2013 Mazda CX-5 Complaint Log

ON MANY OCCASIONS WHEN THE VEHICLE IS STATIONARY AND I TRY TO TURN OFF THE VEHICLE, IT DOES NOT COMPLETELY SHUT DOWN. THE RADIO AND OTHER ELECTRICAL ACCESSORIES AND LIGHTS STAY ON. THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK.IT HAS PUSH START BUTTON. I HAVE HAD TO TRY REPEADLY TO TURN OFF AND ON TO MANAGE TO TURN IT OFF. IF YOU LEAVE THE VEHICLE IN THIS STATE, IT WILL NOT LOCK AND THE BATTERY WILL DRAIN WHICH THEN BECOMES A SAFETY ISSUE. BECAUSE THE CAR WILL NOT LOCK AND THE VEHICLE CAN GET STOLEN. I HAVE SEEN ONLINE MANY HAVE THIS ISSUE. THE ONLY WAY I AM ABLE TO TURN IT OFF IS TOO HOLD THE SHIFT ON PARK AND PUT PRESSURE SO THE SENSOR WILL GRAB AND PUSH THE POWER BUTTON AT THE SAME TIME. THIS SHOULD BE RECALLED THE SENSOR IS DEFECTIVE.

CAR ISSUE ON MAY 6TH 2018, I FIRST EXPERIENCED AN ISSUE WITH MY VEHICLE NOT FULLY TURNING OFF THE CAR WHILE IN PARK. I HAVE A PUSH BUTTON START ON MY CAR AND AFTER I PUT IT IN PARK, I PRESSED THE PUSH BUTTON TO SHUT IT OFF AND IT WOULD NOT TURN OFF. I WANT TO EXIT THE VEHICLE AND IT WAS BEEPING AT ME AS IF I DID NOT TURN OFF MY CAR. AND THE LIGHT ON THE PUSH BUTTON WAS ORANGE. THE CAR WAS IN A STATE AS IF I WAS USING THE BATTERY BUT DID NOT HAVE MY ENGINE ON OR AC. I PUT MY FOOT ON THE BRAKE, PRESSED THE BUTTON TO TRY TO SHUT IT OFF, AND IT TURNED MY CAR BACK ON THEN I PRESSED THE FOOT ON THE BRAKE TO SHUT IT OFF AND IT WENT BACK TO USING THE BATTERY ONLY. I TRIED MANY DIFFERENT WAYS TO SHUT OFF MY VEHICLE AND I STILL COULD NOT. I ATTEMPTED THIS AT LEAST 5 TIMES BEFORE MY VEHICLE FINALLY SHUT OFF. I PUT MY CAR IN PARK, GO TO SHUT OFF MY CAR AND IT WILL NOT FULLY SHUT OFF. I ATTEMPTED TO SHUT IT OFF SEVEN TIMES BEFORE I FINALLY PUT MY CAR IN REVERSE PUT IT IN PARK AND THEN MY CAR SHUT OFF. I CALLED MY MAZDA DEALERSHIP, AND ASK THEM WHAT I WOULD DO IN THE FUTURE TO FIX THIS ISSUE AND THEY SAID THEY HAVE NEVER HEARD OF THIS ISSUE BEFORE. I LOOKED UP ON THE INTERNET, AND THERE'S HUNDREDS OF PEOPLE THAT HAVE HAD THIS ISSUE AND ALL OF THEM SAY THAT MAZDA SAYS THEY'VE NEVER HEARD OF THE ISSUE. THEY URGED ME TO COME IN, HAVE MY CAR DIAGNOSED, AND THEN THEY COULD TRY TO SEE WHAT IS WRONG WITH IT. BECAUSE MY CAR IS NO LONGER UNDER WARRANTY, I WOULD BE PAYING FOR SOMETHING THAT MIGHT BE A RECALL ISSUE. HOW ARE THERE HUNDREDS OF PEOPLE, BLOGS EVERYWHERE WITH THE SAME ISSUES AS MYSELF AND NO ONE HAS EVER HEARD OF IT? THIS IS NOW HAPPENING TO ME ON A REGULAR BASIS. I LOVE THIS VEHICLE BUT I'M SECONDS AWAY FROM GETTING RID OF IT. I'VE HAD ENOUGH. THIS IS DEFINITELY A DEFECT IN THE MANUFACTURING OF THE VEHICLES.

WHILE DRIVING ON THE FREEWAY, MY GLASS SUNROOF SHATTERED. THERE WAS NOT ANY SORT OF OBJECT THAT FELL THROUGH IT, AND IT SEEMS TO HAVE JUST BEEN FAULTY.

THE PASSENGER SEAT AIR BAG SENSOR FAILED AND IT COST ME 1,000.00 TO REPAIR ,REPLACE SENSOR CAR IS LESS THAN 5YEARS OLD. ALSO THE PAINT CLEAR COAT HAS DETERIORATED BADLY DEALER SAYS NOTHING THEY CAN DO ABOUT THE PAINT

