHAME ON YOU! GREED! THAT'S WHAT IT IS, GREED. *TR
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I HAVE MY DREAM CAR, 2004 LEXUS RX330. I HAVE HAD SAME TROUBLE. I AM AFRAID OF THE CAR. I HAVE AN OLD FORD RV, I DRIVE INSTEAD OF MY BEAUTIFUL LEXUS. PEOPLE ASK WHY, I TELL THEM I'M AFRAID OF IT. IT LURCHES FORWARD, AND ALSO JUMPS BACK AND FORTH BETWEEN GEARS @ 20MPH. THIS IS AFTER 5 UPDATES IN THE COMPUTER OF THE CAR. I HAVE PUT 200K MILES ON MY OTHER 5 TOYOTAS, AND ALL WENT BEAUTIFULLY! THEN THE DEMON CAR AS I REFER TO IT. I REPORTED IT REPEATEDLY, AND WAS TOLD BY EVERYONE, INCLUDING LONG BEACH TOYOTA HEADQUARTERS, THAT IT WAS WORKING IN THE MANNER IT WAS DESIGNED, IT WAS LEARNING HOW I DRIVE. HORSE PUCKY. I AM A RETIREE OF ATT. I HAD DEFENSIVE DRIVING EVERY YEAR TO DRIVE THEIR CO. VEHICLES. I KNOW HOW TO DRIVE AND AM VERY EXPERIENCED. I ALSO KNOW WHEN THERE IS A BAD PROBLEM. I HAVE 48K MILES ON MY RUNAWAY CAR. IT'S ONLY TRIED TO REALLY RUN AWAY TWICE, BUT SOMEHOW I GOT IT STOPPED, I STUCK IT IN NEUTRAL, FOR SOME UNKNOWN REASON. BACK THEN NO ONE HEARD OF THIS "MESS". I NEVER COMPLAINED TO TOYOTA ABOUT MY CARS, BECAUSE THEY WERE WONDERFUL. THEN, AFTER SAVING FOR 10 YRS, BOUGHT MY DREAM CAR. THE KILLER. I HATE IT, I AM BEGINNING TO HATE TOYOTA. IT'S VERY DISHEARTENING TO ME, TO HAVE THE CAR COMPANY I THOUGHT SO VERY HIGHLY OF, IS TRYING TO SAVE THEIR [XXX] , BY GIVING AMERICA THESE DEFECTIVE CARS. WHEN OUR HWY PATROL OFFICER AND HIS FAMILY, WAS KILLED, I CRIED. ALL THESE YEARS OF SAYING THEY WILL GET CAUGHT, THEY WILL SEE. WHO IS THEY? TOYOTA, AND WHEN THEY HEARD ABOUT IT IN 04, HUSHED IT UP. I KNOW, IF A HWY PATROLMAN CAN'T STOP A RUNAWAY CAR, HOW THE [XXX] CAN THE NORMAL GUY DRIVING IT? SOMEONE PLEASE LISTEN, SOMEONE, PLEASE HELP FIX THIS MESS. SHAME ON YOU, TOYOTA! SHAME ON YOU! DEALERS, HEADQUARTERS, EMPLOYEES THAT LIED ALL THESE YEARS TO US. SHAME ON YOU! MAN UP, AND TELL THE TRUTH. *TR
VIBRATION WHEN AIR CONDITIONER ON. 2004 LEXUS RX330.*AK
WHEN I SLOW MY LEXUS LS-430 DOWN TO ABOUT 10 - 15 MPH THEN ATTEMPTED TO ACCELERATE LIGHTLY, THE CAR WILL OFTEN NOT RESPOND TO THE THROTTLE. I'LL DEPRESS THE ACCELERATOR FURTHER AND EVENTUALLY THE CAR WILL RESPOND BY DOWN SHIFTING INTO A LOWER GEAR AND ACCELERATING VERY RAPIDLY. I HAVE CONTACTED LEXUS AND THEY HAVE STATED THAT THIS IS A RESULT OF THE "FLY-BY-WIRE" DESIGN OF THE THROTTLE AND THAT I'LL EVENTUALLY LEARN TO COMPENSATE. THEY STATED THAT THEY CANNOT REPROGRAM THE COMPUTER TO ELIMINATE THIS CONDITION SINCE THIS WOULD REQUIRE RECERTIFICATION FROM THE EPA AND THEREFORE IS OUT OF THE QUESTION. THIS IS A DANGEROUS SITUATION.*AK
