NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2007 Mazda Mazda5. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
SQUEAKY NOISE FROM THE REAR OF THE CAR, PROBABLY CAUSED BY SUSPENSION. FROM WHAT I READ ONLINE I'M NOT THE ONLY ONE HAVING THIS ISSUE. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0FE2DA/153 HTTP://WWW.MPVCLUB.COM/TSB.PHP?ID=189. *TR
2007 MAZDA5 EXCESSIVE REAR INNER TIRE WEAR. CAUSED BY TOO MUCH NEGATIVE CAMBER DESIGNED INTO THE CAR WITH LITTLE OR NO WAY TO ADJUST THE SETTINGS. 39,000 MILES ON THE 3RD SET OF TIRES. *TR
JUST HAPPEN AFTER 11 MONTHS OF OWNERSHIP OF A BRAND NEW CAR NOW IT HAPPENS ONCE EVERY WEEK AND WORK AGAIN, THE DRIVER DOOR DOESN'T WORK THE REMOTE LOCK & UNLOCK ON THE KEY FOB AND ON THE DOOR BUTTON, THE ONLY WAY TO LOCK AND UNLOCK IS TO DO IT MANUALLY USING THE KEY. *TR
WE PURCHASED OUR 2007, MAZDA 5 NEW IN JAN. 2007 FROM A LOCAL DEALERSHIP. AT A LITTLE OVER 9,000 MILES THE CAR BEGAN TO HESITATE AND WE RETURNED TO THE DEALERSHIP FOR THE FIRST SERVICE TO "FIX" THE PROBLEM. TO FAST FORWARD, HERE WE ARE DEC. 31ST, 2011 AND NOW WE ARE DEALING WITH NOT ONLY HESITATION AND STALLING, BUT NOW THE CAR ACTUALLY "BUCKS" WHILE DRIVING IT ONLY ADDING TO THE DANGERS OF DRIVING IT. THIS IS A WELL DOCUMENTED PROBLEM AS WE HAVE CONTINUED TO RETURN IT THE SAME DEALERSHIP EACH TIME ONLY TO BE TOLD IT WAS "FIXED". THIS HAS BECOME A SAFETY CONCERN, AND A FINANCIAL WOE. WHY THE LACK OF CONCERN BY MAZDA AND OTHER AGENCIES THAT KNOW OF THIS PROBLEM BUT HAVE NOT MADE MAZDA ADMIT THE PROBLEM AND RECALL THESE CARS BEFORE SOMEONE IS KILLED. NOT EVERYONE IS IN THE POSITION TO JUST BUY ANOTHER CAR IF THEY SEEM TO HAVE A "LEMON". I WOULD REALLY LIKE TO KNOW MY RECOURSE IN ALL OF THIS....TO DRIVE A UNSAFE CAR?, TO HOPE I OR A FAMILY MEMBER WON'T BE HURT OF KILLED IN IT UNTIL SUCH TIME I CAN TRADE IT IN? AND THEN FEEL GUILTY THAT SOME OTHER PERSON IS PURCHASING MY UNSAFE CAR? I HOPE THAT THERE IS "SOME HOPE" BY CONTACTING YOUR AGENCY. IF NOTHING ELSE IF YOU WON'T HELP ME, MAYBE I CAN WARN SOMEONE ELSE ABOUT THIS CAR. *KB
TL*THE CONTACT OWNS A 2007 MAZDA 5. WHILE DRIVING 40-45 MPH, THE CONTACT CRASHED INTO THE FRONT AND REAR PASSENGER SIDE OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIRBAGS DID NOT DEPLOY. THERE WAS EXTENSIVE DAMAGE TO THE FRONT END OF THE VEHICLE. THE HOOD FOLDED, AND THE VEHICLE HAD TO BE TOWED. THE CONTACT SUSTAINED JAMMED TENDONS IN HER LEFT HAND, AND EXPERIENCED WHIPLASH. THE FRONT SEAT PASSENGER SUFFERED AN INJURED LEFT KNEE. A POLICE REPORT IS AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 8,077. UPDATED 02-12-08 BF * STATE OF WASHINGTON POLICE REPORT. UPDATED 02/12/08 *TR
THERE IS AN APPARENT DESIGN FLAW WITH THE THIRD ROW SAFETY BELT. THE ANCHOR FOR THE SHOULDER IS TOO FAR FORWARD TO SECURE THE BELT AGAINST THE REAR PASSENGER WHICH WOULD LEAD TO INJURY IN THE EVENT OF A COLLISION. WE HOPE THIS COULD BE REMEDIED IN FUTURE MODELS OR POSSIBLY CORRECT FOR CURRENT MODELS ON THE ROAD. WE FEEL INSECURE ABOUT LETTING OUR CHILDREN IN THEIR BUSTER SEATS RIDE IN THE THIRD-ROW OR EVEN ADULTS WHEN WE HAVE A FULL CAR. WE WOULD HOPE THAT NHTSA CAN DETERMINE RISK OF POTENTIAL ISSUES NOT JUST ONES THAT HAVE ALREADY CAUSED INJURY. THANKS *TR
