2019 Mercedes-Benz A-Class Complaint Log

As of June of 2026 i witnessed my thermostat gauge going from cold to Hot in a back and forth motion. This rising in temperature on the thermostat gauge has happened during acceleration above 45mph, sitting idle with AC on, and while sitting idle after only about 10 mins of car being powered on and in motion. Because the vehicle is under warranty i believed parts would be replaced with new parts but as of today August 11th, 2026, the problem continues and has now been reaching the hot meter on the thermostat gauge. I have sent my car back to my dealer 3 times in a month in a half with the same issue happening repeatedly. Following the second repair period my car stopped unlocking on and off for the days following and now that has been upgraded to a recall issue which was not fixed or truly given any attention at all. This has put me in a hardship position and has not been attended to properly from the first repair. I have In real time recordings of this issue as evidence and am needing some assistance on this matter. I also have the invoices of both repairs which show that no repair was done to the actual affected areas of my vehicle instead they worked on parts that were not of concern.

I was driving home from work down the hwy, when the sun visor shade fell down and hit me in the head and covered my face, temporarily blinding me, like a blanket was pulled over my face. It's very difficult to see the road or other drivers when you are blinded at 70mph! Car only had 15,500 miles on it...

While driving the car shuts off and unable to restart. It will turn over but not remain started enough to move the vehicle. I did notice it jerk when speed was increased a few times before. Fuel pump was replaced less than a year ago according to Mercedes in Tuscaloosa Alabama. . After a certified Mercedes mechanic inspected the vehicle I was told it was the fuel pump once again. $4000+ later and I am having the same issue. Very frustrating to be stranded with my kids in the car.

Vehicle: 2019 Mercedes-Benz A220 VIN: [XXX] Dealer: Mercedes-Benz of Walnut Creek (Walnut Creek, CA) I am reporting multiple safety defects involving federally regulated systems. The vehicle has repeatedly activated emergency braking at freeway speeds without reason, posing a significant risk of collision. The brake assist warning appears frequently, and both the front and rear proximity/collision sensors display a full red warning state with continuous audible alerts. These alerts cannot be cleared without manually disabling the safety system each time the vehicle is started. One of the sensors physically detached from the vehicle. Backup and parking assist features do not function correctly, and the vehicle repeatedly shows malfunction warnings. The dealer verbally stated that a “manufacturer-covered engine repair” was needed, but would not disclose the nature of the repair or whether it relates to these safety issues. After two weeks in their possession, the dealer refused to provide written documentation of any diagnostics or repairs performed. They attempted to return the vehicle without confirming whether it is safe to operate and threatened storage fees when I requested written confirmation. These issues involve systems covered under FMVSS 101, 111, 126, and 135, including electronic stability control, braking, rear visibility, and driver-interface warnings. The failures pose a clear safety risk to the driver and other motorists. I am requesting NHTSA review these defects for potential investigation or recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have had numerous issues with my 2019 A220. At 92k mi my cylinder head had to be replaced. My check engine light came on and they said there was a cylinder head leak. At 108k miles I had to have it replaced yet again because my car lost power driving uphill when shifting between 4th and 5th gear. Now at 112k mi the check engine light came on and sure enough they need to replace all 4 ignition coils… Additionally, I have issues with my air vents. They will frequently send air out of a section I have turned off (ex. turn air on my upper body and it sends air to my feet instead). Somewhat related but whenever I turn my car off it makes a lot of strange noises on the inside of the car by my entertainment center, almost similar to a stomach grumbling/farting noises. Lastly, I’ve had issues with trying to close my windows and they’ll close fully but then drop down half an inch or so afterward.

The tow hook and strap used when necessary to tow a car and that is stowed under the car or behind the rear bumper and accessed through a small door on the bumper spontaneously deployed while I was driving. It flew up against the side of the car, causing minor damage, damaged and partially dislodged the rear bumper, and the hook embedded in the right rear tire, causing it to go flat. I am waiting to learn whether there is additional damage to the underside of the car such as to a brake line. The parts are available for inspection. This is not a problem to be reproduced! I have photos showing the car and the hook in my tire. The only warning light appeared after the tire started losing pressure, but the thump sound as the hook and strap hit my car, and as the tire rotated and drove over the hook alerted me first. The weather was clear, there was no immediate traffic, no obstacles in the road. No sign of a bullet or something to cause it to deploy.