I'VE BEEN HAVING A PROBLEM WITH MY REAR DRIVER SIDE BRAKES WEARING OUT WAY SOONER THAN ALL OF MY OTHER BRAKES. I FINALLY DECIDED TO LOOK IT UP AND I SEE THAT EVERYBODY HAS THE SAME ISSUE. THEY POSTED A SERVICE BULLETIN A WHILE BACK THAT I WAS NEVER NOTIFIED OF SO NOW IT IS NO LONGER COVERED BUT SOMETHING AS FAR AS MANUFACTURER DEFECTS ON THE BRAKES SHOULD BE A RECALL. BRAKES ARE A VERY IMPORTANT PART OF DRIVER SAFETY AND I'M REALLY SURPRISED THIS NOT BEEN PUT ON THE RECALL LIST... THE ROTORS START WEARING OUT ALL OF A SUDDEN AND GRINDING OFF ALL OF THE METAL ONTO THE ROAD.... IT HAPPENS SUDDENLY WITH NO WARNING... WHEN IT FIRST STARTED IT WAS SUDDEN AND IS CONTINUING EVEN WHEN I AM NOT BREAKING STILL MAKING NOISES.. THIS STARTED HAPPENING WHEN MY CAR WAS UNDER 20000 MILES AND I THOUGHT NOTHING OF IT AND I HAVE JUST BEEN GOING AND GETTING THAT ONE ROTOR REPLACED ALONG WITH THE BRAKE PAD BUT THIS IS A REOCCURRING ISSUE... AND MAZDA IS TAKING NO RESPONSIBILITY IN FIXING IT

CAR WILL NOT POWER OFF WHEN IN PARK. BATTERY WILL DRAIN IF NOT VERY COGNIZANT OF THE SYSTEM ACTUALLY SHUTTING OFF. APPARENTLY IS IS PART KDY0-46-040 THAT IS LOCATED IN THE GEAR BOX THAT IS WEARING OUT. MY CAR HAS ONLY 83,000 MILES CURRENTLY. IT HAPPENS MULTIPLE TIMES BEFORE IT WILL SUCCESSFULLY POWER OFF. SOMETIMES YOU HAVE TO DRIVE IT AROUND TO FINALLY GET IT TO RECOGNIZE PARK SO IT WILL FULLY TURN OFF.

WHEN STOPPED AND WITH THE ENGINE AND ALL LIGHTS TURNED OFF, THE CAR WILL DRAIN THE BATTERY AND NOT BE ABLE TO BE STARTED. THIS HAS RESULTED IN BEING STRANDED IN MANY PLACES. IN FACT, I NOW CARRY A RECHARGABLE BATTERY PACK TO KEEP FROM BEING STRANDED ONCE A MONTH.

WHEN THE VEHICLE IS PUT INTO PARK AND THE IGNITION SWITCH PRESSED, THE VEHICLE WILL NOT COMPLETELY TURN OFF. THE ENGINE TURNS OFF BUT THE ENTIRE ELECTRICAL PANEL STAYS ON. THE ONLY SOLUTION HAS BEEN TO TURN THE CAR BACK ON, DRIVE FORWARD/BACKWARDS, AND TRY TO TURN IT OFF AGAIN. SOMETIMES, THIS HAS TO BE DONE UP TO 10 TIMES BEFORE THE VEHICLE WILL COMPLETELY SHUT OFF. THIS HAS BEEN A VERY BIG PROBLEM BECAUSE YOU CANNOT LEAVE OR LOCK YOUR VEHICLE. MAZDA DEALERSHIPS ARE CHARGING $80 - $120 JUST TO DIAGNOSE THE PROBLEM. IT TURNED OUT TO BE A FAULTY GEAR SENSOR SWITCH WHICH IS NOT ALLOWING THE VEHICLE TO GO COMPLETELY INTO THE PARK POSITION. THE COST FOR PARTS AND LABOR IS APPROX. $400.

AFTER PLACING THE CAR IN PARK, THE ELECTRICAL SYSTEM DOES NOT SHUT DOWN. IT STAYS ON AND DRAINS THE BATTERY. HAPPENS ON HOT DAYS (80 PLUS). DANGER OF BEING STRANDED. PART KDY0-46-040. HTTP://EP.YIMG.COM/TY/CDN/YHST-24809172479195/KDY0-46-040.PDF

AFTER PARKING AND PRESSING THE START/STOP BUTTON TO TURN THE ENGINE OFF AND EXIT THE VEHICLE, THE ENGINE WOULD TURN OFF BUT THE RADIO/LIGHTS, ETC. ALL STAYED ON. TO RESOLVE, I HAD TO TURN THE VEHICLE BACK ON, PUT IT INTO DRIVE/REVERSE/PARK AND PRESS THE START/STOP BUTTON AGAIN FOR IT TO COMPLETELY TURN OFF LIKE IT'S SUPPOSED TO. I WAS STOPPED IN THE PARKING LOT IN FRONT OF MY WORK, FLAT CONCRETE AREA, WEATHER WAS SUNNY AND 90 DEGREES.

THE CAR WILL NOT TURN OFF WHEN I PUT IT IN PARK. THE ACCESSORIES IE RADIO WON'T TURN OFF AND I AM UNABLE TO LOCK MY CAR AS THE ALARM KEEPS BEEPING THIS MORNING I HAVE A DEAD BATTERY AND SEE THAT THIS IS A COMMON RECURRENT PROBLEM MAZDA HAS. THIS HAS BEEN HAPPENING INTERMITTENTLY FOR ABOUT A WEEK.

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO TURN OFF. THE VEHICLE FINALLY TURNED OFF TEN MINUTES LATER AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS ALSO LEAKING OIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A MALFUNCTIONING SENSOR CAUSED THE LEAK. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 87,000.

