2018 Lincoln Continental Complaint Log

Vehicle door handles are prone to failure and unresponsive for the lock/unlock. Potential safety concern for customers like myself which should be brought to Lincoln’s attention. Driver side door handle and other door handles known to be unresponsive when locking/unlocking with keys or pressing button behind door handle.

The contact owns a 2018 Lincoln Continental. The contact stated that while the vehicle was parked, the front driver's door latch failed to latch as intended. The vehicle was taken to the dealer, where it was diagnosed with a failed front driver's door latch. The contact was informed that the front driver's door latch needed to be replaced. The vehicle was not repaired. In addition, the contact was concerned that the front driver's door might unlatch while driving the vehicle. The manufacturer was made aware of the failure. The contact was informed that an unknown recall was performed in 2019, and that the front driver's door latch was replaced. The contact was informed that the repair was not covered under a recall. The failure mileage was approximately 108,000.

At issue is the on board display “Park Brake Limited Function Service Required” sometimes followed by flashing brake light. When this happens vehicle needs to pull over and stop and release the parking brake to go back to normal. . Also, there are times when light flashes ithe alarm goes off. Multiple times to shut off. The diagnosis was a faulty ABS-Module, which is now obsolete by Lincoln. We have tried many venues to find one and major parts house said he found none available in the U.S. Talking with Lincoln they had no answers. Question not answered by Lincoln are we at risk driving this vehicle. At the time vehicle drives great, since the ABS-Module affects other main parts of the vehicle, we are worried if another function is disrupted will it cause an issue. Such as an accident. Question, can we continue to drive this car safely. All information I’ve included can be verified by Korum Lincoln in Puyallup, Wa. 253-845-6600. The obsolete ABS-Module is the problem. Our safety is a concern!

When rotating tires 12/22/2023, upon removal of the right front tire, it was discovered that the inner sidewall had split open about midway between the tread and the wheel rim, for a distance of about one foot. There was no advance warning of this, and no warnings or messages displayed on the vehicle prior. As this was the first wheel removed, I am not sure what the condition of the other tires may be. As all tires are original equipment to the car, which is 4.5 years old and has approximately 18,000 miles on the odometer, I suspect that all tires will likely need to be replaced as they are all the same date code and DOT number. I have tried to upload pictures, but the webpage doesn't let me.

The contact owns a 2018 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the back over prevention image displayed was very distorted. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2018 Lincoln Continental. The contact received recall notification of the NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rear-view camera displayed blurry images. The contact stated that several undisclosed dealers were contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

On July 09, 2022 I delivered my vehicle to Heller Ford 700 Main Street El Paso, IL, (309) 527-6050 to have my original Cabin Air Filter eeplaced with a unit which I supplied. Their technician performed a commendable removal of the original unit. He found the original Motor Craft Cabin Air Filter had deteriated to a black fragmented crust which had clogged the blower motor to the extent the motor had to be removed and bown out, and reinstalled prior to the instillation of the new filter! I have no reservations against Heller Ford and it Service Facility Staff, mine is with Lincoln My car had 56,687 miles at the time of the service, The service manual recommends changes be made at 20,000 - 30,00 miles. My vehicle is highway driven no city stop and go traffic, I asked the sevice staff if they ever seen a cabin air filter in such shape- they said no I Purchased my vehicle from Sutton Lincoln/Ford in 2018 new off the lot and this vehicle is used for 100% pleasure driving. I feel the Cabin Air Filter was defective when it was installed at the factory! I contacted Lincoln Way - Case # 37545937 c/o Joan Turetsky Claim Service MGR. Little of no help (1-800 - 521-4140) I feel I should be reimbursed for my efforts due to a defective filter

The electric door latching mechanisms fail to fully latch the driver's door shut when pulled to the first detent. In order to fully engage the door latches, it was necessary to slam the door. The first occurrence coincided with unusually cold weather (34 degrees f). These door latches had previously been the subject of a recall which first delayed the dealer's ability to sell the car to me. Then, suddenly, even though the parts were reportedly still unavailable, the dealer claimed to have been able to use company connections to obtain parts early and claimed to have carried out the recall before selling me the car in April 2019. About a year later, the latches malfunctioned, draining the car's battery over the course of about two days, after which, the same dealer "reprogrammed" the latches and replaced the battery. Now trouble with the same door latches emerges again.

