2011 Lincoln MKX Engine Problems

Water pump failure 3 times. Internal water pump failed causing engine to overheat dumping coolant into the engine oil. Original water pump replaced 5/16/21. Replacement water pump failed and was replaced 6/19/22. Second Replacement water pump has failed also as of January 1, 2023 resulting in catastrophic engine failure.

WHILE DRIVING SHUTS OFF WITHOUT WARNING. DARK DASHBOARD AND NO STEERING. HAS HAPPENED TWICE, ONCE ON A CITY STREET AND ONCE ON THE INTERSTATE IN DRY ROAD CONDITIONS. AFTER WAITING A FEW MINUTES IT RESTARTS. *TR

TL* THE CONTACT OWNS A 2011 LINCOLN MKX. WHILE THE CONTACT'S HUSBAND WAS DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE INDICATOR SUDDENLY ILLUMINATED AND THE SPEED REDUCED. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO A FAMILY MEMBER'S TRAILER. THE CONTACT CALLED GENE MERCER FORD OF AMARILLO (LOCATED AT 3400 S SONCY RD, AMARILLO, TX 79119, 806-355-7471) WHERE THE WATER PUMP WAS REPLACED. THE DEALER DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE ENGINE WAS NOT REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

WATER PUMP FAILURE FILLING MOTOR WITH COOLANT $2500 REPAIR WITH NO GUARANTEE THE MOTOR IS NOT PERMANENTLY DAMAGED. HAS 112000 MILES AND JUST OUT OF WARRANTY. MY WIFE WAS DRIVING IT WHEN THE SUV STARTED MISSING AND SHE HAD TO PULL OVER STRANDED ON THE SIDE OF THE ROAD.

TRANSMISSION ISSUES. SHIFTS HARD. ALREADY SPENT 2500 TO FIX THE TRANSFER CASE. WE'VE HEARD TONS OF PEOPLE HAVE THIS PROBLEM.

I WAS DRIVING ON THE ROAD ALL THE SUDDEN I HEARD A KNOCK IN THE VEHICLE AND BURNING SMELL WITHOUT ANY WARNING THE CAR HAS STOPPED IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT TO A SAFE PLACE. I HAVE IT TOWED TO THE DEALER THE ENTIRE ENGINE HAS TO BE REPLACED BECAUSE THE COOLANT WAS GOING TO THE ENGINE WHICH WILL COST NEARLY $10,000.00. I STILL OWE OVER $18,000.00 AND ONLY HAVE THE CAR FOR A 1 YEAR. I CAN'T GET ANY HELP FROM THE FORD COMPANY OR THE DEALER. I AM A SINGLE PARENT THAT'S IN A TRUE DILEMMA NOT KNOWING WHAT TO DO. THE DEALER HAS DONE THE SERVICE IN THE CAR 2 MONTHS PRIOR TO THE ENGINE FAILURE. I KEPT THE SERVICE EVERYTHING IT'S DUE. I WAS DOING ALL THE RIGHT THING.

I WAS DRIVING ON A 35 MILES/PER HOUR ZONE WITHOUT ANY WARNING I HEARD THE CAR MAKING CLICKING NOISE AND COMPLETELY SHUT DOWN. I HAD SOMEONE CHECKED IT FOR ME. MY COOLANT WAS GOING INTO MY ENGINE. I GOT IT TOWED TO DEALER THE ENGINE HAS TO BE REPLACED FOR ALMOST $10,000.00. I HAD THE CAR SERVICE 2 MONTHS AGO AT THE DEALER AND I STILL OVER 3,000.00 MILES UNTIL MY NEXT SERVICE.

THE THROTTLE VALVE ASSEMBLY WAS BAD. THE CAR STOPPED RUNNING WHEN THE WIFE WAS DRIVING HIGHWAY 105 AT 50 MPH. SHE TURNED ON THE FLASHERS AND WAS ABLE TO GET OFF TO THE SIDE OF THE HIGHWAY AFTER A SHORT TIME THE CAR WAS ABLE TO BE RESTARTED AND DRIVEN BACK TO THE HOUSE. THE SAME THING HAPPENED AGAIN ABOUT TWO MONTHS LATER. THIS IS A VERY DANGEROUS SITUATION. THE ENGINE STOPS WITH NO WARNING.

