2017 Lincoln Continental Brakes Problems

Vehicle: 2017 Lincoln Continental Black Label VIN: [XXX] I am reporting a seriously catastrophic brake system safety failure. The brake pedal intermittently travels to the floor with little to no resistance, resulting in a sudden loss of hydraulic braking pressure and significantly increased stopping distance. The braking response is spongy, inconsistent, and unreliable. A “Low Brake Fluid” warning appears despite no visible external leak, suggesting an internal hydraulic failure. I almost hit a vehicle from behind on several occasions before finally stopping to safety due to these issues that occurred. All of this occurred without any warning indication. The master brake cylinder has already been replaced with a true Lincoln/Ford part; however, the issue persists. This indicates a deeper system-level defect rather than normal wear and tear. The vehicle is currently unsafe and dangerous to operate due to the risk of complete or partial brake failure. Lincoln/Ford have already acknowledged that there is definitely an issue with the braking system. The failure symptoms are consistent with internal hydraulic brake system defects and are similar in nature to known issues reported in other Ford/Lincoln vehicles built on related platforms, including 2017–2018 Ford F-150 and Lincoln Navigator models (TSB 21-2241 and Recall [XXX] ), although this VIN is not currently included in a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Lincoln Continental. The contact stated while driving at approximately 40 MPH and coming upon a red traffic light, the brake pedal was depressed; however, the vehicle failed to stop, and the brake pedal went to the floorboard. The contact activated the parking brake to stop the vehicle. The contact became aware of brake fluid underneath the vehicle near the wheel and brake hose. The contact took the vehicle to a body shop nearby and a certified mechanic inspected the vehicle and diagnosed that the brake hose had failed. The brake hose and brake line had been replaced. The contact became aware of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the VIN was not included. The vehicle was taken to the dealer who confirmed that the brake hose had failed. The manufacturer was made aware of the failure and stated that due to the failure not being caused due to an accident there would be no assistance. The failure mileage was 90,000.

The contact owns a 2017 Lincoln Continental. The contact stated while driving approximately 35–40 MPH, the parking brake activated, causing the driver to swerve, as the tires squealed. The driver was able to pull over. The contact was unable to release the parking brake. The vehicle was in LIMP Mode. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the ABS brake module had malfunctioned. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 150,000.