TL*THE CONTACT OWNS A 2007 MAZDA 5. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE BEGAN TO PULL TO THE RIGHT AND WAS DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE WHEEL WAS ALIGNED; THE FAILURE CONTINUED. THE VEHICLE HAD BEEN ALIGNED TEN TIME AND THE SUBFRAME WAS ALSO ALIGNED; THE FAILURE CONTINUED. THE PROBLEM WAS CAUSING WEAR ON THE TIRES EVERY 12,000 MILES. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 100. UPDATED 02/10/11 *BF THE DEALER INFORMED THE CONSUMER THAT THE TIRE WEAR WAS CAUSING THE VEHICLE TO DRIFT. THE TIRES WERE REPLACED, BUT THE VEHCILE CONTINUED TO PULL HARD TO THE RIGHT. UPDATED 02/22/11
RAN OVER BLACK TOP ON ROADWAY AND WHEELS SPLIT IN HALF DRIVER SIDE FRONT AND BACK. *TR
2007 MAZDA5 WITH AUTOMATIC TRANSMISSION STALLS OCASSIONALLY WHEN ACCELERATING FROM A STOP AT TRAFFIC LIGHTS. HAPPENS MOST OFTEN WHEN STARTING ON AN UPHILL GRADE. DEALERSHIP WAS UNABLE TO OBSERVE THE PROBLEM AND THEREFORE UNABLE TO FIX IT. IN ADDITION, THE ENGINE INTERMITTENLY LOSES POWER FOR ABOUT 1 SECOND WHILE DRIVING AT APPROXIMATELY 20 MPH. THIS HAPPENS ABOUT 4-5 TIME PER WEEK, NEVER MORE THAN ONCE ON THE SAME DAY. IT USUALLY HAPPENS WITHIN THE FIRST 1/2 MILE OF DRIVING THE CAR. THE DEALERSHIP WAS ALSO UNABLE TO OBSERVE THIS PROBLEM OR FIX IT. I EXPRESSED MY CONCERN TO THE DEALERSHIP AND TO MAZDA CUSTOMER ASSISTANCE THAT STALLING WHILE PULLING INTO TRAFFIC COULD BE A LIFE THREATENING OCCURRENCE, BUT THEY INSISTED THAT NOTHING COULD BE DONE UNTIL THE PROBLEM WORSENS TO THE POINT WHERE A MECHANIC CAN OBSERVE IT. THE FACT THAT MANY OTHERS HAVE MENTIONED THE SAME PROBLEM ON ONLINE USER FORUMS DID NOT SEEM TO MAKE A DIFFERENCE. I DO NOT FEEL SAFE DRIVING THIS OTHERWISE WONDERFUL VEHICLE.
I PURCHASED A 2007 MAZDA 5. THIS IS A DECENT CAR BUT AT COLDER TEMPERATURES THE VEHICLE WILL STALL AND SHUTTER ABOUT 1-3 MINUTES AFTER START UP. THE COLDER IT GETS AND THE MORE MILES THAT THE CAR GETS ON IT THE MORE OFTEN THIS OCCURS. THE DEALERSHIP TOLD ME THAT THIS IS A COMMON ISSUE AND THAT MAZDA HAS TOLD THEM TO FLASH AGAIN THE COMPUTER. THAT WAS DONE AND DID NOT FIX THE ISSUE. IT IS VERY DANGEROUS IF I PULL OUT IN TRAFFIC AND THIS VEHICLE FAILS I AM HAULING MYSELF AND MY HUSBAND AND 4 KIDS THAT IS GOING TO BE SOMETHING THAT IS MAZDA'S FAULT FOR NOT REMEDYING THE SITUATION. THIS NOW OCCURS AFTER DRIVING AND COMING TO A SLOW OR A STOP. ALSO WHEN THE TEMPERATURES ARE FROM 35-40 DEGREES THE FRONT RIGHT WHEEL MAKES AN AWFUL NOISE SOMETIMES SQUEAKING AND THEN SOMETIMES A GRINDING NOISE. THE DEALERSHIP INFORMED ME THAT IT IS "HEAVY, AND EXCESSIVE GREASE IN THE BALL JOINT". NOW THAT THE TEMPERATURE IS WARMER YOU CANNOT HEAR THIS ANYMORE. THE VEHICLE HAS 13,000 MILES AND WHILE DRIVING ON THE INTERSTATE AT 60-65 MPH AND YOU PUT ON THE BRAKES THE STEERING WHEEL SHAKES AND ACTS AS IF THE BRAKES ARE WARPED. WHEN THE TEMPERATURE IS HOT OUTSIDE THE A/C WORKS POORLY WITH A TEMP OUT OF THE VENTS AT 47 DEGREES. WHEN STOPPING AT A DRIVE THROUGH RESTURANT OR AT THE BANK THE SMELL OF BURNING ANTIFREEZE IS VERY NOTICABLE. THERE IS NO VISABLE LEAKS BUT THE SMELL OF ANTIFREEZE IS EVIDENT. THIS IS A POOR DESIGNED, OVERPRICED, NOT ADVERTISED VEHICLE THAT MAZDA SHOULD WORK OUT THE BUGS IN, OR GIVE THE MONEY BACK TO THE CUSTOMERS. THIS CAR HAS BEEN IN THE SHOP 7 TIMES SINCE NEW FOR THESE ISSUES THAT MAZDA SAID THEY DONT KNOW HOW TO FIX YET. I HAVE GIVEN THEM TIME AND THE OPPORTUNITY NOW MY LEMON LAW WILL BE RUNNING OUT AND I DONT WANT STUCK WITH A LEMON. *AK
2007 MAZDA MX-5 CUSTOMER STATES THAT THE CAR WAS PARKED 10 FEET FROM THE HOUSE AND SUDDENLY THE CAR ACCELERATED AND CRASHED INTO THE HOUSE**NAR**CC ACCORDING TO THE REPORT, THE SOURCE OF THE PROBLEM MAY HAVE BEEN ELECTRICAL. *JB
Data synced from NHTSA on May 4, 2026