SINCE WE PURCHASED THE VEHICLE, THE TRANSMISSION HAS ACTED STRANGE. THE VEHICLE DOES NOT SHIFT SMOOTHLY WHEN CHANGING FROM ONE GEAR TO THE NEXT. WE HAVE TAKEN THE VEHICLE BACK TO THE DEALER. WAS TOLD THE FIRST TIME THAT IS THE WAY THE VEHICLE SHIFTS. AFTER THE PROBLEM GOT WORSE, WE TOOK IT BACK AGAIN. DEALER CONFIRMED THAT WE WERE NOT THE ONLY OWNER THAT HAS COMPLAINED TO THEM ABOUT THE PROBLEM. WAS TOLD TO BRING THE VEHICLE IN AND THEY WOULD RE CALIBRATE THE CHIP THAT CONTROLS THE SHIFTING. GOT THE VEHICLE BACK AFTER THEY WORKED ON IT AND IT DID IMPROVE, BUT STILL NOT WORKING PROPERLY. I AM CONCERNED THAT THIS PROBLEM WILL ONLY GET WORSE AGAIN LIKE IT DID THE FIRST TIME. THIS SHOULD NOT BE HAPPENING TO A 2004 VEHICLE. PLEASE REGISTER MY COMPLAINT AND I'M SURE BASED ON WHAT THE DEALER TOLD US THAT OTHERS ARE HAVING THE SAME PROBLEM. *LA
THE HEADLIGHTS ON A 2004 RX330 HAVE COST ME A LAWSUIT AGAINST DEALER. DROVE CAR SECOND NIGHT, 3 MILES, ON COUNTRY ROADS. I HAD MOTION SICKNESS AFTER THAT EXPERIENCE. EVERY TIME I HIT A BUMP THE CAR LIGHTS WOULD BOUNCE, AS IF ON A SPRING. THE LINE FROM LIGHTS GOES ACROSS CENTER OF WINDSHIELD AT EYE LEVEL. THE DRIVER CAN'T SEE BEYOND 20 FT. WHEN LOOKING BEYOND 20 FT. YOU SEE TOTAL DARKNESS. WHEN PASSING A PERSON ON THE SIDE OF THE ROAD YOU CAN ONLY SEE THEM FROM THE KNEES DOWN. VERY SCARY DRIVING THE RX 330 AT NIGHT. *JB
THIS CAR HAS A INTERMITTENT PROBLEM BETWEEN 2ND AND 3RD GEAR. THE ENGINE REVS UP IN BETWEEN GEARS AND FINALLY SHIFTS INTO GEAR. THE TRANSMISSION IS VERY SLUGGISH BETWEEN ALL GEARS. I HAVE HAD IT TO THE DEALERSHIP TWICE AND SERVICE MANAGER SAYS THAT THIS IS AS GOOD AS IT IS GOING TO BE. WHEN THE CAR IS BETWEEN 2 & 3 I SOMETIMES FEEL THAT IT WILL LET GO ENTIRELY AND MIGHT CAUSE A VERY SERIOUS ACCIDENT. *LA
THE AIR CONDITIONING SYSTEM OF MY 2004 LEXUS RX330 HAS UNPLEASANT ODOR WHEN IT IS TURNED ON. I AM PERSONALLY ALLERGIC TO THE ODOR RELEASED BY THE SYSTEM. *AK
I HAVE OWNED MY 2004 LEXUS RX330 SINCE OCTOBER. I HAVE HAD THE VEHICLE INTO THE DEALERSHIP ON (4) SEPARATE OCCASIONS COMPLAINING ABOUT THE PROBLEM WITH THE TRANSMISSION. UPON ACCELERATION AFTER SLOWING DOWN THE VEHICLE AND RETURNING TO THE PEDAL TO REACCELERATE THE TRANSMISSION DOES NOT ENGAGE. THE CAR HAS A "DEAD PEDAL" AT TIMES I HAVE EVEN PRESSED THE ACCELERATOR TO THE FLOOR WITH NO REACTION. WHEN YOU LET UP ON IT AND REPRESS THEN IT WILL REACT. ALSO THE TRANSMISSION HAS A "LAG" IN SHIFTING AT LOW SPEEDS. ON SEVERAL OCCASIONS ESPECIALLY WHEN YEILDING AND STARTING TO PROCEED, I HAVE ALMOST HIT A VEHICLE FROM THE LAG TIME FROM WHEN I ACTUALLY STARTED TO ACCELERATE AND THE VEHICLE ACTUALLY BEGINNING TO MOVE. I FEEL THIS EXTREMELY DANGEROUS, AS I HAVE COME CLOSE TO HITTING A VEHICLE ON SEVERAL OCCASIONS FROM THIS. I FEEL VERY UNSAFE IN THIS VEHICLE EVEN WITH THE OVERWHELMING SAFETY FEATURES OF THE VEHICLE. I DO NOT TRUST THAT WHEN I ENGAGE THE ACCELERATER TO GET OUT OF THE WAY THAT I WILL ACTUALLY MOVE. THE DEALER TOLD ME THE FIRST TIME WHEN THE CAR WENT IN FOR IT'S MANDATORY 1,000 MILE CHECKUP THAT THE COMPUTER