2025 Lucid Air Complaint Log

The car's phone connectivity is always an issue. The car locks when the phone is right next to it, for example, if you put kids or groceries in the back seat then it locks before you get to the front door. This is very annoying, but what makes it a safety issue is that when the door locks, the kids are unable to open it. This has happened multiple times, leaving my kids panicked and trapped. I looked into it online and there are entire reddit threads about it, with the solution being that you just have to push really hard, but this is not possible for kids! It also happened the other day when I let my [XXX] daughter take my phone to get something from the car, and the car forgot the phone connection and locked her inside and again, she was unable to open the door. Thankfully I was just a minute behind her. [XXX] / [XXX] [XXX]INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Catastrophic power train failure No warning,except immediately before failure Car rolled to stop Extremely busy road,average passing speed of vehicles 40-60 mph Rear wheels locked Dash indicating drive train error, unresponsive vehicle Manufacturer diagnosed rear drive failure, inverter failure and faulty BDU, battery disconnect unit . Totally random, unprovoked, catastrophic shut down of vehicle in extremely busy fast moving traffic

I recently purchased a car with a salvage title that has been rebuilt and deemed road worthy. I then contacted the manufacturer to enquire about any recall issues and they indicated that there were two recalls to inspect the a part of the drive train and brakes. However, they indicated that they will not inspect the recall until I pay them $15,000 to recertify the car. It is my understanding that warranty issues and recall issues are different.

On 6 February 2026 on or about 1410 hours I was traveling west on Ledbetter Blvd., Dallas, TX. Our pool into a restaurant driveway to purchase food in upon parking. I noticed a long line going from north to south on the driver side windshield of my Lucid air 2025. I inspected the windshield and I did not notice any major visible impact to the windshield although there was a very microscopic incision on the outside window surface. I contacted Lucid customer care and Lucid customer care had a technician to come and inspect the windshield. The technician stated he noticed a very very small impact to the windshield that you could not notice with the naked eye I stated to the Lucid technician, I strongly believe that the windshield has a defect because with an impact such as what he described in my opinion should have never caused the damage to the front windshield that it did. I informed the Lucid technician that I will be filing a complaint with the national highway, and transportation administration for pertaining to this windshield incident on my Lucid air..

The contact owns a 2025 Lucid Air. The contact stated that while driving approximately 2 - 5 MPH in stop-and-go traffic, the Automatic Emergency Braking (AEB) suddenly activated and immediately caused the vehicle to stop. The contact released the accelerator and brake pedals, and when doing so, the vehicle displayed, Forward Power Application meaning it accelerated forward without the accelerator being depressed. As a result, the vehicle crashed into the vehicle in front, where the vehicle came to a stop. The air bags did not deploy. The vehicle was driven home. A police report was not filed. The contact received mental and emotional stress; however, no medical attention was sought. The dealer was informed of the failure. The vehicle was not diagnosed or repaired. The manufacturer, also the dealer, was informed of the failure. The failure mileage was 1,861.

The contact owns a 2025 Lucid Air. The contact stated that while operating the vehicle, the air conditioner blower failed to operate while the heater was activated during the winter months, and the windshield could not be defrosted. The contact stated that the vehicle was purchased with a Salvage Title, and the Lucid Service Center would not service the vehicle. The manufacturer was contacted and confirmed that no dealer services would be performed on a vehicle with a Salvage Title. The failure mileage was 18,000.

The Lucid drive assist feature gets confused by lane splitting motorcycles in California. This incident has occurred to me multiple times, including most recently today. I drive in the high occupancy vehicle Lane, and during rush hour in the evening commute the left lane drives at somewhere between 20 to 30 mph. Lane splitting motorcycles are able to go slightly faster than that, at around 30 to 40 mph. When Elaine's splitting motorcycle passes between my car and the next one over, the drive assist feature gets confused as the motorcycle moves further away from the front of the car. The drive assist feature thinks that traffic has cleared, and the car begins to lunch forward at a high speed. I have to intervene to prevent my car from crashing into the car immediately in front of it, which is still moving at a much slower speed.

Driver assist Dream Drive Pro does not work. I have contacted the service center and called a dozen times and I’m told to wait for a software update. But this feature does not work and others have complained on social media. Example driving South bound 101 number one lane, Driver assist mode car on ...car drifts across yellow line towards the side wall. You even hear the lane departure alarm, second time went into other lane almost into another car in left lane on a turn.