EVEN WITH METICULOUS MAINTENANCE MY MKX ENGINE CATASTROPHICALLY FAILED. THE DEALERSHIP SAID THE OIL AND WATER MIXED AND IT WAS IN NO WAY CAUSED BY US. THEY ARE WANTING ME TO PAY $7000.00 TO REPLACE THE ENGINE. WE FOLLOWED MANUFACTURERS RECOMMENDATIONS FOR SERVICE AND PREVENTIVE MAINTENANCE. I BELIEVE LINCOLN SHOULD COVER THIS AS THIS WAS NO FAULT OF US AS THE OWNERS. WE ARE THE ORIGINAL OWNERS AND PURCHASED IT BRAND NEW. MY WIFE WAS DRIVING TO BEND, OR FROM PRINEVILLE, OR ON THE HIGHWAY AND THE VEHICLE LOST POWER AND THEN DIED. SHE WAS STRANDED ON THE ROADSIDE WITH NO CELL SERVICE.

WHILE DRIVING ABOUT 55 MPH ON THE HIGHWAY MY CAR SUDDENLY STOPPED. THE ENGINE WAS STILL ON BUT I HAD NO CONTROL EXCEPT TO COAST TO THE SIDE OF THE ROAD. A SIGN THAT SAID AWD FAILED APPEARED. I TURNED IT OFF AND RESTARTED IT AND DROVE HOME. WE TOOK IT TO THE FORD GARAGE. THEY HAD NO IDEA WHAT WAS WRONG SINCE THERE WAS NO "CODE". WE TOOK IT HOME AFTER ABOUT A WEEK. IN LESS THAN A WEEK MY HUSBAND WAS DRIVING HOME FROM WORK AND THE SAME THING HAPPENED TO HIM. AFTER THE FORD GARAGE HAD IT FOR ABOUT 3 WEEKS THEY CALLED AND SAID THEY WERE GOING TO REPLACE THE THROTTLE BODY. MY HUSBAND SAID THAT IS A DESIGN FLAW AND LINCOLN'S PROBLEM. THEY DIDN'T WANT TO CALL SO GAVE US THE PHONE NUMBER AND MY HUSBAND CALLED. THEIR RESPONSE WAS THINGS FAIL IN CARS. MY HUSBAND SAID CARS SHOULDN'T QUIT WORKING WHILE YOU ARE DRIVING DOWN THE HIGHWAY. NEXT DAY LINCOLN REP SAID THEY WOULD PAY $250 TOWARD THE REPAIR. WE NOW HAVE POSSESSION OF THE CAR BUT NO IDEA IF THE PROBLEM IS FIXED OR NOT AS OF YET. (NOT SURE OF EXACT DATES. BUT IT WAS IN MAY AND/OR JUNE OF 2016)

MY 2011 LINCOLN MKX SUDDENLY SHUT OFF WHEN DRIVING OFF THE EXPRESSWAY. THE ENGINE SUDDENLY TURNED OFF, GIVING ME A WRENCH TOOL ON THE DASH BOARD. LUCKILY HAD JUST GOTTEN OFF THE EXPRESSWAY AND WAS ABLE TO MOVE OFF THE FRONTAGE INTO A STORE. I WAS ABLE TO TURN IT BACK ON BUT TURNED OFF ON ME LIKE 3 MORE TIMES. WHEN I TOOK IT IN TO MY DEALERSHIP RIGHT THE NEXT DAY THEY COULDN'T FIND OUT WHAT WAS WRONG WITH IT. SO I TOOK I TOOK IT HOME THEN STARTED NOTICING THAT MY TRUCK FELT LIKE IT WAS GOING TO TURN OFF SUDDENLY. TOOK IT TO DEALERSHIP AGAIN AND THEY TOLD ME THAT IT SOUND IT LIKE IT WAS THE THROTTLE BODY, CAUSED BY A LEAK IN OIL. THEY CHANGED IT OUT AND MY TRUCK WORKS GOOD NOW. DOESN'T FEEL LIKE ITS GOING TO TURN OFF ALL OF A SUDDEN.