I AM OFTEN UNABLE TO TURN CAR OFF USING THE KEYLESS IGNITION SWITCH. THE ENGINE WILL STOP BUT ALL INTERIOR POWER REMAINS ON, AND I MUST RESTART THE ENGINE, SHIFT GEARS, RETURN TO PARK AND TRY AGAIN. SOMETIMES IT TAKES 5-8 TRIES TO KILL POWER. THIS IS A SAFETY HAZARD AS IT COULD LEAVE YOU STRANDED WITH A DEAD BATTERY. I'VE SEEN MANY SIMILAR COMPLAINTS ON YOUR WEBSITE, BUT MAZDA CLAIMS NO OWNERSHIP OF THE PROBLEM AND HAVE NOT ISSUED A RECALL. HOW CAN YOU RECTIFY THIS SITUATION?

ON MAY 6TH 2018, I FIRST EXPERIENCED AN ISSUE WITH MY VEHICLE NOT FULLY TURNING OFF THE CAR WHILE IN PARK. I HAVE A PUSH BUTTON START ON MY CAR AND AFTER I PUT IT IN PARK, I PRESSED THE PUSH BUTTON TO SHUT IT OFF AND IT WOULD NOT TURN OFF. I WANT TO EXIT THE VEHICLE AND IT WAS BEEPING AT ME AS IF I DID NOT TURN OFF MY CAR. AND THE LIGHT ON THE PUSH BUTTON WAS ORANGE. THE CAR WAS IN A STATE AS IF I WAS USING THE BATTERY BUT DID NOT HAVE MY ENGINE ON OR AC. I PUT MY FOOT ON THE BRAKE, PRESSED THE BUTTON TO TRY TO SHUT IT OFF, AND IT TURNED MY CAR BACK ON THEN I PRESSED THE FOOT ON THE BRAKE TO SHUT IT OFF AND IT WENT BACK TO USING THE BATTERY ONLY. I TRIED MANY DIFFERENT WAYS TO SHUT OFF MY VEHICLE AND I STILL COULD NOT. I ATTEMPTED THIS AT LEAST 5 TIMES BEFORE MY VEHICLE FINALLY SHUT OFF. TODAY, IT HAPPENED AGAIN. I PUT MY CAR IN PARK, WENT TO SHUT OFF MY CAR AND IT WOULD NOT SHUT OFF. I ATTEMPTED TO SHUT IT OFF SEVEN TIMES BEFORE I FINALLY PUT MY CAR IN REVERSE PUT IT IN PARK AND THEN MY CAR SHUT OFF. I CALLED MY MAZDA DEALERSHIP, AND ASK THEM WHAT I WOULD DO IN THE FUTURE TO FIX THIS ISSUE AND THEY SAID THEY HAVE NEVER HEARD OF THIS ISSUE BEFORE. I LOOKED UP ON THE INTERNET, AND THERE'S HUNDREDS OF PEOPLE THAT HAVE HAD THIS ISSUE AND ALL OF THEM SAY THAT MAZDA SAYS THEY'VE NEVER HEARD OF THE ISSUE. THEY URGED ME TO COME IN, HAVE MY CAR DIAGNOSED, AND THEN THEY COULD TRY TO SEE WHAT IS WRONG WITH IT. BECAUSE MY CAR IS NO LONGER UNDER WARRANTY, I WOULD BE PAYING FOR SOMETHING THAT MIGHT BE A RECALL ISSUE. HOW ARE THERE HUNDREDS OF PEOPLE WITH THE SAME ISSUES AS MYSELF AND NO ONE HAS EVER HEARD OF IT? NOTE: I AM CANADIAN BECAUSE IT WOULDN'T GIVE ME THE CHOICE OF A CANADIAN PROVINCE, I MADE UP THE POSTAL CODE TO COINCIDE WITH ALABAMA. PLEASE LET ME KNOW WHERE I WOULD FILE THIS IN CANADA. KM WERE CONVERTED TO MILES

POSSIBLE DEFECTIVE SHIFTER SWITCH CAUSING IGNITION BUTTON TO NOT ALLOW VEHICLE TO SHUT DOWN COMPLETELY UNLESS YOU FIDGET THE SHIFTER BACK AND FORTH OR SHIFTING THROUGH ALL OF THE GEARS TO GET IT TO PROPERLY SHUT DOWN. THIS OCCURS RANDOMLY WHILE STATIONARY TRYING TO SHUT DOWN THE VEHICLE, DURING PARKING. HAS BEEN GOING ON FOR A FEW MONTHS AND IS GETTING WORSE, POSSIBLY NEAR COMPLETELY FAULTING OUT.

WHEN I PRESS THE BUTTON TO TURN OFF THE CAR, THE ACCESSORIES DO NOT TURN OFF. THE RADIO CONTINUES TO PLAY, ETC. I HAVE TO RESTART THE CAR AND TURN IT OFF AGAIN. I REPEAT UNTIL THE CAR FINALLY TURNS OFF. I LEAVE THE RADIO ON IN CASE I FORGET AND MY BATTERY RUNS DOWN. FROM RESEARCHING I HAVE FOUND IT IS A BAD SHIFTER POSITION SWITCH AND EVERYONE IS HAVING THE SAME PROBLEM. SCAREY MY CAR WAS PARKED AT THE TIME.

