2018 Mazda CX-3 Complaint Log

The contact owns a 2018 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Heavy condensation is occurring inside the driver side headlamp. A quick google search shows this is a common problem among Mazda owners and Mazda will not cover the repair. I am unable to get a Massachusetts state inspection sticker due to this.

The contact owns a 2018 Mazda CX3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Mazda CX-3. The contact stated that while driving, the vehicle was moving from left to right. The contact stated that the brakes were making an abnormal scraping sound. There was an abnormal sound coming from the engine. The local dealer was not contacted. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

Was driving my grandchildren home when an alarm that I had never heard before started sounding and BRAKE! showed up on the heads up display. The car came to a stop out in the middle of the street even though there was nothing in front of or around the vehicle. It was a good thing there was not a car behind me or they would have rear-ended my vehicle and we or the people in the car that hit us could have gotten seriously hurt. I took the car to the dealer and they did a diagnostics check and said no codes came up so there was nothing wrong with the car. They actually told me that when and if it happens again to videotape it for proof.

TL* THE CONTACT OWNS A 2018 MAZDA CX-3. THE CONTACT STATED WHILE DRIVING 52 MPH, THE BLIND SPOT DETECTION WARNING INDICATOR WAS NOT WORKING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO OLYMPIA MAZDA (2201 CARRIAGE SOUTHWEST OLYMPIA, WA 98502) WHERE THE FAILURE WAS DIAGNOSED AS A BLIND SPOT MONITORING SYSTEM FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER MANUFACTURER COMMUNICATIONS NUMBER: TSB:15-004-18-3539. THE CONTACT WAS UPSET THAT THE TSB WAS NOT A RECALL. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,440.

I WAS SOLD A VEHICLE WITH "NEW" TIRES. I'VE ONLY HAD THE VEHICLE ABOUT 6 MONTHS AND FOUND OUT THE TIRES WERE MADE IN 2011 AND STARTING TO DETERIORATE SO I HAD TO BUY ACTUAL NEW TIRES. I DID NOT HAVE AN ACCIDENT BUT FEEL THERE COULD HAVE BEEN A TIRE BLOWOUT. LUCKILY I HAD RUN OVER A BOLT AND WAS TRYING TO GET A TIRE REPAIR WHEN THE TIRE PLACE TOLD ME ABOUT THE BAD CONDITION OF ALL FOUR TIRES. THE DEALERSHIP FIRST DID NOT BELIEVE ME BUT WHEN I SHOWED THEM A PICTURE THEY SAID THEY CAN SELL TIRES UP TO 8 YEARS OLD AS NEW IF THEY WERE NOT PREVIOUSLY ON A VEHICLE. I DON'T KNOW IF THAT IS TRUE BUT IF THE TIRES WERE STARTING TO DRY ROT IT SEEMS LIKE A BAD IDEA AND CERTAINLY UNETHICAL IF NOT ILLEGAL.

I WAS IN A PARKING RAMP, I ROUNDED THE CORNER GOING UP AND WAS PULLING INTO A PARKING SPOT, MY FOOT WAS ON THE BREAK, AND THE CAR ACCELERATED. I LURCHED FORWARD INTO A WALL OF THE RAMP. IT WASN'T RAINING SO PAVEMENT AND RAMP WERE NOT WET. THE DEALER HAS LOOKED AT THE CAR, SAID THEY SAW BREAK AND GAS PEDAL ACTIVE AT THE SAME TIME. THEY SAID NOTHING WAS WRONG WITH THE CAR.

WHILE I WAS PARKING MY CAR AND BRAKING THE THROTTLE OPENED WIDE AND I JUMPED THE CURB. I REAPPLIED THE BRAKES HARD AND THE CAR CAME TO A STOP AFTER SKIDDING 4 FEET. (TIRE MARKS MEASURED). I HAD THE CAR TOWED TO THE DEALER WHERE THEY COULD FIND NOTHING WRONG. IN RESEARCHING THIS PROBLEM IT APPEARS THE ELECTRONIC THROTTLE SYSTEM CAN AT RARE TIMES HAVE VOLTAGE PROBLEMS THAT CAN CAUSE THIS. MY DEALER COULD NOT REPLICATE THIS BUT IT HAS BEEN DONE IN A STUDY BY THE KOREAN NATIONAL FORENSIC SERVICE. SINCE ALL NEW CARS HAVE THE SAME ELECTRONIC THROTTLE SYSTEMS I AM UNABLE TO BUY A CAR THAT WON'T BE VULNERABLE TO THIS. I AM CURRENTLY STILL DRIVING MY CAR WITH. MY HAND ON THE GEAR HANDLE TO PUT THE CAR IN NEUTRAL IF IT HAPPENS AGAIN. AS SOON AS AUTO MAKERS ADMIT THAT SUDDEN UNINTENDED ACCELERATION IS CAUSED BY ELECTRICAL PROBLEMS WITH THEIR CARS I WILL BUY A NEW CAR FROM THE COMPANY WHO FIXES THIS PROBLEM. IN MY RESEARCH OF THIS PROBLEM I FOUND MANY OTHER PEOPLE WITH NEW CARS ALL BRANDS THAT THIS HAS HAPPENED TOO. I BELIEVE THAT HUMAN ERR COULD AT TIMES BE A CONTRIBUTOR TO THE PROBLEM BUT IN MY CASE I KNOW MY FOOT WAS ON THE BRAKE WHEN THIS HAPPENED. I LOVE MY NEW CAR AND WOULD NOT COMPLAIN OTHERWISE. PLEASE LOOK AT DR. RONALD L. BELTS RESEARCH INTO THIS PROBLEM AND HIS CONCLUSIONS. THANK YOU