2019 Maserati Levante Complaint Log

THE CAR HAS LOST POWER TWICE AT HWY SPEEDS, ALL STEERING AND CONTROL TAKE ALL OF YOUR STRENGTH TO MANAGE AND GET TO A SAFE PLACE. THEY HAVE REPLACED ALL OF THE DRIVE GEAR, ELECTRICAL SENSORS AND AS OF TODAY REPLACING ALL OF THE STEERING GEAR.

TL* THE CONTACT OWNS A 2019 MASERATI LEVANTE. THE CONTACT STATED WHILE STOPPED ON A HILL, THE VEHICLE INADVERTENTLY SHUT-OFF AND ROLLED BACKWARDS. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO MOVE FORWARD. THERE WERE NO WARNING LIGHTS ILLUMINATED. ADDITIONALLY, THE TOUCH SCREEN WAS OVERHEATING. THE TEMPERATURE INCREASED TO APPROXIMATELY 120 DEGREES. THE VEHICLE WAS TAKEN TO BOCH MASERATI (THE AUTOMILE, 441 PROVIDENCE HWY, NORWOOD, MA 02062, (888) 364-7175) AND WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. INVALID VIN.

MY CURRENT VEHICLE IS AT THE DEALERSHIP STILL BEING WORKED ON FOR THE INITIAL AND PAST ISSUES NOT CORRECTED. I HAD TO BRING MY LOANER VEHICLE OF SAME MAKE MODEL AND YEAR BECAUSE THE LOANER HAD SIMILAR ISSUES TO MY OWN VEHICLE . THE VEHICLE STALLED WITH MY WIFE AND CHILD IN A BUSY INTERSECTION( IN MOTION) AND WOULD NOT START FOR OVER 20 MINS . SHE COULD NOT EVEN GET THE VEHICLE IN NEUTRAL TO PUSH IT OUT OF THE WAY ( VEHICLE WOULD NOT ALLOW) . I RETURNED THE VEHICLE BACK ( STALLING TWICE ON THE WAY BUT THANKFULLY IT RESTARTED AFTER A 5 MIN SHUTOFF) . GOING BACK TO MY VEHICLE STILL IN REPAIR WHEN THE TECHNICIAN BROUGHT MY VEHICLE INSIDE AS IT WAS RAINING OUTSIDE THE DAY I RETURNED THE LOANER THEY FOUND THE REAR PASSENGER AREA OF MY VEHICLE UNDER REPAIR JUST FOUND WATER INFILTRATION IN THE INSIDE ELECTRICAL AREAS ADJACENT TO BATTERY ETC AND PANELS OF THE VEHICLE . I ALWAYS NOTICED MY VEHICLE ALWAYS HAD A MUSTY SMELL AND THOUGHT MAYBE THE KIDS SPILLED SOMETHING BUT COULD NEVER GET IT TO GO AWAY . ASIDE FROM SHORTAGES FROM INSIDE WATER INFILTRATION WE ARE NOW CONCERNED WITH MOLD GROWTH IN THE FABRIC AND INTERIOR BODY PANELS NOW KNOWING THIS WAS AN ISSUE . THERE IS COMPOUNDING ISSUES WITH THE VEHICLE THAT MAY OR MAY NOT BE RELATED WITH OTHER ISSUES BEING ADDRESSED SUCH AS ABNORMAL CONDENSATION IN HEADLIGHTS , WINDOW PANELING AND TRIM COMING LOOSE ETC. THE DEALERSHIP STATES IT WAS A BATTERY ( DOESN'T MAKE SENSE) ISSUE BUT THESE ISSUES TAKE AWAY ALL LIFE SAFETY MEASURES AND VEHICLE CONTROL , ONE TIME IS TOO MANY AND WE REFUSE TO PUT OUR CHILDREN IN THIS MAKE AND MODEL ONLY A YEAR OLD REQUIRING SO MUCH REPLACEMENT AND ITEMS FAILING THAT CAN RESULT IN BODILY INJURY OR DEATH DUE TO THE VEHICLES SYSTEMS FAILURE AND MOTOR CONTROL ( BRAKES, THROTTLE CONTROL, POWER STEERING AIR BAG LIGHTING , SUSPENSION AND WINDSHIELD WIPER)

CHECK ENGINE LIGHT GOES ON AND ENTIRE INSTRUMENT CLUSTER GOES CHAOTIC. FOLLOWED BY THE VEHICLE LOOSING POWER STEERING, ENGINE CONTROL, AIR BAG FAILURE, THE BRAKES RESETS AND AT SLOW SPEED THE VEHICLE TRIES TO ENGAGE THE EM BRAKE CAUSING THE VEHICLE TO JERK AND STOP DURING MOVEMENT THIS HAS BEEN SCARY WHEN IT HAS HAPPENED ON THE HIGHWAY AND ALMOST CAUSED AN ACCIDENT COMING OUT OF A PARKING LOT. OTHER ISSUES IS NOW THE AUTOMATIC LIGHTS AND MY WINDSHIELD WIPERS DO NO FUNCTION AT ALL IN WHICH I CANNOT DRIVE WHEN IT RAINS. MY SCHEDULE SERVICE IS JULY 15 (CALLED JUNE 23RD) BUT WHEN DESCRIBING THE ISSUES NO SENSE OF URGENCY HAS BEEN TAKEN.I HAVE SUBMITTED PHOTOS AS EVERYTHING I HAVE IS VIDEO OF THE SITUATION. IN SUMMARY THE CAR SEEMS TO BE HAVING COMPLETED ELECTRICAL FAILURE OF EQUIPMENT.

BACK PASSENGER SEAT BELT WILL NOT LATCH PROPERLY, IT CLICKS IN BUT DOESNT LATCH. COMPUTER SYSTEM SHUTS OFF RANDOMLY REQUIRING THE CAR TO BE SHUT OFF, LOCKED FROM FOB AND OPENED/STARTED AGAIN. ALARM GOES OFF RANDOMLY