NEEDS TO LEARN THE DRIVER AND THIS COULD TAKE THE FIRST 5,000 MILES. WHEN I RETURNED AT THE 5,000 MILE CHECKUP AND IT WAS STILL DOING IT. I WAS TOLD THEY REFLASHED THE COMPUTER TO ATTEMPT TO CORRECT THE PROBLEM. THEN AFTER ANOTHER 1,000 MILES WHEN IT STILL DID THE SAME THING, THE SERVICE MANAGER TOOK THE CAR OUT AND SAID HE FLEW THE MEMORY IN THE COMPUTER AND RETAUGHT THE CAR TO DRIVE AGAIN AND TO DRIVE IT VERY CAUTIOUSLY FOR THE NEXT 48 HOURS AND THAT WOULD CURE THE PROBLEM. WHEN IT GOT WORSE AND CONTINUED TO STILL DO THE SAME THING I TOOK IT IN AGAIN AND WAS TOLD IT WAS MY CAR MAT INTERFERRING WITH THE REACTION OF THE PEDAL AND THE TRANSMISSION AND TOLD TO REMOVE THE CAR MAT. AT THIS POINT I DON'T KNOW WHAT TO DO. THE CAR IS GOING IN AGAIN FOR THE 5TH TIME TO BE LOOKED AT??????? SOMEONE NEEDS TO SERIOUSLY ADDRESS THIS MATTER.*AK
HIGH-INTENSITY HEADLIGHTS ON 2004 LEXUS RX 330 DO NOT PROVIDE ADEQUATE NIGHT VISION YET ARE SET ACCORDING TO FACTORY SPECIFICATIONS ACCORDING TO MANUFACTURER. ILLUMINATED DISTANCE IN FRONT OF THE VEHICLE AT "NORMAL" BEAM DOES NOT PROVIDE ADEQUATE OBSTACLE RECOGNITION AND BRAKING TIME EVEN AT LOW SPEEDS OF 25-30 MPH ON DARK ROADS. *NLM
2004 LEXUS RX 330 HAS INTERMITTANT, ERRATIC AUTOMATIC TRANSMISSION. DEALER SAYS IT IS A "HESITATIION ISSUE", BUT RFEUSES TO CONFIRM IN WRITING BECAUSE MANUFACTURER SAYS IT'S THE WAY THE CAR IS DESIGNED. EVEN THOUGH COUNTLESS OTHERS HAVE COMPLAINED, NOTHING HAS BEEN DONE.*AK
I HAVE A 2004 RX330. THE TRANSMISSION HESITATES TERRIBLY, TO THE POINT THIS CAR IS UNSAFE. I HAVE HAD IT IN 3 TIMES, AND THEY TELL ME THAT'S THE WAY IT IS SUPPOSED TO OPERATE. THEY SAID, "I'TS TRYING TO LEARN HOW YOU DRIVE" GIVE IT TIME, THEY SAY, NOW I HAVE 10K MILES, STILL SAME PROBLEM. I WAITED MY WHOLE LIFE TO GET A LEXUS, AND NOT THEY ARE PROVING TO BE LEMONS, AND LEXUS OF ALL THE COMPANIES, SHOULD STAND BEHIND THEIR PRODUCT. THEY ARE NOT DOING ANYTHING. IT'S GOING TO GET SOMEONE KILLED. WHEN ARE THEY GOING TO HELP ME AND THE OTHERS THAT ARE HAVING TROUBLE? IT SEEMS TO BE WHEN YOU START FROM A STOP, IN THE LOWER GEARS. LEXUS SAID THIS CAR DOESN'T NEED THE "UPDATE".*JB
MANY OWNERS OF 2004 RX330 HAVE REPORTED PROBLEMS WITH THE 5-SPEED AUTOMATIC TRANSMISSION. THERE IS A SUBSTANTIAL "LAG" IN SHIFTING AT LOW SPEEDS AROUND 20 MPH WITH OCCASIONAL REPORTS OF THE CAR REVVING TO "REDLINE" WITHOUT THE TRANSMISSION ENGAGING. THIS RESULTS IN THE VEHIBLE BECOMING IMMOBILE IN INTERSECTIONS OR WHEN EXITING TOOLBOOTHS. THERE IS A SIMILAR PROBLEM AT AROUND 40 MPH. IT HAS HAPPENED TO OUR VEHICLE AT LEAST 6 TIMES, TWO OF WHICH NEARLY RESULTED IN AN ACCIDENT FROM BEING "REAR-ENDED." LEXUS HAS RELEASED A SOFTWARE UPGRADE BUT THIS REPORTEDLY HAS NOT CORRECTED THE PROBLEM. AFTER DENYING THAT THERE WAA A TSB FOR THE PROBLEM, THE DEALER SAID THAT IT COULD NOT "RECOMMEND" THE UPGRADE.
