2015 Maserati Quattroporte Complaint Log

THE CAR BEGAN TO STALL WHILE I WAS DRIVING. I ATTEMPTED TO PUSH THE GAS PEDAL TO CONTINUE FORWARD DUE TO TRAFFIC BEHIND ME, BUT THE CAR BEGAN TO CHOKE. THE CAR BEGAN A 1 TO 2 SECOND REPEATING PATTERN OF JERKING FORWARD QUICKLY, THEN NO PROPULSION FORWARD, THEN JERKED FORWARD, THEN NO PROPULSION, UNTIL I LET OFF THE GAS PEDAL. THE CHECK ENGINE LIGHT IMMEDIATELY CAME ON. THE MECHANIC STATES IT IS RELATED TO THE FUEL PUMP FOR THE CAR. THE CAR HAS ONLY 22,000 MILES AND SHOULD NOT BE HAVING THESE CONCERNS.

TL* THE CONTACT OWNS A 2015 MASERATI QUATTROPORTE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SPONTANEOUSLY ACCELERATED. THE CONTACT SHIFTED THE GEAR INTO NEUTRAL, BUT THE VEHICLE CONTINUED TO ACCELERATE EVEN WITH THE BRAKE PEDAL DEPRESSED. THE VEHICLE FINALLY STOPPED AND WAS TOWED TO FERRARI OF ATLANTA (11875 ALPHARETTA HWY, ROSWELL, GA 30076), BUT NO ERROR CODES WERE FOUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

WHEN I WOULD RAPIDLY ACCELERATE THE GAS PEDAL WOULD STICK, CAR WOULD LURCH FORWARD WHILE CONTINUING TO ACCELERATE. IF I DIDN'T IMMEDIATELY HIT THE BRAKES AND TURN OFF CAR I COULD HAVE EASILY LOST CONTROL WHILE CONTINUING ACCELERATING . THIS HAPPENED TWICE I THEN BROUGHT THE CAR TO THE MASERATI DEALER THE COLLECTION IN CORAL GABLES . I UNDERSTAND THIS MAY HAVE BEEN AN ISSUE WITH THE MASERATI GHIBLI .