The car shakes, vibrates and has rough idling. My engines stalls when it is at low rpm. I am afraid that if this is not fixed a fuel leak could occur in the presence of an ignition source, such as hot engine or exhaust components, which could increase the risk of a fire

The car shakes, vibrates and has rough idling. My engines stalls when it is at low rpm. I am afraid that if this is not fixed a fuel leak could occur in the presence of an ignition source, such as hot engine or exhaust components, which could increase the risk of a fire

The contact owns a 2019 Mercedes-Benz A220. The contact stated that while driving at an undisclosed speed, the vehicle briefly began to shake and vibrate violently, after which there was an abnormal odor inside the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the fuel injectors and the crankcase ventilation system. The contact was provided the following OBD codes; P1CEF85 and P1CE577. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V961000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 59,000.

Srs light on Mercedes told me no recalls

Thermostat failed making car over heat also sunroof failed due to cheap rolling up shade device getting stuck , when car was less than 4 years old with very little use.

My screens have gone black and will no longer turn on. I cannot see how much gas I have or how fast I am driving.

The component or system that failed was the MBUX Hard Disk Drive (Part#: A0009062711). My car is available for inspection upon request. My safety and the safety of others were put at risk because when the MBUX Hard Disk Drive malfunctioned the following happened: 1) The defogger was spontaneously disabled hindering the driver's view of the road 2) The rear camera was spontaneously disabled while in active use of reversing the car risking hitting someone or something 3) Content from Satellite radio some of which was vulgar language would spontaneously blast through the car speaker on the highest volume causing the driver to become alarmed/distracted from the road with the inability to power off, mute or lower the volume because the volume, mute and power off button for the radio would malfunction. This incident caused me to slighty loose control of wheel because I was caught by suprise or shock of loud music or content coming through the speaker uninvited. Lastly, in the year 2021 a recall/remedy for this component was to be replaced by Mercedes Benz on other specific models. I do not understand why my vehicle was not added to the list of cars that required a remedy. I should NOT had to learn and experience similar impairments 3 years after a known issue. I should had been made aware of this defective part 3 years ago.

Unknown vehicle won’t go pass 20mph in first and second gear when in third gear it goes passes 20mph

The moonroof is not working properly the shade part gets stuck and won’t open completely it gets to certain point and stop and shade part bunches up. I have noticed all lot of owners online with this same A220 2019 make and model and year are having the same issues. I taken it Mercedes and was told it’s no longer under warranty and that it would cost me $265 just if diagnosed.

While turning on my Rear defrost to defrost my windshield I heard a explosion then my rear windshield started crackling and shattering all over. I then turned the rear defrost off. Got out to see my whole windshield has shattered from each edge corner spreading from top to bottom. But I don't smell anything burning it sounded like something had blown out but it was extremely loud.

The display screen of the driver's seat was damaged due to the automatic update last month. The dealer told me to replace the display screen for US$2,000. After I agreed to pay, I was told that the central control display screen was broken again and needed to be replaced for nearly US$7,000. I refused the dealer. However, the central control display screen was still good originally. Now the main driver does not have a display screen, and even the central control screen is damaged. The central control screen is damaged due to their operation. How should I protect my rights in this situation?

On 03/10/23, I contacted the Mercedes-Benz service department regarding the black screen on the driver's side display. The Mercedes-Benz service personnel informed me that the screen needed to be replaced, with an estimated cost of around $2000. I agreed to their suggestion and authorized the replacement. Later, the Mercedes-Benz service personnel contacted me again, stating that the black screen issue was not resolved and recommended replacing the computer mainframe, which would cost over $6500. I refused their suggestion as the cost exceeded what I was willing to pay. When I went to pick up my car from the Mercedes-Benz dealership, I noticed that the central control display screen was also blacked out. I confronted them about it, and they admitted that they were responsible for the damage. However, they stated that they were not liable for compensation because I did not pay the initial $2000 for the replacement of the screen. My argument is that I was willing to pay for the replacement, but they failed to fix the screen. Why should I be held responsible for the payment? Additionally, they did not even replace the screen, so why should they use the excuse of the unpaid replacement cost to avoid compensating me for the damage they caused to my central control display? It is unfair to expect a fair exchange when they neither replaced the screen nor fixed it. I feel that this situation is an act of consumer mistreatment.

