There are 5 stored owner reports matching the visibility & wipers leading-label group for the 2018 Mazda CX-5 in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 5 of 5 matching reports.
Open the full vehicle complaint log (all categories)The contact owns a 2018 Mazda CX-5. The contact stated that while driving at approximately 75 MPH, the sunroof glass shattered without impact. The contact stated that the glass shards fell onto her; however, no injuries were sustained. The vehicle was not taken to an independent mechanic or the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
The contact owns a 2018 Mazda CX-5. The contact stated that while driving approximately 50-55 mph, the sunroof exploded without impact or warning. The sunroof shattered into several small pieces. The glass fell on the driver and she sustained injuries to her body and legs, but medical attention was not provided. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred her to the dealer. The failure mileage was approximately 26,000.
WINDOWS KEEP FREEZING SHUT. NEVER HAVE OWNED A VEHICLE THAT HAS HAD THIS ISSUE. THIS IS NOT ONLY AN INCONVENIENCE TRYING TO SWIPE A RFID CARD TO GET INTO A SECURE PARKING FACILITY BUT A MAJOR SAFETY ISSUE SHOULD THERE BE AN EMERGENCY THAT REQUIRES THE WINDOW TO BE ROLLED DOWN (I.E. TO ESCAPE SINKING CAR, MAKE CONTACT WITH LEO, ETC). THE VEHICLE HAS BEEN BROUGHT TO THE DEALER AND THEY DIDN'T FIND ANYTHING WRONG. ITS BEEN HAPPENING SINCE THE VEHICLE WAS NEW.
SUDDEN WINDSHIELD CRACKING 11-14-2018 OUR 2018 CX5 HAS 7500 MILES AND DRIVING AT NIGHT WITH VERY LITTLE TRAFFIC ON THE FREEWAY IN SOUTHERN CALIFORNIA THE WINDSHIELD JUST CRACKED FROM THE CENTER DOWN APPROX. 5 INCHES , THERE IS NO SIGN THAT IT WAS HIT BY A STONE OR ROCK . I HAVE OWNED A 2015 MAZDA CX5 AND THE SAME PROBLEM HAPPENED WITH THAT VEHICLE. I HAVE BEEN FOLLOWING MAZDA FORUMS AND FINDING OUT THERE ARE MANY PEOPLE THROUGHOUT THE COUNTRY EXPERIENCING THIS SAME ISSUE . THERE IS NO BULLET HOLE TYPE MARK TO INDICATE A STONE OR ROCK HIT WINDSHIELD
NEW CAR WITH 500 MILES. PARKED CAR IN A PARKING LOT AND THE NEXT MORNING THERE WAS A CHIP AND CRACK ABOUT 6 INCHES LONG ON THE WINDSHIELD. DID SOMETHING HIT IT LIKE A ROCK? MAYBE, BUT THE WINDSHIELD SEEMS TO CRACK EASIER THAN NORMAL BASED ON ALL THE COMPLAINTS ONLINE.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.