I PUSH THE BUTTON TO TURN THE CAR OFF. THE MOTOR TURNS OFF BUT THE ACCESSORIES STAY ON (RADIO, DASH LIGHTS, ETC.) TURN THE CAR BACK ON, MOVE THE SHIFT LEVER AND THEN TURN IT OFF AGAIN. SOMETIMES THIS WORKS, OTHER TIMES IT TAKES NUMEROUS TRIES BEFORE IT WILL ACTUALLY SHUT OFF. SOME PEOPLE HAVE GOTTEN OUT OF THEIR CAR WITHOUT REALIZING THIS HAPPENED AND CAME BACK TO A DEAD BATTERY. THIS COULD BE A DEFINITE SAFETY HAZARD - SUCH AS SOMEONE STRANDED LATE AT NIGHT WITH A DEAD BATTERY BECAUSE OF THIS ISSUE. MAZDA SAYS THEY ARE AWARE OF IT BUT YOU HAVE TO ISSUE A RECALL SO WE CAN GET OUR CARS FIXED. IT IS APPARENTLY A SENSOR UNDER THE SHIFTER THAT IS THE ISSUE. IF YOU CHECK THE WEBSITE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849 YOU WILL SEE HOW MANY PEOPLE ARE HAVING HIS PROBLEM. PLEASE ISSUE A RECALL ON THIS PART SO THAT SOMETHING CAN BE DONE BEFORE SOMEONE IS HURT AFTER BEING STRANDED DUE TO THIS FAULTY PART. PLEASE MAKE MAZDA RESPONSIBLE FOR PUTTING A FAULTY PART IN OUR VEHICLES.

SINCE ABOUT 2014 WHEN I LEAVE MY VEHICLE AND RETURN MY DRIVERS SEAT WILL HAVE RECLINED ALL THE WAY BACK. FOR A FEW YEARS IT WOULD TAKE A FEW SECONDS TO RETURN UPRIGHT BUT AS OF THE LAST 3 WEEKS, IT HAS BEEN HAPPENING FREQUENTLY AND NOW IT TAKES A LONG TIME FOR IT TO RETURN UPRIGHT. I CAN STILL MOVE THE SEAT FORWARD AND BACK. I WILL PUSH THE BUTTON SEVERAL TIMES FOR THE SEAT TO MOVE UP BUT IT WILL NOT SO I AM DRIVING WITH NO BACK SUPPORT WHICH IS VERY UNCOMFORTABLE ON MY BACK. IT'S DIFFICULT TO DRIVE WITH NO BACK SUPPORT, IT'S EXCRUCIATING ON MY BACK AND MAKES DRIVING UNCOMFORTABLE. I AM AFRAID FOR MY LIFE WHEN DRIVING WITH NO BACK SUPPORT. IF I AM INVOLVED IN AN ACCIDENT MY BACK WILL HAVE NO SUPPORT. THE SEAT WILL NOT RETURN FORWARD FOR 30 TO 40 MINUTES. I AM AFRAID TO TRAVEL LONG DISTANCE NOW AND THIS IS HAPPENING SEVERAL TIMES A DAY AND ON A DAILY BASIS AS OPPOSED TO SEVERAL YEARS AGO WHEN IT HAPPENED 5 TO 6 TIMES A YEAR. WHEN IT FIRST HAPPENED IN 2014, I FELT THIS SHOULD BE A RECALL. OVER TIME, THIS HAS GOTTEN VERY DANGEROUS AND WORST. I READ ON THE INTERNET WHERE A LADY WHO ALSO HAD A MAZDA CX 5 SAID HER BABY WAS IN A CAR SEAT BEHIND THE DRIVERS SEAT AND THE SEAT RECLINED AND TRAPPED HER BABY. THAT INCIDENT ALONE SHOULD MAKE THE DRIVERS REPAIR A RECALL. I HOPE NO ONE GETS PARALYZED D OR KILLED FROM THIS.

BOUGHT IN 2014 NO PROBLEM TILL TODAY WENT TO MAZDA DEALER SAID ELECTRICAL PROBLEM BUZZING SOUND WHEN OFF AND NOT WHEN RUNNING NOW WILL NOT START AT ALL HAVING TO HAVE IT TOWED HIS AM HELP WENT IN MY GARAGE AND HEARD BUZZING SOUND DROVE STRAIGHT TO DEALER AND WAS NOT BUZZING WHILE DRIVING

MY CAR BUCKS LOSES EXHILARATION AND WILL KEEP BUCKING UNTIL I PULL OVER TURN IGNITION OFF.CITY STREETS & HIGHWAY. STARTED HAPPENING ONE YEAR AGO AT 32,000 MILE. DASH BOARD LIGHTS UP AND ENGINE LIGHT STAYS ON! THEN RESETS AFTER A THREW TRIPS !! MAZDA DEALER HAS TRIED TO FIX !SO FAR NO ANSWER.I AM AFRAID OF MY MAZDA. I DO NOT FEEL SAFE WHEN I DRIVE! I HAVE 42,000 MILE NOW.

THE ENGINE IS REFUSING TO TURN OFF WHEN I HIT THE OFF BUTTON AND IT IS IN THE PARK POSITION. IT TAKES UP TO 5-6 TIMES TO GET THE ENGINE TO SHUT DOWN BY RESTARTING IT, PLAYING WITH THE GEARS AND FINALLY SHUTTING DOWN. THIS COULD BE A SENSOR PROBLEM. I JUST HAD THE CHECK ENGINE LIGHT FIXED AS IT WOULDN'T TURN OFF EITHER.