I am reporting a safety concern involving the airbag system of my 2025 Lucid Air (VIN: [XXX] ). I brought the vehicle to Lucid’s Tysons, VA service center due to a thumping sensation in the steering wheel while turning. On [XXX] Lucid diagnosed the issue as internal play in the bracket that mounts the driver airbag. Instead of replacing the bracket or steering wheel assembly, the technician applied “sound dampening tape” to eliminate movement and reinstalled the original parts. This raises serious concerns about compliance with FMVSS 208, which governs airbag performance and crash safety. A loose or shifting airbag bracket could compromise airbag deployment direction or timing. The use of adhesive tape to correct physical bracket play in a federally regulated safety system appears to be a non-standard and potentially non-compliant repair method. Lucid has provided no documentation confirming that this repair method was approved by their engineering team or validated against crashworthiness standards. As a consumer, I am concerned about the long-term integrity of the Supplemental Restraint System and the potential risk of injury in a collision. I am requesting that NHTSA investigate whether this type of repair complies with federal safety requirements. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN. I leased a 2025 Lucid Air on June 19, 2025, and quickly began to experience a sense of inner ear fullness and dizziness from driving the vehicle that often lasts for days. I immediately notified Lucid, but the company did not attempt a repair or suggest measures to address the issue. Instead, the company said that I was on my own and stopped responding. I suspect that the issue is rooted in the high- or low-frequency sounds that the EV makes, but I don't know for certain. In any case, Lucid has left me with a $30,000+ lease for a vehicle I can't drive without becoming sick.

Myself and numerous other Lucid Air drivers of all different trim levels are unable to reliably shift out of park and into drive or reverse when entering our cars. This problem has gotten worse with a recent software update and Lucid seems to be acting slowly to fix it. It is a very dangerous thing to have a car that cannot be moved into drive or reverse when needed. Moving the stalk up or down does nothing. Sometimes in 10 to 20 seconds, or sometimes after a few minutes the car will full “turn on” and say “ready” and allow us to finally leave park and go to drive or reverse. This is insane. People can die.

I was stopped at a traffic light, two or three cars behind the line. My car was in Auto-Hold mode, with my foot resting lightly on the brake. I briefly turned my head to move a jacket from the center console to the passenger seat when, without warning, the car suddenly accelerated on its own. I panicked and slammed on the brakes, but given the short distance, my car rear-ended the one in front of me, which then hit the car ahead of it. Both my vehicle and the one directly in front sustained significant damage. Thankfully, as far as I know, nobody sustained serious injuries at the time. What’s most concerning is that my car, equipped with the latest safety features—frontal collision prevention, automatic emergency braking, and Traffic Drive Alert—did not issue any warnings or intervene. I reported the incident to Lucid Motors and even reached out to the CEO, who initially responded. Their engineering team reviewed the telemetry and dismissed the incident as “pedal confusion.” As a driver with over 30 years of experience across gas and electric vehicles, I find that explanation hard to accept. I requested a written report or access to the raw telemetry data, but they refused. Follow-up emails to the CEO have gone unanswered. A few weeks prior to the accident, the car unexpectedly surged forward during a left turn but corrected itself when I lifted off the accelerator. I assumed it was a one-time glitch—until the more serious incident occurred. Recently, I came across a recall (reported 3/27/2025) related to floor mats potentially causing unintentional acceleration which Lucid must have known but did not acknowledge to me. It appears, my vehicle was not included in this recall. I fear there may be a deeper issue—possibly with the engine or battery system. I’ve attached the police report and am requesting that a formal investigation be opened. Online forums reveal multiple similar incidents. This may be a serious safety concern that needs your urgent attention.

I picked up my vehicle from the Lucid distribution center on [XXX]. On [XXX] was driving back home on [XXX] having driven approximately 166.2 mile when the vehicle issue a drive system fault warning, lost power with a dashboard message also stating to pull over and call customer care. Fortunately I was in the right lane with moderate traffic and was able to safely maneuver out of traffic and off the highway. The vehicle issue a drive scheduled to be picked up and transported back to the distribution/service center in Roswell GA within the next day or two. I will not have any additional information from the dealership until they inspect/examine the vehicle and any digital logs it might contain. A google search of the warning message reflects this appears to have been reported to Lucid previously and I’m assuming Lucid has reported the occurrences to the NHTSA. I’m making this submission to ensure the NHTSA has an accounting of what appears to be a continuation of a safety hazard that was supposedly remedied. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicles turn signal inductors did not work. After I left my home and began to signal a lane change, I discovered that moving the turn signal stalk did not activate the signal indicator. Additionally, the instrument cluster shows 0 mph even while the vehicle was moving. Video: [XXX] Later while on the freeway, received a warning that front radar unit was not working: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)