2016 Mercedes-Benz AMG GT Complaint Log

The contact owns a 2016 Mercedes-Benz GTS. The contact stated that on several occasions while driving at various speeds, the vehicle started to lose motive power with the check engine warning light illuminated. Additionally, the contact observed a grinding noise emanating from the engine compartment, and a message appeared that the transmission had failed. The vehicle was restarted but the failure persisted. The vehicle was taken to a dealer where the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.

2016 MERCEDES BENZ AMG. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 21V-478. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE PARTS WERE NOT AVAILABLE.

The contact owns a 2016 Mercedes-Benz AMG GT. The contact received notification of NHTSA Campaign Number: 21V478000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and performed an inspection and verified that the carbon-fiber driveshaft needed to be replaced; however, the dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

DRIVING ON THE INTERSTATE AND HEARD 2-3 LOUD POPS, CAR WAS IN MOTION AND LOSS POWER AND WOULD NOT ACCELERATE. LUCKY THERE WAS NO OTHER CARS ON THE INTERSTATE AT THE TIME, CAR WILL START BUT WILL NOT MOVE. HAD IT TOWED TO THE NEAREST MERCEDES DEALERSHIP AND THEY SAID IT WAS THE 2 PIECE DRIVESHAFT THAT CAME APART. THE DEALERSHIP SAID THERE WAS A RECALL BUT ITS NOW CLOSED, AND WOULD NOT REPAIR IT

I BOUGHT A C63 AMG 2016 FROM DCH FORD OF THOUSAND OAKS CA ON 9/18/20 AND 9/21 I HEARD BRAKE NOISE I CALL THE DEALER TO INFORM THEM ABOUT THE NOISE AND THEY SAID I BOUGHT AS IS, I TOOK THE CAR TO MERCEDES BENZ OF ENCINO CA TO GET A FULL INSPECTION . I GOT A REPORT STATING THAT THE BRAKES WERE 2 MM ALMOST NO BRAKES I CALL THE DCH FORD AND ALSO SEND THEM THE REPORT FROM MERCEDES BENZ DEALER AND THEY SAID THAT THE BRAKES WERE 4 MM WHEN I BOUGHT THE CAR, I ONLY DROVE THE CAR FOR 273 MILES WHICH IS NOT ENOUGH FOR WEARING DOWN THE BRAKES AND ENDING WITH BAD BRAKES. I JUST NEED THEM TO TAKE CARE OF THIS ISSUE AS WE ALL KNOW THIS IS A SAFETY MATTER EVEN IF I BOUGHT IT AS IS , THEY CAN'T SELL A CAR WITH BAD BRAKES.

MY GLC300 2016 COULDN'T START AND THE INFORMATION APPEARED ON THE SCREEN: 'POWER STEERING MALFUNCTION'. ON THE NHTSA WEBSITE, I FOUND THAT MY CAR NEEDED TO BE RECALLED DUE TO STEERING PROBLEMS, BUT I DID NOT RECEIVE A CALL ABOUT IT.

I COULDN'T GO TO TAKE THE CAR ON A TEST DRIVE. I WAS 3 HOURS AWAY BUT THEY HELP ME GET EVERYTHING DONE ONLINE. AND WHEN I WENT TO GET THE VEHICLE.MY BROTHER NOTICE A BUBBLE ON THE TIRE. TOLD THE REPRESENTATIVE HE SAID HE WILL SEND ME A NEW TIRE. HE SUBMITTED IT THROW THE INSURANCE. AND WHEN I TOOK THE CAR ON DRIVES BRAKES WERE MAKING NOISES. I ASKED HIM HE SAID IT PASSED INSPECTION I TOOK IT TO MERCEDES DEALER AND THEY SAID I NEED BRAKES FOR BACK TIRES AND A NEW BACK TIRE AS WELL CUZ THERE'S BUBBLE ON IT AS WELL.I HAVE 60 DAYS WARRANTY. TEXTING THEM CALLING THEM THEY KEEP SAYING THEY WILL GET BACK TO ME BUT NOTHING.

THE ENGINE STARTED TO MISFIRE AT 39,427 MILES IN WHICH MY WARRANTY HAD JUST EXPIRED A MONTH PRIOR TO THE ISSUE I TOOK THE VEHICLE TO A MECHANIC AND HE DETERMINED THE SPARK PLUG WAS BREAKING DUE TO A ENGINE MALFUNCTION FROM THE MANUFACTURE AND THAT COOLANT WAS MIXING WITH THE OIL.

THE PANORAMIC SUNROOF WAS ALMOST DETACHED WHEN I TRIED TO OPEN IT ON THE FREEWAY,AND THE PROBLEM NOW IS NOT CLOSING ALL THE WAY.

DRIVING THE CAR IN THE HIGHWAY AND STEERING WHEEL LOCKED AT 40 MILES PER HOUR (MIRACLE THAT I DID NOT HAVE AND ACCIDENT. SENT THE CAR TO THE DEALER MULTIPLE TIMES AND SAID IT WAS A ELECTRONIC (SOFTWARE ISSUE ). SAME PROBLEM CAME BACK AFTER TRYING TO TURN OUT OF A BUSY STREET. CAR IS AT THE DEALER AND I DO NOT THINK THEY KNOW WHAT IS THE ISSUE OTHER THAN REPLACE ALL KINDS OF PARTS. I NEED HELP SINCE MERCEDES DOES NOT FEEL THAT IS A PROBLEM THAT SHOULD MOBILIZE THEIR EFFORTS TO RESOLVE- I GUESS IF I HAD LET THE CAR GET TO THE DITCH AND CRASH THEY WOULD BE MORE RESPONSIVE. THE CAR STILL AT THE DEALER 2/14/19