THE OUTSIDE REAR-VIEW MIRRORS ON THE LEXUS 2004 RX330 ARE HAZARDOUS. IF THE MIRROR ADJUSTMENT SWITCH ON THE DASH IS NOT IN THE NEUTRAL POSITION, THE OUTSIDE MIRRORS ROTATE DOWNWARD WHEN THE GEAR LEVER IS PLACED IN REVERSE. IN THEORY, THIS WOULD BE HELPFUL IF THE CURBSIDE MIRROR ROTATED ENOUGH SO THAT THE DRIVER COULD VIEW THE CURB WHEN PARKING. THE PROBLEM IS THAT THE ENGINEER WHO DESIGNED THE SYSTEM THOUGHT THE CURB WOULD BE ON THE LEFT SIDE--WHICH IT WOULD BE IF YOU WERE DRIVING THE CAR IN JAPAN. ANYWAY, THAT LEFT-SIDE MIRROR ROTATES SO FAR DOWNWARD THAT THE DRIVER IS LOOKING AT THE PAVEMENT BESIDE THE CAR, AND THAT PAVEMENT CAN EASILY BE MISTAKEN FOR A BLANK HORIZON. THE DRIVER IS THUS PREVENTED FROM SEEING A PEDESTRIAN OR OBSTRUCTION ON THE LEFT-REAR SIDE OF THE CAR. THE DEALER REFUSES TO FIX THE PROBLEM, SAYING THERE IS NO FIX. OF COURSE THERE IS A FIX--LEXUS JUST DOES NOT WANT TO PAY FOR IT. THE ONLY WAY TO GET THIS FIXED IS FOR NHTSA TO FORCE A RECALL. *JB
HESITATION ON 2004 LEXUS RX 330 TRANSMISSION. IT'S UNSAFE TO PULL OUT IN TRAFFIC WITH THIS CAR. YOU DON'T KNOW IF THE CAR WILL PROCEED OR IF IT WILL HESITATE WHILE IN TRAFFIC. LEXUS SAYS IT'S A DESIGN ISSUE, WITH NO FIX. LEXUS TOLD US TO USE PREMIUM GAS - THEN DID AN ECM REFLASH - THEN SAID IT'S A DESIGN ISSUE. THIS CAR DOES THIS EVERY TIME I DRIVE IT. IT'S GREAT ON THE FREEWAY AT 60 MPH, BUT FROM A STARTING POSITION OR A LOW SPEED POSITION IN THE CITY - IT'S TERRIBLE - MORE IMPORTANTLY IT DOESN'T FEEL SAFE. TODAY - IT EVEN SURGED WHEN I PULLED AWAY FROM A LIGHT.*AK
PURCHASED A NEW 2004 LEXUS RX 330 IN AUGUST OF 2003 AND REPEATEDLY BROUGHT THE CAR TO DEALERSHIPS COMPLAINING OF A DISCONNECT BETWEEN THE ELECTRONIC ACCELERATOR AND THE TRANSMISSION. WHEN ATTEMPTING TO ACCELERATE IN AN INTERSECTION OR ON A FREEWAY ENTRANCE RAMP, THE CAR WILL HESITATE FOR A FEW SECONDS AND THEN CATAPULT FORWARD. ALSO, WHEN DRIVING AT LOW SPEEDS, THE TRANSMISSION WILL ERRATICALLY JUMP BETWEEN DIFFERENT GEARS, AS IF LOOKING FOR THE OPTIMAL GEAR. I CAN BEST DESCRIBE THIS TRANSMISSION AS SCHIZOPHRENIC. I HAVE CONTACTED MULTIPLE LEXUS DEALERS OVER THE YEARS FROM MINNEAPOLIS, TO CHICAGO TO SALT LAKE CITY AND THEY ALL TOLD ME THEY ARE AWARE OF THE PROBLEM AS MANY CUSTOMERS HAVE COMPLAINED. HOWEVER, LEXUS HAS NEVER OFFERED SERVICE OR A RECALL TO FIX THE PROBLEM. THEY HAVE REPROGRAMMED MY TRANSMISSION ON 2 OCCASIONS AND TOLD ME TO USE PREMIUM FUEL. NONE OF THESE ACTIONS CORRECTED THE SITUATION. I FEEL THAT IN A BUSY INTERSECTION, THE UNPREDICTABLE ACCELERATION OF MY VEHICLE PROVIDES NO ASSURANCE THAT MY CAR WILL MOVE FORWARD WHEN THE ACCELERATOR IS PRESSED. THIS CAN LEAD TO COLLISION AND INJURY. *TR
