2010 Lincoln MKX Air Bags & Restraints Problems

I am satisfied with the help that the customer service assisted me with and that was getting my service moved up to September 26th from the original date of October 30th. But I am not satisfied with the remedy. I have received several written letters from Lincoln that go into detail of the recall on my car and as well they say and in BIG RED LETTERS ..DO NOT DRIVE YOUR CAR UNTIL REPAIRS ARE DONE. WELL, I should say that you see my 2010 Lincoln Mkx is my and only vehicle I own I can not just park it up and forget I have a life and a job because of no fault of my own that my one and only car urgently is needing repair to the factory installed air bags. Therefore I ask Lincoln to assist me with a rental until my car had been repaired. I do not feel safe DRIVING MY CAR.Letter's I have on hand from Lincoln plainly stating DO NOT DRIVE. I am upset Lincoln ortrays they care so much to bombard me with all the recall letters and such but pretty much told me NO WE DONT DO RENTAL CARS So what I am to do??? I don't have rental coverage on my insurance. I couldn't afford it. So what choice do I have??? If I do die from their faulty air bags imploding on me atleast make sure my children and grandchildren knew I begged for a rental but Lincoln couldn't back me with that. I guess making luxury car's for so many years has not left them with much profit Seeing as how in a life or death situation brought on by their mistake they leave their customers to chance it because it cost to much for rentals to ensure their customers are kept safe until their car is serviced and safe to drive. They have no compassion for people is how I am feeling about this whole situation. Only covering themselves legally in the cheapest fix possible to avoid legal issues. Guess Lincoln owners are just numbers and dollar signs and not mothers, fathers, daughters, sons, aunt or uncles or grandparents that are loved and would be missed severely in the event of their death by a recalled air bag.

O.C. Welch Ford-Lincoln of Hardeeville, SC 29927 has not completed the safety recall on the airbags for the 2010 Ford Lincoln MKX. After trying to get them to repair the airbags for over a year, they finally fixed the passenger side airbag. They originally stated they had the parts to fix driver's side, but told us they were on back-order. They said they would get in touch with us once the parts came in. It has been over 5 months and we have not heard anything from them in regards to fixing the driver's side airbag.

Takata recall. The contact owns a 2010 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2010 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owned a 2010 Lincoln MKX. The contact stated while driving at 30 MPH and crossing an intersection, another vehicle crashed into the passenger’s side of the vehicle and pushed the vehicle into oncoming traffic. As a result, another vehicle crashed into the driver’s side of the vehicle. The contact was knocked out unconscious. The contact was later informed that the driver’s side air bag had exploded and projected sharp fragments that caused injuries to her body. The contact was transported to the hospital with the assistance of emergency units. The contact was diagnosed with a subdural hematoma on both sides of the brain, six broken ribs, bruised sternum, subdural hematoma on the right breast, knee injuries, neck stenosis, bruises on the ankle, and on the entire right side of the body. Additionally, the contact sustain brain hemorrhage that required brain surgery. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 133,000. The contact stated that the passenger side airbags were replaced. While waiting for the parts to replace the driver side airbags, the accident occurred and caused harm to the contact.

My car was t-boned and pushed into oncoming traffic. I was knocked unconscious by air bag deployment and it caused brain injury, damage to my breast.

Takata Recall. The contact owns a 2010 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RIVERTOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 653-7420) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEIKERT FORD (21399 US-27, LAKE WALES, FL 33859, (800) 472-6973) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (BILL ALEXANDER FORD LINCOLN MERCURY, 801 E 32ND ST, YUMA, AZ 85365, 928-344-2200) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (PURVIS FORD LINCOLN, INC., 3600 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, 1-540-898-3000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY BREAKS SOUND LIKE AIR IS FLOWING OUT WHEN I PUSH ON THEM & THE LOCK UP , THIS SEEMS TO BE A PROBLEM WITH TONS OF MKX !! SO WHY IS THERE NO RECALL!!!! MY DAUGHTER WAS DRIVING THE OTHER DAY AND THE BREAKS COMPLETELY LOCK UP IN HER , SHE ALMOST WREAKED!!! I KNOW THERE ARE RECALLS ON OTHER MKX 2010!! THERE NEEDS TO BE ONE IN ALL OF THEM BECAUSE SOMEONE IS GOING TO GET HURT DUE TO THEM!!

THIS IS IN REGARDS TO THE TAKATA RECALL. I RECEIVED MY FIRST LETTER FROM THE LINCOLN MOTOR COMPANY REGARDING THE RECALL JULY 2016. THE ISSUE HAS YET YO BE TAKEN CARE OF AND ALMOST TWO YEARS HAS PASSED. THIS IS SOMETHING I BELIEVE TO BE EXTREMELY IMPORTANT ESPECIALLY FOR THE PASSENGER IN MY CAR, WHICH MOST OF THE TIME IS FAMILY. EVERY SINCE I'VE RECEIVED THIS LETTER I TRY NOT TO HAVE ANYONE SIT IN THE PASSENGER SEAT FOR THEIR SAFETY, BUT HAS DEFINITELY BECOME INCONVENIENT.