TL* THE CONTACT OWNS A 2011 LINCOLN MKX. WHILE PARKING THE VEHICLE, THE LOW COOLANT LEVEL WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO SMOKE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE MODULE, WHICH CONTROLLED THE COOLING SYSTEM, FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

AS I WAS GOING TO PULL OUT OF A PARALLEL PARKING SPOT, THE CAR IMMEDIATELY STALLED AND LOST ALL POWER WHILE IN DRIVE. I PLACED THE CAR IN PARK AND ATTEMPTED TO TURN THE CAR BACK ON. THE CAR TURNED BACK ON THEN AS I WAS ABOUT TO LEAVE THE PARKING SPOT AGAIN IT SHUT OFF IMMEDIATELY AS I PRESSED THE ACCELERATION. THIS IS VERY DANGEROUS AND LEFT ME OUT IN THE MIDDLE OF THE STREET WITH ON COMING TRAFFIC. *TR

THIS IS THE THIRD OF THREE INCIDENTS WITH THIS VEHICLE. ON THIS OCCASION I WAS TRAVELING 70 MPH IN THE FAST LANE OF THE EXPRESSWAY, WHEN THE ENGINE FAILED FOR THE THIRD TIME IN 1 YEAR. ON THIS OCCASION THE WRENCH SYMBOL CAME ON THE DASHBOARD. ACCORDING THE VEHICLE'S MANUAL THIS IS AN INDICATION OF A POWERTRAIN PROBLEM. THIS WAS THE CLOSEST THAT I CAME TO HAVING AN ACCIDENT. THERE WAS ONLY ABOUT 1000 FEET TO THE LEFT ON THE FAST LANE TO STOP THE VEHICLE WITHOUT HITTING THE GUARD RAIL. THE VEHICLE HAS BEEN AT THE DEALERSHIP FOR 5 DAYS. WE WERE CALLED THE DAY AFTER WE DROPPED THE CAR OFF FOR SERVICING. AGAIN THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM AND WANTED TO RETURN THE VEHICLE TO US WITHOUT RESOLVING THE PROBLEM. I INFORMED LINCOLN THAT I WOULD NOT TAKE THE CAR BACK UNTIL IT WAS SAFE TO DRIVE. WE ARE CURRENTLY WORKING WITH LINCOLN TO SEE WHAT CAN BE DONE. *TR

THIS IS THE SECOND OF 3 INCIDENTS WITH THIS VEHICLE. ON THIS OCCASION I WAS ACCELERATING ONTO THE EXPRESSWAY. I WAS ON THE ENTRANCE RAMP TRAVELING 55 MPH, WHEN THIS VEHICLE LOST ALL POWER FOR THE SECOND TIME IN 6 MONTHS. I WAS ABLE TO MANEUVER TO THE RIGHT HAND SIDE OF THE RAMP (WITH NO POWER STEERING) AND COME TO A STOP. ON THIS OCCASION I WAS CLOSE TO BEING REAR ENDED. THE CAR DID START BACK UP AND I RETURNED HOME AND CONTACTED THE LINCOLN DEALERSHIP. THE VEHICLE WENT IN FOR SERVICING AND AGAIN THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE MECHANIC SUGGESTED THAT I NEVER ALLOW MY VEHICLE TO GET BELOW 1/2 TANK BEFORE FILLING WITH GAS. *TR

THIS IS THE FIRST OF THREE INCIDENTS WITH THIS VEHICLE. ON THIS OCCASION I WAS TRAVELING DOWNHILL APPROXIMATELY 35 MPH, ONE BLOCK FROM MY HOME AND THE ENGINE STALLED. I LOST ALL POWER AND COASTED TO A STOP. THE CAR DID START BACK UP AND I RESUMED MY TRAVEL. THE CAR WAS IMMEDIATELY TAKEN TO THE DEALER AND THE PROBLEM WAS CHECKED OUT. THE CAR WAS RETURNED TO ME THE NEXT DAY. THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM OR GIVE ANY EXPLANATION. *TR

VEHICLE EXPERIENCED SUDDEN AND COMPLETE ENGINE STALL AT APPROXIMATELY 45 MPH. LOST POWER STEERING, BRAKES, AND CONTROL OF VEHICLE BECAME EXTREMELY DIFFICULT. AFTER BRING VEHICLE TO SAFE STOP ON SHOULDER, IT RESTARTED. *TR

TL* THE CONTACT OWNS A 2011 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE THEN COASTED TO THE SIDE OF THE ROAD. IN ADDITION, THE GPS NAVIGATION SYSTEM FAILED TO OPERATE CORRECTLY. THE ENGINE RESTARTED AND THE CONTACT WAS ABLE TO RESUME AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE COMPUTER CONTROL MODULE WAS UPDATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.