2023 Lincoln Corsair Complaint Log

I was getting back into the car, shut the door (at a normal level) and heard a loud bang coming from above me then heard the glass falling onto the cover. Got out and realized it was a spontaneous rupture of the sun roof.

The recall letter advised that for the time being, I should set software to limit charge to 80%. The car is noncompliant with the prescribed settings. If there is a danger to having settings no prescribed, I am in danger. I did set the settings in the car and in the Android app to 80%. Sometimes the 80% limit is respected, but often it charges to 100%. Even though the Android app always reports the setting as 80%. the car sometimes doesn't comply. I only charge in my garage, in the same spot, using a Level 2 charger. The recall letter also advised that the drive mode should be set to "Auto EV." But the Corsair does not have a setting called "Auto EV." I called several numbers at Ford, and no one was able to offer any help. Screenshots show charge settings on car and phone, and one charge respecting 80%, and one going past it.

While driving, the moonroof spontaneously shattered. There was no impact whatsoever. Just shattered. Glass was everywhere.

* The rear differential failed/broke 12 hours into a 13 hour trip. There have been recalls for this issue for previous years but not for 2023 models (yet) * This happened on the interstate and we could have been seriously injured or killed with the sudden loss of function if this happened during the day. Fortunately, it happened at night with limited traffic on a Sunday. * The problem has been confirmed with a Lincoln dealer where the car was towed * Other than the service department at a dealership, the car has not been inspected by any other agency * No warnings of any kind prior to the problem. After the rear differential failure, then every warning light imaginable went off.

Driving down city street and sunroof glass shattered with no type of impact or even rough road. Nothing struck vehicle to cause damage.

Since leasing the vehicle in February 2024, I have experienced persistent failures in the collision prevention system and other critical safety features. Despite multiple service visits, the issue remains unresolved, with Lincoln attributing the problem to a system update that has been repeatedly delayed. Chronology of Issues and Service Attempts: 1.Two Weeks After Leasing (February 2024) oThe collision prevention system began failing. oAdditional issue: Passenger-side windshield wiper fluid failure. oVehicle was returned to the dealer for service. oVehicle was returned the next day with the same collision system issue unresolved. 2.Second Service Attempt (March 2024) oThe Windshield wiper fluid issue was resolved. oCollision prevention system issue persisted. oLincoln informed me that the issue would be resolved through an automatic system update by the end of 2024. (Attachment 1) 3.Third Service Attempt (November 2024) oVehicle returned to Schumacher for the same system faults. oDealer returned the car, stating that there was no system update available yet. oLincoln now projected the system update for Q1 2025. (Attachment 2) oSchumacher advised scheduling another service appointment after December. 4.Fourth Service Attempt (January 2025) oVehicle was delivered for the collision system fault. oReturned the same day, again stating the issue would be resolved in Q1 2025 via an automatic system update. 5.Escalation to Lincoln Customer Service (Late January 2025) oContacted Lincoln customer service to formally report the issue and request a resolution. oA week later, Lincoln informed me that the only solution was to wait for the system update. 6.Fifth Service Attempt & Request for Rental Car (February 2025) oMy wife and I visited Schumacher Lincoln, requested to leave the vehicle, and asked for a rental while awaiting repairs. oRequest for a rental vehicle was denied. oThe same day, we received an automatic system installation update (Attachment

The component that failed is a known issue with the backup camera blue screen. My vin# isn't part of the recall but should be. The safety factor is well known. The dealer has reproduced the issue replaced the camera and applied the temporary fix but it failed again. The temporary fix also caused the 360 feature to freeze in one spot. There were no symptoms of the problem prior to the failure.

Seems to be an electrical problem with the car. i have had it in for repairs 5xs now cant seem to fix it or cant find the problem. The entire ADAS system fails at different points. Sometimes i get warnings. One time entire car went black while driving on highway. Lincoln claims no faults were stored. Head lights light on their own while parked and locked or sometimes they don't work at all. Rear tailgate opened while driving. Ventilation system displays in Chinese. This has been going on for a little over a year now.

The car keeps just fully turning off. Dealership has tried to replace the battery several times but the problem keeps happening. I am [XXX] and have been left stranded 4 times now. They can't seem to fix the problem. My car has been in the dealership 45 days of the 60 days I have owned it. I feel very vulnerable even if they do find a fix, I think it will happen again and again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Purchased car in early January 2024 and on February 18th the vehicle wouldn't start. Got the vehicle to start after jumping it and drove straight to the dealership to have it checked / repaired. The car has been in the dealership service bay ever since. I worked with dealership and then escalated the issue to Lincoln Concierge Group (corporate office). I am told it is an issue with the Audio Control Module (ACM) where the electronics continue to draw down on the battery even after the car is shut off. The Lincoln programmers have taken multiple attempts to fix the problem ... all unsuccessfully. The new car has been in the dealership for OVER a month now. They have provided a loaner in the meantime but that is little consolation for the time and concerns we have with the vehicle purchased. I have asked that they consider the vehicle a lemon and allow for acquisition of another Lincoln. These requests have been denied but may be considered in the future. Looking for assistance in resolving this issue.

The Engine Control System has detected that one of the exhaust emission sensors is not responding as expected.