[XXX] THE ENGINE DOES NOT IDLE. WHEN I WOULD SLOW TO STOP FOR A STOP LIGHT OR STOP SIGN, TH ENGINE WOULD QUIT AND REQUIRE RESTARTING THE ENGINE. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED CONTINUOUSLY, AND, THE RED BATTERY LIGHT WOULD ILLUMINATE. A SERVICE STATION DIAGNOSED THE PROBLEM AS EITHER AN OLD BATTERY, AND/OR, AN ALTERNATOR. OURISMAN MAZDA, 801 ROCKVILLE PIKE, ROCKVILLE, MARYLAND 20852 [301-424-7800] ADVISED ME THIS MORNING, SATURDAY, 01/13/2018, THAT: 1.)THE PROBLEM IS THE MASS AIR FLOW FILTER THAT REQUIRED REPLACEMENT. 2.)THERE ARE NO RECALLS FOR MAZDA MASS AIR FLOW SENSOR FAILURES. 3.) TOTAL PARTS AND LABOR ARE APPROXIMATELY, $575.00. 4.)THE DEALERSHIP SAID THAT THE 5 YEARS / 100,000 WARRANTY DID NOT APPLY TO THE MASS AIR FLOW FILTER. 5.)WHEN I BROUGHT THE CAR TO OURISMAN MAZDA, ON 01/12/2018, TO HAVE THE PROBLEM DIAGNOSED. I WAS ASKED WHEN AND WHERE I LAST FILLED THE GAS TANK, (AS IF A MASS AIR FLOW FAILURE MIMICS CONTAMINATED FUEL. THE CAR WAS PURCHASED, NEW, IN DECEMBER 2012,, AND HAS APPROX.., 75,000 MILES OF URBAN / SUBURBAN DRIVING, NOT UNDER DUSTY CONDITIONS. THE RISK IS THAT THE CAR COULD UNEXPECTEDLY STALL AND WITH NO WAY TO RECOVER QUICKLY. *BF *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER DRIVING AND PUTTING THE CAR IN PARK AND TRYING TO TURN THE CAR OFF THE CAR RADIO AND DASH INDICATORS REMAIN ON. I AM NOT ABLE TO COMPLETELY TURN THE CAR OFF WITHOUT PUTTING IT IN REVERSE AND BACKING IT UP SOME AND THEN DRIVING FORWARD AGAIN AND PUTTING IT IN PARK AND PUSHING THE POWER BUTTON AGAIN. JUST TRYING TO RESTART THE CAR OR SHIFT IT TO DRIVE AND BACK TO TURN THE POWER COMPLETELY OFF DOES NOT WORK. THIS INCOMPLETE POWERING OFF OF THE VEHICLE HAPPENS VERY RANDOMLY.

The contact owns a 2013 Mazda CX-5. The contact stated while shifting into the park the electronics failed to turn off. The contact vigorously shifted the gear shifter in several positions for approximately 10 to 15 minutes to turn off electronics. There were no warning indicator lights illuminated. The contact was concerned about the battery being drained. The vehicle was taken to the local dealer where the contact was informed that the vehicle was not covered under the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

WHILE MY WIFE WAS DRIVING TO DROP OUR CHILDREN OFF TO GO TO WORK ALL OF A SUDDEN THE CHECK ENGINE, LOW TIRE AND TRACTION CONTROL LIGHT CAME ON. WHEN ALL LIGHTS CAME ON THE ENGINE LOST POWER AND COULD NOT GO ABOVE 20 MPH.

WHILE IN MOTION, THE MOTORIZED DRIVER SEAT MOVES UP, BACK, AND FORWARD EVEN THOUGH NOTHING IS TOUCHING THE MOVEMENT LEVER. AFTER TURNING THE VEHICLE OFF, THE DRIVER SEAT INTERMITTENTLY FULLY RECLINES ON ITS OWN. THIS HAS BEEN AN ONGOING ISSUE THAT HAS NOT BEEN PROPERLY ADDRESSED BY MAZDA'S OWN SERVICE CENTER.

THE TRACTION LIGHT AUTOMATICALLY KICKS ON EVEN IF THERE IS NO BAD WEATHER. THE LIGHTS FLASH ON AND THE CAR BECOMES SLUGGISH AS IF THE TRACTION IS ON. I HAVE TO PULL OVER TO TURN THE CAR OFF AND RESTART. THE ENGINE LIGHT STAYS ON FOR A LEAST 24 HOURS. THIS HAS HAPPENED AT LEAST 5 TIMES. LAST TIME IT HAPPENED 12/14/2017 AND HAPPENED ON HIGHWAY AND I COULDN'T DO ANYTHING UNTIL I GOT OFF THE HIGHWAY.

BRAKES NEEDED REPLACING AT 14,000 AND 17,000 MILES. MAZDA HAS TECHNICAL SERVICE BULLETINS ON THE ISSUE BUT REFUSES TO REPAIR THE PROBLEM.

WHEN PARKING AND PUTTING THE CAR IN 'PARK', THE CAR DOESN'T RECOGNIZE THAT IT'S IN THE PARK POSITION, AND ALTHOUGH THE CAR SHUTS OFF, THE ELECTRICAL SYSTEM STAYS ON. THIS ALLOWS THE BATTERY TO RUN DOWN WITH STEREO, LIGHTS, AND FANS ALL RUNNING, AND EVEN WORSE, WOULD ALLOW SOMEONE TO STEAL THE CAR IF THEY WERE TO GET INTO IT. I'VE DONE RESEARCH AND FOUND HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE ONLINE WITH THE 2013 AND 2014 MODEL YEARS.