The contact owns a 2019 Mercedes-Benz A220. The contact stated while driving approximately 30 MPH, there was a loud banging sound coming from the roof of the vehicle. The contact stated that after stopping to inspect the vehicle it was discovered that the glass sunroof had shattered. The contact stated that there was no impact to glass sunroof to cause the glass sunroof to shatter. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was approximately 28,000.

The sun roof not working since 2023 The roller shade needs to be replaced very BAD design . I took to the dealer to diagnose the problem cost me $200.0 to diagnose no money back I thought it was an electronic issue not because used very cheap rolling shades very under used accessories. Yes I can drive the car paid probably $4,000 for sunroof does not work.

The image from the rear view camera displayed on the console dashboard is mirror/reverse (left & right is crossed). This causes driver to see things that are in the left rear to display on the screen as if it was in the right rear. Cross traffic appears to cone from the opposite side. When backing and turning, the camera shows the opposite direction of where the wheel is being turned. Causes confusion in processing the information. The dealership informed me that it is a software issue and will wait on the upgrade. However, when I called Mercedes, they do not know if and when the software will be upgraded inspite of the numerous reports of the same issue by other owners of different models to the dealership.

Failed Cylinder head. Car diagnostic completed. The issue will cause the engine to stall in traffic and have acceleration issues.

Engine misfiring. The cylinder needs to be replaced which causes the fuel-air mixture not to operate correctly. I see a recall for the issue for the 2019-2020 A class Mercedes but my VIN number does not appear to be associated. Please see the recall below: NHTSA CAMPAIGN ID: 21V961000 Report Date: DEC 12, 2021

The contact owns a 2019 Mercedes-Benz A220. The contact stated that upon attempting to refuel the vehicle, the gas cap failed to open. The vehicle was towed to the dealer, where the fuel door intermediate lid was opened, and the contact returned to the gas station to refuel the vehicle; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the fuel door release motor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 10,000.

A few weeks ago, I abruptly noticed that my front right tyre pressure was lower than the rest. I went to a gas station and filled air in the tyre and all was good. I drove over 200 miles in 3 days and did not see any significant issues. After this, I didn't drive for about 3 days as I was working for home. Over these 3 days the tyres seemed to have lost pressure again! I got my types checked and turns out the wheel rims, which are manufactured by Mercedes have a crack in them. This has happened out of nowhere and for absolutely no reason at all. I did not hit anything or go over any potholes. As a certified engineer, I can attest to the fact that this is not normal, the wheel rims getting damaged before the tyres of the car are affected is not good design on the part of Mercedes. I have seen a lot of forums and a lot of people complaining about this issue and I firmly believe action needs to be taken against Mercedes to rectify this life threatening issue. Thank you.

The contact owns a 2019 Mercedes-Benz A220. The contact stated that while driving approximately 45 MPH, the vehicle erroneously reduced speed to 12 MPH with the check engine warning light illuminated. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 12,000.

The contact owns a 2019 Mercedes-Benz A220. The contact stated that he received notification of NHTSA Campaign Number: 21V990000 (Steering, Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. The VIN was invalid.

We was driving 3 days ago at night was heavy raining and the passenger bag deployed for not reason scare my daughter and I few bruises on her .

This vehicle has a open recall which has made me lose money due to not being able to trade it or even sell it.

The contact owns a 2019 Mercedes-Benz A220. The contact received notification of NHTSA Campaign Number: 21V990000 (Suspension, Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Mercedes-Benz A220. The contact stated upon listing the vehicle for rental, she became aware of the recall for NHTSA Campaign Number: 20V106000 (Air Bags) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

2019 MERCEDES BENZ A220. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE WINSHIELD AND TIRES IN VEHICLE. THE CONSUMER STATED THE FRONT AND BACK WINDSHIELDS DEVELOPED BUBBLES AND NEEDED TO BE REPLACED AT 3000 MILES. SHORTLY AFTER, THE TIRES WERE DETEREMINED TO BE 50% WORN. THE MANUFACTURER AND DEALER WERE NOTIFIED.