THE WIPER AND WASHERS DO NOT OPERATE AS INTENDED. OPERATION IS SPORADIC. WASHERS DO NOT RESPOND TO THE CONTROL. THEY TURN ON BY THEMSELVES, USUALLY AFTER STARTING THE CAR AND WILL EMPTY THE WASHER FLUID RESERVOIR. THE WIPERS DO NOT RESPOND TO THE CONTROLS. THEY TOO MAY TURN ON AT ANYTIME ON THEIR OWN. BUT THEY DO NOT TURN ON WHEN YOU OPERATE THE SWITCH TO TURN THEM ON. THESE OCCURRENCES HAPPEN REGARDLESS OF THE CAR BEING IN PARK OR IN GEAR. AFTER 2 WEEKS IN THE DEALERSHIP, THEY HAVE BEEN UNABLE TO SOLVE THE PROBLEM AND HAVE BEEN REPLACING VARIOUS PARTS, TRIAL AND ERROR, TO NO AVAIL.

TL* THE CONTACT OWNS A 2018 LINCOLN CONTINENTAL. AFTER THE CONTACT PURCHASED THE NEW VEHICLE, IT WAS LATER DISCOVERED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V077000(STRUCTURE). THE CONTACT INDICATED THAT THE VEHICLE WAS DELIVERED AS NEW WITH AN OPEN RECALL. NICK MAYER LINCOLN WESTLAKE (24400 CENTER RIDGE RD, WESTLAKE, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF *TR

2018 LINCOLN CONTINENTAL. CONSUMER WRITES IN REGARDS TO DOOR LATCH SAFETY RECALL. *LD *TR *DT CONSUMER FEELS HE WAS SOLD A DEFECTIVE VEHICLE WHICH COMMITTED VIOLATIONS IN HIS SALES TRANSACTION, PURCHASE DATE 02/07/19. MANUFACTURE AND DEALER WAS CONTACTED AND THEY SAID THEY WERE NOT AWARE OF RECALL PRIOR TO 02/07/19.*JB

TL* THE CONTACT OWNS A 2018 LINCOLN CONTINENTAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V077000 (LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED BILL KNIGHT LINCOLN VOLVO AT 918-526-2509 (LOCATED AT 4111 S MEMORIAL DR, TULSA, OK 74145) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

INSTRUMENT CLUSTER DEPROGRAMS ITSELF, INTERIOR LIGHTING STOPPED WORKING, FOLDING EXTERIOR MIRRORS FOLD THEMSELVES WITHOUT COMMAND TO DO SO,REAR VIEW MIRROR CHANGES IT SETTING WITHOUT COMMAND, HUD FLASHES MULTICOLOR LIGHTS ONTO WINDSHIELD VIEWING AREA, APPROACH LIGHTING STOPPED WORKING. SYNC3 WAS PROGRAMMED TO DISPLAY MAP ON STARTUP BUT RECENTLY CAME UP WITH DIFFERENT SETUP. ALL OCCURRED WHILE VEHICLE WAS STATIONARY. BEGAN 12/11/2018 UNTIL PRESENT. *TR

RANDOM PROBLEMS WITH MULTIPLE ELECTRICAL AREAS; APPROACH LIGHTS NOT COMING ON, INSTRUMENT CLUSTER DEPROGRAMING PRESETS, INTERIOR LIGHTS, OUTSIDE MIRRORS FOLDING WHEN PROGRAMMED NOT TO DO SO, INTERIOR REAR VIEW MIRROR MARKEDLY CHANGING POSITION, HUD MALFUNCTIONING. LINCOLN TELLS ME THAT I AM NOT DRIVING IT ENOUGH AND THE BATTERY IS GOING DOWN. THAT THEN MAKES THE COMPUTER TO MALFUNCTION. THE LATEST ATTEMPT TO REMEDY THIS IS THE INSTALLATION OF A TRICLE CHARGER. THE CONNECTION TO IT HANGS OUT A HOLE IN THE GRILL WHERE I SUSPECT IT WILL BEAT MY BUMPER TO PIECES. THEY NOW TELL ME THAT I MUST STORE THE FOB NO LESS THAN 50 FEET FROM THE CAR SO THAT THE FOB TALKING TO THE COMPUTER WILL RUN THE BATTERY DOWN. *TR

The contact owns a 2018 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the rear-view camera was foggy from the day the vehicle was purchased. The contact stated that he had not paid attention to the rear-view camera until he received notification of NHTSA Campaign: 22V644000 (Back Over Prevention). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 25. VIN tool confirms parts not available. The contact stated that the backup camera is always foggy and cloudy during the day and night.