2011 Lincoln Town Car Complaint Log

I believe I have problem with the ,safety recall ,the vehicle experience a loss of steering, and I was almost crash my vehicle on the highway ,and also believe car was recalled but not fixed .

I WAS DRIVING GOING OVER 50 PER MILE ON HWY , WHEN I TRY TO TAKE THE EXIT MY VEHICLE KEEP GOING STRAIGHT I CAN'T MOVE THE STEERING WHEEL , I WAS ALMOST GOING TO THE TREES THAN I STOP . AND I THINK THIS PART OF RECALL PLEASE CONTACT ME AT [XXX] THANK YOU . INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THE CAR ACCELERATED WHILE GOING UP A RAMP THAT WENT TO AN AXIS ROAD TO THE INTERSTATE. WE HIT A RETAINING WALL HEAD ON, SPUN AROUND AND THEN THE BACK OF THE CAR ALSO HIT THE WALL. MY SEAT BELT DID NOT HOLD ME BACK. I ENDED WEDGED BETWEEN THE CONSOLE AND DASHBOARD. I HAVE A BROKEN RIB AND CHIPPED TOOTH AND BUMPS AND BRUISES. MY WIFE WAS A PASSENGER AND HER SEAT BELT HELD HER. THE AIR BAGS DID NOT DEPLOY. OUR CAR WAS TOTALED

STEERING BINDS DURING RIGHT AND LEFT TURNS. I HAVE TO MANUALLY RETURN THE WHEEL TO CENTER AFTER A TURN.

WHILE DRIVING, MY 2011 LINCOLN, CONTINENTAL WHICH WAS IS SHOWROOM CONDITION, AT APPROXIMATELY 30-35 MPH, ON WET PAVEMENT (NOT SATURATED) NEGOTIATING SLIGHT CURVE,WHILE WEARING A SEATBELT, VEHICLE VEERED LEFT MORE THAN A LEFT FRONT FLAT TIRE WOULD CAUSE. STEERING DID NOT RESPOND. VEHICLE CROSSED YELLOW DOUBLE SOLID LINE STRIKING GUIDE RAIL HEAD ON. NO INTERIOR SAFETY EQUIPMENT WORKED FOR PASSENGER. SEATBELT REMAINED IN LATCHED POSITION BUT DID NOT TIGHTEN. STANDING ON BRAKE VEHICLE DID NOT APPEAR TO SLOW. ... 10-12 SECONDS LATER MY VEHICLE WAS STRUCK AT THE DRIVER'S FRONT WHEEL AND FENDER BY A TRUCK TRAVELING APPROX. 50 MPH. NO AIRBAGS DEPLOYED. INJURIES TO PASSENGER. VEHICLE TOTALED. NOTE:LINCOLN CONTINENTAL DRIVER IS A PROFESSIONAL DRIVER WITH NO ACCIDENTS IN 34 YEARS. 1. STEERING DID NOT WORK, LEFT OR RIGHT. 2. ABS DID NOT ACTIVATE. 3. AIRBAGS DID NOT DEPLOY IN FIRST OR SECOND COLLISION. NO FRONT AIRBAG NO SIDE AIRBAG DEPLOYED. *TR

TL* THE CONTACT OWNS A 2011 LINCOLN TOWN CAR EQUIPPED WITH MICHELIN RADIAL XSE TIRES, SIZE P225/60/R17. THE CONTACT NOTICED THE TIRE WAS COMPLETELY FLAT WITH A 3 INCH GASH ON IT. THE CONTACT TOOK THE TIRE TO A DEALER WHO STATED THAT HE MUST HAVE HIT A POT HOLE IN ORDER FOR THE TIRE TO SUCH EXTENSIVE DAMAGE. THE TIRE WAS REPLACED BUT ANOTHER FAILURE RECURRED ON THE REAR DRIVERS SIDE TIRE. THE CONTACT STATED THAT THERE WAS ALSO A BLISTER ON THE TIRE. THE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 6,000. THE DOT NUMBER WAS UNAVAILABLE.