Three open recalls for over a year with no remedy.

There are no problems with the vehicle but this recall listed on the NHTSA is preventing me from listing my vehicle on Turo.

The contact owns a 2019 Mercedes-Benz A220. The contact received notification of NHTSA Campaign Number: 20V046000 (Back Over Prevention). The contact had taken the vehicle to the dealer and was informed that the recall was serviced; however, the recall remained under his VIN. The contact called the dealer and was informed that it may take a few months for the recall to be removed from the VIN. The manufacturer had been notified of the recall and assured him that the recall had been serviced. The contact had not experienced a failure. Parts distribution disconnect.

For about two years, I have been experiencing problems with my Mercedes Benz, and Mercedes Benz has done nothing to help. The jolting issues on my 2019 Mercedes Benz A220 4 matic have never been fixed. I am afraid to drive because I am a young woman, and I cannot afford to get a new car due to financial issues. I have been without a car for several weeks because they haven't been able to fix the same issue. In addition, I have had to request Mercedes loaner cars consistently when my vehicle is being repaired. I want this to be over and to have my car fixed for good. It has caused me emotional and mental distress to have to pay for rentals when they don't have loaner cars. Mercedes has found the issue, however, the problem will return. I have been to their locations approximately 10 times due to this issue, and I feel there is never a resolution. It has been evident each time I visit Mercedes Benz that they don't care about me as a client. The whole process of trying to "fix" the jolting issue has taken nearly over a month, which has become unbearably stressful for me. The car problems have affected my work as well as my academic life as a student.

My A220 has numerous problems starting the airbag failure light comes on very often which I took in for a repair - Mercedes of downtown stated they fixed but it still has the airbag failure light appearing every now and again. The second issue that keeps happening is what I believe is a transmission failure, the first time I bought the car I noticed it kept jolting when accelerating and or going up a hill. I was quite scared because I had a ford focus that did the same thing and would die on me all the time. This A220 has the same exact jolting as my ford focus did but does not die. I kept bringing my car into Mercedes and explaining my concern, they didn't find any issues until recently when Mercedes stated it was the "battery" after they "supposedly fixed the issue, I noticed a month went by and the car continues to have the same jolting. I am extremely terrified of driving this car at this point and need assistance in having Mercedes look into this deeper.

20V045 - NO FIX FOR THIS OPEN RECALL SINCE JAN 2020. GETS FLAGGED ON CARFAX

I have leased this vehicle from New in 2019. Since early 2020 I had the check engine come on as well as Tire Sensors. I informed Dealership and they took in for repair. My vehicle is repaired and handed back only for the check engine light and tire sensors to come back on. My vehicle has been in the service department for about 8 times and each time the check engine returns. No reason is given for the failure other than "bring it back and we will fix again". My check engine light is currently now back on and I have to return it again on Tuesday 7th Feb. It would have been in for repair more times but in 2020 I was told by the Dealership Service Manager at that time that it was safe to drive with the check engine light on..which I did. At this time I did contact MBusa and dealt with Executive Referral Manager [XXX]. I also contacted her again in 2022 for assistance. The Dealership can not fix the Check engine light as they have proved by the multiple failed attempts. They have has my vehicle in for weeks during my 42 month lease which ends on 30th March 2023. For nearly all this time the check engine light has been on I have recently again discussed this with MBusa and last week I was connected to another MB Executive Referral Manager called [XXX]. He confirmed that MBusa can not give vehicle mechanical or safety advice [which I found strange] as there is no department within MBusa that deals with this type of enquiry. He stated that whatever the Dealership sees as being safe then MBusa will stand by that decision. I have driven for nearly the whole of my lease with Check engine light on and tire sensor readings. I am handed back my vehicle with the assurance that it has been repaired only for it to fail .on one occasion within 2 miles drive from picking it up. Service Manager does not see this as an issue but I am totally unsure as to what the warning light is telling me and this has made me not enjoy my vehicle or to feel safe. Hence the reason it has 22k. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2019 Mercedes-Benz A220. The contact received a notification for NHTSA Campaign Number: 20V045000 (Unknown or Other) however, the part to do the recall repair was not yet available. The dealer was notified about the recall and the contact was informed that the NHTSA had to confirm the approval of the recall. The manufacturer had been notified of the recall and confirmed the information. MBAG intended to submit a petition for inconsequential noncompliance for NHTSA review. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Mercedes-Benz A220. The contact stated that the engine check warning light was illuminated. The vehicle was taken to the dealer and PCV and purge valve and other unknown valves were replaced but the failure persisted. The vehicle was taken back to the dealer and a software updated was performed; however, the failure reoccurred. The vehicle was taken to the dealer and the contact was informed that the vehicle needed another software update. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 25,000.