AFTER A LUBE, OIL FILTER SERVICE FRIDAY MORNING AT THE MAZDA DEALERSHIP, IN THE EVENING WHILE DRIVING AT SIXTY MPH ON A MAJOR HIGHWAY, WE EXPERIENCED AN ENGINE LOSS OF POWER. REDUCED DOWN TO TWENTY MPH, WE SAFELY STEERED TO THE BREAKDOWN LANE AND AVOIDED A SERIOUS INJURY OR WORSE. WE CONTINUED HOME ON CITY STREETS GOING TEN MPH UP HILLS AND MAYBE THIRTY DOWNHILL. STEERING AND BRAKES WERE NORMAL. I AM REPORTING THIS INCIDENT BECAUSE OF SERIOUSNESS OF THE POSSIBLE ACCIDENT AND AM ASKING FOR YOUR DIAGNOSIS OF THE POSSIBLE CAUSES OF THIS ENGINE FAILURE. THANK YOU FOR ANY ASSISTANCE.

I HAVE COMPLAIN ABOUT 2013 MAZDA CX-5 GRAND TOURING I BOUGHT. THE VEHICLE IS DRIVEN JUST 49000 MILES IN 5 YEARS AND JUST AFTER IT COMPLETED 5 YEARS STARTED HAVING ISSUES. AFTER THE DEALER CHECK THEY FOUND THE TRANSMISSION HAS TO BE REPLACED COSTING $4000+. THE DEALER MENTIONED AS ITS MORE THAN 5 YEARS ITS NOT COVERED UNDER WARRANTY. THIS IS VERY DISGUSTING AND THE STRESSFUL WHEN YOU TRUST A BRAND AND IT FAILS AND THEN YOU HAVE ADDITIONAL EXPENSES.

MAZDA CX-5 2013 CHECK ENGINE LIGHT - COOLANT SENSOR P011A. HEATER IS NO LONGER WARM AIR. DEALER ADVISES TO REPLACE THE HEATER CORE AT $1768.00. HARD TO BELIEVE AS CAR IS IN MINT CONDITION, NEVER MISSED A SERVICE

AUGUST 23, 2017: WHILE DRIVING MY 2013 MAZDA CX-5 ON THE EXPRESSWAY AT APPROXIMATELY 70MPS (SPEED LIMIT 75) THE MOON ROOF SUDDENLY SHATTERED WHILE PASSING THROUGH AN UNDERPASS. IT WAS ROUGHLY 98F WITH CLEAR SKIES AND THERE WAS MINIMAL TRAFFIC. WHEN I PULLED OVER TO INSPECT THE CAR FOR ANY DAMAGE I SAW THE MOON ROOF SHATTERED, LIKE IT HAD BEEN BLOWN OUT IN THE MIDDLE.

HAS TO DO WITH RECALL OF THEL LIFT GATE DAMPER RECALL 9916H. THE LIFT GATE DAMPERS WERE REPLACED BUT THE ANCHORS THEY ATTACH TO IN HATCH WERE NOT AND THEY ARE BADLY CORRODED. SAW THIS WHEN THE LIFT GATE STAYS WERE REPLACED. MAZDA SERVICE ADVISOR SAID NOT HIS PROBLEM.

EXITING FREEWAY WHEN I HEARD A THUMP FROM VEHICLE AND THEN DECELARATION. UNABLE TO ACCELARATE NORMALLY. CAR KEPT STOPPING. PULLED OVER FOR FEW MINUTES, THEN TRIED AGAIN AND CAR RESUMED DRIVING NORMALLY. A MONTH LATER WAS IS A STORE PARKING LOT, REVERSING OUT OF MY SPACE, PUT IT IN DRIVE, AND THE CAR BEGAN SHOWING THE SAME PROBLEMS AS BEFORE, NOT ALLOWING ME TO ACCELERATE. PULLED OVER AGAIN AND TURN CAR OFF FOR FIVE MINUTES. THEN TRIED IT AGAIN. THIS TIME PROBLEM REMAINED AND DID NOT GO AWAY. TRIED WAITING A HALF HOUR AND RESTARTING UNSUCCESSFULLY. HAD TO CALL HUSBAND TO HELP. HE DISCONNECTED THE BATTERY AND RECONECTED IT SEVERAL MINUTES LATER. IT SEEMED TO TAKE CARE OF THE PROBLEM. NEXT MORNING PLANNING TO DRIVE TO DEALER TO GET IT FIXED WHEN THE SAME THING HAPPENED AGAIN. AGAIN, MY HUSBAND DISCONNECTED THE BATTERY AND RECONNECTED IT. WORKED FOR AWHILE, PULLED OVER ON WAY TO DEALERSHIP AND REPEAT SAME ACTIONS. FINALLY MADE IT TO DEALERSHIP. THE TRACTION CONTROL WAS ENGAGING WHEN IT WAS NOT SUPPOSE TO. THE DEALERSHIP CHARGES US $400.00 TO REPLACE THE MASS FLOW SENSOR. SEEMS LIKE THIS COULD OF RESULTED IN AN ACCIDENT, AND MAZDA SHOULD RECALL THE CX-5 AND REPLACE THE SENSOR BEFORE SOMEONE GETS IN AN ACCIDENT.

THE CAR RANDOMLY ACCELERATES AFTER DEPRESSING THE BRAKE. IT BUCKS, REVS, LURKS THEN STOPS. IT HAS HAPPENED ABOUT 4 TIME TO-DATE. TODAY, 6/20, I TAPPED THE CAR IN FRONT OF ME. NO DAMAGED BUT IT IS THE CLOSES TO HAVING AN ACCIDENT SINCE I NOTICED THIS ISSUE. TOOK THE VEHICLE TO PACIFICO FORD IN PA TO HAVE THE ISSUE CHECKED OUT AND THEY FOUND NOTHING. THAT WAS ON 5/23. PLAN TO TAKE IT BACK THERE AGAIN.