LEXUS 2004 RX 330 - TRANSMISSION. SHIFTING HESITATION, LEXUS HAS ADDRESSED THE PROBLEM WITH A CHANGE IN COMPUTER SHIFTING POINTS BUT IT HAS NOT FIXED THE PROBLEM. THEY NOW REFUSE TO HELP FURTHER SAYING ONLY THAT IT IS WITHIN DESIGN STANDARDS. MANY COMPLAINTS ON THIS PROBLEM IN LEXUS OWNERS FORUM WEB SITE, BUT NO HELP FROM LEXUS.*JB
I AM LEASING A 2004 LEXUS RX 330 FWD WITH ABOUT 20,000 MILES ON IT. WHEN I TRY TO APPLY THE THROTTLE AFTER SLOWING DOWN THERE IS A SEVERE HESITATION, USUALLY FOLLOWED BY A SUDDEN SURGE IN POWER. AT TIMES THERE IS AN ADDITIONAL HESITATION WHILE THE TRANSMISSION IS DECIDING WHAT GEAR IT SHOULD BE IN. THIS IS ESPECIALLY NOTICEABLE WHILE MAKING A TURN AT AN INTERSECTION, AND ESPECIALLY DANGEROUS IF THERE ARE PEDESTRIANS IN THE INTERSECTION. I HAVE HAD IT TO THE LEASING DEALER (LONGO LEXUS) AND THEY REPROGRAMMED THE TRANSMISSION, WHICH PROVIDED A TEMPORARY AND PARTIAL FIX. AFTER A FEW WEEKS, APARENTLY THE TRANSMISSION REPROGRAMMED ITSELF AND THE PROBLEM RETURNED. I TOOK THE CAR TO A SECOND DEALER AND HE SAID THAT THEY HAD MANY SIMILAR COMPLAINTS ABOUT THAT DRIVELINE, BUT THERE WAS NO FACTORY FIX. I CALLED LEXUS CUSTOMER SERVICE AND THEY SAID THE SAME. THIS PROBLEM BEGAN SHORTLY AFTER I GOT THE CAR IN APRIL 2003 AND STILL EXISTS. IF LEXUS TRULY WANTED TO FIX THIS PROBLEM, IT WOULD HAVE ALREADY BEEN DONE. THEY NEED A PUSH. *AK
THE HEAD LIGHTS ON MY 2004 LEXUS RX330 ARE SO CONCENTRATED WITH LITTLE OR NO DIFFUSION OF LIGHT THAT WHEN THE ROAD IS NOT FLAT AND THERE IS A DIP I CAN'T SEE BEYOND 20 YARDS. WHEN THE HIGH BEAMS ARE ON THERE ARE SHADOWS THROUGH THE ENTIRE FIELD OF VIEW. THERE ARE DISTANT LINES OF DEMARCATION BETWEEN LIGHT AND DARK. I FEEL THAT IT IS A REAL SAFETY ISSUE. *JB
I TOO HAVE HAD ONGOING PROBLEMS WITH MY 2004 LEXUS RX 330. I HAVE HAD MY CAR IN THE REPAIR CENTER THREE TIMES ALREADY FOR HESITATION AND LAGGING BETWEEN GEARS AND VIBRATIONS NOISES THROUGHOUT THE CAR. I PERSONALLY DO NOT FEEL SAFE IN THIS CAR BECAUSE IT DRIVES INCONSISTENTLY AND ON SEVERAL OCCASIONS, I HAVE ALMOST BEEN REAR-ENDED OR HAVE STALLED IN AN INTERSECTION BECAUSE THE CAR DOES NOT