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ A220. WHILE DRIVING APPROXIMATELY 20 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND AND THE GEAR DISPLAY INDICATED THAT THE TRANSMISSION WAS IN THE NEUTRAL POSITION. AFTER RESTARTING THE ENGINE, THE VEHICLE WAS DRIVEN TO FLAGSHIP MOTOR CARS OF LYNNFIELD (NORTH 385 BROADWAY RTE 1, LYNNFIELD, MA) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. AFTER RETRIEVING THE VEHICLE, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,344.

TL* THE CONTACT DROVE A 2019 MERCEDES-BENZ A220. WHILE AT A FUEL STATION WITH THE ENGINE WAS POWERED OFF, THE VEHICLE FAILED TO RESTART. THE CONTACT CALLED MERCEDES-BENZ ROADSIDE ASSISTANCE AND A TECHNICIAN CAME OUT AND ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. THE TECHNICIAN REMOVED THE BATTERY CABLE FROM THE TERMINAL, WAITED A FEW SECONDS, RECONNECTED THE CABLE, AND WAS ABLE TO START THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO MERCEDES-BENZ OF ANNAPOLIS (1920 FOREST DR, ANNAPOLIS, MD 21401, (866) 290-0799) WHERE THE FAILURE WAS REPORTED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 738. THE VIN WAS NOT AVAILABLE.

RIGHT PASSENGER AIR BAG WARNING MALFUNCTION LIGHT CAME ON 2X WITHIN A 3 WEEK PERIOD. SECOND TIME OCCURRED AFTER I TOOK THE CAR IN TO FIX THE ISSUE AND DEALER CLAIMED ISSUE WAS FIXED. THE ISSUE OCCURRED AFTER I STARTED THE CAR AND PULLED AWAY FROM A STATIONARY POSITION.

TL* THE CONTACT OWNS A 2019 MERCEDES A220. THE CONTACT STATED THAT THE LANE DEPARTURE WARNING INDICATOR FAILED TO OPERATE. WHILE DRIVING 50 TO 60 MPH, THE STEERING WHEEL SHOOK AND THE LANE DEPARTURE SYSTEM PREVENTED THE CONTACT FROM CHANGING LANES. AN ICON ILLUMINATED ON THE INSTRUMENT PANEL, INDICATING THAT THE VEHICLE WAS LEAVING THE ROAD. ALSO, THE VEHICLE MADE AN ABNORMAL NOISE AND THE BRAKES ENGAGED WITH A LOUD NOISE AND CANCELED THE LANE CHANGE. THE CONTACT ALSO STATED THAT THE ROAD MARKINGS WERE SOLID LINES AND THAT WAS LIKELY WHY THE ROAD DEPARTURE SYSTEM WAS MORE SENSITIVE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ BELLEVUE (11850 BELL-RED ROAD, BELLEVUE, WA 98005, 425-455-8535) WHERE IT WAS DETERMINED THAT THE LANE CHANGE SYSTEM ACTIVATED FOR NORMAL LANE CHANGES. THE LANE DEPARTURE FEATURE USUALLY ACTIVATED WHEN DRIVING OVER THICK WHITE LINES, SUCH AS HOV LANES. THE FAILURE OCCURRED ON THE FREEWAY DURING BOTH DAY AND NIGHT AND WAS INDEPENDENT OF THE ADAPTIVE CRUISE CONTROL BEING ENGAGED. THE DEALER TEST DROVE THE VEHICLE AND WAS ABLE TO DUPLICATE THE FAILURE ON ANOTHER MERCEDES-BENZ 220. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 100. *PM*JB