HELLO, I HAVE CONTACTED MY FORD DEALER THEY DO NOT HAVE CARS AVAILABLE TO RENT. I HAD TO BORROW A CAR FOR VACATION BECAUSE OF THE PASSENGER SIDE AIRBAG. I HAVE A CLAIM NUMBER CASE-14975694-V6N7G6 . WHEN WILL THIS BE RESOLVED ? MY COMPLAINT IS THAT I NEED A RENTAL CAR AND THE DEALERSHIPS DO NOT WANT TO RENT. AND THIS IS VERY DANGEROUS!!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *PM

WE RECEIVED A LETTER FROM LINCOLN MOTOR CO. IN DECEMBER 2017 NOTIFYING US OF A POTENTIAL OF AN AIR BAG EXPLOSION IN OUR 2010 MKX. WE WERE TOLD NOT TO ALLOW ANYONE TO SIT IN THE PASSENGER SIDE FRONT SEAT UNTIL THE PROBLEM COULD BE REMEDIED. IT'S NOW MARCH 28, 2018 AND I CALLED FORD CUSTOMER SERVICE. I WAS TOLD I NEED TO BE PATIENT AND CONTINUE TO LEAVE THE VEHICLE PARKED AND USE A DIFFERENT VEHICLE OR HAVE ANY PASSENGERS RIDE IN THE BACK SEAT BECAUSE THEY STILL DON'T HAVE THE PARTS TO FIX IT. MY QUESTION IS: IF THIS SO CALLED SAFETY DEVICE IS THE SAFETY HAZARD WHICH COULD RESULT IN INJURY OR DEATH, WHY CAN'T IT BE DISCONNECTED OR DISABLED. EXPECTING PEOPLE TO TRAVEL WITHOUT BEING ABLE TO USE THE PASSENGER FRONT SEAT OR USE AN ALTERNATE VEHICLE BECAUSE A SAFETY DEVICE THAT VEHICLES DID WITHOUT FOR OVER 100 YEARS IS THE REAL SAFETY ISSUE IS CERTAINLY A FOOLS SOLUTION TO THE PROBLEM. IF THERE ARE SO MANY VEHICLES IN NEED OF THESE PARTS THAT THEY CAN'T BE REPAIRED IN A TIMELY MANNER, THEN MAYBE THERE NEEDS TO BE AN ALTERNATIVE SOLUTION.

TAKATA RECALL - THIS VEHICLE HAS BEEN PARKED IN OUR GARAGE FOR 8 MONTHS. THIS VEHICLE HAS 73,000 MILES & IS IN EXCELLENT CONDITION. I HAVE MY DOUBTS THAT THIS VEHICLE WILL EVER BE REPAIRED TO DRIVE AGAIN. I HAVE RECEIVED 2 LETTERS FROM LINCOLN ADVISING OF THE PROBLEM; HOWEVER, NO NOTICE OF IF & WHEN THIS VEHICLE WILL BE REPAIRED. I BELIEVE THIS DELAY BELONGS TO LINCOLN & THIS VEHICLE SHOULD BE REPLACED WITH A 2018 VEHICLE THAT IS DRIVABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. CAUSEWAY LINCOLN OF MANAHAWKIN (375 NJ-72, STAFFORD, TOWNSHIP, NJ 08050, (609) 597-8083) CONFIRMED PART UNAVAILABILITY AND WAS UNABLE TO VERIFY WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PREMIER FORD LINCOLN (2120 US-45, COLUMBUS, MS) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" -- WE JUST GOT A LETTER FROM LINCOLN AND NOW WE CANNOT EVEN PUT A PASSENGER IN OUR RIGHT FRONT SEAT. WE CANNOT DRIVE OUR VEHICLE WITH TWO PEOPLE IN THE FRONT SEAT.. WHY THEY DO NOT OFFER US A LOANER VEHICLE I AM NOT SURE BUT RIGHT NOW THE VEHICLE DOES NOT MEET OUR NEEDS.

TAKATA RECALL -- THE LINCOLN MOTOR COMPANY HAS FORWARDED A LETTER DATED DECEMBER 2017 STATING -- "WARNING: UNTIL REMEDY PARTS BECOME AVAILABLE, DO NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT." THIS MAKES OUR CAR BASICALLY USELESS. WHEN I CONTACTED MOUNTAIN VIEW FORD/LINCOLN DEALERSHIP TODAY AT 423-756-1331 AND ASKED IF THEY WOULD DISCONNECT JUST THE PASSENGER AIRBAG AND THEY STATED THAT IT WAS UNLAWFUL. YET, I CAN BE NOTIFIED THAT MY VEHICLE IS NOT BASICALLY USABLE BECAUSE SOMEONE COULD BE INJURED OR KILLED!!! WHO DO I CONTACT TO GET MY PASSENGER AIRBAG DISCONNECTED SO MY HUSBAND AND I CAN UTILIZE THE VEHICLE SINCE THIS IS OUR ONLY VEHICLE.