2009 Mazda CX-7 Steering Problems

WE RECEIVED THE RECALL NOTICE IN AUGUST 2016 AND NO REMEDY HAS BEEN MADE. THIS IS RIDICULOUS. BALL JOINTS AND LOWER CONTROL ARMS ARE REPLACED EVERYDAY - WHAT'S THE DAM HOLD UP? I CALLED THE HOTLINE TWICE TODAY AND WAS DISCONNECTED AFTER BEING ON HOLD. I GUESS I HAVE TO GET MY ATTORNEY INVOLVED WITH MAZDA AND NGTSA.

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. WHILE DRIVING, THE VEHICLE VEERED TO THE LEFT, WHICH CAUSED THE TIRES TO WEAR DOWN. THE VEHICLE WAS TAKEN A LOCAL DEALER (RAY BRANDT MAZDA LOCATED AT 1884 WESTBANK EXPY HARVEY, LA 70058) WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE, BUT THE AUTOMATED SYSTEM DIRECTED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 34,421.

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. WHILE DRIVING AT LEAST 35 MPH, A LOUD NOISE WAS HEARD COMING FROM THE STEERING COLUMN AND THE VEHICLE DROVE ROUGHLY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LEE PARTYKA CHEVROLET MAZDA ISUZU (200 SKIFF ST, HAMDEN, CT 06518 (203) 288-7761) FOR DIAGNOSTIC TESTING, BUT WAS INFORMED THAT THE ISSUE WAS NOT RELATED TO THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS INFORMED BY THE DEALER TO WAIT FOR A SECOND NOTICE WHEN THE RECALL REMEDY PARTS BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT RECALL REMEDY PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MAZDA RECALL #: 9516E / NHTSA RECALL #: 16V-356 MAY 25, 2016 SAFETY RISK: AN INFLATOR RUPTURE MAY RESULT IN METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS, RESULTING IN SERIOUS INJURY OR DEATH. MAZDA RECALL #: 9716H AUG 10, 2016 SAFETY RISK: THE VEHICLE MAY EXPERIENCE SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH. BOTH ARE RECALLS THAT STATE THEY MAY RESULT IN CAUSING THE VEHICLE TO CRASH OR CAUSE SERIOUS HARM TO THE OCCUPANTS IN THE EVENT OF A CRASH. BOTH ARE LISTED AS INCOMPLETE; REMEDY NOT YET AVAILABLE. THE MANUFACTURE SHOULD HAVE TO CORRECT THESE ISSUES ASAP. THE SECOND STATES ON THE FORM MAILED TO OUR HOME "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT." HOW IS THAT ACCEPTABLE WHEN THEY ARE AWARE OF THE ISSUE? THANKS IN ADVANCE FOR LOOKING INTO THESE ISSUES. MY DESIRED RESOLUTION IS TO TAKE THE VEHICLE ASAP TO GET THEM CORRECTED.

WHILE I WAS DRIVING IN TOWN HWY THE A/C SYSTEM QUICK WORKING , SMOKING COMING FROM THE HOOD AND I TOTALLY LOST THE POWER STEERING ON THE CAR.. FINALLY AFTER PULLING OVER ON A SAFE PLACE ON THE SIDE OF THE HWY I REALIZED THE A/C COMPRESSOR LOCKED AND THE CLUTCH FELL OFF AND THE SERPENTINE BELT FOR THE STEERING WAS BROKEN AS WELL.. WHAT A MESS AND DANGEROUS SITUATION.. NOW DE DEALER SAYS MY CAR A/C COMPRESSOR REPAIR ISN'T COVERED UNDER THE WARRANTY WITH ONLY 39000 MILES ON IT.. THIS IS RIDICULOUS AND DANGEROUS FOR ALL THE MAZDA CX-7 OWNERS .. PLEASE TAKE AN ACTION AND RECALL THE A/C SYSTEM ON THOSE CAR BEFORE SOMEONE GET HURT OR DIE BUY.. *TR