PROPERLY ACCELARATE. I HAVE WRITTEN A LETTER TO THE DEALERSHIP AND HAVE CONTACTED LEXUS CUSTOMER SERVICE NUMEROUS TIMES. I AM BEING TOLD THAT THIS IS NORMAL. NORMAL TO WHO? IT IS OBVIOUS, BY MANY COMMENTS I HAVE REVIEWED BY OTHER OWNERS OF THIS SAME VEHICLE THAT THERE IS A SERIOUS ISSUE HERE THAT LEXUS IS CHOOSING TO IGNORE BECAUSE THEY DO NOT HAVE A SOLUTION. I WONDER HOW LONG THEY WILL CONTINUE TO TURN THEIR HEADS. I DROVE AN RX 300 FOR SEVERAL YEARS AND IT WAS COMPLETELY DIFFERENT. I BOUGHT ANOTHER LEXUS FOR SAFETY AND RELIABILITY FACTORS AND I DO NOT FEEL EITHER IN THE NEW RX 330. PLEASE INVESTIGATE THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY HURT.*AK
THE HIGH INTESITY LIGHTS (HIL) DO NOT ILLUMINATE ENOUGH DOWN THE ROAD FOR THE CONSUMER TO SEE SAFELY. *BF MOST OF THE LIGHT ILLUMINATES OUT TO THE SIDE OF THE VEHICLE. *NM
CONSUMER HAS 3 MAJOR COMPLAINTS ON THE 2004 LEXUS RX 330: SUN GLARE FROM THE DASHBOARD OBSTRUCTING VISIBILITY. THE HIGH INTENSITY LIGHTS DO NOT ILLUMINATE ENOUGH DOWN THE ROAD FOR THE CONSUMER TO SEE SAFELY. THERE IS SEVERE HESITATION AFTER SLOWING THE VEHICLE DOWN, FOLLOWED BY A SUDDEN SURGE OF POWER. *MR THE DEALER IS AWARE OF THE PROBLEM BUT INDICATED THERE WAS NO WAY TO FIX THEM. *NM
1994 LEXUS RX330 HESITATES WHILE DEPRESSING THE ACCELERATOR. *KB THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES TO ALLEVIATE THE PROBLEM BUT THEY CLAIMED THAT THE VEHICLE WAS OPERATING WITHIN NORMAL SPECIFICATIONS. THE VEHICLE HAS ALSO BEEN PLAGUED BY OTHER MALFUNCTIONS TO INCLUDE SQUEAKS, RATTLES, MULTIPLE MALFUNCTIONS OF THE SUNROOF ELECTRONICS, BROKEN SEATS AND LIFTGATE ALIGNMENT PROBLEMS. *NM UPDATED 08/14/06. *JB
QUESTIONS ON ANY RECALLS FOR 2004 LEXUS RX330. CONSUMER IS ASKING IF THERE IS ANY RECALLS FOR ON THE 2004 LEXUS RX330. *KB
WHEN THE SUN HIT THE DASHBOARD THE REFLECTION CAUSED A GLARE ON THE WINDSHIELD WHICH RESULTED IN POOR VISIBILITY. *NLM
HATCHBACK CAN BE OPENED WITH THE KEYLESS REMOTE. DRIVER OPENED THE HATCHBACK WITH THE KEYLESS REMOTE TO REMOVE SOME CONTENTS FROM THE REAR OF THE VEHICLE. HATCHBACK CLOSED ON ITS OWN, AND HIT THE DRIVER'S NECK AND CONTINUED TO SHUT. DRIVER HAD TO SLIDE 0UT, AND THE HATCH SHUT. VEHICLE DID NOT COME WITH A SENSOR THAT WARNED A PASSENGER THAT THE HATCH WAS CLOSING. *AK
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Aug 30, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.