[XXX] FRUSTRATED NO HELP I GOTTEN FROM RUSNAK MASERATI OF PASADENA. I COMPLAINT. [XXX]. MY COMPLAINT IS THAT I LEASED A NEW 2015 MASERATI QUATTROPORT.. AND ON THE SECOND MONTH AFTER GETTING THE CAR AUGUST, I GOT A LUMP ON THE FRONT PASSENGER TIRE PIRELLI P245/35ZR2(96Y)AND I TOOK IT TO T TO THE DEALER AND TOLD ME IT WAS CAUSED BY A POT HOLE AND TO TAKE IT TO A TIRE CENTER. I DID TO SEARS AND THEY TOLD ME THAT THEY COULD NOT FIND THE TIRE UNABLE TO GET IT..SO I WENT TO KEN TIRE IN MONTEBELLO CALIF AND THEY TOLD THAT THEY COULD NOT FIND THE TIRE BECAUSE THEY ARE NOT MAKING THEM..BUT HE GOT ONE FROM AMAZON AND COST ME 500 DOLLARS AND PLUS. I AGAIN ADVISED THE SALE AGENT [XXX] AND THE SERVICE DEPARTMENT WHY DO YOU HAVE THOSE TIRES ON THE CAR YOU LEASE ME THAT THEY ARE HARD TO FIND OR THEY DON'T MAKING ANYMORE THE PIRELLI ZERO P245/35ZR2. SEPTEMBER 21 2016, I WAS DRIVING ON THE 210 FREEWAY PAS CALIF. GOING WEST AND SUDDENLY GOT A BAD FLAT TIRE AND ALMOST CAUSE AN ACCIDENT LUCKY THE CAR NEXT TO ME DEVIATED AND I GOT OUT OF THE RAMP , TIRE IT WAS TORE TO THE RIM. I TOWED THE CAR TO RUSNAK MASERATI PASADENA, TOLD THEM WHAT HAPPEN , AGAIN SAID IT WAS NOT THE TIRE THAT I PROBABLY HIT A POT HOLE AND THAT CAUSED THE TIRE TO BLOW..I WAS MAD AND I TOLD THEM I HAVE NEVER HAD SO MUCH TROUBLE WITH TIRES UNTIL NOW WITH THE MASERATI QUATTRPORT , THEY TOLD ME THERE WAS NOTHING THEY COULD DO, I DECIDED TO PAY IT AND T COST ME $715 DOLLARS TO REPAIR AND IT TOOK 3 DAYS. AND THIS TIME WAS THE REAR DRIVER PASSENGER SIDE.PIRELLI ZERO P285/30ZR2. I BELIEVE THAT THIS CAR HAS A BAD DESIGN WITH THOSE TIRE THEY NEED TO RECALL THOSE TIRES ON THIS CAR. I BELIEVE THAT SOME IS GOING TO GET KILL IN AN ACCIDENT IF THEY DO NOT CORRECT THE PROBLEM. I DID WROTE TO PIRELLI AND COMPLAINT. VIN [XXX] 2015 MASERATI QUATTROPORT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AT NIGHT THERE IS A SIGNIFICANT DISPERSION OF ALL LIGHTS THAT ARE REFLECTED FROM THE REARVIEW MIRROR. THE PROBLEM IS MOST ACUTE FROM THE HEADLIGHTS OF ALL VEHICLES BEHIND THAT ARE REFLECTED AS GOING UP AND DOWN IN HUGE STREAKS AND SOMETIMES IN RAINBOW COLORS. I REPORTED THIS PROBLEM TO THE MASERATI DEALER OF SILICON VALLEY IN REDWOOD CITY, CA, WHO INVESTIGATED AND SAID THE ISSUE WAS WITH ALL THE QUATTROPORTE'S ON THE 2015 AND 2016 MODELS THEY HAD IN STOCK. THEY CONCLUDED THIS AS A DESIGN CONDITION WITH THE PHOTOCHROMIC IN THE REARVIEW MIRROR. SEE ATTACHED SERVICE COMPLAINT RECORD FOR REFERENCE. IN COROLLARY, THEY HAD ME ESCALATE THE MATTER DIRECTLY TO MASERATI, WHO AFTER THEIR RESEARCH (CASE# 51725) ARE SAYING THIS TO BE NORMAL AND WITHIN DESIGN SPECS SINCE ITS THE SAME CONDITION WITH ALL THEIR QUATTROPORTE'S. THERE WERE EXPRESSLY CLEAR IN NOT OFFERING ANY FURTHER ASSISTANCE IN RESOLVING THE ISSUE. MY CONCERN PRIMARILY AND CHIEFLY STEMS FROM THIS BEING A SAFETY HAZARD AS IT BECOMES VERY DIFFICULT AT NIGHT TO TELL BETWEEN VEHICLES AND PARTICULARLY WHEN CHANGING LANES. I HAVE NOT SEEN ANYTHING LIKE THIS BEFORE WITH ANY OTHER VEHICLE.

THERE IS AN AWFUL GLARE FROM ANY HEADLIGHTS BEHIND ME. THE HEAD LIGHTS FROM ALL THE CARS BEHIND YOU GO UP AND DOWN IN THESE HUGE STREAKS AND IT IS USUALLY THE COLOR OF A RAINBOW. MASERATI SAYS THAT IS NORMAL. IT IS DEFINITELY A SAFETY HAZARD BECAUSE IT IS HARD TO SEE BEHIND YOU WHEN YOU WANT TO CHANGE LANES. I HAVE NEVER SEEN THIS ON ANY OTHER CAR. IT IS DEFINITELY FROM THE REAR GLASS, BECAUSE I DON'T HAVE THAT PROBLEM FROM THE SIDE VIEW MIRRORS. YOU ALSO NOTICE IT WHEN YOU TURN AROUND SO IT IS NOT THE REAR VIEW MIRROR. THEY OFFERED TO PUT AN ANTI GLARE PROTECTOR ON THE REAR GLASS. WE TRIED IT OUT BUT IT DIDN'T FIX THE GLARE. *TR