ON 2 SEPARATE OCCASIONS (5/27/2017 AND 6/15/2017) WHILE ON THE FREEWAY WHILE IN STOP & GO TRAFFIC, MY VEHICLE SUDDENLY SEEMED TO LOSE POWER, AND UNABLE TO GO MORE THAN 20 MPH. THE TIRE PRESSURE, TRACTION CONTROL, EMERGENCY LIGHT COMES ON. BOTH TIMES I HAVE SAFELY BEEN ABLE TO MAKE IT TO THE SHOULDER. THE FIRST TIME, I HAD MY CAR TOWED TO AUTO REPAIR SHOP. THEIR $300 DIAGNOSIS REPORTED NOTHING WRONG WITH THE CAR. THE SECOND TIME, I TURNED MY CAR OFF & ON AGAIN ON THE SHOULDER. THE CHECK ENGINE LIGHT STAYED ON AND I AND WAS ABLE TO DRIVE TO MY DESTINATION. THE CHECK ENGINE IS NOW BACK OFF, BUT I HAVE DROPPED IT OFF AT THE SAME AUTO REPAIR SHOP, AND THEY ARE REPLACING AN AIR FLOW SENSOR IN HOPES THAT THIS RESOLVES THE PROBLEM. THIS WILL COST US ANOTHER $300. BOTH TIMES I HAD MY 18 MONTH OLD IN MY CAR. I AM DEEPLY CONCERNED.

I HAVE HAD CONTINUOUS ISSUES WITH ALL FOUR OF MY WHEEL BEARINGS. AFTER ONE WENT BAD, I HAD TO REPLACE IT. TWO WEEKS LATER, I HAD TO REPLACE A SECOND ONE, AND THEN THE FINAL TWO WHEEL BEARINGS HAD TO BE REPLACE ONLY A WEEK AFTER THAT. UPON TAKING IT TO ONE MECHANIC, I WAS TOLD THAT THIS IS A FREQUENT PROBLEM WITH THE MAZDA CX-5, AND THEY GET A LOT OF OWNERS THAT COME IN TO REPAIR THIS ISSUE. I DID SOME RESEARCH ON MY OWN, AND REALIZED THAT WHAT THE MECHANIC HAD TOLD ME WAS TRUE. APPARENTLY, A LOT OF MAZDA OWNERS ARE HAVING THIS ISSUE. I CALLED UP AN OFFICIAL MAZDA SERVICE CENTER TO INQUIRE ABOUT THIS AND THE SERVICE TECHNICIAN HAD TOLD ME THAT THEY EVEN GET BRAND NEW CARS (CX-5) WITH LOW MILEAGE THAT ARE HAVING THE SAME PROBLEM, SO IT'S NOT A MILEAGE ISSUE. THEY'RE CONSTANTLY REPLACING THE WHEEL BEARINGS FOR THE CX-5, REGARDLESS IF THE VEHICLE HAS LOW OR HIGH MILEAGE. UNFORTUNATELY, MY CAR IS NOW OUT OF WARRANTY, SO TO REPLACE EACH WHEEL BEARING, IT HAS COST ME ABOUT $500 FOR EACH ONE. THAT IS $2000 IN REPAIRS FORA PROBLEM THAT SEEMS TO BE VERY CONSISTENT WITH A LOT CX-5 MODELS. I HAVE OWNED OTHER CARS WITH THREE TIMES THE MILEAGE WITHOUT HAVING SUCH AN ISSUE. I THINK, PERHAPS, MAZDA SHOULD LOOK INTO AS A RECURRING ISSUE ACROSS THE BOARD WITH MANY MAZDA OWNERS. THIS SOUNDS LIKE A MANUFACTURER DEFECT THAT IS OF NO FAULT TO THE OWNER. PERHAPS MAZDA SHOULD CONSIDER RELEASING A RECALL FOR THIS DEFECT.

2013 MAZDA CX-5. CONSUMER WRITES IN REGARDS TO HEATER CORE REPLACEMENT ISSUES. *LD UPDATED 06/20/2017*JS

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN I PUT IT IN PARK AND PRESS BUTTON TO SHUT IT OFF, THE AUXILIARY POWER STAYS ON. THIS MAKES THE CAR WHERE IT CANNOT BE LOCKED AND DRAINS THE BATTERY. IT IS A SAFETY HAZARD.

3 TIMES SINCE PCM RECALL WAS COMPLETED- I HAVE BEEN DRIVING ON THE HIGHWAY 65MPH, SUDDENLY FEEL REDUCTION IN POWER, CHECK ENGINE LIGHT, LOW TIRE PRESSURE LIGHTS AND TRACTIONS STABILTY WARNING LIGHTS COME ON. WHEN THE CAR IS TURNED OFF, AND RESTARTED LIGHTS GO OUT EXCEPT CHECK ENGINE AND CAR DRIVES NORMAL. BY THE TIME I GET TO PEPBOYS THEY ARE UNABLE TO FIND A CAUSE AND THE CHECK ENGINE LIGHT GOES OFF.

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TUSTIN MAZDA (LOCATED AT 28 AUTO CENTER DR, TUSTIN, CA 92782) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

CHECK ENGINE, TPS, AND TCS LIGHTS COME ON AND VEHICLE STARTS BUCKING AND DECELERATING. PULLED OVER, DISCONNECTED THE BATTERY. DASHBOARD LIGHTS AND BUCKING ARE GONE AT RESTART. ISSUE OCCURRED TWO MORE TIMES IN A SPAN OF A COUPLE DAYS, SO I TOOK IT TO A SHOP. P0101 AND P061B PROBLEMS PRESENT. MAF SENSOR SEEMS FINE. CONTINUES MALFUNCTIONING AFTER OIL CHANGE AND INSPECTION. TAKING TO THE DEALERSHIP FOR REFLASHING.

WHEN TURNING OFF ENG, VIA PRESSING THE ELECTRONIC START/STOP BUTTON. THE RADIO STAYS ON. UNLESS YOU PRESS THE BUTTON TO TURN ON THE ACCESSORIES, THEN PRESSING BRAKE DOWN, THEN MOVING THE AUTOMATIC SHIFT LEVER FROM PARK TO DRIVE, TO PARK AGAIN AND PRESSING THE START/STOP BUTTON AGAIN, THEN THE RADIO WILL TURN OFF. THIS HAS BEEN HAPPENING FOR MANY MONTHS.

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED AND THE VENT FUNCTIONS FAILED FOR THE AIR CONDITIONING AND HEATING. THE VEHICLE WAS TAKEN TO A DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT YET BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 48,541. ..UPDATED 08/31/17 *BF HEATER CORE FAILURE AND FAULTY COOLANT. UPDATED 9/27/18*JB

CAR SOMETIMES WILL NOT TURN OFF AUXILIARY POWER WHEN PUT IN PARK AND ENGINE IS TURNED OFF. RADIO AND AUXILIARY FUNCTIONS CONTINUE TO RUN. I NEED TO START ENGINE, MOVE CAR BACK AND FORTH TWO OR MORE TIMES, PUT IN PARK AND PUSH IGNITION BUTTON AGAIN TO TOTALLY SHUT OFF POWER. THIS MAY HAPPEN SEVERAL TIMES A DAY, THEN NOT OCCUR FOR WEEKS AT A TIME. MY CAR IS ALWAYS PARKED ON A LEVEL SURFACE WHEN THIS HAPPENS, I AM POSITIVE THE CAR IS IN PARK, AND TYPE OF WEATHER DOESN'T SEEM TO BE AN ISSUE.IT SEEMS TO BE A COMMON PROBLEM WITH MAZDA VEHICLES, AND I HAVE SEEN A LOT OF POSTS ON THE INTERNET OF PEOPLE HAVING THE SAME PROBLEM. MY MAZDA DEALER TOLD MY MECHANIC THAT THEY HAVE HAD SEVERAL CARS IN ONE WEEK COME IN WITH THIS COMPLAINT.

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE FAILED TO OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,835. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN DRIVING APPROXIMATELY 65MPH OR SOMETIMES LESS THE TIRE PRESSURE, TRACTION CONTROL, EMERGENCY LIGHT COMES ON. THE CAR SEEMS TO LOSE POWER AND SHUT DOWN. IT HAPPENS COUNTLESS TIME TWICE WITH MY TWO-YEAR-OLD DAUGHTER ON THE HIGHWAY. WHEN I TAKE IT TO THE MECHANIC THEY RUN DIAGNOSTICS TEST AND CAN'T PICK UP ANY CODES. BECAUSE ITS NOT DUPLICATING ANY ISSUE THEY RETURN THE CAR TO ME AFTER THEY RESET ALL THE COMPUTER. BUT THE ISSUE IS STILL NOT RESOLVED. I WOULD LOSE POWER TO THE CAR AND MY BRAKES ARE SOMETIMES NOT RESPONSIVE. I WOULD COAST WITH MY EMERGENCY LIGHT ON UNTIL I CAN STOP MY CAR. SOMETIME MY HAZARDS LIGHT WOULD FREQUENTLY FLASH AT A FAST SPEED THAN STOP. I TOOK IT TO TWO MAZDA DEALERSHIP TO SEE IF THEY CAN HAVE RESOLVED THE ISSUE BUT THEY CANNOT DUPLICATED WHAT GOING ON. I DID SOME RESEARCH ON MY OWN AND FOUND COUNTLESS COMPLAINTS ABOUT THE SAME ISSUE I'M HAVING AND NO MECHANIC CAN FIGURE OUT THE ISSUE THIS CAR IS JUNK. THIS HAVE STARTED THE FIRST WEEK ON DEC. 2016 IT HAS BEEN IN TWO SHOP OVER THE PAST 4 MONTH. THE FIRST SHOP I TOOK IT TO HAD IT FOR A WHOLE MONTH AND THE SECOND SHOP HAD IT FOR TWO WEEK. AT ONE POINT WHEN I WAS TOLD MY CAR WAS FIX I CAME TO PICK IT UP. THE CAR WOULD NOT START AT ALL IT WAS NOT EVEN READING MY KEYS. THE CAR DOES NOT HAVE 100K MILES ON IT. I DON'T DO A LOT OF DRIVING. THIS IS HAZARDOUS

ENGINE LIGHT, DIAGNOSTIC CODE INDICATES HEATER CORE PROBLEM. SYSTEM HAS BEEN FLUSHED AT LEAST 2 TIMES AND PROBLEM STILL REOCCURS WITHIN A WEEK. IT HAS BEEN A COMMUTING INCONVENIENCE AND MY WIFE IS FEARFUL OF DRIVING THE CAR WITH THE ENGINE LIGHT ON.